An exciting opportunity has arisen for a Receptionist / Office Administrator to join a well-established accountancy firm. This full-time, permanent role offers excellent benefits and a starting salary of £24,000 for 36.25 hours work week.
As a Receptionist / Office Administrator , you will be responsible for managing the reception area, ensuring it remains presentable and organised.
You will be responsible for:
? Answering and directing calls professionally and efficiently.
? Greeting visitors and ensuring compliance with security and safety procedures.
? Providing administrative support, including document management and data entry.
? Coordinating meeting room bookings and client hospitality arrangements.
? Assisting with secretarial tasks such as audio and copy typing, scanning, and photocopying.
What we are looking for:
? Previously worked as a Receptionist & Office Administrator, Office Administrator / Receptionist, Front Desk Administrator, Office Coordinator, Administrative Receptionist, Corporate Receptionist, Secretary / Administrator, Client Services Administrator, Business Support Administrator, Administrative Assistant, Office Support Assistant, Front of House Administrator
? Experience in a receptionist, secretarial, or client-facing administrative role.
? Skilled in MS Word, Excel, and Outlook.
? Strong typing accuracy.
? Excellent communication skills, both written and verbal.
What's on offer:
? Competitive salary
? 20 days plus bank holidays
? Pension scheme
? Private medical insurance
? Death in service benefit
? Access to health schemes
? Cycle to work scheme
? Employee assistance programme
? Enhanced maternity & paternity leave (after 1 year of service)
Apply now for this exceptional Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addit....Read more...
An exciting opportunity has arisen for a Receptionist / Office Administrator to join a well-established accountancy firm. This full-time, permanent role offers excellent benefits and a starting salary of £24,000 for 36.25 hours work week.
As a Receptionist / Office Administrator , you will be responsible for managing the reception area, ensuring it remains presentable and organised.
You will be responsible for:
* Answering and directing calls professionally and efficiently.
* Greeting visitors and ensuring compliance with security and safety procedures.
* Providing administrative support, including document management and data entry.
* Coordinating meeting room bookings and client hospitality arrangements.
* Assisting with secretarial tasks such as audio and copy typing, scanning, and photocopying.
What we are looking for:
* Previously worked as a Receptionist & Office Administrator, Office Administrator / Receptionist, Front Desk Administrator, Office Coordinator, Administrative Receptionist, Corporate Receptionist, Secretary / Administrator, Client Services Administrator, Business Support Administrator, Administrative Assistant, Office Support Assistant, Front of House Administrator
* Experience in a receptionist, secretarial, or client-facing administrative role.
* Skilled in MS Word, Excel, and Outlook.
* Strong typing accuracy.
* Excellent communication skills, both written and verbal.
What's on offer:
* Competitive salary
* 20 days plus bank holidays
* Pension scheme
* Private medical insurance
* Death in service benefit
* Access to health schemes
* Cycle to work scheme
* Employee assistance programme
* Enhanced maternity & paternity leave (after 1 year of service)
Apply now for this exceptional Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Receptionist / PA £25,000 to £27,000 d.o.e North London (N4)
Full time Receptionist with great customer service skills needed for a leading importer & distributor in North London N4
THE ROLE
As Receptionist you will be the initial point of contact for meeting and greeting visitors, including providing information and hospitality to clients. Duties include:
PA duties to the Managing Director
Managing phone calls and emails
Filing and checking stock / Handling returns
Assisting with meetings and organising lunches
Ordering stationery and supplies
Organising post and couriers
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
THE COMPANY
Our London based client is one of Europe’s leading importers and distributors of quality products from around the world. Join a friendly and dynamic office atmosphere and become part of the collaborative team.
THE PERSON
As Receptionist / PA you will ideally have some experience in a similar customer facing role. You will also need:
excellent customer service skills
knowledge of Word, Excell, Outlook etc
a friendly disposition
excellent communication skills
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
If you wish to be considered for the role of Receptionist, please forward your CV quoting reference 250565A
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: receptionist, customer service, front desk, reception, administration, PA, office, communication, Word, North London, N4....Read more...
Legal Receptionist
Leamington Spa
Job Role
- Welcoming clients and visitors in a professional and friendly manner.
- Answering and directing incoming calls efficiently.
- Managing appointment schedules and coordinating meetings.
- Handling incoming and outgoing correspondence, including mail and emails.
- Assisting with basic administrative tasks, such as document filing and data entry.
- Liaising with legal teams to ensure smooth day-to-day operations.
- Maintaining the reception area to a high standard.
Person Requirement
- Previous experience as a receptionist, preferably in a legal or professional services environment.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritise workload effectively.
If you are interested in the above Legal Receptionist role, please call Ben on 01213681833 or forward your most recent CV to b.richardson@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Receptionist – Halifax – HX3 - Full time permanent contract Centric Talent are currently recruiting for a talented and Receptionist to join our clients team for a permanent role based at there site in Halifax.Our client who are a local independent motor service garage that specialise in the maintenance and repair of high-end cars are looking for an experienced receptionist to join their friendly and service orientated team.The ideal candidate will have previous reception experience, be IT literate, strong communication skills and strong customer facing skills. Receptionist - The Role & Responsibilities First point of contact for customer over the telephone and in personDealing with general postDiary management and making bookingsCall handlingLoan vehicle organisationJob sheetsSetting reminders and sending reminder via garage management system Daily till counting and reconcileDaily reception upkeep and tidiness Scheduling appointments for car repairs Skills and Experience Previous experience working in a reception or similar role is essentialExperience working in a reception role within auto motive would be advantageous but not essentialStrong customer facing skillsGood level of IT skillsAbility to multitaskExcellent communication skill both written and verbalExcellent organisational skillsDetail orientatedReceptionist - Working Hours & Pay This is a full-time position working 40 hours per week generally Monday to Friday 0800 – 1700Salary up to £28k (DOE)Full time permanent contract If you feel you have what it takes to join this team and would like to speak to someone about this superb job, please click ‘Apply’ today, and we will be in touch ASAP to progress your application. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Centric Talent will be acting within your interest and will contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us. We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware, Centric Talent do NOT charge any fees for arranging work for you – if anyone asks you for money to organise an interview or assessment, please contact us immediately.....Read more...
An exciting opportunity has arisen for a Dental Nurse / Dental Receptionist to join a well-established dental practice. This full-time role offers excellent benefits and a starting salary of £14.50 per hour.
As a Dental Nurse / Dental Receptionist, you will maintain up-to-date patient records while ensuring compliance with data protection regulations.
You will be responsible for:
? Assist dentists and specialists during clinical procedures.
? Perform decontamination and infection control procedures to maintain a safe environment.
? Manage front desk responsibilities, including scheduling appointments and responding to patient enquiries.
? Process payments efficiently and support the smooth running of daily operations.
? Provide a warm and professional welcome to patients, creating a friendly atmosphere.
? Deliver high-quality patient care and support throughout their visit.
What We Are Looking For:
? Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
? Ideally have experience in reception duties.
? Strong communication and customer service skills.
? Understanding of dental software would be preferred.
? Valid GDC registration.
What's on offer:
? Competitive salary
? Free parking
? Supportive and friendly working environment
? Opportunities for training and career development
Apply now for this exceptional Dental Nurse opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or ....Read more...
Administration Assistant - Bermondsey, London - £12.50p/h Are you an experienced receptionist looking for a temporary role? If so then read on... CBW has a new opportunity for an experienced receptionist to join a leading facilities company. You will be responsible for greeting and booking in customers and will be expected to conduct yourself in a kind and considerate manner. This role is based in Bermondsey, South East london and the ideal candidate will have previous receptionist experience. Free lunch is also provided on site! Below are more details on this opportunity. Hours/Contract Length/Pay: 09:00-17:00 Monday-Friday £12.50p/h Contract running until the end of June Key responsibilities:To welcome guests and visitors and ensure you offer a warm welcomeCarrying out all necessary operations when guests arrive i.e. check-in / check outTo be the first point of contact for all members and to deal with all situations in a courteous and professional manner in person and on the phoneRespond to a wide range of members requirements and promote facilitiesEssential SkillsStrong oral and written communication skillsPassionate about providing and delivering exceptional customer serviceMust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary Have operational knowledge of all front of house services and know-how to access these services to meet the members’ requirementsReport all facilities and maintenance issues to the helpdeskGet in touch with abbie@cbwstaffingsolutions.com more information!....Read more...
An exciting opportunity has arisen for a Dental Nurse / Dental Receptionist to join a well-established dental practice. This full-time role offers excellent benefits and a starting salary of £14.50 per hour.
As a Dental Nurse / Dental Receptionist, you will maintain up-to-date patient records while ensuring compliance with data protection regulations.
You will be responsible for:
* Assist dentists and specialists during clinical procedures.
* Perform decontamination and infection control procedures to maintain a safe environment.
* Manage front desk responsibilities, including scheduling appointments and responding to patient enquiries.
* Process payments efficiently and support the smooth running of daily operations.
* Provide a warm and professional welcome to patients, creating a friendly atmosphere.
* Deliver high-quality patient care and support throughout their visit.
What We Are Looking For:
* Previously worked as a Dental Nurse, Dental Receptionist or in a similar role.
* Ideally have experience in reception duties.
* Strong communication and customer service skills.
* Understanding of dental software would be preferred.
* Valid GDC registration.
What's on offer:
* Competitive salary
* Free parking
* Supportive and friendly working environment
* Opportunities for training and career development
Apply now for this exceptional Dental Nurse opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Corporate ReceptionistLocation: Leeds, West YorkshireSalary: £28,000 My client is searching for an energetic and professional Corporate Receptionist to join a small, close-knit team in Leeds. This full-time role is focused on delivering exceptional service, ensuring smooth day-to-day operations, and creating unforgettable experiences for clients and visitors.Key Requirements:
Exceptional customer service skills with the ability to build strong connections.Excellent verbal and written communication, adaptable to various audiences.Highly organised with strong attention to detail and multitasking abilities.Positive, proactive mindset with a creative approach to problem-solving.
Key Responsibilities:
Provide a warm and professional welcome to clients and guests.Handle phone and email inquiries promptly, managing bookings with precision.Organise meeting room setups, catering arrangements, and AV support as needed.Work closely with team members and departments to ensure flawless service delivery.
If you are keen to discuss the details further, please contact Sophie Book at sophie@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
ADMINISTRATOR / RECEPTIONIST THURSDAY – MONDAY SALISBURY Up to £30,000 + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company. After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.
If you are working in a similar Customer Service, Administrator, Receptionist or Customer Experience role, and you’re looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!THE ROLE:
Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team
THE PERSON:
Experience in a Customer Service or Customer Experience role is essential
Excellent communication skills and ability to liaise with customers, colleagues and suppliers / third parties
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment. In the Customer Service / Receptionist role, you will:
Responding to customer enquiries and providing clear advice and support ensuring excellent customer service Contacting customers to update system records and conducting welfare checks Performing general administrative tasks to maintain accurate and up-to-date informationProviding reception duties including taking calls, messages and signposting
To be successful, you will need:
Excellent telephone manner and strong communication skills Customer service and reception experience Strong IT and administrative skills with attention to detail Ability to manage calls efficiently while maintaining a professional and friendly approach
This is a temporary position for 1 month initially, working full time hours 35 Per week, 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office based in Llandudno Junction. If you're available immediately and ready to make a difference, apply today! ....Read more...
Giving customers top-notch advice
Efficiently answer telephone calls to the store
Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
Functional skills, maths and English, if required
How and where training (on/off the job) will be delivered is to be confirmed. ;Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice.
Efficiently answer telephone calls to the store.
Advising customers that their hearing aids/glasses are ready or delayed as appropriate.
General customer service duties.
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard & qualification.
Functional skills maths and English (if required).
How and where training (on/off the job) will be delivered is to be confirmed, further details will be made available at a later date.Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
After completion of the apprenticeship, you will be eligible to join the Institute of Customer Service as an Individual member at the Professional Level.
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice.
Efficiently answer telephone calls to the store.
Advising customers that their hearing aids/glasses are ready or delayed as appropriate.
General customer service duties.
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard & qualification.
Functional skills maths and English (if required).
How and where training (on/off the job) will be delivered is to be confirmed, further details will be made available at a later date.Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
After completion of the apprenticeship, you will be eligible to join the Institute of Customer Service as an Individual member at the Professional Level.
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
A well-established independent Opticians based in North Leeds, West Yorkshire are looking for a full time Optical Assistant to work 4.5 days a week.
The practice has been offering a professional and personal eye care service for over 20 years to the local community, and has developed an outstanding reputation with patients of all ages.
Optical Assistant - The Role
Well established independent
Future growth plans to increase the testing rooms and pre-sceening area
Managing reception
Ensuring clincal standards are met
Meeting and greeting patient
Booking appointments
Pre-screening
Making adjustments
Collections
Dealing with complex patient queries
Providing outstanding levels of customer service
Working in a friendly team of 5-6 people
Working 4 week days from 9am to 5.15pm and Sat Morning from 9am to 1.30pm
Salary between £22,000 to £25,000 DOE
Optical Assistant - The Person
Experienced Optical Assistant or Optical Receptionist
Customer focused
Forward thinking
Personable
Attention to detail
Interest in Optical fashion and the latest trends
Pro-active
To apply for this position please send a copy of your CV or call 0114 238 1726 for more information.....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Functional Skills (if required)
On and off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
All Receptionist Duties including telephone calls, dealing with incoming clients, organising the post (internal and external), housekeeping etc.
Regular business to business communication via telephone with current clients and potential new clients.
Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities
Interpret and communicate established processes and procedures to a range of audiences.
Share information, verbally and in writing, in a clear and concise manner.
Personal Health and Safety in the workplace
Training:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:Progression onto full-time employment.Employer Description:As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service.
You are here:
OUR AIM IS TO MAKE OUR SERVICES AVAILABLE TO THE WIDEST RANGE OF CLIENTS, SATISFYING OUR COMPANY ETHOS, HELPING PEOPLE FROM ALL WALKS OF LIFE.Working Hours :Monday - Friday between 9:00am-5:30pm (30 min lunch)Skills: Communication skills,Organisation skills,Punctual,Organised....Read more...
Assistant FOH ManagerSalary up to £45,000 per year
Things to know:• Luxury Property in Mayfair
Things you will be doing as Assistant FOH Manager:• Report to the Front Office Manager• Complete daily tasks and duties rotas;• Supervise all the Front Office teams at all times to ensure the best possible service for all external and internal clients;• Keep track of people and serve as an information source for clients;• Provide after-hours receptionist presence if required;• Implement and streamline training for all Reception staff;• Meet and welcome regular VIP guests• Keep the booking system up to date at all times;• Set up and maintain standards and procedures for the Reception department;
You will be a great fit if you:• Have experience in Luxury Hotels• Are reliable, flexible and adaptable;• Able to communicate in a calm, professional style;• Have excellent telephone manners and interpersonal communication;• Ability to work under pressure;
LEGAL REQUIREMENTSIn line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.
Spayse’s undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client.
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A non-exhaustive list of the tasks which will be included within this role have been listed below:
Excellent Communication Skills and Presentation based at the Reception Desk of the offices
All Receptionist Duties including telephone calls, dealing with incoming clients, organising the post (internal and external), housekeeping etc
Client Care and Business Development duties:
Regular business to business communication via telephone with current clients and potential new clients
Target driven tasks to enhance and develop the firm’s new business within areas of specialism i.e. Residential
Conveyancing
Training:
Level 3 Business Administrator Apprenticeship Standard
Training will take place one day a week at Burnley College
Training Outcome:If the candidate is able to showcase the abilities mentioned above, the role will involve progression by the person obtaining more responsibility in maintenance and management of the firm in regards to Client Care, Marketing and Business Development. This will also be reflected financially via a salary increase.Employer Description:AMT Lawyers is a renowned provider of legal services, which aims to adhere to the legal needs of businesses and individuals alike. As well as the range of services we have to offer, the ethos of the firm is to ensure every legal service is of high quality and competitively priced.
We have a vibrant team with years of experience who aim to provide a professional and personal service to all clients.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative.
Duties & Responsibilities
* To provide and promote efficient and effective delivery of high quality administrative support to the Primary Health Care Team (GPs, Advanced Practitioners and Nurses) * Dealing with patients and visitors, both face to face and on the telephone * Answering the telephone promptly, making appointments, dealing with enquiries and recording of messages for colleagues * Recording, filing and retrieval of information on our clinical information system * Processing prescription requests * Processing pathology results * Administrative support to the triage GP * Handling of incoming/outgoing mail, including franking * Photocopying * Dealing with general enquiries from other agencies
This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.Training:Customer Service Practitioner Level 2 Standard Off-the-job training - to be agreed, on average 6-hours per week; with support from a Learning Coach to aid progress on programme. In-house training to learn systems and processes.Training Outcome:Possible permanent role upon completion of your apprenticeship; with the opportunity to further develop your skills.Employer Description:GP PracticeWorking Hours :Working pattern to be flexible over 4-5 daysSkills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Key Responsibilities:
Greet visitors and clients in a professional and friendly manner, ensuring they are directed to the appropriate person or department
Answer incoming phone calls, direct calls to the relevant person, and take accurate messages where necessary
Manage and maintain the reception area, ensuring it is tidy and welcoming
Assist with scheduling appointments, meetings, and room bookings
Perform general administrative duties, such as filing, photocopying, and data entry
Assist with managing incoming and outgoing mail and packages
Support with maintaining office supplies and equipment inventory
Assist with preparing reports, documents, and correspondence as requested
Handle basic enquiries from clients, customers, and colleagues
Support the wider team with administrative projects and tasks as required
Maintain confidentiality and ensure all data is handled in line with company policies and procedures
Skills and Qualifications:
A keen interest in developing administrative and customer service skills
Strong communication skills, both verbal and written
Excellent organisational and time-management abilities
Ability to work well both independently and as part of a team
A friendly and professional attitude when interacting with clients and visitors
Basic IT skills, including Microsoft Office (Word, Excel, Outlook).
A willingness to learn and develop new skills
GCSEs (or equivalent) in English and maths preferred.Training:This role is supported by a Business Administration Level 3 apprenticeship standard qualification including Functional Skills in maths and English (if required), delivered by the apprenticeship college.
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard. Ongoing skills coach support will also be provided.Training Outcome:Upon completion of the apprenticeship, there will be an opportunity to gain a permanent position within the company.Employer Description:Face to Face Estate Agents is a dynamic and growing organization, committed to providing excellent services to our clients while fostering a positive and supportive work environment. We are currently seeking a motivated and enthusiastic Apprentice Receptionist / Administrator to join our team and support our daily operations.Working Hours :Monday - Friday, working hours TBC
Will be required to cover Saturdays when needed (to cover holidays or sickness etc.)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three-way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:Apprentices are given 1-day per week to work from home as their college/ study days which is 8-hours a week and when they have their assigned college days with their tutors online.
Apprentices actual training with their tutors is once a month via online.Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full-time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:
Apprentices are given 1 day per week to work from home as their college/ study days which is 8 hours a week and when they have their assigned college days with their tutors online
Apprentices actual training with their tutors is once a month via online
Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
