We are seeking a highly skilled and motivated Technical Support Specialist to join dynamic team. As a Technical Support Specialist, you will be responsible for providing excellent technical assistance and troubleshooting to our customers. Your expertise and problem-solving abilities will play a critical role in ensuring customer satisfaction and maintaining our reputation for exceptional support.
Key Responsibilities:
Provide exceptional technical support to customers via various channels such as phone, email, chat, and remote assistance tools.
Effectively communicate technical solutions in a clear and concise manner, ensuring customers understand and can implement the recommendations.
Provide feedback and suggestions to improve product usability, features, and overall customer experience.
Continuously strive to meet or exceed individual and team performance metrics related to response time, resolution time, customer satisfaction, and other key performance indicators.
Key skills and requirements:
Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis
Proven experience in a technical support role, preferably in a software or technology-focused company.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Knowledge of scripting languages (Python, PowerShell, etc.) and SQL databases is a plus.
Basic electronics knowledge.
Strong customer service orientation, patience, and empathy to effectively handle customer inquiries and concerns.
Full clean UK driving licence.....Read more...
Technical Support Engineer
Electronics
Starting salary up to £30K DOE
Nottingham - NG6
28 days Holiday, Monthly Bonus, Free Parking, Regular Pay Reviews, Training & Development
Are you a skilled Technical Support Engineer or Customer Service Advisor looking for your next opportunity to develop and progress within your career? This is a great opportunity to establish yourself at the forefront of an industry-leading electronics specialist and become a product expert in this office-based role.
With a rich history dating back to the mid-'60s, my client provides the distribution, installation and ongoing technical support for all Security, Video and Audio technology needs within the commercial and industrial market. They are currently looking for a skilled Support Engineer to support their IP Intercoms and Access Control team.
Commutable from: Arnold, Ilkeston, Giltbrook, Hucknall and Kimberley
The Role of Technical Support Engineer:
- Provide Front Line pre and post-sales technical support.
- Handle technical enquiries for IP intercom and door access products.
- Respond to incoming support requests.
- Produce quotations from all forms of enquiries & technical specifications.
- Support internal and external sales teams.
- Evaluate new products and provide feedback to product managers.
- Contact suppliers with technical product enquiries.
- Occasional visits to the site to assist customers with the commissioning of products and fault finding.
- In addition to our security product, AV product portfolio to assist with these product ranges as required.
- Maintain and acquire technical knowledge for our full range of products.
- Provide technical support and assistance to field sales staff including assisting in product demonstrations, trade shows etc.
- Keep up to date with appropriate legislation, technical changes & innovations to products.
- Maintain a good understanding of competitor products in the Market.
- Assist with routine telephone sales calls when required.
- Execute Company Standard Operating Procedures, comply with company health & safety policies and always promote the best possible company image to the marketplace.
- Carry out any reasonable duties that are requested of you by management.
Minimum Skills / Experience Required:
- Previous knowledge or experience with IP Intercoms, Access Control, Security, AV Products & Systems or IT hardware/Network Infrastructure
- Minimum of 2 years experience in a customer service role
- Previous experience working with people on all levels
The Package:
- £27k-£30k per annum
- Monday to Friday 8:30am-5pm
- 1 hour-long lunch break
- 20 Days Holiday (+ 8 Bank hols)
- Free Parking
- Accessible via public transport
- Monthly bonus depending on department sales performance
- Regular pay reviews
Interested? To apply for this Technical Support Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers on 0116 254 5433 between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk....Read more...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving technical issues faced by our customers. You will work closely with our clients to understand their concerns, provide guidance, and deliver effective solutions. This role requires excellent communication skills, a strong technical background, and a customer-centric approach.
Responsibilities:
Provide technical support to customers via various channels, including phone, email, and chat
Identify trends in customer issues and proactively propose improvements to our products and services
Maintain a high level of customer satisfaction by providing prompt and effective technical assistance
Requirements:
Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis
Proven experience in a technical support or customer-facing role
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals
Full clean UK driving licence.....Read more...
We are currently looking for a Technical Specialist to join a leading Pharmaceutical company based in the Leicestershire area. As the Technical Specialist you will be responsible for delivery and implementation of lean manufacturing principles in Manufacturing Operations, training support, supporting technical investigations, and monitoring of the EMS and PW system.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the Technical Specialist will be varied however the key duties and responsibilities are as follows:
1. As the Technical Specialist you will work with the Manufacturing Support and Operations Group to acquire knowledge and understanding of processes and technologies which are transferring to Development and Commercial Production.
2. You will support GMP Operations by providing technical input to resolve process challenges
and investigate or resolve Quality investigations.
3. As the Technical Specialist you will lead and deliver qualification of modifications or parts/components of process equipment, support the internal project teams with the selection of options and/or alternatives. You will technically support activities associated with technical transfer for new commercial processes on the site and associated documentation to support site registration, PPQ and future commercial production.
4. You will initiate, develop, maintain and audit 5S/housekeeping standards for the GMP Operations Facility to ensure a minimum standard suitable for reliable and robust operation.
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the Technical Specialist we are looking to identify the following on your profile and past history:
1. Relevant degree in a scientific or technical discipline
2. Proven industry experience in the Pharmaceutical Manufacturing industry in an Operations Environment
3. A working knowledge and practical experience with technical transfer, scale-up, and process validation of equipment and processes. Experience in OSD (compression, capsule filling, stick pack) is desirable.
Key Words: Manufacturing, Process Development, Production, Pharmaceutical, GMP, Process Validation, Technical Specialist, Tablet, Capsule, OSD, Technical Transfer.
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.....Read more...
An industry leader in the design of complex electronics are looking for a Technical Support Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.
My East Sussex based client are easily commutable from Hastings, Worthing, Brighton, Newhaven, Lewes, Crawley, Royal Tunbridge Wells and Horsham.
As a Technical Support Engineer, you must be experienced in electrical/electronics engineering, ideally within the automotive industry.
For the Technical Support Engineer position based in East Sussex, you will have some of the following experience;
- Electrical/Electronics experience in a Technical support role
- Repairs on electrical, and electronic devices
- Soldering, cable repairs and crimping
- Full clean UK driving license or equivalent
- Valid passport and ability and willingness to travel if required.
This is an exciting opportunity for someone with a technical background that is looking for the next career step.
To Apply for the Technical Support Engineer in East Sussex, please send your CV to Klea Leka at KLeka@redlinegroup.Com or call 01582 450054 / 07961 158785....Read more...
This worldwide leader and well-respected company based in Milton Keynes are involved in Pneumatic Equipment and Accessories. Due to the company’s growth, they are currently seeking a Technical Sales Support Engineer - Electrical Bias to help support their customer base. Their impressive headquarters are based in Milton Keynes.
The focus for this job will be bias towards support to customers and the sales force team for technical matters. Technical support will cover their product range, specialising in pneumatics, actuators and vacuums.
In this Technical Sales Support Engineer - Electrical Bias job, you will be responsible for:
Support for customer questions via phone and e-mail
Process requests for special products and variations
Market and competitor product analysis & understanding
Supporting sales force with customer visits and application development
Product management including training, new product introduction and supersession of discontinued product ranges
To apply for this Technical Sales Support Engineer - Electrical Bias job, you must have a combination of the following skills:
Degree, HNC or HND in Mechanical Engineering or related discipline
Able to communicate proficiently via telephone and email with both internal and external customers
Experience working within an Engineering environment
A methodical problem solver who is logical, organised and able to keep clear comprehensive records
Previous experience or working within a Technical Sales Support or applications role
Knowledge of pneumatic or hydraulic systems would be advantageous
Our client will offer training and future progression as well as a generous benefits package.
If you are interested in this Technical Sales Support Engineer - Electrical Bias job opportunity based in Milton Keynes, please call Lewis Phillips on 01582 878880 or 07961158784 and email an up to date CV to LPhillips@redlinegroup.Com....Read more...
This worldwide leader and well-respected company, based in Milton Keynes, are involved in Pneumatic Equipment and Accessories. Due to the company’s growth, they are currently seeking a Technical Sales Support Engineer – Mechanical Bias to help support their customer base. Their impressive headquarters are based in Milton Keynes.
The focus for this job will be bias towards support to customers and the sales force team for technical matters. Technical support will cover their product range, specialising in pneumatics, actuators and vacuums.
In this Technical Sales Support Engineer – Mechanical Bias job, you will be responsible for:
Support for customer questions via phone and e-mail
Process requests for special products and variations
Market and competitor product analysis & understanding
Supporting sales force with customer visits and application development
Product management including training, new product introduction and supersession of discontinued product ranges
To be eligible for this Technical Sales Support Engineer – Mechanical Bias job, you must have a combination of the following skills:
Degree, HNC or HND in Mechanical Engineering or related discipline
Able to communicate proficiently via telephone and email with both internal and external customers
Experience working within an Engineering environment
A methodical problem solver who is logical, organised and able to keep clear comprehensive records
Previous experience or working within a Technical Sales Support or applications role
Knowledge of pneumatic or hydraulic systems would be advantageous
Our client will offer training and future progression as well as a generous benefits package.
If you are interested in this Technical Sales Support Engineer – Mechanical Bias job opportunity based in Milton Keynes, please call Lewis Phillips on 01582 878880 or 07961158784 and email an up to date CV to LPhillips@redlinegroup.Com....Read more...
The Job
The Company:
Leading distributor of Electrical Process Control & Automation products.
Company forecasting significant growth.
Growth opportunities.
Operating for over 70 years.
The Role of the Internal Technical Support Engineer
Have technical understanding of Motor Control Gear, Switch Gear & Control Products to offer customer solutions.
Deal with customer enquiries via email & telephone.
Support the external sales team.
Accurately quote customers.
Provide information on product range to customers.
Give product training to internal staff.
Benefits of the Internal Technical Support Engineer
£25,000-£35,000
25 Days Annual leave + Bank Holidays
Pension
Private Healthcare
The Ideal Person for the Internal Technical Support Engineer
Technically minded person with product knowledge on Control Gear, Switch Gear & Control Products.
Will accept Graduates with Electrical / Electronic / Engineering qualification.
Aptitude to learn.
Excellent communication skills.
Good Time management.
Be able to work in a team.
If you think the role of Internal Technical Support Engineer is for you, apply now!
Consultant: Bjorn Johnson
Email: bjorn@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
We are seeking a dedicated and customer-oriented Technical Support Specialist to join our team. In this role, you will play a vital role in ensuring our clients receive prompt and effective technical support, as well as contribute to product testing efforts.
Responsibilities:
Provide prompt and effective technical support to clients, resolving customer issues and answering inquiries.
Guide customers on the effective use of our products and services.
Conduct product testing to ensure high-quality performance and reliability.
Communicate with customers via telephone and other communication channels, demonstrating a polite and professional manner.
Requirements:
Previous experience or study in the OEM automotive or Motorsport industries.
Strong customer service experience, with excellent communication skills.
Attention to detail when conducting product testing.
Possess a full clean UK driving licence.
If you are passionate about delivering exceptional support and possess the necessary technical skills, we encourage you to apply for this exciting opportunity. ....Read more...
Job Title – Technical Sales Support
Salary - £40,000 DOE
Location – North Bradford – Full time Office Based
Industry – Engineering & Manufacturing
8% combined pension scheme, 33 holidays and flexible working hours are just a few of the perks that the Technical Sales Support will enjoy whilst working with this highly respected manufacturing organization. This organization is an end-to-end engineering business which supplies critical flow-control products to a number of high-profile industries, including Defence, Oil & Gas, and Chemical Processing. Since their establishment 75 years ago, this family owned business now employs over 60 people at their Keighley based engineering facility. Because of their ever growing order book, this impressive manufacturer are actively searching for a Technical Sales Support to join their team on a permanent basis. The successful Technical Sales Support will easily be able to commute to the NORTH BRADFORD facility from surrounding towns & cities, including Keighley, Ilkley, Skipton, Colne, Nelson, Burnley, Barnoldswick, Shipley and northern parts of Halifax. THIS IS A FULL TIME OFFICE-BASED ROLE Key Responsibilities of the Technical Sales Support will include:
Preparing and following up on quotations
Undertake contract reviews when required to ensure all technical and commerical aspects of a order are agreed, understood and accepted are inline with the quotation issued.
Keep accurate records on the CRM system.
Identify Selling opportunities.
Attend internal clients’ meetings when required.
For the Technical Sales Support role, we are keen to receive CVs from individuals who possess:
A qualification in Mechanical Engineering or Experience within the Valve industry or similar
Proficient in Microsoft Office, Experience on CRM Systems Ideally Salesforce
Ability to manage multiple workloads with proven experience.
Attention to detail with a flexible and proactive approach to work.
In return, the Technical Sales Support will receive:
Renumeration: Up to £40,000.00 per annum
Holiday Entitlement: 33 Days including bank holidays.
Pension Scheme: 8% Combined contribution (4% matched)
Paid Sick Leave – After Probation
Free onsite parking
Working Hours: 36½ Per week spread across 4 days - Monday to Friday – Early Finish on a Friday
To apply for the Technical Sales Support position, please click “Apply Now” and attach a copy of your CV. Alternatively, please contact Lewis Lynch on 07719 084 353 at E3 Recruitment for more information.....Read more...
Are you a Technical Support Engineer based in Slough, Berkshire, searching for an exciting new opportunity working with a leader in power quality products and refrigeration controls?
My client is a UK based electronics design and manufacturing company who due to recent growth, are expanding and are looking for a Technical Support Engineer to join the team.
As a Technical Support Engineer, you will be:
- Supporting customers with new and existing products
- To advise on how to use their products, applications, and configuration
- Be in daily contact with customers if needed
- Help investigate product returns and failure analysis and provide reports to customers
- Occasional visit to customers overseas to help them come familiar with the products and to advise on their application
Requirements for the Technical Support Engineer role based in Slough, Berkshire:
- HND or degree qualified in Electrical and Electronics Engineering (or similar discipline)
- 3 years+ experience working with electronic products
- A good understanding of electronic circuits and able to read schematic diagrams
- Able to use hands tools, solder components, crimp cables, and use electronic test equipment
If this Technical Support Engineer role based in Slough, Berkshire is of interest, please email a copy of your most recent CV to LRogers@redlinegroup.Com alternately, call Leah Rogers on 01582 878834 or 07961 158783.....Read more...
The AV technical leadwill take lead of all design and commissioning aspects of the Auido-Visual Sector. This may involve aspects of pushing the business forward with innovative ideas and working with the leadership team to evolve and development the business. At the forefront will be technology and ensuring the business conducts best practice.
Day to Day Tasks
The AV Technical Lead responsibilities will include but not limited to:
Leading the design and commissioning for the Audio-Visual V Sector for the business.
Lead all Technical discussions within the Audio- Visual Sector
Build relationships with AV Partners.
Support the Sales team in all pre-sales duties within the AV Sector.
Support the Operations Manager in building the AV Team with recruitment and training.
Support the Operation Leadership Team with operational issues in the AV Department
Supporting the PM team with technical and material requirements to ensure all technical aspects are met.
Reviewing all AV designs to ensure the Project Lifestyle can be completed.
Provide excellent Service to customers and build great relationships.
Provide on-site technical support escalation.
Champion Health and Safety Requirements within the business
Provide design and technical knowledge for all AV requirements.
Complete all relevant paperwork.
Requirements
Minimum 5 years’ experience with an Audio-Visual support related role
Friendly and Helpful
Self-Motivated
Excellent communication skills
Excellent knowledge of multiple disciplines within the Audio-Visual Industry
Show eagerness to learn new skills with the Audio-Visual sector
Always represent the company in a professional manner
National Vetting will be required
Full UK working right
Desirable Skills Required
Valid CSCS / ECS card.
IPAF / PASMA / Asbestos Awareness certification.
Avixa CTS Certified
....Read more...
Backup & Storage Support Engineer
Polar Recruitment are currently recruiting on behalf of one of the worlds’ leading IT Services providers for an experienced Backup & Storage Support Engineer to be based at a prestigious customer site, delivering a range of support functions including installation, monitoring, troubleshooting and diagnostics of Backup and Storage solutions.
Responsibilities
Lead support and improvement of the estates’ Backup & Storage solutions
Provide 3rd line technical support, and assist 1st/2nd line support resolution within agreed SLA’s
Meet agreed build standards
Explain technical concepts and provide guidance to the customer
Assist the 3rd line support team with projects and problem resolution, and provide MS Windows support where applicable.
Skills & Experience
Essential;
2 years + experience with Backup & Storage technologies and solutions, preferably with various operating systems, applications, databases, and virtualisation.
Strong Backup & Storage technical skills including (some of); Veritas Netbackup and BackupExec, IBM Spectrum Protect and Spectrum Protect Plus, NetApp Filers, Hitachi Storage.
Detailed knowledge of backup and storage methodologies to assist in defining policies and processes.
Broad IT infrastructure understanding; (e.g. Windows Server/AD/Exchange/SQL, AIX, VMware, Oracle etc.)
Ability to write quality technical documentation for all aspects of the technical infrastructure
Strong 3rd line support skills and experience managing service requests/incidents and problems.
Excellent communication and customer service skills.
Holds, or able to attain, Security Clearance at SC Level
Desirable;
Highly Available Storage solutions
SAN Fabric
Storage/Backup technical certification.
ITIL Certification
Working knowledge of SM9/SNOW or similar
The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities, an attractive salary and comprehensive benefits package including Private Medical/Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more.
In addition, access to on-site facilities including a subsidised on-site restaurant and free parking will be available for the successful candidate, along with some flexible working, on a hybrid basis.
....Read more...
A leading technology company, is currently seeking a talented Support Technician to join their dynamic team. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Conduct thorough product testing to ensure high-quality performance and functionality.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Adobe Campaign Technical Consultant
Polar Recruitment are currently recruiting on behalf of a successful and rapidly expanding Constancy client for an Adobe Campaign Technical Consultant to join the team.
Our client provides customer data and marketing solutions consultancy, implementation, and support services to customers across various sectors including Consumer Electronics, Financial Services, Publishing, Retail, Travel and more, to helps customers increase revenue, improve customer experience, and reduce marketing costs.
Successful candidates will be London based, with flexible working also available on a hybrid basis.
Adobe Campaign Technical Consultant - Responsibilities
Provide technical consultancy, assisting customers with the implementation, operation and running of Adobe Campaign solutions, including integration with CRM systems if required.
Understand customers’ existing marketing technologies and highlight the benefits of Adobe Campaign.
Build Campaigns and deliveries within the platform
Manipulating data for use in CRM activities
Advise customers on multiple elements of the platform, and best practice use of Adobe Campaign.
Troubleshoot issues
Produce documentation and training materials
Adobe Campaign Technical Consultant - Skills & Experience
Previous experience delivering Adobe Campaign BAU or implementation projects
Customer facing experience and consultative approach to delivery of projects
Strong technical skills and certification in Adobe Campaign
Solid working knowledge of JavaScript, HTML, XML Web Services, and database design
Experience providing technical support
Excellent communication skills; able to articulate ideas and solutions to both technical and non-technical people and able to quickly build rapport with customers
Good team player, bright and articulate self-starter
The Adobe Campaign Technical Consultant will be rewarded with an exciting role within a thriving and supportive team environment, an attractive salary and benefits package including a Profit Related Bonus Scheme, Private Healthcare, 25 Days Holiday, Pension and more, with opportunities for both personal development and to support the continued success and growth of the business.....Read more...
As the Product Technical Trainer, you will be working within one of the best known and admired brands in the world.
Inside IR35 contract - day rate dependent on experience.
You will be based in the Training Academy and play a major role in supporting the training and service content creation and delivery to 17 subsidiaries - the product training that you will be involved in will include home appliances such as TVs, monitors, printers, refrigerators and washing machines, as well as key mobile telecommunications products like smart phones and tablets.
Purpose of the Role:
To support the creation, delivery, and enhancement of technical training for the companies network.
Key objectives
You will help to deliver technical training and support to a pan-European customer service support network.
You will be involved in addressing those training needs which will include technology updates, product knowledge, performance management, and regulatory requirements.
In addition, you will be conducting live and recorded training sessions through various mediums such as web-casts, virtual classrooms, and how-to videos.
Key Competencies & Characteristics
Previous hands-on training or technical support experience.
Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred.
Excellent communication abilities, including presentations to senior audiences.
Creative content development aptitude.
Proficient in Microsoft Office, SCORM, and xAPI; experience with LMS is a plus.
Fluency in additional European languages is advantageous.
Occasional European and global travel may be required based on business needs.
If this Product Technical Trainer role is of interest, then please apply now.....Read more...
Do you have a strong technical background in Analytical Science, in particular,high resolution triple quad mass spectrometry? Would you like to use these skills in a technical specialist role? If so, this opportunity could be ideal for you!
We are currently looking for an LCMS Technical Specialist to join a leading manufacturer of Analytical Instrumentation. You will play a key part in supporting the sales team by providing your technical expertise in LCMS. This job is remote based and will require frequent travel to customer sites around the UK as well as attending meeting at our clients location in Buckinghamshire.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the LCMS Technical Specialist will be varied however the key duties and responsibilities are as follows:
1. You will lead the technical aspects of all projects related to LCMS, providing insights and solutions to overcome any technical challenges based on customer requirements.
2. Provide thorough customer instrument training, supporting customers with existing queries and maintaining a professional approach at all times.
3. There will be a significant amount of client engagement and you will support the Sales Team by attending discovery meetings, providing technical sessions, performing demonstrations, conducting sample analysis and provided customers with presentations.
4. By supporting the Sales Team you will develop and execute campaigns to help drive sales and marketing growth. This will include attending conferences and exhibitions to showcase products.
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the LCMS Technical Specialist we are looking to identify the following on your profile and past history:
1. Relevant scientific degree qualification, such as a BSc in Analytical Chemistry, with a focus on chromatography and mass spectrometry instrumentation.
2. As the LCMS Technical Specialist, it is essential you have extensive experience with high resolution mass spectrometry.
3. Candidates with commercial / sales, customer facing experience is highly desirable.
4 You must hold a clean UK driving licence and be willing to travel.
Key Words: Analytical Instrumentation | Elemental Spectroscopy | Molecular Spectroscopy | Sales | Technical Support | LCMS | High Resolution Mass Spectrometry | LC-MS/MS....Read more...
Surveyor
Permanent Position £40k - £45k
Eastleigh
Provide property surveying services primarily across the homecare directorate but also in supporting the wider business as and when required.
To provide surveying capability in relation to identifying, inspecting, and providing solutions to problems and defects with our stock.
To prepare schedules of work and project management support in relation to minor/major works where the technical surveying level is appropriate to specify and oversee the resulting works.
Working within defined geographical areas of the organisation, with a flexible approach to covering the wider geography as and when required.
Provide technical leadership to a variety of multi-disciplined projects which are delivered by in-house teams and external approved contractors ensuring the business maintains compliance with its statutory obligations and meets its customer expectations.
Job Purpose
Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on
appropriate solutions.
Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
Provide full technical support to legal department in respect of disrepair or legal claims received.
Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to Abri’s Financial regulations.
Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
Technical assistance with customer permissions and retrospective permissions
Where required support the property care team with surveying requirements to
support the delivery of the internal and external planned maintenance programme.
Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with all Abri’s policies, procedures an values.
Qualifications
Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
A motivated and enthusiastic individual, who can work under pressure and prioritise.
workloads to deliver an outstanding service to the partnered departments.
Possess a commercially astute approach with a focus on obtaining value for money.
Experience in building maintenance or building surveying.
Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
Member of the Royal Institute of Chartered Surveyors (advantageous)
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk....Read more...
1st Line Support
Walsall / On Site – Salary £26,000 per annum
1st – 2nd Line Support required for leading client based in Walsall to provide support across technology systems, responding to and resolving incidents raised either by users or by system alerts across all technology solutions used in the business. The successful candidate must posses excellent customer service and communication skills as well as excellent technical knowledge – including SQL, .Net, Microsoft Windows and Office 365.
Key Requirements:
Providing second line support for all technology systems – responding to and resolving incidents raised either by users or by system alerts across all technology solutions used in the business and within agreed SLAs
Supporting colleagues in the head office, including hardware, software, and IT queries – in line with SLAs
Identifying, diagnosing, and resolving incidents
Documenting solutions and keeping support documentation up to date
Working with the project teams to on-board new solutions into Support
Working with third parties to ensure new store openings take place on time and to a high quality
Working with third parties who play a role in supporting some of our systems, including logging incidents and seeing these through to completion within agreed SLAs
Working with our 1st line support colleagues, ensuring that any information that could help with first time fix rates or smoother escalation to the Tech Team are communicated clearly
Provide necessary end user IT training where needed
Technical Skills:
Excellent customer service and communication skills, capable of dealing with people at all levels, often in a very busy environment
Excellent technical knowledge – including SQL, .Net, Microsoft Windows and Office 365
Strong troubleshooting skills: a desire to get to the root of a problem
Must be flexible around working hours – willing to travel to other sites (sometimes at short notice), willing to work outside normal/planned hours in order to resolve issues
Excellent organisational skills, able to multi-task and work under pressure
Strong understanding of a modern retail technical landscape – understanding API’s, integration methodologies, infrastructure and overall architectures
Excellent documentation skills – able to quickly and accurately document solutions for both technical and non-technical users. Experience with Confluence, Jira and Trello would be an advantage
Interested!?! Please send your up to date CV to Emma Siwicki at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment business in regards to this vacancy.
....Read more...
1st Line Support
Walsall / On Site – Salary £26,000 per annum
1st – 2nd Line Support required for leading client based in Walsall to provide support across technology systems, responding to and resolving incidents raised either by users or by system alerts across all technology solutions used in the business. The successful candidate must posses excellent customer service and communication skills as well as excellent technical knowledge – including SQL, .Net, Microsoft Windows and Office 365.
Key Requirements:
Providing second line support for all technology systems – responding to and resolving incidents raised either by users or by system alerts across all technology solutions used in the business and within agreed SLAs
Supporting colleagues in the head office, including hardware, software, and IT queries – in line with SLAs
Identifying, diagnosing, and resolving incidents
Documenting solutions and keeping support documentation up to date
Working with the project teams to on-board new solutions into Support
Working with third parties to ensure new store openings take place on time and to a high quality
Working with third parties who play a role in supporting some of our systems, including logging incidents and seeing these through to completion within agreed SLAs
Working with our 1st line support colleagues, ensuring that any information that could help with first time fix rates or smoother escalation to the Tech Team are communicated clearly
Provide necessary end user IT training where needed
Technical Skills:
Excellent customer service and communication skills, capable of dealing with people at all levels, often in a very busy environment
Excellent technical knowledge – including SQL, .Net, Microsoft Windows and Office 365
Strong troubleshooting skills: a desire to get to the root of a problem
Must be flexible around working hours - willing to travel to other sites (sometimes at short notice), willing to work outside normal/planned hours in order to resolve issues
Excellent organisational skills, able to multi-task and work under pressure
Strong understanding of a modern retail technical landscape – understanding API’s, integration methodologies, infrastructure and overall architectures
Excellent documentation skills – able to quickly and accurately document solutions for both technical and non-technical users. Experience with Confluence, Jira and Trello would be an advantage
Interested!?! Please send your up to date CV to Lucy Morgan at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment business in regards to this vacancy.....Read more...
Are you an automotive enthusiast with a knack for technical problem-solving? Are you passionate about the automotive industry and eager to provide exceptional technical support to clients? We have an exciting opportunity for a dedicated Technical Specialist to join our team and contribute to our success in the automotive sector
Responsibilities:
Develop an in-depth understanding of our automotive products, including software, hardware, and diagnostic tools.
Serve as the go-to technical expert, assisting clients with automotive-related technical inquiries, troubleshooting, and issue resolution.
Provide prompt and accurate guidance on automotive systems, diagnostics, repairs, and performance enhancements.
Requirements:
Bachelor's degree in a technical field (Computer Science, Engineering, Information Technology, etc.) or equivalent experience.
Has worked in or studied the OEM automotive or Motorsport industries
Full clean UK driving licence.
Experience with product testing methodologies and tools.
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Are you a Customer Support Advisor with fantastic communication skills and a strong understanding of IT – if so this is the role for you!
You will be working within a market leading internet company, who are looking for a number of new customer support advisors to join the team. You will be the primary point of contact for the valued client base, providing them with exceptional support and guidance. This role is crucial in maintaining our reputation for outstanding customer service and ensuring customer satisfaction remains at the core of our business.
This role offers a flexible working environment for the successful customer support advisors. Upon successfully passing probation you will be able to work x3 days per week from home and x2 days per week in their Worcester office. Shifts are either 8-4.30 or 9-5.30.
All Contact Centre Advisors will be given full training and support to a high level to be able to support our customer needs with technical, billing or sales advice.
Some responsibilities will include -
Ensuring all enquiries are logged and kept up-to-date and all problems followed through until resolved or concluded
Technical troubleshooting of our product range
Identifying product upgrades and cross selling opportunities
Keeping up to date with new technologies that will assist our customers
Ensuring all individual performance and sales targets are met
Flexibility to be moved from team to team to ensure that we are meeting customer demand
Escalating problems to a team leader where necessary
Carrying out such tasks that are required to meet the needs of the business
Required Skills & Experience -
Strong IT skills
Resilient & confident with the ability to problem solve
Knowledge of Microsoft Word, Excel and Outlook at an intermediate level
Excellent written and verbal communication skills
Knowledge of web technologies such as websites, dedicating hosting and email set-up
Previous customer care or technical support experience within an IT/Web based/technical environment
Desired Skills -
Exceptional communication and influencing skills
Customer Service and sales mind set
Experience working in customer service environment
Taking pride in your working standards, behaviour and attitude
Recognising and maximising sales opportunities
Technical awareness
Excellent problem solving skills
A natural flair for delivering excellent customer support
Team Working
An inquisitive mind and strong motivation to learn new skills
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The Company:
Product Support Engineer
Market leading manufacturer of automation equipment used in every manufacturing process.
Now looking to strengthen the internal technical support team with the recruitment of 2 high calibre Product Support Engineers.
Innovative company who invest heavily in R&D and offer true career progression.
At the forefront of automation solutions.
The Role of the Product Support Engineer:
Providing application support on either mechanical or electrical applications.
Provide industry leading support to internal and external stakeholders.
Working on a project basis you will be able to prioritise and manage multiple projects.
Provide excellent customer service by Email, Teams and occasionally on site with the customers.
Benefits of the Product Support Engineer:
Up to £40k-£50k
Plus, bonus
Mobile
Laptop
Pension
Healthcare
The Ideal Person for the Product Support Engineer:
Strong engineering experience – 5years+
Excellent technical backgrounds with either mechanical or electrical experience.
Experience with motors, actuators, fluid power, PLC’s, I/O Devices a big plus.
Could have worked at a machine builder or systems integrator.
Must have a hands-on approach.
Able to work in a large supportive team.
Strong IT skills.
Willing to be customer facing on occasions.
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
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Technical Sales Representative- Temporary Works??
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end-users.?
Maintain and develop relationships with well-established customers whilst also closing for new business.?
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the depots and design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: North and West London
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Benefits of the Technical Sales Representative?
£30k-£38k Basic Salary?
Uncapped OTE- No Threshold or Cap?
Company Car+ Fuel OR Car Allowance??
Pension??
Death in Service??
22 days + Bank Holidays (increases with service)?
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The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.??
You will ideally have an understanding/sold Temporary works or shoring equipment.?
However, experience in selling hire equipment in construction OR selling a construction product into contractors will be considered
A degree in Civil Engineering would be beneficial but not essential.??
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
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If you think the role of Technical Sales Representative is for you, apply now!?
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Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
We are currently seeking a highly motivated and talented individual to join our client team as an Engineering Support Coordinator / Junior Engineer.
Job Responsibilities:
Provide technical support to the engineering team by assisting in the development, implementation, and maintenance of engineering projects.
Coordinate and schedule project activities, ensuring timelines and deliverables are met.
Assist in preparing technical documentation, including engineering reports, specifications, and drawings.
Support engineering team in testing, calibration, and maintenance of equipment and systems.
Stay updated with industry trends, regulations, and advancements to ensure compliance and best practices.
Provide general administrative support to the engineering department as required.
Qualifications and Requirements:
Bachelor's degree in engineering or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and in a team environment.
Knowledge of engineering software and tools (e.g., AutoCAD, MATLAB, SolidWorks) is preferred.
Hold UK driving License
....Read more...