SAP Sales & Business Support Analyst - Korean Speaking
Polar Recruitment are currently recruiting on behalf of a highly prestigious global Technology brand for a Sales & Business Support Analyst with a good understanding of SAP ERP, and fluent Korean (written and verbal) language skills.
Reporting to the Business Development Group Manager and liaising with various stakeholders within Sales, Procurement, Finance and Technology teams, the SAP Sales & Business Support Analyst - Korean Speaking will be responsible for supporting internal business, projects, and sales activities, including customer and supplier/vendor contract management and communication, invoicing/payments, business revenue & profit forecasting etc.
SAP Sales & Business Support Analyst - Korean Speaking, responsibilities
Process ERP system transactions from a sales/projects perspective including preparing quotations and contracts, creating, and issuing invoices etc. to project completion
Liaise with the procurement team to ensure timely project completion and deliveries of services.
Yearly and monthly business performance forecasting and reporting via Excel.
Month-end closing including invoicing to customers and payment to suppliers.
Liaise with the finance department and asset manager for IT assets management in the internal databases for both finance and operations.
SAP Sales & Business Support Analyst - Korean Speaking, Skills & Experience
Fluent Korean and English language skills (written and verbal)
Previous experience within a Sales / Business Support or similar role (involved with contracts / billings / projects / negotiating etc.)
SAP ERP system training/experience
Strong MS Office skills, particularly Excel
The SAP Sales & Business Support Analyst - Korean Speaking will be rewarded with an attractive salary, excellent career advancement opportunities with a globally renowned leader in the Technology space, and a comprehensive benefits package including
25 Days Holiday
Annual Bonus (up to 15%)
Excellent Pension (up to 8.5% employer contribution)
Permanent Health Insurance
Life Assurance
£35 per month Flexible Benefits Allowance....Read more...
IT Support Analyst - Aylesbury
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business, in the final stages of a separation from its parent organisation, insourcing Information Technology services.
This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
Provide technical IT support – covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc
Support projects as required
Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly
Receive and manage calls from internal staff via telephone, email and web portal when required
Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
Previous experience working in as an IT support analyst / engineer or Service Desk Analyst / Engineer
Experience supporting Microsoft Windows Server based Infrastructure
Experience with Windows 10, Office 365 and Active Directory
Citrix experience would be beneficial (basic level – shutting down sessions, assigning users etc), although not a requirement.
Basic networking knowledge (DHCP, DNS, TCP/IP)
Printer management and support
Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
Possess a positive can-do attitude and be able to communicate with users of all different technical levels
Experience with Mobile Device Management (MDM) tools, Azure AD and SharePoint are desirable but not essential
ITIL knowledge.
Salary up to £35,000
The role offers excellent benefits, including free travel, 25 days leave (+bank holidays), and a top pension....Read more...
We are currently looking for a CSV Analyst to join a leading European specialist pharmaceutical company based in Wales. As the CSV Analyst you will be responsible for ensuring that IT Quality Management System, Validation documentation and all related processes, procedures and systems meet the requirements of all applicable regulations.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the CSV Analyst will be varied however the key duties and responsibilities are as follows:
Assist the CSV/Lead Process Analyst in continued improvement and delivery of the Global IT validation strategy and approach taking into account the relevant GxP requirements (e.g. EU Annex 11, FDA 21 CFR Part 11, Part 820, etc.) and also other relevant regulatory requirements
Support the continuous improvement of appropriate procedures to be used in validating computerised systems.
Support project teams in the assessment of proposed new computerized systems or software for GxP impact and where GxP impact is identified provide guidance on the risk based validation approach for the system, working with key stakeholders to achieve business goals.
Acts as a quality contact and primary Subject Matter Expert (SME) for Computer System Validation (CSV) and Risk Management
ROLE REQUIREMENTS:
To be successful in your application to this exciting opportunity as the CSV Analyst we are looking to identify the following on your profile and past history:
1. Wide experience of the various regulatory requirements relating to Eudralex Annexe 11, FDA CFR21 Part 11, etc..
2. Substantial experience in a validation and qualification of complex computer systems
3. Familiarity with multiple system types such as ERP and BI, LIMS, HRIS etc
Key Words: CSV, Computer System Validation, GxP, IT Quality Management System, ERP, LIMS
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.....Read more...
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
The Opportunity Hub UK is seeking a bright and motivated Data Analyst to join a growing team within a leading company. This exciting role offers the chance to leverage your data skills and contribute to meaningful projects across various departments. About the Role: As a Data Analyst, you'll play a pivotal role in supporting data-driven decision-making across the organization. You'll collaborate with teams, analyse datasets, and translate insights into actionable recommendations, contributing to the company's success. Here's what you'll be doing:Collaborate with external data providers to ensure data accuracy and integrity.Partner with various departments to understand their data needs and develop effective solutions.Monitor and respond to internal data requests, providing timely and accurate information.Maintain data quality and consistency within internal systems.Support product teams with data analysis, informing project development and implementation.Here are the skills you'll need:Strong foundation in SQL, Excel, and Google Sheets.Minimum two years of commercial experience in an analyst role.Critical thinking and problem-solving abilities.Excellent communication and collaboration skills.Eagerness to learn and demonstrate initiative.Ability to thrive in a fast-paced and dynamic environment.Benefits of this Job:Develop your skills: We invest in your learning through training, conferences, and online courses.Collaborative environment: Be part of a passionate and supportive team.Competitive compensation: Salary range of £25 - £30K per annum, dependent on experience.Employee share option plan: Participate in the company's growth.Generous benefits package: 25 days holiday, pension scheme, private medical insurance, and more.Engaging work culture: Weekly demos, team meetings, company outings, and perks like fitness classes and office social events.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. The data analyst field offers a rewarding and dynamic career path with diverse opportunities. As a Data Analyst, you'll be at the forefront of data-driven decision-making, using your skills to solve complex problems and impact the organization's success.....Read more...
Product Data Analyst
An exciting opportunity for a Product Data Analyst / Product Coordinator with strong analytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market.
We are seeking a candidate with a background in automotive parts or a keen interest in the automotive sector.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford
circa 32k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working
The Candidate
Our ideal candidate will have experience in an analytical role dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.
The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis.
The Role
Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.
Create and maintain application and cross reference databases for aftermarket products through research and compilation of data.
Transform these databases into robust, high quality UK application catalogues across all media.
Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions.
Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock.
Assist in warranty administration.
Create and control product bulletins.
Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested.
Apply in Confidence
To apply for the Product Data Analyst – Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for a further chat on the job.
JOB REF 4109KBB – Product Data Analyst – Automotive Aftermarket....Read more...
Lead Pricing Analyst
Salary: Circa £60,000 per annum, plus annual bonus
Location: London (Hybrid Working)
Contract Type: Permanent, Full Time
Our client, an esteemed Insurance Company, has been consistently recognised as a UK Top Employer for the past three years. They are seeking a highly skilled Lead Pricing Analyst to join their team in London on a hybrid basis.
The Lead Pricing Analyst will plan and deliver pricing related projects to deadline and quality standards. They will directly influence the future growth and profitability of the business. The role will involve the management of detailed analysis of data using sophisticated actuarial and statistical techniques in order to recommend pricing actions which increase volume and profit. In addition, the Lead Pricing Analyst will build pricing capability and core skills within the business, as well as influence the strategic direction of the risk pricing team.
Main Responsibilities for the Lead Pricing Analyst:
Management, development and coaching of Pricing Analysts and Senior Pricing Analysts.
Develop, validate, review and approve predictive and machine learning models.
Development and delivery of up to date and accurate datasets for modelling, pricing and monitoring.
Development and maintenance of pricing models and support for their deployment.
Carry out pricing analyses and prepare recommendations for senior stakeholders.
Carry out deployment/send instructions for rate releases and review of rates into rate engine/live environment.
Develop a balanced view of current and future pricing performance by combining MI, modelling results and company targets.
Maintenance of records to coordinate pricing decisions and implementation across teams, decision making bodies and implementation pathways.
Execution, development and project management across all stages of the price control cycle as required.
Manage the use of our price positioning and competitor analysis in order to decide/recommend, as appropriate, changes to optimise Ageas’ competitive positioning and contribution per policy.
Inform and influence senior management and heads of department.
Deputise for the Senior Pricing Manager or Manager where required, including meetings with senior management.
The successful Lead Pricing Analyst will have the following:
Educated to degree level or equivalent in a numerical discipline.
Experience in insurance pricing or related analytical background
Highly skilled in the use of programming language (e.g. SAS) to manipulate data.
Experience in SOME of the following predictive modelling techniques e.g. Logistic Regression, Log-Gamma GLMs, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Support Vector Machines and Neural Nets
Experienced in the use of a programming language (e.g. R, Matlab, Python)
Experience of Emblem and Radar
Experience of using analytics to solve complex business problems.
Effective coaching of junior staff and development of pricing skills.
Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors.
Ability to convey advanced statistical concepts to a non statistical audience.
Self motivated, with the drive, energy and ability to work on own initiative.
Very strong planning, prioritisation and organisational skills.
In return for your hard work and commitment, our client offers fantastic benefits, including:
Flexible Working – our client gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc.
Minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days.
Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.
Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.
Partner Life Assurance and Critical Illness cover
Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover
Deals on various gadgets including Wearables, Tablets and Laptops.
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Job Title: ServiceNow Business Analyst (Contract)Location: London, UKContract Term: 6 MonthsAbout Linking Humans:As the #1 Global Partner for ServiceNow Recruitment, Linking Humans specialises in pairing top-tier ServiceNow professionals with leading ServiceNow partners and users. Our commitment to excellence ensures unmatched client and candidate satisfaction rates. Join us to propel your career forward with prestigious projects and exclusive opportunities.The Opportunity:We are seeking a dynamic ServiceNow Business Analyst for a six-month contract role based in London. This position offers the chance to work with one of our esteemed clients, a leader in their industry, on transformative projects that leverage the power of ServiceNow solutions.Role Responsibilities:
Collaborate with stakeholders to understand business processes and requirements, ensuring that ServiceNow solutions align effectively.Translate business needs into technical specifications and contribute to the development of custom ServiceNow solutions.Manage and execute the full lifecycle of ServiceNow implementations, including requirement gathering, system configuration, testing, and deployment.Facilitate training sessions and workshops for users on new ServiceNow features and functionalities.Provide ongoing support and maintenance of ServiceNow applications.Analyse and report on system performance, providing actionable insights and recommendations for improvements.
Ideal Candidate Profile:
Proven experience as a Business Analyst within ServiceNow environments.Strong understanding of ServiceNow modules and capabilities.Excellent analytical skills and the ability to work well in a team-oriented, collaborative environment.CSA Certification in ServiceNow is highly desirable.Exceptional communication and stakeholder management skills.
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Practicus are looking for a Business Analyst to work for our Consultancy Division, to deliver a cutting-edge piece of work for the NHS. PURPOSE & OPPORTUNITY - We are seeking an experienced and dynamic Interim Business Process Analyst to support the delivery of an AI and Robotic Process Automation software solution for NHS outpatient services. Some of these services include outpatient bookings, Imaging, Radiology, and Diagnostics. This role offers a unique opportunity to serve as a Business Analyst, mapping the processes for these services so that the software vendor can design and deliver an effective implementation. Once the software has been implemented, you will be required to facilitate user acceptance testing, training, and digital adoption. The work you deliver will have a significant impact on improving patient care. THE DIFFERENCE is that you will be an instrumental part of delivering a cutting-edge AI RPA solution into the NHS, which will automate repetitive tasks across their teams, freeing them up to do more meaningful work and focus on patient care. This solution will make patient processes more robust, effective, and accurate, significantly improving services and outcomes for patients, and will increase productivity across their teams in the coordination of care. THE ROLE IS BOTH INTERESTING AND CHALLENGING - because you will be involved at the early stages—from reviewing their internal cases to determine which services will receive the RPA solutions, to meeting with senior clinical leads to understand and map their processes, to managing change at the end of the program by facilitating UAT, Training, and Adoption of the solution. TO DELIVER THIS - we require an experienced Business Analyst who has mapped processes within the NHS for software delivery. Any RPA experience or knowledge would be an advantage. We are looking for someone with a confident and engaging communication style, comfortable working at all levels. WHY WORK WITH PRACTICUS? We’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help our consultancy division deliver this cutting-edge piece of work, and impact the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you. EXPERIENCE: • Proven experience as a Business Analyst with process mapping skills. • Experience gained within the NHS, ideally with outpatient services, Radiology, Diagnostics, and outpatient bookings teams. • Excellent communicator with the ability to engage at all levels. • Strong experience in the use of Excel and MS VISIO • Ability to analyse data. • Experience with RPA - Robotics Process Automation would be desirable; we would also consider other software solutions introduced into the NHS such as EPR, e-referral, or outpatient bookings software. RATE: £400 per day, Outside IR35, reach out of you are on more for our future projects coming up. LENGTH: 3 - 6 months LOCATION: We have projects in the East of England and Buckinghamshire / 3 days On-site, 2 days remote. START: April 2024 PLEASE SEND YOUR CV ASAP TO ANDREW PANOS VIA THE APPLY NOW BUTTON, THANKS.
Practicus Ltd is acting as an Employment Business in relation to this vacancy.
To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com
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Job Vacancy: ServiceNow Business Analyst (6-Month Contract, Outside IR35)Location: United Kingdom (Remote)Contract Term: 6 months, Outside IR35Start Date: ASAPLocation: 2 day a week in LondonWe are seeking a highly skilled ServiceNow Business Analyst for a pivotal 6-month contract role, situated outside of IR35. This position is ideal for a strategic thinker with a robust understanding of the ServiceNow platform and a proven track record in delivering impactful business solutions. You must posses ServiceNow experience. This is a must.Role Overview:As a ServiceNow Business Analyst, you will be instrumental in bridging the gap between IT and the business using the ServiceNow platform to support and drive forward operational improvements and transformations. This role requires an individual who can not only analyse business processes but also implement and refine them to enhance business functionality and user experience.Responsibilities:
Collaborate with stakeholders to understand business needs and translate them into technical requirements for the ServiceNow platform.Conduct workshops and training sessions to gather insights and requirements.Develop detailed business analysis, outlining problems, opportunities, and solutions.Manage and deliver components of business engagement initiatives such as business case, pricing, or complex deployment plans.Document workflows and results of business analysis and obtain sign-off from clients on specifications.Drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation, and deployment.
Requirements:
Proven experience as a Business Analyst, specifically within ServiceNow environments.Strong understanding of ITIL frameworks and experience in IT Service Management.Excellent analytical skills and the ability to interpret business needs and translate them into application and operational requirements.Exceptional communication skills with the ability to communicate detailed and complex information effectively to both technical and non-technical audiences.Independent problem-solving skills and the ability to work with minimal supervision.Experience in stakeholder management and the ability to manage expectations effectively.
Benefits:
Competitive daily rate, commensurate with experience and skills.Opportunity to work within a dynamic and supportive team environment.Exposure to diverse and challenging projects across various industries.
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Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation.Essential
Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar)
Some experience of systems integration.
Excellent communication skills and strong work ethic
Desirable
Experience of any of the following – SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing
In depth interfacing experience (APIs, Web Services, SSIS, etc)
Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar)
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation.Essential
Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications.
Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement.
Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar)
Some experience of systems integration.
Excellent communication skills and strong work ethic
Desirable
Experience of any of the following – SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing
In depth interfacing experience (APIs, Web Services, SSIS, etc)
Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar)
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Technical Business Analyst – Data – Walsall
Technical Business Analyst required for a leading client based in Walsall. My client is currently seeking a Technical Business Analyst with a passion for Solution Design. In this role, you will collaborate closely with stakeholders across various departments to understand business requirements, translate them into technical specifications, and design innovative solutions that meet our clients' needs. Your expertise in both business analysis and technical acumen will be essential in driving the success of our projects and initiatives.
Key skills:
• Strong Business Analysis experience • Extensive Data experience• Experience using systems such as Supply Management System, EPOS Systems and Warehouse Management Systems. • Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels.• Solid understanding of system architecture, databases, APIs, and integration techniques.• Familiarity with tools and technologies commonly used in Solution Design, such as UML, BPMN, ER diagrams, and wireframing tools.• Work closely with business stakeholders to gather and analyse requirements, understand business processes, and identify opportunities for improvement.• Translate business requirements into detailed technical specifications, ensuring alignment with project objectives and constraints.• Collaborate with cross-functional teams including developers, architects, and project managers to design comprehensive solutions that address business challenges and deliver tangible value.• Conduct feasibility studies, impact assessments, and risk analysis to evaluate potential solutions and inform decision-making.• Develop prototypes, wireframes, and mock-ups to visualize solution concepts and facilitate stakeholder review and feedback• Define and document system workflows, data flows, and user stories to guide development and implementation efforts.• Provide ongoing support and guidance to development teams throughout the project lifecycle, clarifying requirements, resolving issues, and ensuring successful delivery.• Stay informed about emerging technologies, industry trends, and best practices in Solution Design, and actively contribute to continuous improvement initiatives within the organization.
Salary:My client are offering a salary of £40,000 depending on experience. They are also offering a range of excellent benefits including work-from-home opportunities.
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate review.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson’s Privacy Statement, should you wish to view prior to applying for this vacancy.....Read more...
Development & Integration Analyst | Telecommunications | Gibraltar office based
Development & Integration Analyst required for an exciting telecommunications company based in Gibraltar.
What's on offer to you?
Genuine career progression
Great benefits
Lots of exciting new tech projects
What You Will Be Doing
Be a software engineer, in relation to a specific remit of technology, infrastructure, software or services.
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within technical remit.
Be responsible for the quality and performance of all functions within technical remit.
Coordinate and assure security aspects of all functions within technical remit.
Be responsible for drafting, collating, and maintaining a repository of documentation in relation to specific remit.
Carry out functions, competently and diligently, as detailed above.
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to specific remit.
Execute multi-year roadmaps that align to the technical strategy and business objectives.
Develop within the specific area of technology, infrastructure, software or services, as determined by the Company.
Form part of on-call roster, if operationally mandated.
What You Will Need to Succeed in This Role
Execution of the end-to-end software development lifecycle, including design, development, testing, deployment, and maintenance of software systems.
Implementation of software development and integration best practices, processes, and methodologies, to ensure consistency and compliance based on ISO27001 standards across all projects.
Drafting and maintaining technical documentation, including system design specifications, user manuals, and testing plans.
Conducting peer reviews and providing technical guidance.
Developing software systems, applications, scripts and tools, using relevant programming languages and technologies.
Ensuring that systems are secure, scalable and performant, and that they comply with relevant regulations and standards.
Support the Operational Business Intelligence sections in the department by providing the relevant technical assistance.
Support existing software platforms running on a multitude of different programming languages and stacks (Python, Bash, Django, Celery, Flask, HTML, Java Script, Oracle, PostgreSQL and MySQL)
Keywords: Development & Integration Analyst |Gibraltar | Telecommunications....Read more...
Job Title: Performance Analyst Hours: Full time – Monday to Friday Type: Permanent Location: Southwark, SE1 – hybrid working Salary : £43,000 Purpose –Our clients Corporate strategy sets out objectives for the next five years and the Performance Analyst role is pivotal to help the organisation to achieve aspirations and outcomes. They are a data-driven organisation that uses data (both internal and external) to develop strategies, make decisions and take action. To do this, they need to build a good understanding of the data they hold and need, as well as the right processes, supporting IT, skills and culture required to inform critical business decisions and improve services to customers.Job Role – The Performance Analyst will work with the Strategic Data Lead to;
Develop self-service reporting tools for users of all levels and providing bespoke analysis to help stakeholders make data driven decisions.
Identify and assess problems with the quality of data that is used for and presented in data reporting and take action to address issues identified.
Contribute to the completion and submission of benchmarking and statutory reporting requirements, including returns required by government departments and regulators.
Candidate Requirements –
Demonstrable excellent skills in Excel and SQL and SQL database administration (essential).
Experience in producing data reporting and analysis with tools such as Power BI for data visualisation (essential)
Experience of using Dynamics 365 (CRM configuration and administration), Azure SQL and DataFactory. (essential)
Excellent communication skills, both written and verbal, with the natural ability to network and build effective relationships with key colleagues across the organisation.
Experience or knowledge of statistical analysis.
Ability to analyse data sets for trends and correlations, and to present this as evidence to support decision-making.
Strategic thinking and strong analytical skills: both quantitative and qualitative
Strong reporting skills and understanding of report aesthetics
Demonstrable experience of working within a change and transformation environment
Significant proven experience and ability to analyse and interpret service activity data, seek and manage feedback from services users in a way that supports service improvement.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
A newly created role offering Company pension, Flexible working, Free parking, Holiday Allowance 24 days, plus bank holidays 6 x DIS and the opportunity to further develop your career in a global growing business
This global manufacturer of bespoke machinery are seeking a talented and proven Financial Planning and Analysis (FP&A) Analyst to fill a brand-new role within their Dynamic Finance team paying up to £50,000 based at their offices in Leeds Reporting to the CFO you will be responsible for supporting financial planning, forecasting, budgeting, and performance analysis activities across this growing organisation.
Key Responsibilities of the FP&A Analyst Include:
Working across all areas of the business to develop and maintain financial models for budgeting, forecasting, and long-range planning.
Preparing and analysing monthly, quarterly, and annual financial reports, I tracking variances and trends.
Conducting financial analysis to support strategic initiatives, investment decisions, and business planning processes.
Support the annual budgeting process by coordinating with business units to gather input, analyse data, helping to develop budget models.
Continuously evaluate and enhance financial planning and analysis processes to improve efficiency and effectiveness.
Experience/Qualifications/Skills Required:
Bachelor's degree in Finance, Accounting, Economics, or related field required
Minimum of 5 years of experience in financial planning and analysis, corporate finance, or related roles, preferably in a manufacturing environment.
Advanced proficiency in financial modelling, data analysis, and Excel
Strategic mindset and business acumen, with a focus on driving value and achieving financial objectives.
Detail-oriented with a commitment to accuracy and quality in all deliverables.
Ability to thrive in a fast-paced, dynamic work environment and adapt to changing priorities and deadlines
What’s in it for you:
Basic salary of up to £50,000 DOE
Pension 3% Employer and Employee pay 5%
DIS X 6
Holidays 32 this incudes statutory holidays
Flexible working
Free Parking
Extensive training and personal development opportunities
Job security and personal development within a market-leading global manufacturing organisation.
If interested, please apply now....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have
Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects.
Project management tools, life cycle, delivery, methodology, and systems.
Project documentation, standards and processes experience.
Delivery driven, and the capacity to build relartionships and engage with senior stakeholders.
Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar.
You will be able to work under pressure in an environment with a constant changes and operational demands.
MS Project & Excel.
Nice to Have
Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc.
Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation.
Experience of working on or within ERP transformations.
As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Finance Analyst Hayes, Greater London | £37,500 - £40,000 per annum | Full-Time, Permanent The Financial Analyst is responsible for managing financial transactions, preparing financial statements, and ensuring adherence to accounting principles and regulatory requirements. This role plays a vital part in maintaining financial accuracy and integrity and is crucial in ensuring accurate financial reporting, compliance with regulations, and the overall financial health of our organization.Role Responsibilities Financial Reporting
Prepare, analyse, and interpret financial statements, including balance sheets, income statements, and cash flow statements.
Ensure financial reports comply with International Financial Reporting Standards (IFRS) and relevant regulatory requirements.
Month-End and Year-End Close
Perform month-end and year-end closing procedures, including adjusting journal entries and accruals.
Prepare financial reports for management and stakeholders.
Budgeting and Forecasting
Assist in the development of annual budgets and financial forecasts.
Monitor budget performance and provide analysis and recommendations for cost control.
Monitor and manage cash flow, including cash forecasting and liquidity management.
Financial Analysis
Assist financial analysis, variance analysis, and profitability assessments to support decision-making.
Provide insights and recommendations for improving financial performance.
Financial Software and Systems
Utilize financial software and systems to streamline processes and enhance efficiency.
Identify and implement improvements to financial systems as needed.
Tax Compliance
Prepare and file tax returns, ensuring compliance with local, state, and federal tax regulations.
Stay updated on tax laws and regulations to minimize tax liabilities.
Audit and Compliance
Collaborate with auditors during financial audits and ensure a smooth audit process.
Person Specification
Bachelor’s degree in Finance & Accounting or related subject; and/or part-qualified ACCA/CIMA.
Advanced MS Excel skillset – (VLOOKUP’s, Pivot tables)
Strong understanding of accounting principles, financial reporting, and internal controls.
Wish to Apply? Please send a copy of your CV to Anna Curtis at Insignis Talent – ....Read more...
JOB DESCRIPTION
DAP is looking to hire IT Service Desk Analyst based at Dallas, TX, and supporting Dallas plant & Garland Distribution Center. The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the management and analysis of currently deployed technology and provide recommendations for future improvements and optimizations.
Responsibilities
End User Activity
Evaluate incoming tickets to identify patterns, analyze current toolset and gather end-user requirements to provide recommendations for optimization. Manage incoming support tickets from end users, including documenting details, providing troubleshooting steps and resolution. Install, maintain and support end user software.
End Point Activity
Manage the end point lifecycle process and make recommendations for optimization. Lead efforts, and provide guidance on, defining the future end point strategy. Manage the configuration of new end points (laptop, desktop, RF). Manage End Point vendor relationships.
General IT Duties
Maintain a working relationship with people of varying personalities. Participate in monthly maintenance downtime as needed. Participate in on-call support rotation. Assist with other facets of IT Infrastructure operations as needed.
Requirements
Associate degree or specialty technical training required. 1 to 2 years of experience with imaging, maintaining, and troubleshooting desktops, laptops, and mobile devices. 1 to 2 years of technical knowledge of Microsoft Windows and MAC OS operating systems. 1 to 2 years of experience with troubleshooting the Microsoft Office suite of applications. Knowledge of TCP/IP principals, including DNS and DHCP Ability to manage and deliver multiple priorities in a constrained timeline. Problem solver will need to analyze cause and effect relationships as they relate to IT Operations. Ability to successfully manage relationships with people that have varying personalities. Ability to identify business and IT technical requirements. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions. Excellent oral and written communication
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
AV VC Desktop Support Engineer – My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE....Read more...
JOB DESCRIPTION
DAP is looking to hire a Pricing Analyst for our Baltimore Corporate Office.
Responsibilities
The Pricing Analyst will ensure that customers within their scope are programmed correctly and invoiced accurately and in a timely manner. This also includes coordinating programs and processes cross-departmentally, evaluating program performance and supporting our Sales team to drive continuous growth.
Pricing & Promotional Support
Program and monitor pricing consistent with Channel, Region, Territory and National Account alignment. Coordinate programs cross-departmentally aligning with key business objectives. Coordinate discount and rebate account accruals in SAP with account payment activity. Work closely with Customer Service to ensure account orders are priced correctly and invoiced on a timely basis. Provide data and back-up documentation for auditor pricing verification. Explore, test and audit software efficiencies in running promotions and programs. Review and assist in customer master set-up in SAP.
Data Analytics
Create reports and visuals that evaluate programs, pricing, and impacts therein. Analyze impact of account pricing, promotions and other programs and communicate to key stakeholders. Work closely with the Channel team and provide guidance on promotional strategies, determining most effective input in SAP.
Requirements
Demonstrated Microsoft Office skills (Excel, PowerPoint & Word) Must demonstrate attention to detail with high accuracy rate (data entry, spreadsheets, etc.) Strong interpersonal skills, organization, perception & diplomacy. Ability to meet deadlines and follow-up on key components with DAP sales team and accounts. Strong analytical skills to assist sales management team. Experience with SAP, BOBJ and Analysis for Office a plus. Strong written and oral communication skills, working with various departments and accounts. Some weekend work may be required. Bachelor's degree or demonstrated experience in similar field required. Minimal travel required.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
