We are seeking a highly skilled and motivated Technical Support Specialist to join dynamic team. As a Technical Support Specialist, you will be responsible for providing excellent technical assistance and troubleshooting to our customers. Your expertise and problem-solving abilities will play a critical role in ensuring customer satisfaction and maintaining our reputation for exceptional support.
Key Responsibilities:
Provide exceptional technical support to customers via various channels such as phone, email, chat, and remote assistance tools.
Effectively communicate technical solutions in a clear and concise manner, ensuring customers understand and can implement the recommendations.
Provide feedback and suggestions to improve product usability, features, and overall customer experience.
Continuously strive to meet or exceed individual and team performance metrics related to response time, resolution time, customer satisfaction, and other key performance indicators.
Key skills and requirements:
Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis
Proven experience in a technical support role, preferably in a software or technology-focused company.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Knowledge of scripting languages (Python, PowerShell, etc.) and SQL databases is a plus.
Basic electronics knowledge.
Strong customer service orientation, patience, and empathy to effectively handle customer inquiries and concerns.
Full clean UK driving licence.....Read more...
Technical Support Engineer
Electronics
Starting salary up to £30K DOE
Nottingham - NG6
28 days Holiday, Monthly Bonus, Free Parking, Regular Pay Reviews, Training & Development
Are you a skilled Technical Support Engineer or Customer Service Advisor looking for your next opportunity to develop and progress within your career? This is a great opportunity to establish yourself at the forefront of an industry-leading electronics specialist and become a product expert in this office-based role.
With a rich history dating back to the mid-'60s, my client provides the distribution, installation and ongoing technical support for all Security, Video and Audio technology needs within the commercial and industrial market. They are currently looking for a skilled Support Engineer to support their IP Intercoms and Access Control team.
Commutable from: Arnold, Ilkeston, Giltbrook, Hucknall and Kimberley
The Role of Technical Support Engineer:
- Provide Front Line pre and post-sales technical support.
- Handle technical enquiries for IP intercom and door access products.
- Respond to incoming support requests.
- Produce quotations from all forms of enquiries & technical specifications.
- Support internal and external sales teams.
- Evaluate new products and provide feedback to product managers.
- Contact suppliers with technical product enquiries.
- Occasional visits to the site to assist customers with the commissioning of products and fault finding.
- In addition to our security product, AV product portfolio to assist with these product ranges as required.
- Maintain and acquire technical knowledge for our full range of products.
- Provide technical support and assistance to field sales staff including assisting in product demonstrations, trade shows etc.
- Keep up to date with appropriate legislation, technical changes & innovations to products.
- Maintain a good understanding of competitor products in the Market.
- Assist with routine telephone sales calls when required.
- Execute Company Standard Operating Procedures, comply with company health & safety policies and always promote the best possible company image to the marketplace.
- Carry out any reasonable duties that are requested of you by management.
Minimum Skills / Experience Required:
- Previous knowledge or experience with IP Intercoms, Access Control, Security, AV Products & Systems or IT hardware/Network Infrastructure
- Minimum of 2 years experience in a customer service role
- Previous experience working with people on all levels
The Package:
- £27k-£30k per annum
- Monday to Friday 8:30am-5pm
- 1 hour-long lunch break
- 20 Days Holiday (+ 8 Bank hols)
- Free Parking
- Accessible via public transport
- Monthly bonus depending on department sales performance
- Regular pay reviews
Interested? To apply for this Technical Support Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers on 0116 254 5433 between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk....Read more...
As a Technical Support Engineer, you will be responsible for diagnosing and resolving technical issues faced by our customers. You will work closely with our clients to understand their concerns, provide guidance, and deliver effective solutions. This role requires excellent communication skills, a strong technical background, and a customer-centric approach.
Responsibilities:
Provide technical support to customers via various channels, including phone, email, and chat
Identify trends in customer issues and proactively propose improvements to our products and services
Maintain a high level of customer satisfaction by providing prompt and effective technical assistance
Requirements:
Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis
Proven experience in a technical support or customer-facing role
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals
Full clean UK driving licence.....Read more...
An industry leader in the design of complex electronics are looking for a Technical Support Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.
My East Sussex based client are easily commutable from Hastings, Worthing, Brighton, Newhaven, Lewes, Crawley, Royal Tunbridge Wells and Horsham.
As a Technical Support Engineer, you must be experienced in electrical/electronics engineering, ideally within the automotive industry.
For the Technical Support Engineer position based in East Sussex, you will have some of the following experience;
- Electrical/Electronics experience in a Technical support role
- Repairs on electrical, and electronic devices
- Soldering, cable repairs and crimping
- Full clean UK driving license or equivalent
- Valid passport and ability and willingness to travel if required.
This is an exciting opportunity for someone with a technical background that is looking for the next career step.
To Apply for the Technical Support Engineer in East Sussex, please send your CV to Klea Leka at KLeka@redlinegroup.Com or call 01582 450054 / 07961 158785....Read more...
The Company:
Offer comprehensive structural support requirements across the Building and Civil Engineering sector
Have a portfolio of products which are designed to provide safe, simple cost-effective solutions
Manufacturing is carried out in house from high grade steels
As a business, they are constantly investing and in consultation with their customers, to ensure their products meet the demands of today’s construction industry.
The Role of the Technical Sales Representative- Structural Support
Selling the rental of Structural Support Solutions to demolition, specialist and tier 1 contractors throughout South West and South Wales.
The Technical Sales Representative will have a regional depot and support staff to ensure the timely delivery of products to customers.
In addition, the Technical Sales Representative will work with colleagues in the area and share leads with each other to ensure continuity in expertise.
As the Technical Sales Representative you will deliver profitable growth through the development of new business and growing existing business.
You’ll manage your sales pipeline through effective scheduling and ensuring you’re identifying and personally managing key projects and customers within your territory.
To work jointly with colleagues across the range of functions to ensure the highest level of customer service is provided on a consistent basis.
Joining a growing team of Technical Sales Representatives for Structural Support Solutions, you’ll be covering the South West and South Wales.
Benefits of the Technical Sales Representative
£30k-£35k Basic Salary
Uncapped OTE (paid monthly in arrears)
Company Car + Fuel card
Pension scheme
Life Assurance
The Ideal Person for the Technical Sales Representative
Will have experience in a field sales role within the construction sector and be able to plan their diary/time effectively.
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
As the Technical Sales Representative, you’ll be confident winning new business and managing existing accounts.
Will want to join a business which will provide training, development and career prospects.
Must have a full driving licence.
If you think the role of Technical Sales Representative is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
We are seeking a dedicated and customer-oriented Technical Support Specialist to join our team. In this role, you will play a vital role in ensuring our clients receive prompt and effective technical support, as well as contribute to product testing efforts.
Responsibilities:
Provide prompt and effective technical support to clients, resolving customer issues and answering inquiries.
Guide customers on the effective use of our products and services.
Conduct product testing to ensure high-quality performance and reliability.
Communicate with customers via telephone and other communication channels, demonstrating a polite and professional manner.
Requirements:
Previous experience or study in the OEM automotive or Motorsport industries.
Strong customer service experience, with excellent communication skills.
Attention to detail when conducting product testing.
Possess a full clean UK driving licence.
If you are passionate about delivering exceptional support and possess the necessary technical skills, we encourage you to apply for this exciting opportunity. ....Read more...
Job Title – Technical Sales Support
Salary - £40,000 DOE
Location – North Bradford – Full time Office Based
Industry – Engineering & Manufacturing
8% combined pension scheme, 33 holidays and flexible working hours are just a few of the perks that the Technical Sales Support will enjoy whilst working with this highly respected manufacturing organization. This organization is an end-to-end engineering business which supplies critical flow-control products to a number of high-profile industries, including Defence, Oil & Gas, and Chemical Processing. Since their establishment 75 years ago, this family owned business now employs over 60 people at their Keighley based engineering facility. Because of their ever growing order book, this impressive manufacturer are actively searching for a Technical Sales Support to join their team on a permanent basis. The successful Technical Sales Support will easily be able to commute to the NORTH BRADFORD facility from surrounding towns & cities, including Keighley, Ilkley, Skipton, Colne, Nelson, Burnley, Barnoldswick, Shipley and northern parts of Halifax. THIS IS A FULL TIME OFFICE-BASED ROLE Key Responsibilities of the Technical Sales Support will include:
Preparing and following up on quotations
Undertake contract reviews when required to ensure all technical and commerical aspects of a order are agreed, understood and accepted are inline with the quotation issued.
Keep accurate records on the CRM system.
Identify Selling opportunities.
Attend internal clients’ meetings when required.
For the Technical Sales Support role, we are keen to receive CVs from individuals who possess:
A qualification in Mechanical Engineering or Experience within the Valve industry or similar
Proficient in Microsoft Office, Experience on CRM Systems Ideally Salesforce
Ability to manage multiple workloads with proven experience.
Attention to detail with a flexible and proactive approach to work.
In return, the Technical Sales Support will receive:
Renumeration: Up to £40,000.00 per annum
Holiday Entitlement: 33 Days including bank holidays.
Pension Scheme: 8% Combined contribution (4% matched)
Paid Sick Leave – After Probation
Free onsite parking
Working Hours: 36½ Per week spread across 4 days - Monday to Friday – Early Finish on a Friday
To apply for the Technical Sales Support position, please click “Apply Now” and attach a copy of your CV. Alternatively, please contact Lewis Lynch on 07719 084 353 at E3 Recruitment for more information.....Read more...
Are you a Technical Support Engineer based in Slough, Berkshire, searching for an exciting new opportunity working with a leader in power quality products and refrigeration controls?
My client is a UK based electronics design and manufacturing company who due to recent growth, are expanding and are looking for a Technical Support Engineer to join the team.
As a Technical Support Engineer, you will be:
- Supporting customers with new and existing products
- To advise on how to use their products, applications, and configuration
- Be in daily contact with customers if needed
- Help investigate product returns and failure analysis and provide reports to customers
- Occasional visit to customers overseas to help them come familiar with the products and to advise on their application
Requirements for the Technical Support Engineer role based in Slough, Berkshire:
- HND or degree qualified in Electrical and Electronics Engineering (or similar discipline)
- 3 years+ experience working with electronic products
- A good understanding of electronic circuits and able to read schematic diagrams
- Able to use hands tools, solder components, crimp cables, and use electronic test equipment
If this Technical Support Engineer role based in Slough, Berkshire is of interest, please email a copy of your most recent CV to LRogers@redlinegroup.Com alternately, call Leah Rogers on 01582 878834 or 07961 158783.....Read more...
As the Product Technical Trainer, you will be working within one of the best known and admired brands in the world.
Inside IR35 contract
You will be based in the Training Academy and play a major role in supporting the training and service content creation and delivery to 17 subsidiaries - the product training that you will be involved in will include home appliances such as TVs, monitors, printers, refrigerators and washing machines, as well as key mobile telecommunications products like smart phones and tablets.
Purpose of the Role:
To support the creation, delivery, and enhancement of technical training for the companies network.
Key objectives
You will help to deliver technical training and support to a pan-European customer service support network.
You will be involved in addressing those training needs which will include technology updates, product knowledge, performance management, and regulatory requirements.
In addition, you will be conducting live and recorded training sessions through various mediums such as web-casts, virtual classrooms, and how-to videos.
Key Competencies & Characteristics
Previous hands-on training or technical support experience.
Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred.
Fluency in additional European languages is advantageous.
Occasional European and global travel may be required based on business needs.
If this Product Technical Trainer role is of interest, then please apply now.....Read more...
JOB DESCRIPTION
An excellent opportunity has arisen to join The Euclid Chemical team as Technical Support Specialist, Construction Products. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. For more than 110 years, Euclid Chemical has supplied construction and restoration markets with treatments, sealants, coatings, sealers, and decorative products.
General Purpose: The Technical Support Specialist is responsible for providing technical support on Euclid Chemical construction products offered to distributor, contractor and residential customers, company sales and marketing staff, as well as design professionals. This includes but is not limited to support via telephone, responding to electronic requests for product support, participating in customer sales training, and assisting in the development of new products and technical sales tools. The Technical Support Specialist is expected to demonstrate an enthusiastic commitment to providing industry-leading service and support to internal and external Euclid Chemical customers. They should also be dedicated to personal growth in product knowledge and industry experience.
Major Responsibilities:
Provide and track excellent front line telephone/electronic service and support for Euclid Chemical construction products. Schedule and manage telephone support coverage, working with other Technical Support Specialists, Product Managers, and other marketing staff. Assist in the development of technical support tools such as product comparative guides, brochures, sell sheets, certification letters, website content, etc. Assist in product troubleshooting by proactively coordinating testing and analysis activities between sales representatives, customers, R&D/product development, customer service, and operations. Interact as a reliable peer, especially to sales representatives, product managers, marketing communications staff, customer service, business development, R&D/product development, and the operations group. Maintain electronic product technical files. Help plan and provide product training and demonstrations to internal and external customers. Occasional travel to construction jobsites or customer locations to provide product support may be required.
Euclid Chemical offers an attractive benefits package including:
Medical, Dental and Vision coverage Life Insurance, Disability, Parental Leave 401k with company match Defined benefit pension plan Generous vacation and holiday time Hybrid work model
Salary: $48,000 - $60,000 plus annual bonus program based on % of salary (determined by education and experience)
Education and/or Experience:
Associates Degree or equivalent education and industry experience Practical experience in concrete construction and methods is preferred
Other Skills/Requirements:
Proficient in Microsoft Office Suite SAP knowledge or acumen to learn Excellent communication and listening skills Ability to manage multiple priorities and tasks with a sense of urgency Effective team player Self-motivated and quick learner Dedication to customer service and support Ability to travel occasionally Multi-language capabilities is a plus
ABOUT US
The Euclid Chemical Company, based in Cleveland, Ohio, is a leading manufacturer of products for the concrete and masonry construction industry in North America. For over a century, Euclid Chemical has developed strong relationships with contractors, specifiers, owners, building materials suppliers and concrete producers offering high quality products and industry leading technical support. Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products. Our leading brands, including Euco, Eucon, Plastol, Increte, Tuf-Strand, Fiberstrand, Dural, Vandex, QWIKjoint, and EucoRepair are known in the concrete industry for innovation and high quality, verified through ISO 9001 certification. With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners. Leveraging these strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.Apply for this ad Online!....Read more...
Backup & Storage Support Engineer
Polar Recruitment are currently recruiting on behalf of one of the worlds’ leading IT Services providers for an experienced Backup & Storage Support Engineer to be based at a prestigious customer site, delivering a range of support functions including installation, monitoring, troubleshooting and diagnostics of Backup and Storage solutions.
Responsibilities
Lead support and improvement of the estates’ Backup & Storage solutions
Provide 3rd line technical support, and assist 1st/2nd line support resolution within agreed SLA’s
Meet agreed build standards
Explain technical concepts and provide guidance to the customer
Assist the 3rd line support team with projects and problem resolution, and provide MS Windows support where applicable.
Skills & Experience
Essential;
2 years + experience with Backup & Storage technologies and solutions, preferably with various operating systems, applications, databases, and virtualisation.
Strong Backup & Storage technical skills including (some of); Veritas Netbackup and BackupExec, IBM Spectrum Protect and Spectrum Protect Plus, NetApp Filers, Hitachi Storage.
Detailed knowledge of backup and storage methodologies to assist in defining policies and processes.
Broad IT infrastructure understanding; (e.g. Windows Server/AD/Exchange/SQL, AIX, VMware, Oracle etc.)
Ability to write quality technical documentation for all aspects of the technical infrastructure
Strong 3rd line support skills and experience managing service requests/incidents and problems.
Excellent communication and customer service skills.
Holds, or able to attain, Security Clearance at SC Level
Desirable;
Highly Available Storage solutions
SAN Fabric
Storage/Backup technical certification.
ITIL Certification
Working knowledge of SM9/SNOW or similar
The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities, an attractive salary and comprehensive benefits package including Private Medical/Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more.
In addition, access to on-site facilities including a subsidised on-site restaurant and free parking will be available for the successful candidate, along with some flexible working, on a hybrid basis.
....Read more...
A leading technology company, is currently seeking a talented Support Technician to join their dynamic team. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Conduct thorough product testing to ensure high-quality performance and functionality.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Electronic Support Engineer (Marine) – Permanent – Remote
This is a technical and customer focused role to provide Electronic Support for the Regional Office that has the responsibility for the UK, Europe, Middle East and Africa. The role will be worked remotely with extensive travel to these regions. The support will cover the Electronic Control Systems that are used on a range of marine propulsion systems. The role includes full vessel commissioning of Electronic Control systems, system fault finding on board and remote assistance, emergency vessel failure support and vessel inspections.
Key Responsibilities
Commissioning and Sea Trials
Carry out full commissioning activities for Electronic Control Systems namely Modular Electronic Control System (MECS), Blue Arrow Control System (bA) and AVX Systems. This will include installation assistance and checks, acceptance trials and training of crew and support staff.
Complete commissioning reports in a timely manner and update the project log.
Assist with interfacing with third party equipment’s, (engine, gearbox
Carry out Dynamic Positioning (DP) trials and Autopilot System interface as required
Technical Support
Ensure that electronics product support delivery is technically robust and timely.
Ensure that all complaints, engineering change requests and day-to-day technical queries are recorded and prioritised.
Will require travelling on short notice for trouble shooting for control systems, fault finding and repair to vessels.
Provide technical information and advice on installation issues e.g. module positioning, cabling, power supply, set-ups etc to shipyards prior to build if required.
That customer issues are resolved in a satisfactory and timely manner.
Complaints database is maintained.
Technical issues are dealt with swiftly and effectively.
Minimal complaints raised by customers.
Customer Focus
To possess excellent communication skills and demonstrate assertiveness to manage difficult customers.
Ensure that customer support meets agreed commitments to our external and internal customers within the required timeframes.
Provide remote customer support via telephone, email etc, this may involve providing an immediate response to assist vessels that are not fully operational or require emergency support.
Customer feedback on support, servicing, training and performance.
To achieve successful resolution of customers problems to the best of your ability.
Positive customer feedback reviews.
Product Development Support
This relates to your contribution of ideas and suggestions for product design improvements in areas such as reliability, safety, maintainability and ease of manufacture are documented and communicated with Technical Services.
Diagnose and report on faults with returned products.
Contribute to the specification of new product requirements, as the external customer advocate inside the company.
A record can be presented of formal documented suggestions submitted to Technical Services.
No back log of returned product awaiting diagnosis.
Development and Improvement of Product Support Systems
Develop and optimise the documents and information systems associated with the installation and support of electronic controls, in conjunction with the marketing department. This includes the Distributer training and qualification process.
Ensure that the product support related areas of the complaints and warranty system are properly managed and records maintained.
Training and Development
Provide Electronic Control System Support training for distributers and customers
Provide in-house technical training for staff.
Satisfactory training review surveys supported by competently trained distributers/customers
Health and Safety
Take full responsibility for own safety
Understand Risk Assessments
Carry out risk assessment for vessel support activities
Complete of Risk assessments as appropriate
No accidents or near misses reported
Attend Risk Assessment Training
For more information on this role or to apply please contact Jack on +44 (0) 2392 322 384 or email your CV to jbaker@navis-consulting.com
Navis is acting as an Employment Agency in relation to this vacancy.....Read more...
A leading Semiconductor company in the Manchester area are looking for a Product Marketing Manager to join their technical marketing A leading Semiconductor company in the Manchester area are looking for a Product Marketing Manager to join their technical marketing team.
The purpose of this Product Marketing Manager job located in Oldham, Lancashire is to provide technical and commercial support to your customers and sales team across Europe and Northern America.
Key responsibilities of the Product Marketing Manager:
Respond to day-to-day technical enquiries on the Discrete product portfolio (MOSFET & Diodes)
Define the positioning and the "go to market" strategies for new products
Prepare the technical marketing content of press release, brochures and presentations
Provide first line of commercial support to customers, sales team and the pricing team
Skills required for the Product Marketing Manager job:
Degree in related field, preferably across Electronic Engineering, Business or Marketing
Experience of working in a similar marketing role in an OEM or distributor
Ability to explain technical aspects and concepts (Technical & no-technical contacts)
High level of PC literacy
This is a great chance for a Product Marketing Manager based in Oldham, Lancashire to join a successful and well-established business that invest heavily into their marketing department.
APPLY NOW! For the Product Marketing Manager job, located in Oldham, Lancashire by sending a cover letter and CV to TDrew@redlinegroup.Com or by calling Tom Drew on 01582 878 848 or 07961158762 quoting ref. THD1261. Otherwise, we always welcome the opportunity to discuss other roles similar to Account Management jobs on 01582 878 848.....Read more...
Surveyor
Permanent Position £40k - £45k
Eastleigh
Provide property surveying services primarily across the homecare directorate but also in supporting the wider business as and when required.
To provide surveying capability in relation to identifying, inspecting, and providing solutions to problems and defects with our stock.
To prepare schedules of work and project management support in relation to minor/major works where the technical surveying level is appropriate to specify and oversee the resulting works.
Working within defined geographical areas of the organisation, with a flexible approach to covering the wider geography as and when required.
Provide technical leadership to a variety of multi-disciplined projects which are delivered by in-house teams and external approved contractors ensuring the business maintains compliance with its statutory obligations and meets its customer expectations.
Job Purpose
Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on
appropriate solutions.
Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
Provide full technical support to legal department in respect of disrepair or legal claims received.
Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to Abri’s Financial regulations.
Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
Technical assistance with customer permissions and retrospective permissions
Where required support the property care team with surveying requirements to
support the delivery of the internal and external planned maintenance programme.
Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with all Abri’s policies, procedures an values.
Qualifications
Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
A motivated and enthusiastic individual, who can work under pressure and prioritise.
workloads to deliver an outstanding service to the partnered departments.
Possess a commercially astute approach with a focus on obtaining value for money.
Experience in building maintenance or building surveying.
Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
Member of the Royal Institute of Chartered Surveyors (advantageous)
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk....Read more...
3rd Line Support Engineer
________________________________________
Location: St Albans (Hybrid)
Salary: £50,000 – £65,000 per annum
________________________________________
Are you a IT Professional with 3rd line support experience looking for an exciting new role?
About the company
Our client is a Managed Service Provider firm based in St Albans.
Position Overview
The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications.
Responsibilities
• Manage client projects, ensuring adherence to scope, timelines, and budget.
• Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets.
• Conduct Technical Pre-sales, offering tailored solutions to clients.
• Support internal systems for optimal business operation.
• Guide clients through smooth onboarding/offboarding processes.
• Coordinate with clients, internal teams, and third parties for project delivery.
• Provide technical consultancy to address client challenges.
• Conduct site surveys and maintain relevant documentation.
• Collaborate with Head of Operations on innovation and improvement initiatives.
Candidate Requirements
Essential Skills and personal qualities
• Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines.
• Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server 2008-2019.
• Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V.
• Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts.
• Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Are you an automotive enthusiast with a knack for technical problem-solving? Are you passionate about the automotive industry and eager to provide exceptional technical support to clients? We have an exciting opportunity for a dedicated Technical Specialist to join our team and contribute to our success in the automotive sector
Responsibilities:
Develop an in-depth understanding of our automotive products, including software, hardware, and diagnostic tools.
Serve as the go-to technical expert, assisting clients with automotive-related technical inquiries, troubleshooting, and issue resolution.
Provide prompt and accurate guidance on automotive systems, diagnostics, repairs, and performance enhancements.
Requirements:
Bachelor's degree in a technical field (Computer Science, Engineering, Information Technology, etc.) or equivalent experience.
Has worked in or studied the OEM automotive or Motorsport industries
Full clean UK driving licence.
Experience with product testing methodologies and tools.
....Read more...
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
Our client an established and growing Food Manufacturing / Processing business are currently looking to recruit an experienced Technical Manager with a food industry background. As Technical Manager you will have key responsibility for:
Act as the technical and compliance contact for customers, service providers and a growing team
Advise the product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with team members on all matters related to product quality and report back to the relevant people
Complete inbound product checks of all raw materials
Provide additional QC support during production runs
Key Responsibilities:
Act as the Technical and Compliance contact for customers and service providers.
Act as Technical Support for the growing team where required, providing monthly reporting on compliance, growing, pest & disease, product quality, customer issues and complaints
Advise product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with the site team on all matters related to product quality and report back as appropriate
Complete inbound product checks of all raw materials and components
Provide additional QC support during production runs
Manage weekly, monthly, quarterly and annual tasks associated with the Quality Management System.
Lead the annual BRC certification renewal audit
Oversee the HACCP, TACCP & VACCP systems
Product & service supplier approval and management
Corrective actions, non-conformances
Manage laboratory testing compliance, finished product release, recall program, document control and traceability programs
Responsible for management and development of raw material and final product specifications
Managing the technical@ inbox and Outlook calendar.
Manage the Organic certification compliance and annual renewal audit
Experience Requirements:
Experience in a Technical Management / Quality Assurance role within the Food Manufacturing Industry Sector or closely allied sector
Have a good knowledge of HACCP TACCP & VACCP systems
Understanding of trace testing
Strong Excel knowledge and skills
Excellent attention to detail - quality controlling
Experience within BRC - Supply chain assurance
Must have experience in running a QMS
....Read more...
The Job??
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
?
Technical Sales Representative- Temporary Works??
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end-users.?
Maintain and develop relationships with well-established customers whilst also closing for new business.?
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the depots and design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: Cambridge and Peterborough
Benefits of the Technical Sales Representative?
£30k-£36.5k Basic Salary?
Uncapped OTE- No Threshold or Cap?
Company Car+ Fuel OR Car Allowance??
Pension??
Death in Service??
22 days + Bank Holidays (increases with service)?
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.??
You will ideally have an understanding/sold Temporary works or shoring equipment.?
However, experience in selling hire equipment in the construction OR selling a construction product into contractors will be considered
A degree in Civil Engineering would be beneficial but not essential.??
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
?
Technical Sales Representative- Temporary Works??
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end-users.?
Maintain and develop relationships with well-established customers whilst also closing for new business.?
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the depots and design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: North and West London
?
Benefits of the Technical Sales Representative?
£30k-£38k Basic Salary?
Uncapped OTE- No Threshold or Cap?
Company Car+ Fuel OR Car Allowance??
Pension??
Death in Service??
22 days + Bank Holidays (increases with service)?
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.??
You will ideally have an understanding/sold Temporary works or shoring equipment.?
However, experience in selling hire equipment in construction OR selling a construction product into contractors will be considered
A degree in Civil Engineering would be beneficial but not essential.??
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
Technical Sales Representative:??
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
The Role of the Technical Sales Representative:
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end users.?
Maintain and develop relationships with well-established customers, whilst also closing for new business.
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the Depots and Design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: West Scotland
Benefits of the Technical Sales Representative:?
£28k-£35k Basic Salary?
Uncapped OTE- No Threshold or Cap.?
Company Car+ Fuel OR Car Allowance??
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Technical Sales Representative:??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative??
You will ideally have an understanding/sold Temporary works or shoring equipment?
However, individuals with experience of selling Plant/Rental Equipment or Civils related products is desirable
Sales Representatives of Builders Merchants are encouraged to apply.
Ideally you will have sold to main contractors, ground workers, civil engineers, sub-contractors?
A degree in Civil Engineering would be beneficial but not essential??
The ideal Technical Sales Representative will be hungry, tenacious, and can build relationships over a period of time?
You will want to build a career and develop with the company.?
Must have a full driving licence
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Job Title: Technical Support Officer (Admin and Clerical) Salary: £15.00 P/H LTD Umbrella Hours: 37 Type: Temporary Ongoing Location: GU2 Start Date: ASAP Work Pattern: Mon – Fri | 09:00am – 17:30pm Are you passionate about contributing to a team that ensures the highest standards of housing maintenance and compliance? We're seeking a dedicated Technical Support Officer to join our client’s Housing Maintenance Team within their Technical Services department. This role offers an exceptional opportunity to be at the heart of our mission to maintain and enhance our housing services, ensuring safety and compliance across all aspects of housing management.Key Duties and Responsibilities:
Provide specialist administrative support, effectively managing repair inquiries, and ensuring resolution in collaboration with various internal teams.
Support contract administration, including property data management for cyclical decoration and repair contracts.
Offer comprehensive administrative support to Building Maintenance staff, ensuring effective performance tracking, database management, and order processing.
Assist in managing void properties, ensuring efficient turnover and adherence to KPIs.
Handle compliance inspection reviews, liaising with contractors to maintain gas safety and address urgent repairs.
Participate in meetings, manage data for disrepair claims, and maintain accurate records for compliance certificates.
Requirements:
Extensive experience in support roles within technical or property management fields.
Proven ability to understand and apply relevant legislation and regulations.
Strong ICT skills and proficiency in housing management/ordering systems.
Excellent analytical, problem-solving, and organizational skills.
Ability to communicate effectively across different service areas and teams.
Detail-oriented with a strong focus on accuracy and professionalism.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Surveyor Permanent £45kBracknellResponsibilities
Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on appropriate solutions.
Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
Provide full technical support to legal department in respect of disrepair or legal claims received.
Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to client’s Financial regulations.
Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
Technical assistance with customer permissions and retrospective permissions requests.
Where required support the property care team with surveying requirements to support the delivery of the internal and external planned maintenance programme.
Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with client policies, procedures and values.
Follow our ‘one team’ approach, working across all directorates and areas to ensure the sharing of knowledge and expertise in support of developing improvements and changes.
Ensure a high level of written and oral communication is maintained and produced to ensure data quality and information systems are kept to the highest standards.
Undertake other reasonable duties commensurate with the position
Skills
Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
A motivated and enthusiastic individual, who can work under pressure and prioritise workloads to deliver an outstanding service to the partnered departments
Possess a commercially astute approach with a focus on obtaining value for money.
Experience in building maintenance or building surveying
Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
Member of the Royal Institute of Chartered Surveyors (advantageous)
Good understanding of the usual Microsoft Office software as well as an appreciation of the opportunities presented by software designed specifically for maintenance management.
Full driving licence and access to own transport, or ability to travel in a timely and efficient manner to attend meetings in locations not easily accessed by public transport
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk....Read more...
Barnsley – Technical Support officer Location - Westgate Plaza building (S70 2DR) or Barnsley Town Hall (Hybrid)On going contract - £12.59PH – 37 Hours Technical Support Officer which provides technical and business support service to the Corporate Health, Safety and Emergency Resilience Service. This is a small team of five people that may grow to eight during 2024 as appropriately qualified people are being recruited to in both the health and safety service and the emergency resilience service. This Technical Support Officer roles is to cover a maternity leave. The post holder will provide technical and business support primarily to support the Health and Safety Advisors and the Occupational Health and Wellbeing Manager but also, as needed, to support the Emergency Resilience service.The Job Profile provides full details but the following provide examples of some of the areas of work. Full induction, training and support will be provided in delivering these services using council systems but the individual will need to good IT, customer service, organisational and time management skills as no two days will be the same in this role:: • Support with arranging health and safety training courses such as room bookings, dealing with booking queries, arranging printing, ordering course books and, post training courses, marking test papers and assignments (to a template) and recharging the cost to the service/school. • Recording accidents and incidents onto correct databases. Completing online forms to report some accidents / incidents to the Health and Safety Executive. Undertaking analysis and providing data on numbers and types of incidents • Supporting managers, including those based in schools, to source risk assessments using the council’s external supplier when these include chemicals or other substances • Deal with requests for counselling and refer onto external supplier, keeping records and recharging costs to the employee’s manager • Support with the provision of the occupational service. Acting as a point of contact for queries relating to the service or use of the portal eg setting up new users, analysing data and raise orders, deal with invoices and recharges. • Support the health surveillance programme working with the occupational health supplier and internal managers to refer employees and to book sessions/appointments • Acting as first point of contact for service queries including monitoring the service specific inboxes and answering phone calls from managers and employees responding where possible (after training) or forwarding to relevant colleague. Most contact is via email or Teams but some contact is via phone. • Attend meetings, take notes / minutes including action points, have them approved and then distribute these. Follow up on any action points so these are progressed in a timely manner • Deal with raising orders, approve invoices and recharge costs to internal and external servicesWillingness and commitment to undertake Institution of Occupational Safety and Health (IOSH) accredited Level 3 qualification in health and safety. To find out more information please contact Deanna at Deannac@4recruimentservices.com Recruitment is done in line with safe recruitment practices. We are an equal opportunity....Read more...
