I am currently recruiting for a PO to work in Staines. Applying candidates will be expected to go into the office to see service users face to face.
Probation officer
LOCATION: Staines HOURS: 37 hours per week PAY RATE: £26.45Full Job Description Depending on the role, work may include:
Working with people on probation to analyse and address their behaviour;
Assessing offender needs;
The preparation and delivery of reports (Court, Parole etc)
The assessment and management of the risk of serious harm posed by individuals
Accurate case recording
Deliver and lead accredited programmes in adherence to the Programme Manual
Able to facilitate learning events, provide guidance, support, feedback and mentoring to operational staff across the Probation Service through a programme of learning events.
The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Essential Requirements
Possession of a Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a recognised qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Evidence of working for a recognised provider of probation services in the last 5 years.
Experience and knowledge of evidence based practice and risk/needs assessment tools, including OASys, SARA and RSR, for risk assessment and management, including the ability to use/learn quickly.
Experience of writing detailed reports to strict deadlines and quality standards, including Court reports including completion of the RSR tool, and parole reports.
Experience of using and maintaining Probation Service computer based systems to produce, update and maintain records and other documentation within agreed timescales – NDelius and OASys.
Working knowledge of Multi Agency Public Protection Arrangements.
Anyone interested can email an up to date CV to andrew.quinney@servicecare.org.uk or call Andy on 01772 208962....Read more...
Property Manager
Location: Reading, Berkshire
Salary: £24k - £30k + Commission + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a well-established estate agency offering comprehensive estate and lettings services and providing invaluable advice.
The Role:
As a Property Manager, you will handle daily operational aspects of properties and maintaining high standards of property conditions.
Duties:
* Provide property management services for a portfolio of managed properties.
* Represent landlords in interactions with tenants.
* Collaborate with the Property Management team to deliver exceptional service to fully managed landlords and tenants.
* Conduct initial and regular property inspections, managing pre-tenancy preparations alongside the Letting Manager.
* Ensure compliance with all legal requirements for property letting.
* Address tenant requests, manage repairs, and oversee the end-of-tenancy process including deposit returns.
* Work closely with the Lettings, Sales, Administration, and Accounts departments to ensure seamless service delivery.
* Continuously seek to enhance landlords investment returns and improve service efficiency and effectiveness.
Requirements:
* Previously worked as a Property Manager or in a similar role.
* Previous experience of 1 year in property management.
* Strong IT and computer skills.
* Driving Licence
Benefits:
* Competitive Salary.
* Opportunity for top achiever recognition.
* Defined career advancement opportunities.
* Company pension and various discounts.
Apply now for this fantastic opportunity to enhance your career with a dynamic team in a supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Property Manager, Estate Manager, Block Manager, Portfolio Manager, Property, estate, Jobs
....Read more...
Service Care Solutions has an exciting opportunity to join a local authority in the Bedford area as a Tree Officer. Job Purpose:Provide a professional arboricultural service in respect of the management of the tree stock with the aim of fulfilling the statutory duties and conserving and enhancing the stock’s asset value.Duties will include:
Undertake and direct proactive programm of periodic and regular inspections of the tree stock.
Maintain records on a daily basis all required departmental documentation e.g. all aspects of the tree management software system.
Advise and assist with the specification, development and management of the tree maintenance, husbandry and planting programmes.
Provide guidance, advice and monitoring to the arboricultural contractors and Technical details to a range of stakeholders.
Provide support to the Team Leader (Open spaces, Infrastructure and Community Engagement) in gathering information related to public incidents required for any claim hearings.
Participate in an contribute to all Health & Safety requirements and to ensure Health & Safety operational codes of practice at all time, wearing/using safety equipment at all times, adhering to training as directed.
Requirements:
Knowledge and experience in arboricultural industry, including investigating and specifying Health & Safety and amenity tree management work in either a public highway and/or public realm environment.
Minimum of Level 3 arboricultural qualification.
Demonstrate knowledge of tree species and the identification and assessment of structural weakness, decay, pests and disease and of the effects of tree root systems on buildings and hard surfaces and the associated recommended remedial action required.
Ability to plan, prioritise and manage delivery of individual work programme to agreed standards and schedule.
Full clean current driving license.
Excellent knowledge of relevant ICT systems.
Be able to work under pressure to meet service requirements.
Working hours: Monday to Friday 9am-5pmFor more information please contact Hona on 01772 208967 or send an email to hona.bzowska@servicecare.org.uk....Read more...
Property Manager
Location: Sutton, South London
Salary: £26k - £30k + Commission + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a well-established estate agency offering comprehensive estate and lettings services and providing invaluable advice.
The Role:
As a Property Manager, you will handle daily operational aspects of properties and maintaining high standards of property conditions.
Duties:
* Provide property management services for a portfolio of managed properties.
* Represent landlords in interactions with tenants.
* Collaborate with the Property Management team to deliver exceptional service to fully managed landlords and tenants.
* Conduct initial and regular property inspections, managing pre-tenancy preparations alongside the Letting Manager.
* Ensure compliance with all legal requirements for property letting.
* Address tenant requests, manage repairs, and oversee the end-of-tenancy process including deposit returns.
* Work closely with the Lettings, Sales, Administration, and Accounts departments to ensure seamless service delivery.
* Continuously seek to enhance landlords investment returns and improve service efficiency and effectiveness.
Requirements:
* Previously worked as a Property Manager or in a similar role.
* Previous experience of 1 year in property management.
* Strong IT and computer skills.
* Driving Licence
Benefits:
* Competitive Salary.
* Opportunity for top achiever recognition.
* Defined career advancement opportunities.
* Company pension and various discounts.
Apply now for this fantastic opportunity to enhance your career with a dynamic team in a supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Property Manager, Estate Manager, Block Manager, Portfolio Manager, Property, estate, Jobs
....Read more...
Senior Finance Officer Location: Maidenhead Contract: Permanent – Part-Time Salary: £21,111 per annum Start Date: ASAP Sector: Educational Services Contact: greg.waite@servicecare.org.uk
Job Description Service Care Solutions are currently recruiting for a Senior Finance Officer on behalf of a School in Maidenhead. The postholder will be required for 30 hours per week (Monday to Friday) to support the Head of Finance and Finance Officers manage the school’s budget, funding, and procurement process on behalf of the Headteacher and Governing Board (GB). They will also support the Head of Finance with the financial management planning and delivery for the school and with day-to-day finance-related operations.
Main Responsibilities
Support the Head of Finance in delivering the Financial Strategy for the school
Undertake accounting tasks as delegated by the Head of Finance
Undertake procurement tasks and feasibility studies as required
Act as the school’s credit controller
Deal with queries form budget holders
Support the Head of Finance in maximising income streams
Support the Finance Officers with income and expenditure issues as required
Candidate Criteria
Part Qualified Accountant or AAT Qualified with relevant PQE
Experience of working within Schools Accounting is highly desirable
Experience of advising and supporting budget holders with high-level financial analysis skills
Great communication skills with the ability to work well on own initiative as well as part of a team
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Commercial Gas Engineer - Facilities Service Provider - Surrey & South West London - £46,791 Are you looking for a Mobile Commercial Gas Position? Are you looking for a mobile role that's more local? CBW Staffing Solutions is currently recruiting for a leading National Facilities Service Provider on a mobile basis covering the postcodes of UB, TW, KT, SW, SE, SM, and W on a high street retail & bank contract. The successful candidate will have a strong understanding of commercial gas and have a proven track record in commercial building maintenance. This position would be ideal for a Mobile Commercial Gas Engineer currently in a similar position who is keen on progression. The company is offering a competitive salary in the region of up to £46,791 with a potential route into further career progression. Key duties & ResponsibilitiesYou will be responsible for delivering, services, repairs and maintenance throughout commercial properties Reactive maintenance throughout clients portfolio of propertiesSelf delivery of smaller installationsCover a portfolio of contracted buildings repairing and maintaining various systems.Have the ability to diagnose and identify faults and failures within the equipmentOrder and fit parts or components to the equipment when required.Reactive and planned commercial maintenanceProviding high level of customer service and building strong relationshipRequirementsHold commercial gas tickets (COCN1 or CODNCO1)A proven track record in commercial building maintenanceClient facingFull driving licensePackageSalary - Up to £46,791Full expensed van and fuel cardMobile phone and company uniform25 days holiday + Bank HolidaysPensionLife AssuranceUse of company vehicle for personal useEmployee Shares SchemesReward programme & Employee Assistance programmeIf you are interested in this vacancy please email your CV to Archie Reed at CBW Staffing Solutions to avoid missing this opportunity.....Read more...
Service Care Solutions are supporting the UK’s Leading Alcohol & Drug Rehab Provider, This service pride themselves on providing world-class treatment in comfortable and affordable facilities across the UK.
We are currently recruiting for a Registered Nurse to work at a Addiction/ Rehabilitation Detox in the Bradford area.
Details of the role -
Work 2 days, 2 nights, and get 5 days off - the salary is also not effected by this!
12.5 hour shifts, Day shifts 07.30 to 20.00, Night shifts 19.30 to 08.00
Main duties of the Nurse:
Adhere to NMC guidelines and code of conduct at all times.
Support the Centre manager and Lead Nurse in the preparation and development of the Clinic action plan.
Develop and maintain close liaisons and working relationships with other primary and secondary care health and social care professionals in the formulation and delivery of a client’s recovery plan.
Help ensure that the accommodation for residents, including catering, maintenance, and cleanliness is of a high standard.
Carry out the comprehensive inductions of nurses.
Undertake screening, triage/initial and comprehensive assessments and risk management plans of clients.
What we're looking for...
A current, UK recognised nursing qualification - RMN, RGN, CPN or equivalent.
Registered Nurse Mental Health or Registered Nurse General (NMC Registration and active PIN).
Demonstrable experience of delivering clinical interventions in the substance misuse field within a clear philosophical/theoretical framework.
Experience of supervising the clinical casework of professionally qualified staff working in the alcohol and drug field.
The benefits of being a Nurse in the team:
Progression opportunities
Free training and development opportunities
28 Days Holiday rising to 33 Days after 5 continuous years of service
Small caseload of clients - Maximum number of clients: 18
Candidates must have the ability to commute/relocate:
Bradford, BD4 7EB: reliably commute or plan to relocate before starting work (required)
....Read more...
Receptionist | Professional Sector| Gibraltar | Competitive Salary & Benefits Package
Experienced Receptionist required for an established professional corporate company based in Gibraltar. The role of Receptionist is essential for our client and contributes to the maintenance of a first class, efficiently run company. This is a Front of House role, as well as undertaking switchboard and meeting room reservation duties. The main focus of the role is the provision of exceptional client care demonstrating professionalism and attention to detail at all times. Previous experience in a professional sector company is required for this role. You must live locally to Gibraltar.
What's on offer to you?
Professional working environment with daily challenges
Excellent working conditions, benefits and holidays
What You Will Be Doing
Meet and greet all internal and external clients in reception and client meeting rooms informing appropriate staff of their arrival and ensuring that an exceptional standard of customer service is provided at all times.
Keep the client reception area immaculately presented at all times.
Ensure meeting rooms are prepared, vacated on time and maintained, this includes stationery and equipment preparation.
Develop close working relations with the kitchen, facilities, building security, cleaning, maintenance, IT and other areas of the company to provide a smooth running service for internal and external clients.
Operate the switchboard to professionally receive screen and direct calls to appropriate person/department, divert calls to voicemail when no-one is available and take concise messages when appropriate.
Receive, process and manage meeting room reservations accurately and efficiently on the computerised meeting room booking system.
Complete all reception related documentation in an efficient and timely manner.
Provide prompt and efficient administrative support to clients as requested.
Book concierge requests (e.g. booking taxis and couriers) in accordance with client instructions and ensuring adequate records.
Effectively manage the various service email inboxes in conjunction with colleagues.
Receive, sort and log by hand delivery mail/packages and couriers notifying the post room and appropriate staff of the delivery of items.
Monitor visitor access and maintain security awareness.
To be professionally presented at all times, wearing the uniform provided.
Undertake all duties in a positive and professional manner. Be tactful, patient, tenacious and approachable at all times and escalate matters when necessary.
Providing relief support for other members of the team, e.g. due to planned and unplanned absence
What You Will Need to Succeed In This Role
Educated to GCSE/O-level standard or equivalent including English and Maths grades A-C.
Proven experience in a front line customer service role preferably within a professional services or partnership environment. Exceptional hospitality/airlines experience would be considered.
Experience of managing reception services in an organisation with boardroom facilities of 10 meeting rooms or more.
Experience of handling complaints and dealing with challenging customers.
Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
Able to prioritise work due to constantly changing circumstances.
Good keyboard skills and IT Literate including Microsoft Office Word, Outlook and Excel.
Keywords: Receptionist | Gibraltar | Booking System | Board Meetings | Company Diary....Read more...
Finance Technician Location: Lincolnshire Contract: Temporary (6-months initial) Salary: £14.65-15.00 per hour umbrella Start Date: ASAP Sector: Local Government *Hybrid Working – Following two weeks in office training* Contact: greg.waite@servicecare.org.uk
Job Description Service Care Solutions are currently recruiting for a Finance Technician on behalf of a Local Authority in Lincolnshire on a temporary basis. The postholder will work within the Adult Social Care finance team and will fulfil a range of duties in order to assist the Finance function.
Main Responsibilities
Provide financial information to team members to support delivery of the statutory requirement regarding the annual closure of accounts process including the processing of accruals and the provision of financial information required to complete the notes to the statement of accounts.
Assist in the completion of statutory returns
Undertake regular reconciliations between either spreadsheets and BW or between BW and feeder systems for particular high risk budget areas.
Process batch payments Council and grant funded to key partners / customers.
Assist with obtaining information to enable FOI requests to be answered in an accurate & timely manner.
Provider Payments Monitoring, liaising with Operational Team/Payments Team & Providers to ensure payment queries are resolved
Candidate Criteria
AAT Part-Qualified or Equivalent
Experience in Accounts/Finance team within a large scale organisation
Experience of calculating financial assessments would be highly desirable
Experience of customer service, particularly telephone communication is essential
Great communication skills with the ability to work well on own initiative as well as part of a team
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Private Client Fee Earner: Bradford
Are you an experienced legal professional with a passion for providing service and advice in Wills and Probate matters? A leading firm are currently seeking a Private Client Fee Earner to join their esteemed team at their office in Bradford.
This firm are dedicated to providing trusted legal services to businesses, individuals, and organisations throughout Yorkshire. With a reputation for excellence in navigating complex property transactions, addressing family disputes, and facilitating business contracts, they are proud to be trusted pillars of the local legal landscape.
In this role, you will have the opportunity to provide expert guidance to clients on all aspects of Wills and Probate processes, ensuring clarity and understanding throughout. Maintaining regular communication with clients, offering cost updates, and ensuring their needs are met with utmost professionalism and care is essential. You will handle a varied caseload including Wills, Probate, Lasting Powers of Attorney, and Estate planning with competence and efficiency. Adhering to office policies, procedures, and utilising standard systems and templates to ensure compliance and consistency in service delivery is paramount.
Additionally, accurate preparation of Wills, Lasting Powers of Attorney, Estate accounts, and invoices in accordance with accounting procedures is crucial. Effective time management to record time accurately and efficiently to optimise productivity and workflow is also part of the role.
This firm are looking for individuals who are self-motivated, enthusiastic, and committed to delivering exceptional service. You will be self-confident, reliable, and conscientious with an acute attention to detail which are all qualities this firm value in their team members.
If you are looking for a new challenge and looking to push forward your private client career then please call Justine on 0161 914 7357 for an informal and confidential discussion or please forward your current CV to j.forshaw@clayton-legal.co.uk
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Job Title: Regional Soft Services Manager Location: Glasgow, covering the West and Central Belt Salary: £40,000 per annum + Company Car CWB are recruiting for a dynamic and experienced soft services professional in facilities management. We are seeking a talented individual to join our clients team as a Regional Soft Services Manager based in Glasgow, overseeing operations across the West and Central Belt Region. Responsibilities:Manage and supervise soft services operations including cleaning across multiple sites within the West and Central Belt.Develop and implement strategic plans to optimise service delivery, ensuring high standards of cleanliness, hygiene, and safety.Lead and motivate a team of service staff, providing training, guidance, and performance management to drive excellence.Establish and maintain strong relationships with clients, understanding their needs and proactively addressing any concerns or requests.Monitor service contracts and budgets, identifying opportunities for cost savings and efficiency improvements.Conduct regular inspections and audits to uphold quality standards and compliance with regulatory requirements.Collaborate with internal stakeholders and external vendors to coordinate resources and support operational objectives.Requirements:Proven experience in facilities management, with a focus on soft services, preferably in a regional or multi-site capacity.Strong leadership skills, with the ability to inspire and empower teams to achieve goals and deliver exceptional service.Excellent communication and interpersonal abilities, adept at building rapport with clients, colleagues, and suppliers.Strategic thinker with a results-oriented mind set, capable of developing and executing plans to meet organisational objectives.Sound financial acumen, capable of managing budgets, analysing costs, and making data-driven decisions.Knowledge of relevant health and safety regulations and industry best practices.Full UK driving license.Benefits:Competitive salary of £40,000 per annum.Company car provided.Opportunities for career development and progression within a reputable organisation.Comprehensive benefits package including pension, healthcare, and employee discounts.If you are ready to take the next step in your career and make a meaningful impact as a Regional Soft Services Manager, we want to hear from you! Apply now with your CV....Read more...
Mobile Multi-Skilled Commercial Gas Engineer - Central Belt - Facilities Company (Up To £45K DOE) -- with great OT at 1.5 and 2.0 Due to a major national contract win we are working in partnership with a leading UK wide Facilities company to recruit additional multi-skilled mobile engineers covering the Central Belt. Key duties & ResponsibilitiesYou will be responsible for delivering, services, repairs and maintenance throughout commercial properties Reactive maintenance throughout clients portfolio of propertiesSelf delivery of smaller installationsCover a portfolio of contracted buildings repairing and maintaining various systems.Have the ability to diagnose and identify faults and failures within the equipmentOrder and fit parts or components to the equipment when required.Reactive and planned commercial maintenanceProviding high level of customer service and building strong relationshipsRequirementsHold commercial gas tickets ( essential)F gas (desirable) 18th Edition (desirable) A proven track record in commercial building maintenanceClient facingFull driving licensePackageSalary - 40K-45K ( depending on experience and qualifications) Door to door travel paidOT at 1.5 and 2.0 Private health careHolidays 30 ....Read more...
Mobile Multi-Skilled Commercial Gas Engineer - Central Belt - Facilities Company (Up To £45K DOE) -- with great OT at 1.5 and 2.0 Due to a major national contract win we are working in partnership with a leading UK wide Facilities company to recruit additional multi-skilled mobile engineers covering the Central Belt. Key duties & ResponsibilitiesYou will be responsible for delivering, services, repairs and maintenance throughout commercial properties Reactive maintenance throughout clients portfolio of propertiesSelf delivery of smaller installationsCover a portfolio of contracted buildings repairing and maintaining various systems.Have the ability to diagnose and identify faults and failures within the equipmentOrder and fit parts or components to the equipment when required.Reactive and planned commercial maintenanceProviding high level of customer service and building strong relationshipsRequirementsHold commercial gas tickets ( essential)F gas (desirable) 18th Edition (desirable) A proven track record in commercial building maintenanceClient facingFull driving licensePackageSalary - 40K-45K ( depending on experience and qualifications) Door to door travel paidOT at 1.5 and 2.0 Private health careHolidays 30 ....Read more...
Job Opportunity: Lead Occupational Therapist (Post-acute Neurorehabilitation)
Location: South-East London
Salary: Up to £63,000 per annum
We're thrilled to partner with a renowned post-acute neurorehabilitation center in London to find an exceptional Lead Occupational Therapist. If you're passionate about making a difference in the lives of patients recovering from acquired or traumatic brain injuries, this opportunity is for you!
About the Role:
As the Lead Occupational Therapist, you'll take on a pivotal role within our dynamic team. You'll primarily focus on managerial responsibilities while also engaging in clinical duties. Our center comprises a 19-bed Level 1 Highly Specialist Cognitive-Behavioural ward and an 18-bed Level 2 Neurorehabilitation ward, specializing in treating patients with physical and cognitive impairments.
As a key member of the senior management team, you'll foster a culture of patient-centered care, openness, and continuous improvement. Your leadership will drive excellence in service delivery and ensure the best outcomes for our patients.
Key Responsibilities:
Provide strong leadership and management to the Occupational Therapy team, ensuring the delivery of top-quality, highly specialized services.
Independently manage a diverse and challenging clinical caseload, focusing on patient care and rehabilitation objectives.
Foster close collaboration with patients, families, and caregivers to actively involve them in the therapeutic journey.
Offer comprehensive supervision, mentoring, and training to junior occupational therapists, assistants, and other team members to support their professional growth and development.
Qualifications & Experience:
Degree in Occupational Therapy and HCPC registration.
Registration with the Royal College of Occupational Therapists (RCOT).
Demonstrated commitment to Continuous Professional Development (CPD).
Minimum of 2 years' experience at Band 7 level in neurorehabilitation.
Proven expertise in managing complex cases independently.
Prior experience in leadership, mentoring, and training within a therapy team.
Benefits:
Competitive salary, up to £63,000 per annum.
Generous holiday scheme with increasing benefits over time.
Private Medical Insurance & Life Assurance.
Enhanced Company Pension.
Fully funded CPD opportunities, including management courses and postgraduate certifications.
Additional perks available - inquire for complete details.
Apply Now: Don't miss the chance to be part of our dedicated team. Apply early to secure your spot! For further details, please contact Tom Fitch at 07747 037168.
Note: UK-based experience is essential for this role.
Referrals: Know someone perfect for this role? Refer them to us and receive high street vouchers worth £££s as a token of our appreciation.....Read more...
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP
Job role – The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will:
The responsibility for the Repairs Service complaints performance ensuring we meet KPI’s.
To provide and promote a professional and good quality service to both internal and external customers.
To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions.
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive Enquiries are provided to the customer within required timescales.
To allocate all Repairs Service related complaints, enquiries and comments. Review background, complaints history and systems to ensure allocation to Investigating Officer (IO). Following up where necessary and reporting direct to management/senior management as and when issues arise.
Candidate profile –
Experience of working within a complaint’s resolution environment
A wealth of experience about how to delight customers and manage expectations.
A understanding of social housing sector.
A ‘can-do’ attitude and solutions-driven, innovative approach that has successfully modernised services.
A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
Be confident with strong communication skills, and excellent written skills
An understanding of how to manage difficult conversations face to face and by telephone
Experience of carrying out research and presenting written arguments in a concise but compelling way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Info:To manage the Green Scene service provision for residents and communities within Runnymede Borough Council including the in-house operational grounds maintenance service.To be the lead person for all enquiries and complaints relating to green spaces across the borough.Manage the Green Spaces service including for following activities:Liaison with event applicants on use of the Borough’s Green Spaces for eventsResponse, liaison and enforcement around incursions and encampments.Inspection and repairs programmes for green infrastructure in liaison with the engineering team.Lead and develop the Green Spaces service and operational strategies with consideration to our Climate Change Strategy.Work in partnership with colleagues across Runnymede Borough Council, elected members, trusts, community groups, Surrey County Council, and all other key stakeholders to create a dynamic, innovative, and modern service.Location – Addlestone, KT15 (Hybrid – 3 days in-office)Working - Monday to Friday, 9am till 5:30m (37hrs per week)Starting - ASAPDuration – on-going temporary contractHourly rate - £30Ph via umbrellaDuties may include but are not limited to:Working with the Green Scene Supervisor management of the in-house grounds maintenance service including fine turf, grass cutting, woodland management, weed spraying, jet washing and other related activities.Working with the Green Scene Supervisor and Health and Safety Manager arrange for recruitment of staff, scheduling of work, suitable training and induction of new staff. Managing and resolving any enforcement issues including unauthorised encampments, encroachments, trespassing events, or unauthorised moorings on council owned land.Manage and procure as necessary, all ground’s maintenance, playground inspection, cemeteries, allotments and other relevant parks and green spaces contracts.Project manage capital and revenue improvements and maintenance work as required and ensure adherence to timescales and budget.Responsible for drafting committee reports relevant to the service and attendance at some evening committee meetings.Production, review and delivery of effective operational strategies, policies, and activities including site specific operational management plans. Contribute to relevant strategic plans with respect to parks and green spaces.Work with the Corporate Head of Environmental Services and Operations Manager to devise and promote a new whole systems approach to performance management incorporating key performance indicators, rotas and schedules to deliver key corporate projects and programmes within Parks and Green Spaces.Please send over an updated CV to be considered.Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer. ....Read more...
Manage Service Analyst
Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams.
Make an impact in a thriving environment where your expertise shapes superior service delivery.
Roles Responsibilities
Support the internal software.
Facilitating communication between data centres and customers.
Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication
Meeting operational SLA’s
Support the Head of Enterprise Operations with daily processing responsibilities, including:
Supervising, verifying, and finalising daily processing and batch tasks.
Generating Control Reports to validate the conclusion of business cycles.
Collaborating with both direct and banking partner clients to ensure business.
What you’ll need
Experience within a support background.
ITIL Knowledge (V3 or V4) within Service Management.
SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills
Understanding of Relational Databases.
PowerShell experience beneficial
Sound like something you'd be keen to find out more about? Great - drop us an application & we'll aim to review this asap. If you look like a potentially good fit, we'll give you a call to chat through the role in a bit more depth & discuss next steps.
You can also directly contact Rebekah Lamont at 0131 270 6622 or rlamont@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Job Title – Cemeteries Admin Officer
Location – Hampshire SO45
Contract – Temp 8 weeks
Hours – 30
Role summary –
This company is looking for a Cemeteries Officer to manage all day-to-day aspects of the Cemeteries and Burials Service ensuring that all burials and memorial installations take place in accordance with the companies policy and legal requirements. The successful candidate will be responsible for creating and maintaining burial records and databases relating to Cemeteries and Open Spaces, ensuring health and safety inspections have occurred and are filed prior to an internment or memorial inspection, and advising the Open Spaces Officer with the progression of the company’s policy, schemes, and regulations regarding Cemetery operations.
Key Responsibilities:
Deliver the Cemeteries and Burial Service and inform the Open Spaces Officer in developing strategies for improving service delivery, customer satisfaction and future Cemetery provision.
Maintain financial aspects relating to Cemeteries, including taking payments and maintaining records.
Design and maintain appropriate databases and produce system reports.
Maintain appropriate pages of NFDC website, ensuring consistency with Cemetery Regulations and communications policy.
Ensure development and maintenance of paper and ICT systems to meet current and future needs of the Service, maintaining performance and statistical information as requested.
Research, develop and utilise knowledge gained in the application of burial and exhumation legislation and will advise members of the public, Elected Members, Funeral Directors and outside Professionals on burial and memorial related matters.
Requirements:
Good level of general education equivalent to at least 3 GCSE or equivalent including Maths and English at level C or above.
Excellent interpersonal skills, high standard of written and verbal communication skills.
Ability to handle enquiries and the bereaved with respect and in an appropriate manner.
An experienced administrator with at least 3 years' experience within a customer services environment.
Competent IT skills, with knowledge of Microsoft Office, Word, Excel and Access.
Current driving licence.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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POSITION: Service Co-Ordinator LOCATION: Dublin West SALARY: Negotiable DOE
EXCELLENT OPPORTUNITY FOR AN EXPERIENCED SERVICE CO-ORDINATIOR TO JOIN A GLOBAL COMPANY WITH A STRONG PRESCENCE
RESPONSIBILITies
Co-ordinate Equipment Install start date with customers
Co-ordinate Install Engineer team currently of 8 Engineers -manage time allocated to each job, highlighting overruns
Dealing with Subcontractors as required -tracking their activity
Ensure all Installations paperwork is completed in full with customer signature of acceptance and then shared signed off documentation with customers
Managing Documentation
Arrange hire of specialist Equipment for Installations teams
Book Hotels as needed for Installation Team once approved by Installations Manager
Manage Warranty claims for faulty equipment from factories
Manage Warranty claims from customers
Liaise with Group factories and 3rd Party suppliers as to delivery dates for Equipment ordered
Arrange transport of Equipment from factory to Customer site or Company Warehouse -ensure close monitoring of costs
Ensure all Equipment onsite before start of Installations work
Maintain records of all Engineer safety training (Safe Pass, Manual Handling, MEWP, etc)
Preparation of RAMS for Installations & Service
Provide Customer with Service Contract offer once Installation is completed and fully signed off.
Maintain log of Installations to ensure all Installations over a year old are followed up to offer Service Contract
REQUIREMENTS
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and to tight deadlines
Excellent administration skills and attention to detail
Ability to multitask
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered. If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence. SOB....Read more...
An amazing new job opportunity has arisen for a dedicated Head of Occupational Therapy to work in an exceptional private mental health hospital based in the Coventry, West Midlands area. You will be working for one of UK’s leading health care providers This is our state-of-the-art Child and Adolescent Mental Health Services (CAMHS) hospital and the service supports young people aged between 12 and 18 with mental health needs in low secure, psychiatric intensive care and acute environments **To be considered for this position you must hold a registration with the HCPC** As the Head of Occupational Therapy your key responsibilities include:· Provide direction and leadership to the occupational therapy team, ensuring effective delivery of services· Conduct assessments, formulate treatment plans, and provide therapy to children and adolescents with mental health issues· Work closely with other professionals in CAMHS to provide comprehensive care and support for clients· Provide training and supervision to staff and educate stakeholders about the role of occupational therapy in mental health treatment· Participate in research, evaluate interventions, and contribute to the evidence base for occupational therapy in CAMHS· Advocate for the inclusion of occupational therapy services and the needs of young people with mental health issues within the healthcare system The following skills and experience would be preferred and beneficial for the role:· Communicate in an effective, calm and timely manner in a way that respects the views, autonomy and culture of others· Highly specialist knowledge and critical understanding of Occupational therapy and occupational science· Experience of conducting audits/reviewing service delivery· Experience of supervising/managing others· Highly specialist knowledge and critical understanding of the theories and principles about the importance of enabling people to do the things they want, need or are expected to do to support them being well in life The successful Occupational Therapist will receive an excellent salary of £45,492 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:· Free parking· Free meals for staff on duty· Relocation package available · Group pension plan helping you save for your future· NHS Discount Cards & Blue Light Card (includes big brand discounts)· Wellbeing centre with exercises, recipes, financial and mental health advice + much more Reference ID: 6626To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
Supply Chain Manager – Catering Equipment Manufacturer –£60K + Benefits Role: Supply Chain Manager Location: Cambridge Salary: £60K + Benefits My client is a well-established and leading business in the Catering Equipment Manufacturing industry, who have a fantastic reputation for delivering an impressive and reliable portfolio of products.They are currently looking for a Supply Chain Manager to join their team. The Supply Chain Manager will be responsible for managing the complete supply chain function of their UK business including stock, inventory control, supply chain, procurement, warehouse and logistics.This is a fantastic opportunity for a talented Supply Chain Manager to join a brilliant business who can offer genuine progression opportunities.Responsibilities include:
Delivering the pricing strategy for parts and maintain the pricing files on monthly basis.Responsible for sourcing and managing our supply chain on all products.Stock Management, monitoring Slow and Obsolete stock and ensuring we have the right level of stock provision in place to support efficient service delivery.To own the van stock process including issuing starters stock, stock transfers and stock returns at point of leaving.To work with IT to deliver monthly reporting that demonstrates the progress of stock availability and delivery.Responsible for ensuring all processes are documented with standard operating procedures and process flows.Continuously look to improve the team processes removing unnecessary steps and implementing automation wherever possible.
The Ideal Supply Chain Manager Candidate:
Have a proven track record working in a purchasing/procurement/logistics role, ideally within a technical environment.Must be willing to work strategically as well as hands on.IT Literate and experienced in the use of ERP and Service Systems.Able to analyse and use data effectively to influence decision making.Health and Safety experience with an IOSH qualified.Commercial acumen with experience of producing and analysing data.Good communication and organisation skills.
If you are interested in having a chat about this role, please forward updated CVs to Mikey at COREcruitment / mikey@corecruitment.comRole: Supply Chain Manager Location: Cambridge Salary: £60K + Benefits COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
The Job
The Company:
Our client is a prominent player in the UK's electrical wholesaling industry.
They pride themselves on being one of the largest distributors of electrical products, offering an extensive selection of top-quality items sourced from renowned global manufacturers.
With a vast network comprising of hundreds of locations across the UK, they ensure seamless operations and unparalleled customer service.
Their commitment to excellence extends beyond mere product distribution; They strive to provide a comprehensive solution by granting access to hundreds of thousands of items coupled with efficient same-day delivery services.
Moreover, what sets them apart is their dedication to fostering expertise within their teams.
They empower their employees to become industry specialists, equipping them with the knowledge and skills needed to serve customers better.
This unique approach ensures that they not only deliver the products required but also offer in-depth insights and support expected from a trusted wholesaler.
The Role of the Profit Centre Manager
Efficiently manage inventory by placing orders and overseeing stock levels to ensure adequate supply and minimize shortages.
Supervise and lead a team of employees, fostering a collaborative and productive work environment.
Take charge of site management responsibilities, ensuring smooth operations and maintaining a high standard of service delivery.
Cultivate strong client relationships through effective communication and networking activities.
Conduct sales activities both on-site and during client meetings, showcasing the extensive range of electrical products and services offered.
Coordinate with clients to understand their needs and provide tailored solutions to meet their requirements.
Collaborate with the sales team to develop strategies for business growth and expansion within the electrical wholesaling industry.
Stay updated on industry trends and market developments to identify new opportunities and enhance competitiveness.
Uphold company standards of excellence by adhering to policies and procedures and promoting a culture of continuous improvement.
Benefits of the Profit Centre Manager
£40,000 - £50,000
Uncapped Annual Bonus
25 Days Holiday + BH
Healthcare
Car, Phone, Laptop provided
The Ideal Person for the Profit Centre Manager
You will possess a background or experience in the electrical industry, demonstrating knowledge of electrical products, systems, and terminology. This familiarity will enable them to effectively understand and communicate with customers, providing informed solutions to their needs within the electrical wholesaling sector.
You are motivated and dedicated, with a track record of success derived from being assertive and straightforward in your interactions with customers. Your proactive approach should lead to tangible results in sales and customer satisfaction.
You will have experience in running and managing teams, demonstrating the ability to push for progress and foster growth within an established team. A strong networker, you should be socially active and adept at building and maintaining relationships. Attending events and engaging with customers should come naturally to them, allowing for effective expansion of the company's client base.
With a sales-driven mindset, you should actively pursue opportunities to engage with customers, both on-site and during external meetings.
You will be profit-focused, with a keen understanding of business acumen. You should possess the ability to make strategic decisions that contribute to the company's bottom line while ensuring customer satisfaction.
If you think the role of Profit Centre Manager is for you, apply now!
Consultant: Lisa Spiteri ?
Email: lisas@otrsales.co.uk
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in Your market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Job Description:
A leading Pensions and Investment firm is seeking an enthusiastic individual to look after their Excel models within their UK defined benefit pension scheme practice. This is a a great opportunity if you are looking to build and lead a team of people to create new Excel models as well as developing and maintaining existing ones. The role will focus on providing high-quality service using your actuarial and Excel skills to enable high quality delivery of projects.
This role can be based in London, Birmingham, Glasgow, or Edinburgh.
Essential Skills/Experience:
Relevant pensions experience. We are seeking applicatns who are either taking exams as well as those who have decide not to take exams.
Have a good understanding of valuing UK pension scheme defined benefits.
Strong technical actuarial skills and a preference to work on technical actuarial matters.
Excellent Excel and VBA skills.
R coding experience.
Working knowledge of the legislative framework for UK pension schemes.
Knowledge of Technical Actuarial Standards as it pertains to actuarial models.
Aptitude in working with detailed actuarial calculation models.
Core Responsibilities:
Leading the delivery of modelling projects to help meet a high-quality standard of service for clients.
Regularly review and validate existing models to ensure accuracy and relevance.
Providing technical specialist expertise working collaboratively alongside client and technical teams. Work collaboratively in the preparation of models including checking work undertaken by more junior team members.
Ability to work independently to proactively resolve complex modelling cases relating to pension scheme specific features.
Ability to explain and resolve technical matters for the client and technical teams.
Develop internal networks and work across teams.
Provide leadership, role modelling and mentoring to members of the technical team.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15646
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Title – Print Officer Location – Nottinghamshire NG2 Contract – Temp – Mid Aug Hours – 37 Role summary – This company is currently seeking a Print Officer to work in the office of the print department. As a Print Officer, you will be responsible for various tasks including print estimating, account management, invoicing, procurement, and other related duties. The ideal candidate will have a strong background in print production and management, with excellent organisational and communication skills. Key Responsibilities:
Produce print estimates and quotes for clients
Manage client accounts and maintain strong relationships with customers
Process invoices and ensure timely payment from clients
Procure materials and services required for print production
Coordinate with the print production team to ensure timely delivery of projects
Provide excellent customer service and support to clients
Manage and maintain accurate records and documentation
Stay up-to-date with industry trends and developments
Requirements:
Minimum of 2 years' experience in print production and management
Excellent knowledge of print production processes and techniques
Strong organisational and communication skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and other relevant software
Good understanding of financial and accounting principles
Ability to multitask and work under pressure
Excellent attention to detail
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk....Read more...
Medway Council are recruiting for a Team Manager for the Children in Care Team. To lead, manage and coach a team of newly qualified, experienced social workers and family support workers responsible for delivering and improving services for vulnerable children, young people and their families To improve outcomes for children and young people by developing effective partnership working with other Council services and partner agencies to ensure efficient delivery of the service. To contribute towards delivering the council’s vision for Children’s Social Care in order to ensure the objectives and priorities are realised. To be competent in all areas of the PCF at Advanced Social Worker level and The Knowledge and Skills Statement (KSS) for practice supervisors. ACCOUNTABILITIES Lead, manage and motivate a staff team ensuring high quality supervision is completed regularly which includes case management oversight, timely decision making, the effective implementation and review of children’s plans and provides the opportunity to reflect and recognise areas of practice which are good or requires improvement, and supports the ongoing learning and development of workers. Allocate cases within the statutory timescale ensuring assessments, statutory visits and planned reviews have clear objectives and outcomes in order to ensure that all vulnerable children receive a service that reflects the Council’s commitment to safeguarding and putting the needs of individual children first. Complete and review performance development plans for the team which enhance individuals personal and professional development needs and contributes towards staff retention. Effectively use available team performance data to monitor standards and performance and ensure compliance with practice standards and procedures. Supervise Newly Qualified Social Workers in their Assessed and Supported Year in Employment, where appropriate. if you're interested in this role then please email me your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964....Read more...
