The Hive is a reimagined lead generation and customer service department for the Savills UK business. Residing in Richmond, the Hive is made up of two teams. The Outbound team support Lettings and Sales, while the Inbound team support the whole UK business. The team has embarked on a 5 year project to transform into a modern, technologically advanced department where they plan to become a Market Leader in their space.
Purpose:
To deliver consistently high levels of customer service to our clients - a clear point of difference so all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services.
You will be responsible for handling incoming telephone and email enquiries for the business, in order to resolve enquiries and generate leads.
Day to day duties:
Answer incoming calls and provide accurate and complete information in a timely manner
Resolve customer inquiries, ensuring that the customer's needs are met
Maintain a high level of knowledge about the company's products, services, and processes
Follow established procedures for handling customer inquiries and complaints
Upsell additional products or services to customers, as appropriate
Accurately document customer interactions and maintain detailed records of customer inquiries
Adhere to established call handling and customer service standards
Understand the company's organisational structure and marketing campaigns
Be the "voice of the brand" and uphold the benchmark of the brand
Follow all Hive procedures, processes and frameworks
Required Core Competencies:
Supporting and Co-operating
Interacting and Presenting
Adapting and Coping
Organising and Executing
Achieving Personal Work Goals and Objectives
Deciding and Initiating Action
Training:Customer Service Apprenticeship, Level 2 or Level 3 (depending on experience).
On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Written skills....Read more...
Your day-to-day responsibilities will include:
Ongoing coordination and management of the individual bid processes from a bid decision to submission, ensuring adherence to governance processes and accurate audit trail, including:
Circulation to the defined team
Internal bid timeline management, including bid timeline plan, engaging and ensuring visibility of timescales to all contributors and stakeholders and delivery to these
Facilitating, coordinating and leading tender meetings including start-ups, progress reviews and storyboard sessions
Management and development of the written response - Engaging with cross-functioning teams to confirm accurate response allocations to enable all customer responses to be completed
Management and coordination of the commercials – Engaging with the relevant pricing teams to ensure the pricing is completed and approved in line with the opportunity and internal governance requirements
Coordination and compilation of the opportunity documents ready for submission
Support the continuous enhancement of the bid standard response library and provide the Bid Team with high-quality written content for PQQs, tenders, business proposals, case studies, and other relevant materials as needed.
Responsible for maintaining and updating the bid standard response library, ensuring supporting and source documents are managed proactively and in a timely manner.
Defining areas for improvements in tender documentation and associated supporting information gaining support and agreement from the internal stakeholders including Sales and operational teams.Training:The training for the apprenticeship will be carried out remotely with workshops/one to one's/reviews undertaken by a dedicated learning coach with RHG Consult Ltd.
On successful completion of the apprenticeship, you will gain a Level 3 Bid and Proposal Co-ordinator qualification and be eligible for membership of the Association of Bid and Proposal Management Professionals (APMP).Training Outcome:Tunstall is a market-leading health and care technology provider, and you will be part of a supportive and forward-thinking team.Employer Description:Tunstall is a market-leading health and care technology provider.
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries.
At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.
Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.Working Hours :Monday-Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Training:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration apprenticeship.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Hours/days tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Social Media Management:
Develop and maintain engaging social media profiles for the business
Build a strong following and boost engagement across all platforms
Collaborate with partners to create cohesive and effective social media strategies
Marketing & Campaigns:
Create marketing materials including newsletters and SMS campaigns
Deliver brand-consistent digital marketing content in line with client and company guidelines
Conduct market research and competitor analysis to inform strategy
Brand & Content Strategy:
Ensure all digital content aligns with brand identity and voice
Monitor performance and adjust campaigns as needed for best results
Analytics & Reporting:
Track and report on website and social media traffic to the Managing Director
Analyse campaign performance and provide actionable insights
Team Support & Collaboration:
Provide marketing support to the sales and admin teamWork cross-functionally to ensure smooth communication and campaign alignment
Website Management:
Keep company and project websites up to date
Showcase products and services through strong digital presence
Training:
Multi-channel Marketer Level 3 Apprenticeship Standard
20% off the job training every Wednesday
Training Outcome:After the Level 3 Marketing Apprenticeship:
Full-time employment:
Many employers choose to keep apprentices on permanently after their programme - especially if you've made an impact! You could become a:
Marketing Assistant
Social Media Executive
Content Creator
Digital Marketing Co-ordinator
Progress to a Higher Apprenticeship (Level 4 or Degree Level)
You can keep growing your skills and qualifications with:
Level 4 Marketing Executive Apprenticeship
Digital Marketing Degree Apprenticeship
Or even a specialised course in SEO, PPC, branding, or analytics
Develop into a Specialist or Managerial Role:
With a bit more experience, you could step into:
Marketing Executive
Social Media Manager
Brand Manager
Digital Marketing Manager
Even Head of Marketing later down the line!
Freelance or Start Your Own Business:
With strong creative and digital skills, some marketing apprentices go on to become:
Freelance content creators
Social media consultants
Or even launch their own agencies!
Employer Description:M&D Building & Construction (North East) Ltd is a reputable building and refurbishment company based in Chester-le-Street, County Durham. Established in May 2020, the company specializes in insurance repair works, property restorations, and specialist cleaning services.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Analytical skills,Team working,Creative,Non judgemental,Patience,social media....Read more...
At work you will develop an understanding of how sales and marketing work together. A clear idea of what marketing activities work for a B2B business and why, and how to measure the effectiveness of marketing activities.
Over the period, you may also have the opportunity to go attend events which will increase your industry knowledge.
On the job training, guidance and support will be provided, however much of the work will be done independently.
Duties will include:
Creating and editing visual content for our websites, and social media channels including Instagram, LinkedIn, and Pinterest
Providing ideas and executing the company’s social media activities ongoing
Creating and managing email marketing campaigns
Maintaining CMS platforms (Shopify, WordPress)
Conducting market research and analysing data, draft case studies and reports
Maintaining marketing documents and reports
Working on advertising and PR calendar throughout the year
Helping with the planning and execution of events
Full training and support will be provided by your workplace mentor and from the LDN Apprenticeship team
Training:Multi-channel Marketer Level 3 Apprenticeship Standard:
The apprenticeship training will be provided by LDN apprenticeships and is for a 18 month duration. It involves six hours of study per week, plus one live tutorial or masterclass session per month. Three exams and three work based projects to be assessed for the multi-channel marketer level 3 qualification
You will learn a variety of marketing principles, analytics, emerging trends, company branding as well as creating marketing campaigns from start to finish
You will learn how to develop and execute digital marketing strategies for successful customer acquisition and engagement
Training Outcome:
Develop and implement marketing skills and knowledge. Creative skills in Adobe Suite, and build confidence in a wide range of marketing responsibilities across channels
Employer Description:Fashionizer is an award-winning uniform company, we work for amazing luxury five-star hotels, and spas located in amazing locations across the world. Founded in 1993, and based in Kew Gardens, we design and produce bespoke uniform collections, as well as innovative organic spa uniforms. We are recognised for our strong sustainability credentials and manufacture in Europe. We are focused on designing modern styles using high quality materials and classic fashion references & craftmanship. With a dedication to innovative design and high technical standards, we ensure all our garments are fit for purpose. We have 8 employees and you can find out more about Fashionizer & our Spa brand at www.fashionizer.com, www.fashionizerspa.com; www.youtube.com/user/FashionizerUniformsWorking Hours :Monday - Friday, 9.30am - 6.00pm including 30 minute break for lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Creative,Initiative,Adobe suite, illustrator,....Read more...
The primary function of this role is to investigate returned parts from our customers and provide written technical reports on the findings.
The types of products being investigated are primarily coming from the commercial vehicle market and include safety critical components involved in vehicle braking systems, transmission systems and suspension systems.
MAIN RESPONSIBILITIES:
Monitoring of customer claims portals (UK and Europe)
Registration and tracking of customer claims
Investigation of customer field claims (use of technical test equipment and systems)
Generate 8D reports for customer field claims
Interface with Claims Investigation Centers and Product lines in Europe on complex investigations
Discuss technical findings directly with customers (once technical competency reached)
Training:Engineering Technician - Technical Support Technician Apprenticeship Standard
Year 1 - 2 Days a week at Appris Training Centre, Bradford: BTEC Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence - Electrical, Electronic and Mechanical Engineering)
Year 2 & 3 - 1 Day a week at Appris Training Centre, Bradford: BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge - Mechanical Engineering)
Year 2 to Year 4 - Workplace qualification: EAL Level 3 Diploma in Advanced Manufacturing Engineering - Technical Support Technician (Quality).
Year 1: Product and process training. Learn basic principles of problem solving by investigating claims. Learn how to use different test equipment to measure and analyse both mechanical and electronic components. Interact with customer claims portals
Year 2: Increase responsibility in the claims investigation process. Experience of other departments at work. Sales, training, finance.
Year 3: Begin to take the lead for particular product groups in the claims process. Develop problem-solving and communication skills
Year 4: Take responsibility for designated customer groups and the related claims processes
Training Outcome:
Potential for further ZF-supported learning – HNC, Degree
Resident Quality Engineer for UK Customers
Application Engineering
Employer Description:ZF in Batley refers to ZF Batley, which is a part of ZF Group, a global technology company that supplies systems for passenger cars, commercial vehicles, and industrial technology. ZF is particularly known for its work in driveline and chassis technology as well as active and passive safety technology.
The ZF Batley site is located in West Yorkshire, UK, and it has historically specialised in components related to braking systems, particularly for commercial vehicles (like trucks and buses). The site was previously known as part of Lucas and TRW, which were acquired by ZF as part of its expansion into safety technologies.Working Hours :Monday to Thursday 0830hrs to 1630hrs
Friday 0830hrs to 1600hrs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Role: Transport ManagerLocation: Bolton Reporting to: Warehouse DirectorSalary: £35,000 - £37,500 depending on skills and experienceHours of Work: Contracted 42.5 hours per week – Mon to Fri – 10am – 6pmOur client is one of the UK’s leading manufacturers and distributors of bathroom products. The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+. The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations. Job SummaryTo safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth. To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering. This role will report directly to the Warehouse Director. Reporting to this person will be approx. 30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers. Key Areas of Responsibility: Manage the routing of the vehicle effectively.To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimumTo manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrievalTo have appropriate controls and procedures in place to manage all aspects of customer service and communicationTo be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency proceduresOversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etcTo plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costsAd-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior ManagementTo implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection ActThe post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnelTo implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010)Skills, Knowledge, and Personal Attributes: Experience working in similar environmentAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffExperience of working in high pressured environment handling high number of ordersProven high customer service focusCreative and innovative thinkerIT literate and able to uses multiple of software and hardware platformsWorks logically and systematically to solve problems, make decisions and think laterallyExcellent team-playerAbility to work under pressure to achieve set targets and meet deadlinesMaintains a positive attitude to continued learning and growthProfessionalSelf-motivatedConfidentPositiveFlexibleQualificationsGood competency in Excel, Word and Transport RoutingGood knowledge of health and safety legislationBenefitsHolidays – 22 days rising to 25 days after 3 complete years of servicePension – 4% contributionDeath in service – 2 x annual salaryIf you feel you have the relevant experience, we’d love to hear from you….apply today?....Read more...
Sacco Mann are recruiting for a highly regarded regional based firm who are bringing in a Residential Conveyancer into their Darlington offices. The firm deliver high quality services and have an excellent reputation. This role will consider application from qualified Solicitors and non-qualified fee earners with strong residential conveyancing experience.
The Role
You will manage a diverse caseload of residential leasehold and freehold sales and purchases and remortgages from start to finish. Most of the work comes in from local refers and repeat business and you will have the opportunity to build long lasting relationships with refers and the local client base.
Key Responsibilities
Managing your own mixed caseload of residential conveyancing files
Working alongside the head of department who is based in the Darlington offices
Building client relationships
What’s in it for you?
Comptitive salary
Strong support network within the firm
Further career development
About You
Qualified Solicitor or non-qualified fee earner with 2 + at least years’ experience within residential conveyancing
Ability to build long lasting relationships with colleagues and clients
Strong desire to develop your career further
If you are interested in this Residential Conveyancer role in Darlington then please get in touch with Chloe Murphy on 0113 467 9783 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Account Executive - Sales - Award-Winning Insurance Broker
Location: Outskirts of Stratford-on-Avon
Contract Type: Permanent
Our client, a leading insurance broker, is seeking a driven Account Executive to join their broking team in the Outskirts of Stratford-on-Avon. This is an exciting opportunity to drive business growth and deliver exceptional service within a company committed to protecting, excelling, and succeeding together.
Position Overview
As an Account Executive, you will play a crucial role in developing and nurturing relationships with new and existing clients.
Responsibilities
- Drive business growth by developing and nurturing relationships with new and existing clients
- Provide tailored insurance solutions and manage accounts post-sale, ensuring clients' evolving needs are met
- Collaborate with internal teams to identify new opportunities and ensure compliance with regulatory standards
- Monitor and report on performance, ensuring targets are met or exceeded
- Represent the company professionally and maintain a positive image
- Manage administrative duties related to client accounts and documentation
Requirements
- Proven experience in an Account Executive role within the insurance industry
- Strong communication, negotiation, and client management skills
- Ability to identify new business opportunities and drive growth
- Knowledge of FCA regulations and compliance requirements
- Proficiency in CRM and insurance platforms
- Problem-solving mindset and ability to implement solutions
- Cert CII qualification or a willingness to work towards it (desirable)
- Experience with Acturis or similar policy management systems (desirable)
Benefits
- Access to a Wellbeing Assistance and Group Medical Insurance
- Gym membership discounts and an eye care scheme
- Flexible work arrangements and up to 27 days of annual leave (increasing with service)
- Option to buy extra days of annual leave
- Contributory pension, Group Life Assurance, and Income Protection
- Bonuses for successful referrals and professional qualifications
- Volunteer days to support causes that matter to you
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pm.Skills: Team Working,Organisation Skills....Read more...
Assisting qualified technicians with routine servicing and scheduled maintenance of cars
Supporting in the diagnosis of mechanical and electrical faults using industry-standard diagnostic tools and equipment
Learning to repair or replace faulty parts and components, including brakes, suspension, steering, exhaust systems, batteries, and more
Carrying out vehicle inspections to ensure roadworthiness, safety, and compliance with relevant standards
Maintaining a clean, organised, and safe working environment in line with health and safety regulations
Completing service records and job cards accurately, documenting all work undertaken
Communicating effectively with colleagues to ensure smooth workflow and customer satisfaction
Attending off-site training sessions provided by the apprenticeship training provider to develop theoretical knowledge and meet qualification requirements
Demonstrating a positive, proactive attitude and a commitment to continuous learning and development
Supporting general workshop duties, including stock control, tool care, and equipment checks
Training:
Motor Vehicle Service and Maintenance Technician – Light Vehicle
A bespoke programme of technical and vocational training
Functional skills in maths and English if applicable
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Thompson and Smith Ltd is a well-established, customer-focused motor dealership with a proud reputation for delivering exceptional service and value. Led by Ian Smith, our close-knit team combines decades of experience in both vehicle sales and aftersales support, offering customers expert advice, high-quality vehicles, and traditional service values.
From nearly new and used cars to light commercial vehicles, our stock is immaculately prepared and available with nationwide delivery. Our modern workshops are equipped with the latest diagnostic technology, ensuring high standards of maintenance and repair. We are committed to developing new talent and take pride in supporting the next generation of motor trade professionalsWorking Hours :Shift patterns tbc. Operating hours Monday-Friday 8.30am-5.30pm, Saturday 8.30am-5pm, Sunday 10am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.78
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.71 with 0.28 store specific allowance
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Land Development Manager – Renewable Energy Location: Gloucestershire or Derby (flexible working from home model included) Climate17 are working with a market leading renewable energy company, who specialise in the development of utility-scale solar projects and battery storage systems with operations across the UK, Spain, Italy, Australia and New Zealand. From identifying suitable land and assessing its feasibility, to obtaining planning permission and grid connection permits – their development team has successfully completed over 1 GW of projects globally. These projects are now owned by some of the largest solar investors worldwide. Due to growth in the business, an opportunity has arisen for a Land Development Manager to join the business development team and play a key role in expanding their portfolio of renewable development projects. The client can offer a flexible work from home model, alongside weekly visits to their offices in Gloucestershire and Derby. Responsibilities: The successful candidate will manage the process of prospecting for new suitable renewable energy development sites, from initial site identification through to completion of heads of terms with key stakeholders and to provide ongoing landowner liaison and support to the project planning and delivery team. This will include:Investigation of possible grid opportunities.Perform land feasibility reviews.Proactively sourcing suitable sites for solar and storage project development.Work with the grid team to secure grid authorisation and obtain grid connection offers.Identify freehold land acquisition opportunities.Negotiating Heads of Terms.Ongoing landowner liaison and relationship management with key local stakeholders and communities. Requirements: Self-motivated and enthusiastic with the ability to take ownership of the site identification process.An outgoing and success driven individual (educated to degree level), alongside sales experience in the land / renewables sector.RICS accreditation or similar background in land acquisition is preferred.An understanding of the electricity grid/grid applications and knowledge of the renewables industry are desirable.A competent, business development mindset alongside strong negotiation skills.Clean UK driving license, with the flexibility to travel to sites and events. Benefits Key benefits include a generous bonus scheme, private healthcare, Octopus EV salary sacrifice scheme and pension.....Read more...
Key Responsibilities:
Support the day-to-day administration and maintenance of the Joblogic system
Maintain data accuracy and consistency within the system by regularly auditing records, identifying quality issues, and supporting data cleansing initiatives
Support the creation and distribution of operational and performance reports, working closely with various departments to gather and understand their data needs
Collaborate with operational teams to improve the quality and timeliness of data entry
Troubleshoot and escalate system issues with the relevant stakeholders or Joblogic support
Work with the data team to identify trends, inefficiencies, and opportunities for automation to improve efficiency
Assist in developing clear and accurate documentation, including user guides and best practices for Joblogic. Maintain records of procedures, findings, and data definitions to support system consistency and user understanding
Assist in gathering, organising, and analysing data from a variety of sources
Maintain and update dashboards and reports for internal teams
You will learn to use business intelligence tools and databases (e.g., Excel, Power BI, SQL).Training:QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship.Training Outcome:90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.
What we offer:
Full support towards your Data Analyst Level 3 or 4 apprenticeship
A collaborative, supportive team environment
Opportunity to gain hands-on experience with operational data systems
Long-term development opportunities within a growing business
Benefits:
Critical illness cover
Company sick pay and income protection
Company Health Insurance
Above statutory holidays allowance
Increased holiday allowance with service
Employee assistance programme
Work related training/memberships/subscriptions paid
Pay It Forward Monthly Bonus/Yearly review
Free parking
Pension
Death in Service
Employer Description:Commercial Maintenance Services UK Ltd (CMS) are a nationwide market leader in Facilities and Commercial Building Maintenance. Established in 2000, CMS have built a reputation for delivering trusted and specialist M&E Hard and Building Maintenance Services to clients across the UK.
With a team of over 190 employees operating 24/7, 365 days a year, CMS offers a range of integrated commercial maintenance services, including reactive and planned Gas, Heating, Plumbing, Air Conditioning, Electrical, Catering Equipment installation, repair and maintenance.Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Designing artwork and creating social media content
Coming up with fresh ideas and keeping up with trends
Scheduling and managing our content calendar
Assisting in TikToks, video filming, and creative projects
Helping organise events and marketing campaigns
Working closely with the Senior Marketing Executive to develop your skills
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams.
Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation.
Use research data to inform marketing decisions, targeting, planning, delivery.
Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives.
Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption.
Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.
Support the administration of marketing activities, e.g., organise a webinar or online/offline event; run an email campaign, run a pay per click (PPC) campaign, support press, advertising and PR activity, and partner marketing activity.
Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals.
Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities. Contribute to the monitoring of marketing expenditure and activities to a specified budget and plan in line with company processes.
Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness.
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day release.
You will undertake Multi-Channel Marketeer Level 3 Standard.
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Training Outcome:We have taken on serveral apprentices in the past and many of them stay on with us to either progress to higher apprenticeships or stay with us on full-time employment.Employer Description:At Venatu Recruitment Group, we specialise in connecting exceptional talent with outstanding opportunities. As a leading recruitment agency, we are committed to delivering tailored workforce solutions across multiple sectors, including manufacturing, logistics, engineering, construction, commercial, and professional services.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 3:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Eager to learn....Read more...
All Formats• Updating Daily Management Information (MI) Reports and sending them to clients. • Receiving daily deliveries from couriers, sorting, reconciling them and inputting them onto the All Formats network. Report any exceptions to the All Formats Team Leader.• Assisting with daily postal duties, including sorting, franking, generating postal manifests ready for Royal Mail collection.• Packaging and enveloping completed documents and checking contents of packaged documents.• Answering All Formats telephone and directing call to correct individual• Responding to incoming emails.• Assisting with the production of Sales Quotations and sending them to clients.• Assisting in the preparation and production of monthly invoice requests.• Monitoring stocks of stationery and ordering where required.
Reception Providing Reception cover to support the team on designated days and additional holiday/absence and break cover, as required. Providing a professional and effective Reception service for the Charity, demonstrating excellent customer service skills as a first point of contact. Providing support with the visitor/contractor sign in/out protocols, to help ensure these are strictly adhered to and that visitors and contractors are parked in appropriate parking bays. Ensuring the Reception visitor check-in process is completed in an accurate and customer friendly manner, including the checking-in/photographic ID for all visitors, using QAC’s Visitor Photo ID system. Provide assistance for visitors using the system, as required, including VI/accessibility assistance. Providing visitors/contractors with relevant information on arrival, including safeguarding information and emergency procedures. Support QAC safeguarding and security procedures and challenge as necessary. Receiving and handling internal/external telephone calls using the Reception telephone system, in a professional manner, ensuring queries are effectively managed and directed to the appropriate person
eneral Administration Liaising with different teams/departments to ensure an excellent level of service is provided. Following QAC Policies and Procedures. Maintaining and updating records and filing systems. Use of office equipment (photocopier, phone systems, franking machine, scanner etc.)General ● Adhere to QAC’s Health and Safety Policy at all times, recognising responsibility for own safety and that of others.● Act at all times in accordance with QAC Values of Respect, Excellence, Enabling, Collaboration and Inclusion and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement).● Comply with all QAC policies and procedures.● Complete any training required for the role.Training:The succesful apprentice will be allocated with an assessor who will visit them within teh workplace once every 6-8 weeks.
In addition, they will attend an online lesson one day per month.Training Outcome:There is the potential of a permanent position for the succesful canidate, on completion of the apprenticeshipEmployer Description:The Queen Alexandra Charity, Birmingham has a mission to ‘empower young adults with learning difficulties and disabilities to achieve their ambitions and to lead fulfilling lives’
All Formats is a commercial enterprise operating within and wholly owned by the Queen Alexandra Charity, providing Braille Transcription Services, Large Print, Audio Transcription and Consultancy Services to a wide range of organisations, businesses and individuals.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
SMD Ltd, is a leading provider of structural metal decking solutions across the UK, is offering an exciting opportunity for an ambitious and motivated individual to join our Contract Team as a Construction Apprentice.
You’ll be working on a variety of construction projects, assisting in site operations from start to finish. Under the guidance of experienced professionals, you will gain well rounded skills and knowledge in all aspects of a construction project. This includes estimation, commercial, technical and site management whilst learning how to maintain health and safety standards, and ensure work is delivered to a high quality and on schedule.
Our Contracts Team manage projects from start to finish - they secure, design, process and deliver every project. As part of the team, you will support with various tasks within the areas of estimating and sales, commercial, design & construction management.
Duties would include but are not limited to:
Answering phone calls & emails
Booking in estimates and chasing customers for status updates
Completing pre-qualification information for prospective customers
Processing, printing and posting site drawings
Logging site diary information provided and collating weekly contract report for issue
Processing & logging time sheet information & site paperwork
Providing document control support for all team functions
Collating and issuing site documentation
Assist in organising and booking in site equipment, deliveries & sub contract labour
Attend and contribute to internal team meetings and deliver agreed actions when requested
Support with various forms of data entry
Training:
General job role training will be given in house by members of the Contract Team alongside our Training & Development Manager for any visits to a construction site
On the job training and college release. Detailed training plan to be confirmed in apprentice e-portfolio
Training Outcome:
Progression to Full Time employment
Employer Description:Since 1987, SMD have been shaping the skyline of Britain and skylines across the world by designing, supplying and installing products that help form iconic buildings that we all know. Initially, we specialised in composite metal floor deck and, over the years, have developed a suite of market leading profiles that complement our first-class design and installation service. Our floor deck profiles are available on their own or as a ‘Complete Solution’ where we design, manufacture, deliver and install the fall arrest systems, floor deck, shear studs and concrete in a single package. In addition, we offer structural roof deck profiles, void protection systems and a concrete topping service. All our products come with our excellent design and installation service. SMD’s business strategy is very much based around providing quality products and first-class service, ensuring our clients’ needs are delivered at all levels, and that the business develops to meet their future needs. We strive to deliver SMD’s main goals of Quality, Service, Safety and Sustainability. To complement our comprehensive product range, we offer a wealth of technical experience on our website and in person. The pre-construction and manufacturing elements are only the first part of the story. A quality product is only ‘true quality’ when successfully installed on your project. Our operations are structured to ensure effective management of your project. Delivered through a network of regional construction teams and backed up by directly employed site operatives.Working Hours :Monday - Thursdays, 08:45 - 17:00 and Friday, 08:00 - 15:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Health and Safety OfficerRomford, EssexSalary £33,527 to £38,418 per annum dependant on experience plus great benefits37.5 hours per weekFully On Site role
Are you a Health & Safety professional passionate about making a difference in the non-profit sector?
A leading non-profit organisation is looking for an experienced Health & Safety Officer to oversee and enhance health, safety, and fire safety compliance across all sites, ensuring a safe and supportive environment for staff, volunteers, and service users. This role would suit an experienced Health and Safety Officer from within a similar healthcare/hospice setting.
Key Responsibilities:• Lead on health & safety and fire safety matters across the organisation, ensuring compliance with legislation.• Conduct risk assessments, audits, and inspections across multiple locations, including clinical and retail spaces.• Investigate incidents, report findings, and implement preventative measures.• Develop and deliver training on health, safety, and fire procedures, including COSHH, First Aid, and Fire Safety.• Maintain up-to-date policies and procedures, ensuring adherence to the Health & Safety at Work Act 1974 and other relevant regulations.• Liaise with regulatory bodies such as the HSE, Fire Authority, and Local Environmental Health Officers.• Support business continuity planning and emergency preparedness.
What We’re Looking For:• NEBOSH Diploma (or equivalent) in Health & Safety (essential).• NEBOSH Fire Safety qualification (essential).• Proven experience in a healthcare or non-profit setting.• Strong knowledge of risk assessments, incident investigations, and safety audits.• Ability to train, influence, and promote a culture of safety across an organisation.• Experience working with regulatory frameworks, such as RIDDOR and COSHH.• Membership of a professional body (IOSH, IIRSM, or IFE) is desirable.• A full UK driving licence and willingness to travel between sites.
Benefits and working environment:• A friendly, open and warm team to offer support and guidance.• Opportunity to lead and shape health & safety policies in a vital non-profit setting.• Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave.• Pension scheme and Occupational Sick Pay on commencement.• Active Education team providing in-house training and supporting learning opportunities.• Free Car parking and subsidised restaurant with a good selection available daily when working at the hospice.Please note that a DBS basic disclosure check will be undertaken as part of my client’s pre-employment screening for the successful candidate.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges,
If you're ready to be part of our success story and grow with us into the management team, your future awaits- apply now and let your career flourish!
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
Researching new business prospects and identifying opportunities.
Telephoning new prospects and arranging meetings to discuss our services.
Supporting the team in maintaining strong relationships with existing clients.
Assisting the Marketing Manager with campaigns and creating marketing materials.
Participating in direct marketing efforts and attending networking events.
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems.
Completing ad-hoc tasks, such as client updates and monthly business reporting.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are Monday to Friday 8:30am to 5:00pm, with an early finish at 4:30pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Flexible and adapable....Read more...
The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges,
If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish !
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The
Company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
Researching new business prospects and identifying opportunities
Telephoning new prospects and arranging meetings to discuss our services
Supporting the team in maintaining strong relationships with existing clients
Assisting the Marketing Manager with campaigns and creating marketing materials
Participating in direct marketing efforts and attending networking events
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems
Completing ad-hoc tasks, such as client updates and monthly business reporting
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are Monday to Friday 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Flexible and adapable....Read more...
You will play a key role in supporting various functions of the business while studying towards a recognised qualification at Derby College. Throughout the apprenticeship, you will be supported by experienced professionals and have the chance to work on real projects that contribute to the success of the organisation.
As an apprentice, you will:
Support daily operations across departments such as HR, marketing, finance, legal, and facilities.
Assist with organising meetings, maintaining records, and handling administrative tasks.
Deliver excellent customer service both internally and externally, demonstrating professionalism and respect.
Contribute to team projects, including potential travel to other sites.
Attend regular training sessions at Derby College to support your development.
This is a fantastic opportunity to gain broad business experience and develop a wide range of transferable skills in a supportive and professional environment.Training Outcome:Once the 2-year employment and training are complete, the successful candidates will have the transferable skills to be part of any business and be prime candidates to work within our industry and contribute to the overall goal of reaching a decarbonised UK heating solution.Employer Description:Vaillant UK are proud to be part of the worldwide heating and hot water corporation Vaillant Group who has presence in over 20 countries with national sales companies, and exports to more than 60 states. The Vaillant Group is an international family-owned company with a heritage of over 150 years in providing customers with energy-saving and easy to operate solutions for heating, cooling and hot water. In its core business of heating technologies, the company is the second-largest European manufacturer in this sector. In addition, the Vaillant Group is also active in ventilation and air-conditioning technology markets. The company develops and manufactures its products and services at sites in the United Kingdom as well as Germany, France, Spain, Italy, Slovakia, Turkey and China. The Vaillant Group has a growing focus on products and systems that use renewable energy. There is a growing demand for these products across Europe, and the focus of the Group in this area relates strongly to heat pumps, which utilise the heat from the earth or the ambient air, and solar thermal systems. The development of Hybrid systems which combine renewable energies with heating appliances to create highly efficient and intelligent systems, is also a key focus area for the business.
As one of the world’s leading manufacturers of environment-friendly heating and air-conditioning technology, sustainability plays an integral role in the Vaillant Group’s activities. Home and world climate are inseparable and modern heating technology can today make an important contribution to achieving climate protection targets. In the UK alone, replacing an old heating system with a new high efficiency boiler can save more than 30 % of energy a year, and reduce CO2 emissions by a corresponding 30%. Sustainable heating is central to the Vaillant Group and its operation.Working Hours :Monday to Thursday between 8:30 till 17:00, Friday 8:30 till 15:30.Skills: Communication skills,Logical,Team working,Initiative,Dependable,Trustworthy,Flexible and adaptable,Positive attitude,Motivated and enthusiastic....Read more...
Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional Product Development Engineer to their successful team.If you have previous design and or project experience within materials handling equipment (conveyors) or sheet metal industry experience and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Product Development EngineerPurpose of Job: To provide engineered design solutions for new and existing company products.Product Development Engineer Duties:Design Activities• Innovative product design using SolidWorks design software, from design specifications as required by the business.• Continuous improvement of existing products and processes.• Ensuring design quality, continuity and that design directives are followed.• Produce detailed manufacturing drawings from 3D models (SolidWorks).• Producing documents to support manufacture, operating manuals, health and safety and other documentation for assigned products.• Creating and managing BOM’s (Bill of Materials) within company ERP system (Jobscope).• Produce product technical specifications.• Ensure that all designs produced: • Are “Fit for purpose”, Innovative and value engineered. • Support efficiency of manufacture. • Meet the requirements of the design specification. • Conform to statutory regulations for design, Health and Safety and operation and maintenance activities.• Ensure drawings / parts database are always up to date with current revisions.• Develop and maintain a set of designed standard products to support the company’s objective by maximising the number of standard products offered and manufactured.• Support the design review process, as necessary.• Creation and maintenance of any product specific technical documentation.• Challenge existing designs and manufacturing methods.• Work closely with the manufacturing department, Project Engineers and Sales team to ensure designed products meet the requirements of the business.• Be hands-on, see product through from design to commissioning.Project Execution• When standalone products are successfully sold, act as the facilitator to process these items through the company, acting as PE and liaising with internal departments and directly with clients to ensure that the orders are successfully executed. This will include creation and issuing of BOM’s, issuing of drawings and production of any bespoke drawings required.• To ensure that assigned contracts are undertaken in such a manner as to achieve customer satisfaction and to within contract cost estimate and to time schedules.• Ensure that documentation is appropriately filed, and that the company’s position is protected at all times.Administration• Continuous development of filing system for all standard products, so that information is easily accessible by others within the company.• Ensure that all company procedures including those set out in the quality assurance manual and working procedures are adhered to at all times and improved, as necessary.• To observe at all times the Health & Safety at Work Act 1974 and to maintain safe and clean working areas.• Attend and host meetings, as necessary.• Attend site visits as necessary.Identified Skills• Technical knowledge of the design process.• Creative and innovative.• Effective organisational skills.• Excellent problem-solving skills.• Flexible and dependable.• Good team player.• Able to efficiently communicate both written and oral.Product Development Engineer - Qualifications & ExperienceExperience as a Design Engineer/ Product Engineer.• Experience in sheet metal and fabricated product design is essential.• Experience in special purpose machinery design, desirable.• Proficient use of SolidWorks 2022, specifically with sheet metal and weldments.• Use of AutoCAD 2D.• HNC or equivalent within mechanical / manufacturing engineering subject.• Basic knowledge of electrical engineeringProduct Development Engineer previous suitable job titles: Design Engineer, Mechanical Design Engineer, Project Engineer, Mechanical Project Engineer, Mechanical Draughtsperson, Draughtsperson, Draughtsman, Project Design EngineerPlease apply ASAP....Read more...
