Greet and welcome clients as soon as they arrive in the office and deal with their enquiries.
Direct visitors to the appropriate person within the office.
Switchboard duties, i.e. answering telephones, taking messages and forwarding relevant calls and making appointments when required.
Updating office calendar and inputting important details relating to court hearings.
Photocopying/scanning as required.
Dealing with incoming and outgoing mail.
Preparing court files for relevant hearings.
Daily filing for all fee earners.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Any other duties which from time to time are required by the firm.
Training Outcome:Progression for the right candidate.Employer Description:We are a small niche criminal defence solicitors with an office based in Byker, Newcastle upon Tyne. We deal only with criminal defence and primarily funded by legal aidWorking Hours :9 am-5 pm Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Logical,Patience....Read more...
You will be responsible for the reception services provided to our clients on a day-to-day basis
Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer-focused manner
You will also be dealing with incoming and outgoing post/deliveries for the business as well as clients
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Once qualified, this could lead to a full-time position within the organisation.Employer Description:Mistral House is a brand new, modern and well designed serviced business centre which can accommodate anything from two people to two hundred. The centre is two floors and is split across four wings with the core of the building offering an impressive reception area which is accompanied by two lounge areas for clients and visitors.Working Hours :Monday to Friday between 8am-6pm, shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Ensure good housekeeping and cleanliness of reception area
Answer and respond to all incoming calls, switchboard, and messages
General administration duties
Respond to parent/carer queries confidently, escalating to the wider team where required
Check professional visitors ID, issue visitors badge on arrival
Check the building is secure at the end of each day
Use the booking system for IT equipment with confidence
High levels of confidentiality where required
A professional and respectful tone with internal and external stakeholders
Training:All the apprenticeship training will take place at work.Training Outcome:
Further training & development opportunities.
Employer Description:Learning is always at the heart of what we do, your future is our business. We are an independent training provider based in Suffolk. We offer training across government-funded provisions, including study programmes (including Special Educational Needs and Disabilities (SEND) and apprenticeships, as well as providing an extensive range of commercial training courses.Working Hours :Monday - Friday 8.30am - 4.30pm with 30 mins lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General ad-hoc admin duties – Composing letters, answering the main switchboard line, printing, scanning, CRM maintenance.
Pricing analysis - You will get to grips with our software through comprehensive training and will process incoming price requests from sales agents on our pricing tool. This will involve inputting data such as supply numbers and contract end dates, to pull together a price comparison of our partnered energy suppliers.
You will request formal bespoke quotations from energy suppliers through email, via the templates provided to you. Gaining increasing knowledge on the energy market rises and falls through analysis of pricing data, and be able to use your initiative to eliminate ineligible suppliers from quoting specific customers due to credit check criteria, business SIC codes, etc.
Contract generation - You will be trained on each individual supplier portal, to successfully generate contracts to send out to clients via DocuSign. You will input relevant data to correctly generate the requested contract rates and length for customers, meticulously crosschecking against sales agents’ requests to ensure accuracy.
Contract Maintenance - You will monitor contract records on our internal system that are coming to an end, and either generate renewal price requests for sales agents, or direct the records into the correct statuses.
Training:
12 week block of one day per week college attendance at Warrington and Vale Royal College (Warrington Campus). Online work will be set all year round during the apprenticeship via Onefile.
Training Outcome:
The apprenticeship will lead to a full-time permanent position within the company.
Employer Description:Founded in 2021, Purely Energy are an Energy Consultancy and Brokerage. With energy brokers promising the world, we started out to be different. We are a small private company, run by experienced energy professionals, with low overheads, who consistently offer the best deals anywhere in the marketplace.Working Hours :Monday – Friday (weekdays) 08:30 – 17:00 including a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Confident communicator,Punctual,Reliable and trustworthy,Calm, friendly manner....Read more...
To work as part of a team in assisting the Office Administrator Supervisor in providing administration services to the partners, members of staff and when appropriate, clients. To communicate clearly with partners, members of staff and clients whilst carrying out duties and responsibilities.
Responsible for Royal Mail functions across the business
To assist in the accurate administration of the deeds and wills
Register speedily on instructions from fee earners and maintain to the standard of the practice
To photocopy correspondence, forms, documentation etc, as when instructed to do so by the Office Administrator, Supervisor / Fee Earners / Secretaries whilst maintaining a high standard of accuracy
To assist in the retrieval and storage of the Section's folders from the archive store in an orderly manner
Reception Duties including the use of the practice's switchboard, client care responsibilities, and cover from 08.00 when required.
The above list is not intended to be exhaustive, and a large degree of flexibility is expected
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role, to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic, close-knit team, then please apply now! This apprenticeship and opportunity with us will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with Owley & Coward.Employer Description:Based in Rotherham we are proud of our South Yorkshire heritage which makes us friendly and approachable.
As a medium sized business we are large enough to matter and small enough to care. We have Lawyers who are leaders in their field.
Though rooted in Yorkshire we help individuals and business all over the UK.
Our Lexcel and ISO accreditations show our commitment to client service, training and quality.Working Hours :Monday to Friday—9am -5pm with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of DPA 2018,Friendly and Approachable,Be reliable and punctual....Read more...
