Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
Technical Project Manager
Worcester
£40,000 to £50,000 per annum
Permanent
Our client is currently looking for a Technical Project Manager to manage and grow a project portfolio and deliver expert advice on utility metering and siteworks services to CEC clients, along with new and potential clients to include suppliers, brokers, and other stakeholders.
Responsibilities – Technical Project Manager
Contract & relationship management of Clients and Suppliers where applicable.
Agent contract & relationship management (Meter Operators, Data Collector/Aggregators, Distribution Network Operators).
Industry liaison with agents, suppliers and clients/TPIs to deliver projects on time and in scope.
Data flow handling – to include flow handling, exception management and reporting.
Data/billing query and complex query management to resolution.
System updates to log activity on projects specified to enable reporting.
Liaison with contacts to handle day to day processes as well as contract development and improvement identification and implementation.
Internal and external reporting as required.
Attendance, contribution and input to client/supplier/industry meetings as required.
Accurately generate invoices using SAGE as required in line with contract terms.
Generate proposals to include costings in line with CEC and partner delivery costs.
Ensure our client database is updated with accurate and up to date project information.
Requirements – Technical Project Manager
Experience of utility industry, specifically the UK commercial electricity market.
Knowledge of Connections and metering process within the business electricity supply market.
Skilled in management of registration and ‘Data flow’ processes within UK commercial electricity market.
Settlement and billing processes of electricity & gas supply markets.
Any other utility skills and experience to include commercial water, telecoms as well as domestic utilities.
Experience of utility network infrastructure & metering.
Established network of contacts within the industry to enable business development.
Strong negotiation skills.
Experience of managing and leading a team.
Great organisation and time management skills.
Sound IT knowledge of Excel, Word, SAGE, CRM systems and industry databases
Develops long-term business relationships with suppliers and other professionals in the energy industry.
Commercially astute, identifying opportunities and growth areas for the business.
Emotionally intelligent with a high level of flexibility.
One team approach to encourage collaboration and support.
Enthusiastic, motivated and comfortable with change.
Excellent communication and interpersonal skills.
Resilient, reliable, and committed to client delivery.
Creative approach to problem solving, being solution focused.
Good analytical skills with the ability to plan to a fine level of detail.
Good planning & organising skills.
Ideally Former Gas Safe and/or NIC, ECA or equivalent qualified
In Return – Technical Project Manager
BUPA Key cover (after probation period).
Company salary sacrifice pension (5% employer and 5% employee).
28 Days holiday including bank holidays.
Birthday & Christmas off work (not from entitlement).
Salary sacrifice car scheme & Cycle to work scheme.
Employee benefits scheme (store discounts, days out, holidays & Wellness programme.
Employee assistance programme (On demand GP and confidential support line).
Hybrid/Work from home (where appropriate).
Growth opportunities.
Company events.
Onsite parking in a countryside location.
This Technical Project Manager opportunity is based in Worcester and is commutable from Tewkesbury, Cheltenham, Gloucester, Kidderminster and Birmingham.
For more information, please contact Michael Farrell on mike@hewett-recruitment.co.uk or 01242 3033124.....Read more...
