Regional Optical Trainer job covering Southern England. Zest Optical are currently looking to recruit a Regional Trainer for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to plan and deliver product, sales & retail training activities to key customers. This position will involve supporting independent opticians across Southern England.
Regional Optical Trainer – Role
Visit optical stores to train and communicate on products and services.
Organise, coordinate and host digital learning initiatives including live webinars.
To develop training ideas to enhance sales levels.
Supporting the Head of EPS with projects.
Supporting the Head of EPS with training content creation (CET, technical product training, dispensing & retail optimisation) creating storyboard, presentations and adapt this content to various formats (e-learning platform, ppt…) with the support of the marketing team.
Supporting the sales team with customer training requirements and their KPIs.
Regional Optical Trainer – Requirements
Dispensing Optician qualification
Working on own initiative to tight deadlines
Ability to communicate at all levels both verbally and in writing
Ability to effectively analyse and interpret data
Regional Optical Trainer – Salary
Base salary between £35-40k
Company car and a range of additional benefits
Monday – Friday working
To avoid missing out on this opportunity, please click on the Apply Now link below.....Read more...
Ophthalmic Lens Trainer job covering Southern England. Zest Optical are currently looking to recruit a Regional Lens Trainer for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to plan and deliver product, sales & retail training activities to key customers across Southern England.
Ophthalmic Lens Trainer – Role
Visit optical stores to train and communicate on products and services.
Organise, coordinate and host digital learning initiatives including live webinars.
To develop training ideas to enhance sales levels.
Supporting the Head of EPS with projects.
Supporting the Head of EPS with training content creation (CET, technical product training, dispensing & retail optimisation) creating storyboard, presentations and adapt this content to various formats (e-learning platform, ppt…) with the support of the marketing team.
Supporting the sales team with customer training requirements and their KPIs.
Ophthalmic Lens Trainer – Requirements
Dispensing Optician qualification
Working on own initiative to tight deadlines
Ability to communicate at all levels both verbally and in writing
Ability to effectively analyse and interpret data
Ophthalmic Lens Trainer – Salary
Excellent base salary
Company car and a range of additional benefits
Monday – Friday working
To avoid missing out on this opportunity please click on the Apply Now link below. ....Read more...
As a Customer Advisor Apprentice you will actively:
Work closely with your Lifetime regional trainer making sure you have regular 1-2-1's on how you are progressing with your apprenticeship.
Learn how to actively approach customers and how to engage with them naturally, putting this in to practice and demonstrating how to have great conversations and helping them find everything they need to complete their project,
Shadow your colleagues to learn and understand how to give the best customer service.
To experience how the store works, you will spend time in all departments shadowing your colleagues and demonstrate what you have learnt with your Lifetime Regional Trainer.
Experience and learn different departments, an example of your 12 months would look like:
Months 1-3 Front End
Months 3-5 Outdoor
Months 5-7 Décor
Months 7-9 Building
Months 9-10 TradePoint
Months 10-12 Showrooms.
Learn how to work with colleagues in the department you are training in. Understand how to support them, sharing their knowledge and expertise to help you give great service, and learn about the store.
Learn about the different types of customer communications, the types of customer challenges and how to either deal with them or the escalation process.
Learn and understand the importance of customer feedback, how to share it with your Unit Manager/Trading Manager, and how this can improve service and processes within your store and the business.
Learn and understand how to utilise all available tools and systems to help maximise sales, ensuring your customer has everything they need to complete their project.
Learn and understand MyLife to support you with your apprenticeship, taking responsibility to complete modules and updating your skills endorsements with your line manager.
Learn how product/project availability is maximised within the department you are training in and how this helps your customer.
Learn about the processes relevant to the department you are working in and how they help your store, the business and your customers.
Learn how to take personal responsibility for being legally compliant.
What you'll need to succeed:
A passion for learning
Be hardworking and looking for variety and a fast-paced working environment, with an opportunity to learn in all areas of the shop floorWant to develop new skills and put in to practice what you are
learning
Build a positive and effective relationship with your regional trainer
Be committed to attending 1-2-1 six weekly sessions with your regional trainer
Be committed to completing the apprenticeship and achieving your qualification
Committed to your apprenticeship
Once you have completed your apprenticeship you will be required to:
Take part in a discussion around your apprenticeship, your experiences and what you have learnt
Complete a multiple-choice test and an observation
Complete and pass an End Point Assessment
UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)Training:
Retailer Apprenticeship Level 2, including Functional Skills in Maths and English.
Training Outcome:
Ongoing support and development
Employer Description:B&Q is the UK's leading home improvement and garden living retailer, helping customers have smarter homes since 1969.Working Hours :Shift work including weekends.Skills: Team Working,Organisation Skills....Read more...
Duties will include, but will not be limited to:
Providing telephone and email support
Using diagnostic tools
Fault finding
Replacing parts
Servicing
Installing new robotic mowers
Repairing existing installations
Creating service videos
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in MOET.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a prominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:A full-time Service & Repair Engineer position may be offered upon successful completion of the apprenticeship.Employer Description:Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service.
Mower Magic deals in a huge range of domestic and professional products, having access to over 25 million pounds worth of merchandise at any one time.
Mower Magic is the UK's leading retailer of Home Robotics. We have an extensive collection and our own enthusiasm resulted in us appearing on a national television technology programme.Working Hours :Monday to Friday 8:30am to 5pm (alternate Saturdays during the summer season)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
I’m working with a fantastic law firm who are looking for an experienced NQ to 5 PQE Residential Conveyancer to join their fantastic team in Derby. The firm are looking for a qualified Solicitor, Chartered Legal Executive or Licenced Conveyancer, though will consider those without qualifications, who have hands on residential conveyancing fee experience to join their successful team. This role allows hybrid working. Joining this growing firm in their open plan Derby office, you will be sat alongside a lively team of Conveyancers of varying experience and have support from a bank of Paralegals. The firm are focused on serving local people, not panel work, as they have an existing client base through word-of-mouth and direct enquiries. You will be working on a busy caseload covering all matters relating to Residential Conveyancing.
For this role, it is essential that you are confident in running your own caseload of sales and purchases across both leasehold and freehold transactions. The firm are very supportive, and your targets will be achievable. There is also a dedicated new business team who deal with onboarding, and a helpful IT trainer to get you up to speed. If you are interested in this Residential Conveyancer role in Derby, then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website. Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
I’m working with a great firm who are looking for an experienced 3 to 5 PQE Residential Conveyancer to join their brilliant team in Leicester. The firm are looking for a qualified Solicitor, Chartered Legal Executive or Licenced Conveyancer, though will consider those without qualifications, who have hands on residential conveyancing fee earning experience to join their successful team. This role allows hybrid working. Joining this growing firm in their open plan Leicester office, you will be sat alongside a small team of Conveyancers of varying experience and have support from a bank of Paralegals. The firm are focused on serving local people, not panel work, as they have an existing client base through word-of-mouth and direct enquiries. You will be working on a busy caseload covering all matters relating to Residential Conveyancing.
For this role, it is essential that you are confident in running your own caseload of sales and purchases across both leasehold and freehold transactions. The firm are very supportive and your targets will be achievable. There is also a dedicated new business team who deal with onboarding, and a helpful IT trainer to get you up to speed. If you are interested in this Residential Conveyancer role in Leicester, then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website. Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
As a Customer Service Apprentice, your primary responsibilities will include assisting customers via phone, email and in person, addressing their enquiries and providing solutions. You will help maintain high standards of service by ensuring all customer interactions are handled in a professional, timely and friendly manner.
Customer Interaction & Support – Handle customer enquiries via phone, email and online chat, providing timely and professional assistance.
Order Processing & Record Management – Process customer orders, update databases and maintain accurate service records using company CRM systems.
Problem-Solving & Complaint Handling – Address customer concerns, resolve issues efficiently and escalate complex queries when necessary.
Collaboration & Team Support – Work closely with sales, logistics and warehouse teams to ensure seamless operations and excellent service delivery.
Administrative Tasks – Assist with paperwork, reports and documentation to support customer service operations and business processes.
This role is perfect for someone who enjoys helping others, has excellent communication skills and thrives in a fast-paced environment. If you're eager to learn, passionate about delivering outstanding customer service and ready to take on a rewarding challenge, we encourage you to apply!Training:
Delivered in the workplace with one to one Trainer/Assessor support. A schedule of workshops/support sessions are available in college for those who wish to attend.
Training Outcome:You will have the chance to grow within the company, with the opportunity to progress in your career.Employer Description:Elcom Ltd is an award-winning manufacturer renowned for innovation, quality, and exceptional customer service. With a strong industry presence, we specialise in delivering high-performance products tailored to our customers' needs. Our commitment to excellence, teamwork, and continuous improvement makes us a trusted partner and a great place to build a career.Working Hours :Monday - Friday between 9.00am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Lovelle Estate Agents Humberston is more than just an estate agency – we are a team of passionate property experts dedicated to making a real difference. As one of the leading estate agencies in Lincolnshire and East Yorkshire, we take pride in our reputation for exceptional customer service, strong marketing, and a people-first approach.
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development and will gain an insight into the day to day operations of busy estate agency.
Your duties will include:
All aspects of general administration.
Data entry, updating IT systems and ensuring data is stored correctly.
Writing letters.
Dealing with incoming and outgoing post.
Creating content and writing updates for social media. This could include marketing, providing information and updates, and taking or posting pictures.
Designing flyers, updating property details and other marketing materials.
Answering the telephone, assisting with queries and providing a reception service.
Learning from a mentor, and shadowing our team.
Copying and producing documents, ensuring data is stored in line with GDPR regulations.
Using spreadsheets and helping to produce reports.
All other associated duties as required
The successful candidate will have a full induction and will have the opportunity to learn about working within the property sales and letting sectors.Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning, that could lead to a permanent job role, and possible internal progression.Employer Description:Lovelle Estate Agents Humberston is more than just an estate agency – we are a team of passionate property experts dedicated to making a real difference. As one of the leading estate agencies in Lincolnshire and East Yorkshire, we take pride in our reputation for exceptional customer service, strong marketing, and a people-first approach. -
- At Lovelle Humberston, we don’t just sell houses – we help people find their perfect home. We go the extra mile to ensure our clients receive the best experience possible, and we take the time to truly understand their needs. Our team works together in a supportive, fast-paced, and rewarding environment where no two days are the same. -
- Run by local director Samantha Nicholson-Merritt, our Humberston office has been a key part of the community for over a decade. Located in a prime position with convenient customer parking, we provide a welcoming and professional space for both clients and staff. We believe in doing things differently – treating people as individuals, delivering on our promises, and always striving to be the best. -
- If you are motivated, enthusiastic, and eager to build a career in estate agency, Lovelle Humberston is the perfect place to thrive. We offer excellent opportunities for growth, a friendly and dynamic workplace, and the chance to be part of a company that truly cares about its staff and customers.Working Hours :Normal working hours are 09.00 – 17.00 Monday to Friday, with overtime available on Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Friendly and talkative,Professional,Well presented....Read more...
