We are currently looking for a CSV Analyst to join a leading European specialist pharmaceutical company based in Wales. As the CSV Analyst you will be responsible for ensuring that IT Quality Management System, Validation documentation and all related processes, procedures and systems meet the requirements of all applicable regulations.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the CSV Analyst will be varied however the key duties and responsibilities are as follows:
Assist the CSV/Lead Process Analyst in continued improvement and delivery of the Global IT validation strategy and approach taking into account the relevant GxP requirements (e.g. EU Annex 11, FDA 21 CFR Part 11, Part 820, etc.) and also other relevant regulatory requirements
Support the continuous improvement of appropriate procedures to be used in validating computerised systems.
Support project teams in the assessment of proposed new computerized systems or software for GxP impact and where GxP impact is identified provide guidance on the risk based validation approach for the system, working with key stakeholders to achieve business goals.
Acts as a quality contact and primary Subject Matter Expert (SME) for Computer System Validation (CSV) and Risk Management
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the CSV Analyst we are looking to identify the following on your profile and past history:
1. Wide experience of the various regulatory requirements relating to Eudralex Annexe 11, FDA CFR21 Part 11, etc..
2. Substantial experience in a validation and qualification of complex computer systems
3. Familiarity with multiple system types such as ERP and BI, LIMS, HRIS etc
Key Words: CSV, Computer System Validation, GxP, IT Quality Management System, ERP, LIMS
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.....Read more...
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
IT Support Analyst - Aylesbury
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business, in the final stages of a separation from its parent organisation, insourcing Information Technology services.
This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
Provide technical IT support – covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc
Support projects as required
Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly
Receive and manage calls from internal staff via telephone, email and web portal when required
Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
Previous experience working in as an IT support analyst / engineer or Service Desk Analyst / Engineer
Experience supporting Microsoft Windows Server based Infrastructure
Experience with Windows 10, Office 365 and Active Directory
Citrix experience would be beneficial (basic level – shutting down sessions, assigning users etc), although not a requirement.
Basic networking knowledge (DHCP, DNS, TCP/IP)
Printer management and support
Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
Possess a positive can-do attitude and be able to communicate with users of all different technical levels
Experience with Mobile Device Management (MDM) tools, Azure AD and SharePoint are desirable but not essential
ITIL knowledge.
Salary up to £35,000
The role offers excellent benefits, including free travel, 25 days leave (+bank holidays), and a top pension....Read more...
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation.Essential
Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar)
Some experience of systems integration.
Excellent communication skills and strong work ethic
Desirable
Experience of any of the following – SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing
In depth interfacing experience (APIs, Web Services, SSIS, etc)
Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar)
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation.Essential
Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar)
Some experience of systems integration.
Excellent communication skills and strong work ethic
Desirable
Experience of any of the following – SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing
In depth interfacing experience (APIs, Web Services, SSIS, etc)
Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar)
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
The Opportunity Hub UK is seeking a bright and motivated Data Analyst to join a growing team within a leading company. This exciting role offers the chance to leverage your data skills and contribute to meaningful projects across various departments. About the Role: As a Data Analyst, you'll play a pivotal role in supporting data-driven decision-making across the organization. You'll collaborate with teams, analyse datasets, and translate insights into actionable recommendations, contributing to the company's success. Here's what you'll be doing:Collaborate with external data providers to ensure data accuracy and integrity.Partner with various departments to understand their data needs and develop effective solutions.Monitor and respond to internal data requests, providing timely and accurate information.Maintain data quality and consistency within internal systems.Support product teams with data analysis, informing project development and implementation.Here are the skills you'll need:Strong foundation in SQL, Excel, and Google Sheets.Minimum two years of commercial experience in an analyst role.Critical thinking and problem-solving abilities.Excellent communication and collaboration skills.Eagerness to learn and demonstrate initiative.Ability to thrive in a fast-paced and dynamic environment.Benefits of this Job:Develop your skills: We invest in your learning through training, conferences, and online courses.Collaborative environment: Be part of a passionate and supportive team.Competitive compensation: Salary range of £25 - £30K per annum, dependent on experience.Employee share option plan: Participate in the company's growth.Generous benefits package: 25 days holiday, pension scheme, private medical insurance, and more.Engaging work culture: Weekly demos, team meetings, company outings, and perks like fitness classes and office social events.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. The data analyst field offers a rewarding and dynamic career path with diverse opportunities. As a Data Analyst, you'll be at the forefront of data-driven decision-making, using your skills to solve complex problems and impact the organization's success.....Read more...
Product Data Analyst
An exciting opportunity for a Product Data Analyst / Product Coordinator with strong analytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market.
We are seeking a candidate with a background in automotive parts or a keen interest in the automotive sector.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford
circa 32k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working
The Candidate
Our ideal candidate will have experience in an analytical role dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.
The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis.
The Role
Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.
Create and maintain application and cross reference databases for aftermarket products through research and compilation of data.
Transform these databases into robust, high quality UK application catalogues across all media.
Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions.
Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock.
Assist in warranty administration.
Create and control product bulletins.
Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested.
Apply in Confidence
To apply for the Product Data Analyst – Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for a further chat on the job.
JOB REF 4109KBB – Product Data Analyst – Automotive Aftermarket....Read more...
Development & Integration Analyst | Telecommunications | Gibraltar office based
Development & Integration Analyst required for an exciting telecommunications company based in Gibraltar.
What's on offer to you?
Genuine career progression
Great benefits
Lots of exciting new tech projects
What You Will Be Doing
Be a software engineer, in relation to a specific remit of technology, infrastructure, software or services.
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within technical remit.
Be responsible for the quality and performance of all functions within technical remit.
Coordinate and assure security aspects of all functions within technical remit.
Be responsible for drafting, collating, and maintaining a repository of documentation in relation to specific remit.
Carry out functions, competently and diligently, as detailed above.
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to specific remit.
Execute multi-year roadmaps that align to the technical strategy and business objectives.
Develop within the specific area of technology, infrastructure, software or services, as determined by the Company.
Form part of on-call roster, if operationally mandated.
What You Will Need to Succeed in This Role
Execution of the end-to-end software development lifecycle, including design, development, testing, deployment, and maintenance of software systems.
Implementation of software development and integration best practices, processes, and methodologies, to ensure consistency and compliance based on ISO27001 standards across all projects.
Drafting and maintaining technical documentation, including system design specifications, user manuals, and testing plans.
Conducting peer reviews and providing technical guidance.
Developing software systems, applications, scripts and tools, using relevant programming languages and technologies.
Ensuring that systems are secure, scalable and performant, and that they comply with relevant regulations and standards.
Support the Operational Business Intelligence sections in the department by providing the relevant technical assistance.
Support existing software platforms running on a multitude of different programming languages and stacks (Python, Bash, Django, Celery, Flask, HTML, Java Script, Oracle, PostgreSQL and MySQL)
Keywords: Development & Integration Analyst |Gibraltar | Telecommunications....Read more...
Digital Business Analyst
12 month plus contract - Inside IR35
Hybrid working - 3 days in the office, 2 days working from home
Working within one of the best known and admired brands in the world, you will be primarily focused on the relationship between the different parties to ensure user requirements are understood and clearly documented.
Main responsibilities:
You will be involved in the support of the start-up and planning phase - to ensure digital projects and initiatives are set up, delivering business requirements, business process design and functional design activities for Digital and E-Commerce projects, and translating business requirements into clear functional and business specifications in Jira and Confluence.
Skills & experience:
Essential –
Technical and functional experience in eCommerce systems and retail, including product information, management, order management, payment processing, content management, and front-end UI.
Experience in the delivery of (hybrid) Agile methodology & Jira (user story, ticket management.)
Working knowledge of HTML, JSP, Javascript, XML & JSON.
Advantage -
SAP Hybris, and Adobe Experience Manager (AEM) highly preferred.
If this Digital Business Analyst role is of interest, then please apply now....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you ready to elevate your career in a dynamic public sector environment? Become an integral part of a supportive team where you’ll showcase your expertise in presenting complex information, providing insightful analysis, and driving performance improvements. In the Senior Corporate Planning and Performance Analyst role, you will be:
Offer research and analytical guidance to meet both internal and external needs, ensuring accuracy and integrity of performance dataAssist in the implementation and enhancement of performance measurement systems, including benchmarking against comparable services and fostering compatibility between information systemsSupport the Service's corporate planning by monitoring performance, identifying areas for improvement, and facilitating effective operational delivery
To be considered for the Senior Corporate Planning and Performance Analyst role, you must have:
Experience in producing reports and documentation, coupled with a proven track record in research, investigation, and analysis across diverse information sources to influence decision-makingProficiency in a wide array of statistical/performance information management techniques and research methods, complemented by an understanding of organisational performance metrics and management information needsThe flexibility to respond to changing priorities change, manage time, set priorities, plan and organise own work to meet deadlines, fostering collaborative relationships with colleagues, service users, and partnersExcellent communication and presentation skills with the ability to present information to a range of audiences including Senior ManagementComprehensive IT skills including Crystal reports and Microsoft Office applications (Word and Excel) with experience in specialist software applications like Microsoft SQL Server Management Studio and geo-mapping software (advantage)
What's on Offer:
Temporary position with the possibility for a permanent role in the futureFull time working hours - Monday to Friday, 37 hours per week Starting on an hourly rate of £17.16 plus holiday pay, weekly pay and other benefitsOffice based in St Asaph - there may be some agile working / home-based work available once full training has been provided
Please note this role is subject to a basic DBS disclosure. If you thrive in a fast-paced environment, excel in producing high-quality reports, and are eager to contribute to organisational success, we want to hear from you!....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Financial Controller
Location: Rainham, Essex
Salary: £42k - £50k + Excellent Benefits
The Client:
Our client is a well-established distribution company, specialising in pharmaceutical and medical devices ensuring the provision of essential healthcare products.
The Role:
As a Financial Controller,you will oversee financial operations, ensuring company growth and financial health.
Responsibilities:
* Develop and maintain audit trails and documentation.
* Prepare and present monthly management accounts and board reports to senior executives, stakeholders, and board members.
* Conduct regular balance sheet reviews with clear process mapping.
* Manage cash flow and identify working capital opportunities.
* Record, file, and report all financial transactions accurately.
* Implement best practice month-end closure processes.
* Support large-scale strategic initiatives.
* Strengthen relationships with key stakeholders.
* Support annual budget and forecast preparation.
* Structure, direct, and support the Management Accounting team.
* Ensure adherence to financial policies and procedures.
Requirements:
* Previously worked as a Financial Controller or in a similar role.
* Experience in implementing finance processes and controls.
* Strong understanding of corporate finance, accounting principles, laws, and practices.
* ACA / ACCA / CIMA qualified or working towards it.
* In-depth knowledge of IT systems along with financial and management systems.
* Skilled in Microsoft Office (Word / Excel / PowerPoint / Outlook) and experience of Sage 200 will be beneficial.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Financial Controller, Finance Controller, Finance Manager, Financial Accountant, Financial Analyst
....Read more...
Management Accountant
Location: Rainham, Essex
Salary: £42k - £50k + Excellent Benefits
The Client:
Our client is a well-established distribution company, specialising in pharmaceutical and medical devices ensuring the provision of essential healthcare products.
The Role:
As a Management Accountant,you will oversee financial operations, ensuring company growth and financial health.
Responsibilities:
* Develop and maintain audit trails and documentation.
* Prepare and present monthly management accounts and board reports to senior executives, stakeholders, and board members.
* Conduct regular balance sheet reviews with clear process mapping.
* Review and enhance Finance and IT system controls as needed.
* Establish and uphold strong financial and management accounting controls
* Manage cash flow and identify working capital opportunities.
* Record, file, and report all financial transactions accurately.
* Implement best practice month-end closure processes.
* Support large-scale strategic initiatives.
* Strengthen relationships with key stakeholders.
* Support annual budget and forecast preparation.
* Structure, direct, and support the Management Accounting team.
* Ensure adherence to financial policies and procedures.
Requirements:
* Previously worked as a Management Accountant or in a similar role.
* Experience in implementing finance processes and controls.
* Strong understanding of corporate finance, accounting principles, laws, and practices.
* ACA / ACCA / CIMA qualified or working towards it.
* In-depth knowledge of IT systems along with financial and management systems.
* Skilled in Microsoft Office (Word / Excel / PowerPoint / Outlook)
* Experience of Sage 200 (Beneficial)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Financial Controller, Finance Controller, Finance Manager, Financial Accountant, Financial Analyst
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Training and Process Lead * Insurance / Financial Services * City of London * Permanent * c. £50,000 p.a. plus bonus and benefits * Brand New Exciting Role * Training and Process Lead is required for a highly successful global company who specialise within the insurance and reinsurance industry. This is a fantastic opportunity to work for a growing, ambitious company who work hard to retain a positive family feel within the business.
As Training and Process Lead, you will be responsible for establishing a training function within business process from scratch with a view to start delivering training by 2025. This role covers training across not only the UK but also teams in the US and Asia.
This is a permanent position, working on a hybrid basis, 3 in the office and 2 days from home. In reward you will be paid a salary of c. £50,000 p.a. plus bonus and benefits. There will be occasional travel to the US and South Asia.
You will be responsible for developing and maintaining materials and delivering training to individuals and teams, monitoring performance against benchmarks and identify areas of development.
The successful Training and Process Lead must have:
Experienced in training and business process within insurance / financial services.
Proven leadership skills.
Outstanding analytical skills.
Ability to work with an influence across all organisational levels, countries and cultures.
Proven training competency and project management skills.
Excellent verbal and written communication skills.
Training and Process Lead duties include:
Build and maintain detailed training materials – business to systems process and controls – including face-to-face and remote/online learning.
Support and maintain the development of business process flows, identifying areas of improvement.
Deliver training sessions to individuals and groups.
Work closely with other managers to address internal and external improvements.
Support projects by developing and implementing training materials.
Support the development on analyst dashboards to measure performance.
If you have the above skills and experience and want to learn more about this position, then please apply via the job board for consideration.....Read more...
Product Coordinator
An exciting opportunity for a Product Coordinator with first class analyticalanalytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, BupaBupa, Life Insurance, Dental cover, EyecareEyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St AlbansAlbans, WatfordWatford, HemelHemel HempsteadHempstead, LutonLuton, StevenageStevenage, BerkhamstedBerkhamsted, WelwynWelwyn Garden City, LeightonLeighton Buzzard, AylesburyAylesbury, High WycombeWycombe, Slough, Maidenhead, WembleyWembley, Hertford
Hertfordcirca 32k 32k+ enhanced pension + healthcare healthcare+ life assurance + 25 days annual leave + excellent training + hybrid working
The Role
Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.lifecycle
Create and maintain application and cross reference databases for aftermarket products through research and compilation of data.
Transform these databases into robust, high quality UK application catalogues across all media.
Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions.
Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock.
Assist in warranty administration.
Create and control product bulletins.
Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested.
The Candidate
Our ideal candidate will have experience in an analytical analyticalrole dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.lifecycle
The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis.
Apply in Confidence
To apply for the Product Coordinator – Automotive Parts job please forward your CV to Kayleigh KayleighBradley, Senior Recruiter at Glen Callum CallumAssociates Ltd or call Kayleigh Kayleighon 07908 893621 for a further chat on the job.
JOB REF 4109KB – Product Coordinator – Automotive Aftermarket....Read more...
Resolve Recruitment are delighted to be recruiting in the healthcare sector.
We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team.
Location – Bedford
Salary - £35k to £42k
Main duties of the job
Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc.
Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand.
Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities.
Documenting business process using industry standard methodology e.g. process flow, user journey etc.
Using the RACI approach to manage stakeholder expectations.
Understand, create and document user stories
Conducting Gap Analysis.
Knowledge and understanding of Target Operating Models.
Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project.
Understand how existing systems support current business processes and redesign them accordingly.
Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge ‘wants and needs’ and negotiate on fundamental issues of design.
Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes.
Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results.
Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes.
Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation.
Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts.
Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises.
Provide reports and presentations to senior stakeholder project boards as required.
Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities.
Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding.
Planning and Organisation
For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes.
Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales.
Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices.
Person specification
Knowledge
Essential criteria
· Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way.
· Excellent presentation and facilitation skills.
· Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues.
· To meet deadlines in a challenging and resource lean environment.
· Able to capture, document and manage business requirements in an unambiguous way.
Qualifications
Essential criteria
Recognised Business Analysis qualification e.g. BCS or has equitable work based experience
Educated to Bachelor’s Degree Level
Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery
Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems.
Significant experience of business process design capability
Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
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@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Information Security Manager
Location: Central London
Salary: £50k - £70k + Benefits Package
Office Based
A leading foreign bank are seeking an Information Security Manager to lead their information security program and initiatives. Youll be responsible for developing and implementing security policies, managing security controls, and ensuring compliance with regulatory requirements.
The Role:
Working closely with third party providers you will be responsible for ensuring the day-to-day. IT security suppliers perform to expectations. You will take part in ongoing and upcoming improvement projects, working through the implications within hardware and software changes and upgrades, cyber security risk analysis and information security policies.
You will lead in the incident response to any information security breach, working closely with the rest of the IT Team, as well as risk and compliance functions.
Responsibilities
* Responsible for overseeing the Bank's information security program.
* Oversight and challenge of the Bank's IS safeguarding (the confidentiality, integrity, and availability of sensitive data and information).
* Policy Development: Create and enforce information security policies, standards, and procedures in alignment with industry best practices and regulatory requirements.
* Risk Management: Identify and assess potential security risks, conduct regular risk assessments, and develop mitigation strategies to protect the organisations assets.
* Security Governance: Establish and maintain a robust security governance framework, ensuring compliance with relevant laws, regulations, and internal policies.
* Security Awareness and Training: Develop and deliver security awareness programs for employees, fostering a security-conscious culture and ensuring staff are well-informed about security best practices.
* Incident Response and Management: Lead the development and implementation of an incident response plan, ensuring timely and effective responses to security incidents and breaches.
* Security Architecture: Collaborate with IT teams to design and implement a secure technology infrastructure, including network security, access controls, and encryption.
* Security Incident Reporting: Report security incidents to senior management, provide post-incident analysis, and recommend improvements to prevent future occurrences.
* Vendor Management: Assess and manage security risks associated with third-party vendors, ensuring they adhere to the organisations security standards.* Security Audits and Assessments: Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses in the security posture.
* Compliance Monitoring: Monitor and ensure compliance with applicable security standards, regulations, and certifications (e.g., ISO 27001, GDPR, HIPAA).
Required Skills:
* Application Security, Information Systems, Information Technology, Incident Management.
What we are looking for:
* A team player with experience of IS oversight in a second line role in a regulated financial institution.
* Proven experience in information security management, risk management, and security architecture.
* Bachelors or Masters degree in Information Security, Cybersecurity, or a related field.
* Professional certifications such as CISSP, CISM, or CRISC are highly desirable.
* Staff management experience and proven team development skills.
* Excellent communication and leadership skills, with the ability to collaborate effectively across departments.
* Experience with security tools and technologies.
* Practical experience of implementing, maintaining and managing information and cyber security frameworks
* Analytical mindset and problem-solving skills to address complex security challenges.
* Ability to manage time and priorities appropriately
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Information Security Manager, Information security Analyst, Information Security, Information security Consultant, GRC, banking, IT
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Job Description:
Our client, one the UK’s leading pensions investment consultancies, is looking for an Administration Consulting Analyst to join their team. The successful candidate will support the delivery and implementation of value-adding pensions administration projects to all of their existing and new clients.
Essential Skills/Experience:
Educated to degree level or has relevant equivalent experience.
APMI or working towards this.
Comprehensive experience working in pensions operations and administration in the UK.
Detailed and up to date knowledge of legislation relating to both DB and DC pension arrangements.
Experience of data cleanse and rectification exercises plus undertaking complex calculations.
Strong analytical skills (essential).
Intermediate or advanced Microsoft Excel skills.
Experience of managing projects to deadlines, high quality standards, scope and cost.
Strong interpersonal and communication skills demonstrated in the ability to engage with clients, colleagues and peers successfully across different functions and levels within the organisation nationally
Able to effectively present and communicate complex findings and make recommendations to scheme trustees and non-technical audiences
Core Responsibilities:
Works closely with pensions administration client teams nationally to analyse requirements, help to determine the scope of a project and assist with its successful delivery, in line with the client’s expectations.
Delivers assigned pensions administration related services and projects to a portfolio of TPA client projects.
Acts as a point of reference on non-standard project cases.
Supports new business activities to acquire new project and bespoke client admin work, as appropriate
Completes all tasks in accordance with project plan timescales.
Committed to continuous improvements in the delivery of work.
Monitors time spent to ensure profitability of assignments.
Adheres and contributes to the professional standards and quality systems of the firm e.g. peer review process, model quality and other best practice notes, advice and practice frameworks.
Adheres to the firm’s Information Security standards, policies and procedures.
Responsible for drafting and reviewing project reports and presenting results and recommendations to colleagues or directly to clients.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15254
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
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Tech Support Analyst – Build to rent operator Location: LondonSalary: £38,000 to £40,000 + benefits Do you want to be part of a business that is doubling in size over the next 2 years? Do you have 2 solid years experience within the IT field? If so, this role could be a perfect fit for you. About the company My client is predominantly based in London with 3 offices in and around London, and a further 2 opening in SE and Maidenhead Position Overview As a 1st/2nd line support, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately. Responsibilities
Be the first point of contact for all IT issues/requests.Diagnose and troubleshoot hardware and software issues, including desktops, laptops and peripheralsCollaborate with other team members to resolve complex technical problems and ensure timely issue resolution and contribute to the development of proactive solutions.Install, configure, and maintain software applications, operating systems, and network components while ensuring compatibility, security, and optimal performance.Perform routine system maintenance, including updates, patches, security configurations and backup checks. Educate users on basic technical procedures and best practices to enhance their overall IT experience.Document and track support incidents, resolutions, and workarounds in a detailed and organized manner.Escalate unresolved issues to other team members or appropriate external vendors as needed.Assist in the setup and maintenance of user accounts, permissions, and security settings across various systems and Get Living applications.Provide user training and guidance on utilizing IT tools effectively, promoting self-help resources, and encouraging best practices.Document technical procedures, solutions, user guides and knowledge base articles to enhance the team's efficiency and support capabilities.Participate in IT projects, such as system upgrades, migrations, and deployments, contributing technical expertise and support as required.
Candidate Requirements
Enthusiasm for technology!Essential experience of working in a ITIL environment.Experience in a technical support or helpdesk role supporting a Microsoft environment (ideally min. 2 years).Strong understanding of Microsoft operating systems and the Microsoft Office Suite.Understanding of cloud technologies specifically Microsoft Azure and all Microsoft associated management platforms.Experience with troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.Knowledge of network protocols, connectivity, and basic network troubleshooting.Experience with remote support tools and techniques.
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Job Description:
A leading Pensions and Investment firm is seeking an Actuarial Analyst to join their team on a permanent basis. This is a great opportunity for someone who enjoys actuarial work and would like to focus on more technical aspects.
You will be responsible for completing actuarial calculations and communicating results to team members and members of the client teams. Typical work might include actuarial valuation calculations, funding updates, transfer values, accounting disclosures, risk transfer calculations and GMP equalisation.
This role can be based in Glasgow, Edinburgh, or London.
Essential Skills/Experience:
Educated to at least a Scottish Higher Grade / A level or equivalent in Math
An understanding of the legislative framework and structure of defined benefit pension schemes
Proven defined benefit actuarial experience. This role would also be an option for actuarial students who might be looking to move away from a consultancy role and focus on more technical aspects.
Support for those sitting the IFoA examinations is available for those who wish to continue sitting these exams.
Good/advance knowledge of Microsoft Excel
An understanding of the legislative framework and structure of defined benefit pension schemes, commensurate with the level of experience in pensions actuarial work
Active team player who can communicate effectively
Keenness to enhance and refine processes where necessary
Accurate and organised
Ability to monitor, prioritise and deliver own workload
Strong written and verbal communication skills
The ability to support and train more junior members of the team
Core Responsibilities:
Perform all necessary data processing, including validation and manipulation at a scheme level. This will involve occasional coding work using in-house data manipulation system.
Calculating and checking individual member liabilities.
Review scheme information, i.e., benefit summary, benefit changes and discuss anomalies with client teams.
Use Firm’s bespoke valuation systems to perform actuarial valuations. Performing individual and scheme level checks on the output.
Work with the other members of the technical team and people in the wider business on ad-hoc projects to improve efficiency and develop processes.
Carrying out self-checks on all work.
Take responsibility for maintaining knowledge on relevant industry changes which impact on day-to-day work.
Take ownership and responsibility of workload and effectively communicate progress with colleagues.
Flexibility to travel to other offices on an occasional basis.
Adhering to the firm’s Information Security standards, policies, and procedures
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15534
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
