Sales Process Improvement Jobs   Found 27 Jobs, Page 1 of 2 Pages Sort by: Relevance Date

New Business Sales Coordinator

An exciting opportunity at a leading supplier has hit the market; our client is hiring for a New Business Sales Coordinator based in Wiltshire. The New Business Sales Coordinator will directly report to the Sales Team Leader. Main responsibilities of the New Business Sales Coordinator, based in Wiltshire: Provide quotations quickly and correctly Process customer orders Review contracts Be pro-active and keep in regular contact with existing customer base Manage new customer enquiries Be keen on being part of a culture that seeks continuous improvement Requirements of the New Business Sales Coordinator based in Wiltshire: Ability to influence and encourage Being able to be creative and be comfortable challenging the status quo Excellent written and oral communication skills Component with IT systems Strong Microsoft Office background This is a great opportunity for a New Business Sales Coordinator that has attention to detail, takes pride in their work and wants to do the best for their customers. To apply for this New Business Sales Coordinator role in Wiltshire please send your CV to kchandarana@redlinegroup.com or please call 01582 878 830 / 07961 158 784 ....Read more...

Internal Sales Manager

As Internal Sales Manager you will be joining a highly successful business who supply to the automotive business. Based in Stokenchurch with a competitive salary working across two sites in Stokenchurch and Redditch, the role is full time and permanent. Purpose of the role: To ensure the smooth running of the sales administration and internal quotation process, supporting key account manager and external sales teams managing the internal sales team. Key Responsibilities for the Internal Sales Manager: Support the internal sales teams with processing customer orders, quotes and forecasts Woking across two sites/split week Ensure all sales processes are followed Day to day support Proactively managing customer orders with long lead times Train, manage and develop internal sales team to encompass improvement Lead, nurture, motivate and support the team Support sales director with data, activity request, stock liability Work with supply and procurement team to ensure purchase cycle runs smoothly and products are managed correctly Produce weekly summary reports Coordinate larger sales projects Coordinate and monitor quotation feedback process Liaise with operations to ensure order fulfilment Skills Required for the Internal Sales Manager: Experience in managing an internal sales team Confident communication skills at all levels Strong relationship builder, customer focused Team management experience Able to work in fast paced and demanding environment Advances Excel, Word, PowerPoint Full valid UK driving licence What’s in it for you? A competitive salary Hours: 38.5 hours per week, 08:30-17:00 (Monday to Thursday), 08:30-15:30 (Friday) 23 days holiday plus UK bank holiday, rising to 25 days holiday after five years’ service Holiday Buying additional 5 days option to purchase Life Insurance Annual Bonus Health Cash Plan Scheme On-site training Excellent career progression opportunities Modern facilities Ad-hoc employee functions including annual Summer Social (usually held in June each year) Charitable fundraising opportunities Free car parking ....Read more...

Sales Support Executive

This is a  fantastic opportunity to work for a growing London-based IT Managed Services Provider.The primary focus of the role is to support the directors with the sales and administration operations.The key responsibilities are: Customer service: Addressing customer requests,  answering questions for prospective clients and providing information about our services.Administrative tasks: Maintaining customer records, managing sales leads, and processing orders.Communication: Providing well-written and professional communications via email ,telephone and video calls, or in-person.Job Tracking: Tracking jobs and scheduling as well as assisting with our Technician dispatch calendar management.Knowledge Transfer Once you have been fully trained on our in-house CRM system, you will help to familiarise new team members with the system.Reporting: Generating reports to help the sales and engineering teams’ efficiency.Process improvement: Recommending improvements to our working practices to increase efficiency and working with the team to implement these improvements. Key skills required: Strong verbal and written communication skillsStrong listening skillsAttention to detailAbility to work autonomouslyMeeting deadlinesComputer literacy - especially Microsoft Outlook, Word and Excel.Reporting skillsGood organisation skills The role is full-time and will be working from home.Good luck! ....Read more...

Project Engineer

Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional project engineer / design engineer to their successful team.If you have previous design and or project experience within materials handling equipment and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Purpose of Job: Responsible for the engineering and technical disciplines needed to complete a project.Project Engineer / Design Engineer - Core Skillset• System layout experience• SolidWorks + AutoCAD (GA, Design & Detailing)• Experience with special purpose machinery, ideally conveyors• Sheet metal, structural and fabrication design• Solid knowledge of material flow• Project Management• Managing costs, BOMs• ERP/ MRP systems• Prior experience with recycling equipment ideal but not essentialDesign Activities• To produce general arrangement drawings in 3D and/or 2D for the Projects and Sales departments. This involves the full engineering integration of the company’s inhouse products (conveyors, structures and ancillary equipment) with that of specialist third party manufacturers to create a tailored plant layout within the space available without compromising material flow.• To work with the Sales team or the Projects team to optimise a layout until it reaches the point of Design Freeze at which the customer signs off the GA to allow full project launch.• To ensure design quality, cost, time and standardisation are appropriately considered throughout the design and delivery process• To use SolidWorks and AutoCAD as the main design platforms for the above.Project Engineer / Design Engineer - Project Execution• Be hands-on, pro-active and own the engineering development of a project from initial concept through design, release, manufacturing, testing and commissioning.• To model and detail detailed in-house products through to full release to the shopfloor producing detailed manufacturing drawings from 3D models (SolidWorks). This will involve using the Company’s standards library and customising if necessary.• To create and release BOM’s (Bill of Materials) within the company MRP system.• To produce and maintain technical documents for the Engineering and Sales departments, operating manuals, H&S, maintenance etc.• To define product technical specifications, both internal design standards and legislative/mandated industry standards.• To attend site to take or check measurements• To produce technical specifications for in-house products or those we purchase.• To challenge existing designs and manufacturing methods for the benefit of the Company and the customer.• To work closely with the Manufacturing department, Project Engineers and Sales team to ensure designed products meet the overall requirements of the business• To provide full engineering support on the project including at site whenever needed and particularly over Installation, Commissioning and Testing.• To give full support to the Project Manager over the course of the project and attend site as necessary to ensure the plant/machine is successfully commissioned and customer is delighted.Assessment and Improvement Duties• Assess which sales and/or project layouts worked well, and which did not in order to improve the design process for next time.• Work on the continuous improvement of existing products and processes. • Make any necessary adjustments to designs to reduce costs wherever possible.• To analyse the costings of our proposals and projects in comparison to our competitors’ Proposals to unlock the differences between what is being offered in order help the Company’s Sales department become more effective with its own proposals.• To remove cost from our proposals by working continuously toward smarter solutions, tighter designs, alternative third-party suppliers and new processing concepts. To add as much functionality to every design, even if the extra functionality is included as priced extras. Our aim is for the most efficient designs with best functionality at the most cost-effective prices.• To appraise the Sales proposals to ensure the quality of our designs, offers and our approach is always at the highest possible level, visually appealing as possible, clear as possible in its concept to ensure our customers will value it.Experience & Qualifications• Experience as a Project Engineer / Design Engineer• Experience in sheet metal and fabricated product design is essential• Experience in special purpose machinery design, desirable• Experience in recycling and associated material flow• Proficient use of SolidWorks 2022 & AutoCAD 2D• Basic knowledge of electrical engineering• Creative and innovative with a desire to improve continuously• Excellent problem-solving skills• Able to efficiently communicate both written and oral• Confident decision-making ability• HNC or equivalent within mechanical / manufacturing engineering subjectProject Engineer previous suitable job titles: Project Design Engineer, Design Engineer, Draughtsperson, Draughtsman, Draughtswoman, Draughtsperson, Design Project Engineer, Detailer, Mechanical Design Engineer, CAD Draughtsperson, CAD Drafter, Project Manager, Mechanical Project Engineer, Design Technician, Mechanical Design TechnicianPlease apply ASAP ....Read more...

Design Engineer

Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional project engineer / design engineer to their successful team.If you have previous design and or project experience within materials handling equipment and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Purpose of Job: Responsible for the engineering and technical disciplines needed to complete a project.Project Engineer / Design Engineer - Core Skillset• System layout experience• SolidWorks + AutoCAD (GA, Design & Detailing)• Experience with special purpose machinery, ideally conveyors• Sheet metal, structural and fabrication design• Solid knowledge of material flow• Project Management• Managing costs, BOMs• ERP/ MRP systems• Prior experience with recycling equipment ideal but not essentialDesign Activities• To produce general arrangement drawings in 3D and/or 2D for the Projects and Sales departments. This involves the full engineering integration of the company’s inhouse products (conveyors, structures and ancillary equipment) with that of specialist third party manufacturers to create a tailored plant layout within the space available without compromising material flow.• To work with the Sales team or the Projects team to optimise a layout until it reaches the point of Design Freeze at which the customer signs off the GA to allow full project launch.• To ensure design quality, cost, time and standardisation are appropriately considered throughout the design and delivery process• To use SolidWorks and AutoCAD as the main design platforms for the above.Project Engineer / Design Engineer - Project Execution• Be hands-on, pro-active and own the engineering development of a project from initial concept through design, release, manufacturing, testing and commissioning.• To model and detail detailed in-house products through to full release to the shopfloor producing detailed manufacturing drawings from 3D models (SolidWorks). This will involve using the Company’s standards library and customising if necessary.• To create and release BOM’s (Bill of Materials) within the company MRP system.• To produce and maintain technical documents for the Engineering and Sales departments, operating manuals, H&S, maintenance etc.• To define product technical specifications, both internal design standards and legislative/mandated industry standards.• To attend site to take or check measurements• To produce technical specifications for in-house products or those we purchase.• To challenge existing designs and manufacturing methods for the benefit of the Company and the customer.• To work closely with the Manufacturing department, Project Engineers and Sales team to ensure designed products meet the overall requirements of the business• To provide full engineering support on the project including at site whenever needed and particularly over Installation, Commissioning and Testing.• To give full support to the Project Manager over the course of the project and attend site as necessary to ensure the plant/machine is successfully commissioned and customer is delighted.Assessment and Improvement Duties• Assess which sales and/or project layouts worked well, and which did not in order to improve the design process for next time.• Work on the continuous improvement of existing products and processes. • Make any necessary adjustments to designs to reduce costs wherever possible.• To analyse the costings of our proposals and projects in comparison to our competitors’ Proposals to unlock the differences between what is being offered in order help the Company’s Sales department become more effective with its own proposals.• To remove cost from our proposals by working continuously toward smarter solutions, tighter designs, alternative third-party suppliers and new processing concepts. To add as much functionality to every design, even if the extra functionality is included as priced extras. Our aim is for the most efficient designs with best functionality at the most cost-effective prices.• To appraise the Sales proposals to ensure the quality of our designs, offers and our approach is always at the highest possible level, visually appealing as possible, clear as possible in its concept to ensure our customers will value it.Experience & Qualifications• Experience as a Project Engineer / Design Engineer• Experience in sheet metal and fabricated product design is essential• Experience in special purpose machinery design, desirable• Experience in recycling and associated material flow• Proficient use of SolidWorks 2022 & AutoCAD 2D• Basic knowledge of electrical engineering• Creative and innovative with a desire to improve continuously• Excellent problem-solving skills• Able to efficiently communicate both written and oral• Confident decision-making ability• HNC or equivalent within mechanical / manufacturing engineering subjectDesign Engineer previous suitable job titles: Project Design Engineer, Project Engineer, Draughtsperson, Draughtsman, Draughtswoman, Draughtsperson, Design Project Engineer, Detailer, Mechanical Design Engineer, CAD Draughtsperson, CAD Drafter, Project Manager, Mechanical Project Engineer, Design Technician, Mechanical Design TechnicianPlease apply ASAP ....Read more...

PIM & DAM Specialist

JOB DESCRIPTION The PIM and DAM Specialist will be responsible for efficiently managing and optimizing our product data and digital assets. This pivotal role involves overseeing the organization, storage, and distribution of digital content, ensuring data accuracy and consistency across various platforms. The specialist will collaborate closely with cross-functional teams to streamline processes and implement best practices. Additionally, this role supports our marketing and sales teams by aligning product information with business objectives, enabling them to effectively promote and sell our products. With a keen eye for detail, the specialist will also analyze data trends and offer insights to drive improvements in our digital asset management strategies. The responsibilities of this position include: Responsibilities: Act as a super user and the main point of contact for all internal PIM users across various departments, including product marketing, sales, and IT. Provide user training and support. Collaborate closely with e-commerce sales teams to ensure alignment with downstream channel requirements. Manage the collection, maintenance, and distribution of product data for several categories of hardware and home improvement products. Ensure the accuracy and consistency of product information across all digital platforms and channels. Own the uploading of digital assets across PIM and DAM platforms, ensuring the integrity and accuracy of metadata throughout the process. Maintain and update product data feeds for third-party website integrations. Develop and implement best practices for data governance to maintain high data integrity. Conduct regular audits and quality checks of product data and digital assets. Manage the translation of product marketing content and manage the distribution of the translated materials. Facilitate communication between departments to streamline processes and ensure timely updates. Work with IT to implement and update data mapping and improve internal processes. Lead process improvement and innovation initiatives in data management workflows. Drive the lifecycle of digital assets to effectively support marketing and sales initiatives. Desired Skills and Experience Bachelor's degree in Business, Marketing, Information Technology, or a related discipline. At least 3 years of experience in product information management (PIM), digital asset management (DAM), or similar SaaS environments, ideally within the hardware and home improvement industry. Expertise with systems such as inriver, WebDam, and Acquia; experience in product categorization, taxonomy, and metadata management; adept at data manipulation using Excel. Knowledge of e-commerce best practices for product display pages. Exceptional project and time management skills, capable of handling multiple projects simultaneously. Strong problem-solving skills, keen attention to detail, and the ability to collaborate effectively with cross-functional teams. Excellent communication skills and adaptability to change. Leadership Traits Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and team work. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 80,000 to 95,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...

Regional Field Manager - THD

JOB DESCRIPTION This position is primarily responsible for providing ongoing training programs, processes, and strategies that enhance and accelerate the depth of knowledge and efficiency of the THD Field Service Unit (MET) in order to better service and increase sales with key home center. This includes providing field tutelage, and training tools that maximize MET performance and results in support of National Field Manager and National Account Managers. Responsibilities also include these key responsibilities: leadership within the field service team, partnership building within the DAP home center sales/marketing support staff and home center customers, improving sales and merchandising processes, advancing customer support levels, putting DAP in win-win scenarios with the THD's regional merchandising teams. Responsibilities Account service and support Account merchandising and cross-merchandising Customer satisfaction Process development, communication and compliance Product knowledge and training Staffing and recruitment Staff development SG&A management Requirements Bachelor's degree specifically in Sales, Marketing, or Business. 3-5 years of relevant sales experience; experience in the home improvement industry preferred Self-starter Strong verbal and written communication skills .. Benefits Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865Apply for this ad Online! ....Read more...

Quality Assurance Manager

The Company: Bespoke manufacturer of high performance Pumps and Pumping Equipment. Worldwide active customer base with the ability and flexibility to expand and grow. Exceptional growth plans and personal development plan tailored to individual needs and performance. Fantastic training and development conducted by professionals with decades of expert market experience. The Role of the Quality Assurance Manager Oversee and manage quality assurance processes, ensuring compliance with company policies and industry standards. Maintain and control quality documentation for all projects. Manage vendor performance, ensuring alignment with company quality objectives. Lead the quality improvement process through direct supervision and example. Ensure compliance with health and safety, environmental management, and cost of quality controls. Represent the company professionally with vendors, auditors, and regulatory bodies. Provide guidance, direction, and authorization to carry out quality assurance plans and procedures. Supervise and provide feedback to employees in accordance with the company’s quality management system. Benefits of the Quality Assurance Manager £40k- £50k Bonus Pension Life insurance 21 Days Annual Leave + Public Bank Holidays The Ideal Person for the Quality Assurance Manager Degree or equivalent qualification in Engineering discipline. Strong verbal and written communication skills. Experience in quality assurance, vendor management, and regulatory compliance. Leadership experience with the ability to manage teams effectively. If you think the role of Quality Assurance Manager is for you, apply now! Consultant: Joshua Cumming Email: joshuac@otrsales.co.uk Tel no. 0208 397 4114 Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. ....Read more...

Inspection & Warranty Administration Manager

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...

Construction Service Administrative Assistant

JOB DESCRIPTION This is a work from home position GENERAL PURPOSE OF THE JOB: This position will be responsible for supporting the Safety Service Rep team for all Tremco and WTI safety projects, workflow coordination in Salesforce, SAP, Smartsheet, MS Excel, and any other programs that house related data. This position ensures that safety service projects are tracked and executed timely by implementing tools and processes in conjunction with the Safety Service Supervisor. This position requires a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication, organization, and data management skills and will mainly interact with, but not limited to, safety equipment vendors, Safety Service Reps, Sales Reps, Customer Service, Business Ops Administration, Warranty, Drafting, and Program Management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop, execute, and communicate processes to ensure all safety opportunities are housed in Salesforce. Build a tool in Excel, Smartsheet, or Salesforce to track, update, and report on all safety projects throughout their entire life cycle. Identify possible project issues/conflicts and escalate as needed. Engage with assigned customer service reps to support order entry and ensure vendors are issued accurate and timely purchase orders. Liaise with vendors on shipment issues, turn round times, product issues, payments, etc. Monitor and report on job margins by running ZCCR for all active safety projects at varying degrees of frequency (weekly, monthly, quarterly, etc.). Attend weekly and or monthly open project review meetings with each SSR and the Regional Sales leader. Support national account opportunities as needed. Identify process gaps or areas for process improvement and work with the SSR team or other business units on implementing solutions. Responsible for reviewing, implementing, and communicating contract requirements to project stakeholders where applicable. Oversee custom approval drawing process in Smartsheet, monitor tasks and due dates, follow up with task assignments to keep the workflow moving to ensure critical dates are met, and create Smartsheet workflow automation as needed. Design and utilize a tool to track and submit safety warranty QA documentation to the Warranty Admin. Collect job-specific information, initiate CADD drawing requests, work with the Inspection scheduler for dispatching final/future QA inspections, and ensure punch list items are completed. Submit final inspection and all related documents to warranty admin and assist with warranty claim administration. Amend tools and processes in preparation for new systems and/or new business process/workflow implementations (Olympia/Inspect, etc.). Other duties as assigned by the manager. OTHER SKILLS AND ABILITIES: Excellent verbal and written communication skills, including facilitating professional presentations. Able to work and communicate with all levels of management. Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc. (Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change. Must be able to work effectively independently or in a team environment. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Sales Administrator

Are you a highly organised and detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? Are you looking for a role with the flexibility of being fully remote? If so, QD Tech Limited is looking for you!The company is a thriving London-based IT Managed Services Provider with a mission to deliver high-quality, dependable IT solutions. As part of their growth, they’re looking for an enthusiastic Sales Administrator to assist the directors with sales operations, customer service, and administrative tasks.QD Tech, believes in quality over profit margins and fostering long-term relationships built on trust. Their core values centre around honesty, technical excellence, and customer satisfaction. If you want to be part of a company that values its employees as much as its clients, this is the perfect role for you.Your key responsibilities will include: Customer Service – Responding to client queries, assisting prospective customers, and ensuring smooth service delivery.Administrative Support – Maintaining customer records, managing sales leads, and processing orders efficiently.Professional Communication – Engaging with clients via email, phone, video calls, and in-person meetings.Job Tracking & Scheduling – Assisting with technician dispatch calendar management and tracking jobs effectively.Knowledge Transfer – Learning our in-house CRM system and training new team members.Reporting & Analysis – Generating insightful reports to support sales and engineering teams.Process Improvement – Identifying and implementing strategies to enhance workflow efficiency. Why choose QD Tech? Because they do things differently! They prioritise technical expertise over aggressive sales tactics.They recommend solutions based on quality, not just profit margins.They invest in their people – training, coaching, and professional development are part of their DNA.They build trust – honesty is at the core of everything they do. This role is fully remote, offering you the flexibility to work from home while contributing to a forward-thinking and supportive team.Benefits: Day off for birthdayStaff training/developmentFlexible hoursRemote working/work at home What they’re looking for: Strong verbal and written communication skills.Excellent listening and attention to detail.Ability to work independently and meet deadlines.Proficiency in Microsoft Outlook, Word, and Excel.Organisational and reporting skills. Ready to be part of something special? Don’t miss this fantastic opportunity to grow your career with a company that values your skills and input.Apply today by attaching your CV to the link provided and take the next step towards an exciting career with QD Tech Limited! ....Read more...

Account Manager

Account Manager Rochester | Monday to Friday 9am - 5pm (37.5hpw) | £35,000 - £40,000pa KHR is partnering with a distinguished manufacturer who is on the hunt for a dedicated and personable Account Manager based from their modern site in Rochester. This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers. Position Overview As Account Manager you will be responsible for building and maintaining, strong, long-lasting client relationships, ensuring customer satisfaction to drive revenue growth for the company. Roles and Responsibilities - Build and maintain strong, long-lasting client relationships to drive revenue growth - Act as the primary point of contact for client queries, issues, and order updates - Conduct regular client meetings to review open orders, update timelines, and provide business updates - Maintain a high level of customer service by promptly and accurately responding to queries and proactively updating clients on order status - Address and resolve client issues, complaints, or concerns, escalating internally as necessary - Coordinate with internal departments to ensure orders are completed on time and in full - Proactively assist the production department with scheduling information and relaying customer requests - Work closely with the wider team to provide consistent and accurate communication to clients - Build an in-depth understanding of customer needs to identify sales opportunities for business growth - Assist the sales department with quotes and the NPD team with formulations and quotes as required - Support the procurement and logistics teams with sourcing, dispatch, shipping, and tracking when necessary - Develop account plans and strategies to retain and increase revenue and market share - Track and monitor customer satisfaction to identify areas for improvement and trends - Continuously improve the account function, ensuring an efficient and error-free process Candidate Profile - 2+ years of account management experience - Previous sales/order processing experience - Ability to resolve issues, handle complaints and queries - Manufacturing, Engineering or FMCG background - Strong communication and organisational skills - Proficiency in ERP/MRP systems and Microsoft Excel - Ability to multitask, problem-solve, and work in a fast-paced environment Benefits - Company events and activities - Company pension - Cycle to work scheme - Free on-site parking - Referral programme - x1.5 overtime rate - 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week) - Service rewards - Private healthcare - Annual salary reviews At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market... ....Read more...

Business Development Manager

Full-Time; PermanentDate Posted: March 4, 2025Who we are…Play is at the heart of everything we do, we host and manage many of BC’s most iconic events 365 days a year.  From concerts, festivals and thrilling rides to sports, activities and community gatherings.  The PNE manages and operates Hastings Park that is a multipurpose site with 7 event venues, an amusement park and a 115-acre green space with a natural sanctuary, walking paths, fishing pond and multiple cultural gardens.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.  With a focus on these core values, we are committed to bringing joy to our guests, our employees and our community through our mission to “Deliver Memorable Experiences”. The PNE is a matrixed organization that serves three business units and multiple departments. The PNE’s Sales, Marketing & Business Development Department oversees the company’s sales, marketing, ticketing, and business development for all departments and business units. The PNE is investing into Hastings Park venues and attractions and recently onboarded a new marque attraction to Playland ThunderVolt and in 2026 our venues are expanding with the addition of the Freedom Mobile Arch.  These new investments along with the continued evolution of our site makes Hastings Park and the PNE a leading opportunity for live entertainment, special events and experiences.We are looking for 2 new dynamic and results-driven Business Development Managers to drive new sales growth by identifying and securing new business opportunities in the event and live entertainment industry.  Specifically, we are looking for innovative and strategic sales team members to grow the following marketings: Corporate groupsMeetings &conventionsArts & Culture EventsFestivals including music, arts, culture, communityLive entertainment & premium experiences The ideal candidate will have a strong understanding of these industries, sales strategies, market trends, and the ability to build relationships with new clients to achieve revenue targets.  The Business Development Managers will report to the Director of Sales & Business Development.  One business development manager will be focused on growing our corporate, meetings & conventions event client baseOne business development manager will be focused on growing our arts, culture, festivals & live entertainment event & experience business Our Sales & Marketing Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive way What will you do this year? The Business Development managers have accountability to achieving the organization’s new sales targets.  The duties for this position include, but are not limited to:Key Responsibilities Sales Strategy: Develop and implement strategies to acquire new clients and expand market share.Lead Generation: Research and identify potential clients in target markets, generating new leads through cold outreach, networking, and attending industry events.Client Acquisition: Lead the sales cycle from prospecting to closing, including presentations, negotiations, and contract discussions.Relationship Building: Establish and nurture relationships with new clients, understanding their business needs and delivering tailored solutions.Market Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities.Collaboration: Work closely with the marketing, facility sales and operations teams to align on business development goals and create effective sales strategies.Reporting: Track, analyze, and report on sales performance, providing insights and recommendations for continuous improvement.Target Achievement: Meet or exceed new sales targets and key performance indicators (KPIs). What else? Minimum 5 years of experience in business development, sales, or a related field.Bachelor’s degree in business, marketing, hospitality, or a related discipline preferred.Proven experience in sales within the events and/or live entertainment industry.Strong track record of meeting or exceeding sales targets.Exceptional communication, negotiation, and presentation skills.Ability to build and maintain relationships with high-level executives and key stakeholders.Strong analytical skills with a keen understanding of market dynamics.Self-motivated, proactive, and able of working independently.Familiarity with Momentus or CRM software and other sales tracking tools.Excellent salesmanship to establish rapport with target audiences and enhance the company’s reputation.Ability to demonstrate problem-solving, critical thinking, and conflict resolution skills.Capable of thriving in a fast-paced, high-pressure environment, with the ability to multi-task.Availability to work events, including evenings, weekends, and holidays as needed.Criminal Record Check required for successful candidates. Who are you? Demonstrate respect & kindnessFosters collaborationModels’ integrityClient focusedSales drivenCreative & strategic Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $95,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Apprentice Customer Service Representative

As a Customer Service Apprentice, your primary responsibilities will include assisting customers via phone, email and in person, addressing their enquiries and providing solutions. You will help maintain high standards of service by ensuring all customer interactions are handled in a professional, timely and friendly manner. Customer Interaction & Support – Handle customer enquiries via phone, email and online chat, providing timely and professional assistance. Order Processing & Record Management – Process customer orders, update databases and maintain accurate service records using company CRM systems. Problem-Solving & Complaint Handling – Address customer concerns, resolve issues efficiently and escalate complex queries when necessary. Collaboration & Team Support – Work closely with sales, logistics and warehouse teams to ensure seamless operations and excellent service delivery. Administrative Tasks – Assist with paperwork, reports and documentation to support customer service operations and business processes. This role is perfect for someone who enjoys helping others, has excellent communication skills and thrives in a fast-paced environment. If you're eager to learn, passionate about delivering outstanding customer service and ready to take on a rewarding challenge, we encourage you to apply!Training: Delivered in the workplace with one to one Trainer/Assessor support. A schedule of workshops/support sessions are available in college for those who wish to attend. Training Outcome:You will have the chance to grow within the company, with the opportunity to progress in your career.Employer Description:Elcom Ltd is an award-winning manufacturer renowned for innovation, quality, and exceptional customer service. With a strong industry presence, we specialise in delivering high-performance products tailored to our customers' needs. Our commitment to excellence, teamwork, and continuous improvement makes us a trusted partner and a great place to build a career.Working Hours :Monday - Friday between 9.00am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience ....Read more...

Operations Manager (Sr)

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Senior Operations Manager manages daily production operations to meet Safety, Quality, Service and Cost objectives for a small plant or a section of a larger plant through continuous improvement strategies. Ensures supply chain execution in the provision of finished goods. Establishes and/or executes operating policies and procedures to achieve EHS standards, compliance, production schedules, product Quality Standards, customer expectations/satisfaction and operational cost targets. TREMCO'S EXPECTATIONS FOR ALL LEADERS: Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure sustainability and continuity of area of responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Implement lean manufacturing practices to deliver high standards of operational excellence. Ensure manufacturing data and metrics are accurately developed, collected, analyzed, and reported to drive continuous improvement and data-driven decision making. Develop processes, strategies, and budgets to meet assigned goals, especially those related to productivity, product specification, quality standards, on time delivery, lead time, scrap reduction, and safety. Apply a variety of field related concepts, best practices, and procedures in leading state-of-the-art, LEAN operational initiatives and strategies. Lead, direct, and oversee all aspects of manufacturing operations and infrastructure for assigned facility. Ensure the safety of staff, visitors, equipment, and facility in accordance with the North American Manufacturing Safety Program. Initiate prompt corrective action when necessary to bring manufacturing performance in line with plans and governing standards. Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales to achieve financial objectives. Ensure continued financial viability through sound fiscal management, preventative service maintenance and capital expenditure planning. Oversee, either directly or indirectly, investigations of labor, cost and process variances and deviations. Participate in annual budget preparation and manage results to the budget. Collaborate with senior leadership, operational leaders/peers, and management teams to refine and implement the lean transformation strategic plan. Drive operational growth through current and future products with an emphasis on streamlining operations and driving productivity. Operate collaboratively and cross-functionally to establish and drive working capital improvement programs, optimize planning and scheduling, reduce work-in-process levels, and improve overall inventory turns. Continuously address and resolve manufacturing constraints to achieve 100% on-time delivery. Leads the manufacturing team to excellent performance through a structured lean manufacturing system (MS-168) with the use of Operational Excellence tools. Ensure the execution of Lean concepts including but not limited to Kaizen, 5S, value stream mapping, GEMBA walks, poke yoke, KPIs, business statistics etc. Approve and direct the implementation and maintenance of operating policies. Establish quantitative and qualitative metrics, guidelines, and standards that are aligned with strategic direction by which the company's efficiency and effectiveness can be evaluated; identify opportunities for improvement. Provide leadership, management, and coaching to ensure a well-trained, motivated, and goal-oriented workforce driven to attain objectives and satisfactory performance in accordance with established policies and programs. Coach and develop staff in personal accountability, root cause corrective action, interpersonal communications, and company procedures and policies. Provide effective, inspiring, and motivating leadership by being actively involved and developing a broad and deep knowledge of strengths, opportunities, customers, products, geographic challenges, workforce, etc. Build a bench to ensure growth and succession. Assess capacity and resources to forecast current and future needs. Clearly define and communicate goals, key objectives, and metrics as well as new directives, policies, or procedures. Project a positive image of the organization to employees, customers, industry, and community; lead by example. Depending on plant/area size and scope, may perform one or more of the following: purchasing, planning/scheduling, logistics/freight, administrative tasks. EDUCATION REQUIREMENT: The educational minimal requirement for the Operations Manager position is an associate's degree or equivalent technical or trade certification with minimum of 10 years of industrial experience in a technical role and minimum of 4 years supervisory or "Lead" role experience. Bachelor's degree from 4 or 5 year accredited college or university in engineering, operations, business, or closely related discipline is preferred. Master's degree in business administration, manufacturing or engineering a plus. EXPERIENCE REQUIREMENT: A minimum of 4 years' supervisory or "Lead" role experience in an industrial environment. Experience in cost reduction, Lean manufacturing principles or other continuous improvement methodologies, design for manufacturability, project management and team building. Experience in budgeting, fiscal management, and strategic planning/execution. Extensive and diversified background in fabrication and/or chemical manufacturing preferred. Extensive experience with ERP systems and Microsoft productivity tools and Microsoft Office Suite. CERTIFICATES, LICENSES, REGISTRATIONS: SAP/ERP experience preferred. Green or Black Belt certification and/or Lean Manufacturing Certification preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Ability to leverage Microsoft Office Suite (Word, Excel, Outlook, Visio, PowerPoint) and SAP applications to daily job responsibilities. Proficiency in work-flow processes, value stream efficiency, and systems-thinking. Demonstrated knowledge and implementation of lean principles and continuous improvement tools with a thorough understanding of the DMAIC methodology. Strong analytical skills and ability to form opinions based on data aggregation. Ability to analyze complex requirements, identify key phases and workstreams, evaluate improvements and drive them to closure. Well organized, clear, rational, and analytical approach to creative problem solving, pragmatic solutions, and forward-looking planning. Exceptional verbal and written communication, listening and interpersonal skills to work with different management levels. Goal-oriented with proven record of self-motivation, achievement, and continuous improvement. Strong people management, development and team building skills. Ability to hold staff accountable and set appropriate targets. Superior diplomacy skill with the ability to build consensus/agreement and work across departmental boundaries to solve problems and accomplish organizational goals; willingness to look for/explore new solutions or methods. Rely on extensive experience and judgment to plan and accomplish goals. Track record of effectively leading an organization with a complex array of operations and leveraging strengths across areas. Excellent project management skills PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position is based on employee qualifications, business needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...

Technical Bid Manager

Holt Executive is partnering with a pioneering space technology company to find a Technical Bid Manager to join their team in Harwell, UK. This is an exciting opportunity to play a key role in developing and managing technical proposals for cutting-edge satellite missions, helping shape the future of space sustainability and in-orbit services. About the Role: As a Technical Bid Manager, you will be responsible for leading bid preparation, coordinating technical content, and managing proposal submissions. You will collaborate with engineering, commercial, and leadership teams to develop compelling proposals that showcase the company’s technical capabilities and innovative solutions. Key Responsibilities: - Lead the end-to-end bid process, including technical proposal writing, content coordination, and submission. - Work with engineering, sales, and leadership teams to define winning strategies and technical solutions. - Develop bid plans, timelines, and deliverables, ensuring alignment with customer requirements and deadlines. - Manage the coordination of technical inputs, ensuring consistency, accuracy, and clarity. - Create and review cost estimates, risk assessments, and resource plans for proposals. - Ensure compliance with customer specifications and industry standards. - Drive continuous improvement of bid processes and documentation quality. Essential Skills: - Bachelor’s or Master’s degree in Engineering, Business, or a related field. - Proven experience in technical bid management, proposal writing, or business development in the space, aerospace, or defense sector. - Strong understanding of space systems, satellite technology, or mission operations. - Excellent project management and organizational skills, with the ability to meet tight deadlines. - Strong communication skills, with the ability to present technical solutions effectively. - Proficiency in bid management tools and Microsoft Office Suite. Desirable Skills: - Experience in space sustainability, satellite servicing, or debris removal. - Familiarity with ESA, NASA, or commercial space bid processes. - Knowledge of proposal management methodologies and best practices. - Experience with cost modeling and pricing strategies. - Ability to coordinate international teams on collaborative bids. What’s on Offer? - Competitive salary and benefits package. - Work with a highly skilled, international team on innovative space missions. - Hybrid working model with flexible hours. - Private healthcare, life insurance, and relocation support. - Access to state-of-the-art office and cleanroom facilities. - Regular social events and career development opportunities. If you’re a talented Technical Bid Manager looking to lead proposals for groundbreaking space missions, apply today or contact Holt Executive for more details! ....Read more...

Resolution Specialist

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner. This position also handles the special colors for U.S. Customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures. Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion. Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e. incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate. Follow-up with internal employees as needed to resolve complaints within targeted timeline. Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance. Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served. Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers. Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits. Order supplies and maintain the filing system for backorders, pick slips, credits, etc. Complete monthly reports EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties. Must be deadline oriented with the ability to remain calm and composed during stressful situations PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear. ADDITIONAL INFORMATION: This job is 100% remote. The ideal candidate will be available during regular working hours between 8 am and 5:30 pm. Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $48,426 and $60,532 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...

Assistant Store Manager - Kingston upon Thames

Assistant Store Manager Kingston upon Thames Salary up to £30,000 + Benefits Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments? We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames. This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you! Key Responsibilities: Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning. Oversee staff performance and development, providing leadership and motivation to drive productivity. Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards. Lead and inspire the team to deliver exceptional customer service and achieve sales targets. Assist in developing and implementing strategies to improve operational efficiency and team performance. Maintain a positive team culture, fostering collaboration, trust, and continuous improvement. Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies. Ensure outstanding customer service at all times, handling escalated customer concerns when necessary. Be a visible presence on the shop floor, driving engagement and efficiency. Whats on Offer: Competitive salary package. 28 days of paid annual leave, including bank holidays. Staff discount. Full training and ongoing development opportunities. Access to a confidential Employee Assistance Programme. Workplace pension scheme. Ideal Candidate Profile: Proven experience as an Assistant Store Manager in a fast-paced retail environment. Strong operational knowledge, confident in managing store operations, stock control, and staff management. Passionate about delivering high standards of customer service and store presentation. Experience handling high stock volumes and ensuring efficient replenishment. Strong leadership and people management skills, with the ability to motivate and inspire a diverse team. Adaptable, collaborative, and proactive in supporting store operations. If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...

Assistant Store Manager - Leamington Spa

Assistant Store Manager Leamington Spa Salary up to £28,000 + Benefits Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments? We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Leamington Spa. This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you! Key Responsibilities: Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning. Oversee staff performance and development, providing leadership and motivation to drive productivity. Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards. Lead and inspire the team to deliver exceptional customer service and achieve sales targets. Assist in developing and implementing strategies to improve operational efficiency and team performance. Maintain a positive team culture, fostering collaboration, trust, and continuous improvement. Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies. Ensure outstanding customer service at all times, handling escalated customer concerns when necessary. Be a visible presence on the shop floor, driving engagement and efficiency. Whats on Offer: Competitive salary package. 28 days of paid annual leave, including bank holidays. Staff discount. Full training and ongoing development opportunities. Access to a confidential Employee Assistance Programme. Workplace pension scheme. Ideal Candidate Profile: Proven experience as an Assistant Store Manager in a fast-paced retail environment. Strong operational knowledge, confident in managing store operations, stock control, and staff management. Passionate about delivering high standards of customer service and store presentation. Experience handling high stock volumes and ensuring efficient replenishment. Strong leadership and people management skills, with the ability to motivate and inspire a diverse team. Adaptable, collaborative, and proactive in supporting store operations. If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...

FINANCE MANAGER

FINANCE MANAGERMANCHESTER CITY CENTREUP TO £60,000 + BENEFITS + BONUS1ST STAGE INTERVIEWS 27th, 28th and 31st March 2025 VIA VIDEO THE COMPANY:We’re proud to be partnering with a fast-growing business that is set to grow from £14m to c. £25m Turnover in the next 24 months, as a result, they’re now seeking an experienced Management Accountant or Finance Manager to join the business in a hands-on role.Reporting to a Part Time Finance Director, you’ll join the business as Finance Manager / Management Accountant, taking responsibility for leading two administrators who will handle transactional invoicing tasks, whilst you focus on Management Accounts, Cashflow Management, Balance Sheet / P&L Management, Budgeting, forecasting, MI Analysis, Credit Control (low volume/ high value), Payroll, Implementing modernised automated processes and producing MI Driven Financial insights.This is a great role to undertake a progressive role in a forward thinking fast paced business where you can advance your career.THE FINANCE MANAGER / MANAGEMENT ACCOUNTANT ROLE: Reporting to a Fractional/Part Time External FD and to the Owners of the firm, you’ll be responsible for the hands-on management of the finance function. Leading two administrators to undertake transactional invoicing tasks Month-end reporting and ownership of budgeting and forecasting. Prepare detailed financial reports, budgets, and forecast models Conduct in-depth financial analysis to support strategic business decisions Analysis of balance sheet and profit & loss statements. Monitor cash flow, reconcile accounts, and maintain financial records. Credit control and Payment runs VAT returns and liaise with Payroll bureau Develop and maintain financial performance dashboards and reporting mechanisms Automate and develop the transaction side of the accounts Integrate Sales Orders, Sales Change Order, and Project Budget process between accounts and project management team Assist in cost reduction and efficiency improvement initiatives Conduct ad-hoc financial analyses and special projects as required Provide actionable financial insights to senior management THE PERSON Ideally ACCA, CIMA or ACA Qualified, however, exceptional Qualified By Experience/QBE Candidates will be considered Current experience at Finance Manager or Management Accountant level Must have current experience of producing Management Accounts and Financial Analysis Strong understanding of financial principles and accounting standards Excellent analytical and problem-solving skills Advanced Excel and financial reporting tools skill Ideally with knowledge of Sage 50. Any experience of ISO90001 & ISO27001 would be an advantage. TO APPLY:Please send your CV for the Finance Manager / Management Accountant via the advert for immediate consideration. Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...

Product Development Engineer

Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional Product Development Engineer to their successful team.If you have previous design and or project experience within materials handling equipment (conveyors) or sheet metal industry experience and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Product Development EngineerPurpose of Job: To provide engineered design solutions for new and existing company products.Product Development Engineer Duties:Design Activities• Innovative product design using SolidWorks design software, from design specifications as required by the business.• Continuous improvement of existing products and processes.• Ensuring design quality, continuity and that design directives are followed.• Produce detailed manufacturing drawings from 3D models (SolidWorks).• Producing documents to support manufacture, operating manuals, health and safety and other documentation for assigned products.• Creating and managing BOM’s (Bill of Materials) within company ERP system (Jobscope).• Produce product technical specifications.• Ensure that all designs produced: • Are “Fit for purpose”, Innovative and value engineered. • Support efficiency of manufacture. • Meet the requirements of the design specification. • Conform to statutory regulations for design, Health and Safety and operation and maintenance activities.• Ensure drawings / parts database are always up to date with current revisions.• Develop and maintain a set of designed standard products to support the company’s objective by maximising the number of standard products offered and manufactured.• Support the design review process, as necessary.• Creation and maintenance of any product specific technical documentation.• Challenge existing designs and manufacturing methods.• Work closely with the manufacturing department, Project Engineers and Sales team to ensure designed products meet the requirements of the business.• Be hands-on, see product through from design to commissioning.Project Execution• When standalone products are successfully sold, act as the facilitator to process these items through the company, acting as PE and liaising with internal departments and directly with clients to ensure that the orders are successfully executed. This will include creation and issuing of BOM’s, issuing of drawings and production of any bespoke drawings required.• To ensure that assigned contracts are undertaken in such a manner as to achieve customer satisfaction and to within contract cost estimate and to time schedules.• Ensure that documentation is appropriately filed, and that the company’s position is protected at all times.Administration• Continuous development of filing system for all standard products, so that information is easily accessible by others within the company.• Ensure that all company procedures including those set out in the quality assurance manual and working procedures are adhered to at all times and improved, as necessary.• To observe at all times the Health & Safety at Work Act 1974 and to maintain safe and clean working areas.• Attend and host meetings, as necessary.• Attend site visits as necessary.Identified Skills• Technical knowledge of the design process.• Creative and innovative.• Effective organisational skills.• Excellent problem-solving skills.• Flexible and dependable.• Good team player.• Able to efficiently communicate both written and oral.Product Development Engineer - Qualifications & ExperienceExperience as a Design Engineer/ Product Engineer.• Experience in sheet metal and fabricated product design is essential.• Experience in special purpose machinery design, desirable.• Proficient use of SolidWorks 2022, specifically with sheet metal and weldments.• Use of AutoCAD 2D.• HNC or equivalent within mechanical / manufacturing engineering subject.• Basic knowledge of electrical engineeringProduct Development Engineer previous suitable job titles: Design Engineer, Mechanical Design Engineer, Project Engineer, Mechanical Project Engineer, Mechanical Draughtsperson, Draughtsperson, Draughtsman, Project Design EngineerPlease apply ASAP ....Read more...

Technical Estimator

Job Title: Technical Estimator Location: CheltenhamSalary: £35,000-40,000 Position Overview:Detail-oriented and technically skilled Technical Estimator to join a growing, experienced team. The Technical Estimator will be responsible for producing accurate and timely cost estimates. This role will be primarily office-based, but the successful candidate will also conduct site surveys across the UK as required.Key Responsibilities: Estimating & Costing: Prepare detailed cost estimates for smoke ventilation systems, including materials, labour, and equipment, based on project specifications and site conditions.Project Assessment: Review technical drawings, specifications, and requirements to develop accurate project estimates and identify any potential risks or challenges.Site Surveys: Travel to project sites to conduct site surveys and assessments, ensuring all relevant data is captured for accurate quoting.Technical Liaison: Work closely with the sales and project management teams to provide technical expertise and support during the bidding and project execution phases.Supplier Coordination: Liaise with suppliers and subcontractors to obtain competitive quotes and ensure materials are sourced efficiently and cost-effectively.Documentation: Maintain detailed and organized records of all estimates, site surveys, and related documentation for reference throughout the project lifecycle.Client Communication: Assist in preparing and delivering technical proposals to clients, providing clear and concise explanations of the proposed solutions and cost breakdowns.Continuous Improvement: Stay updated on industry trends, product developments, and best practices to continually improve the accuracy and efficiency of the estimation process. Skills & Qualifications: Experience: Previous experience in the smoke ventilation industry or a related field (e.g., fire alarms) is highly desirable.Experience in technical estimating, project costing, or a related role. Technical Knowledge: Strong understanding of smoke ventilation systems, fire alarm systems, or other building safety systems.Ability to read and interpret technical drawings, schematics, and specifications. Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.Problem-Solving: Ability to identify potential challenges and propose effective solutions.IT Skills: Proficiency in Microsoft Office and experience with estimation software or tools.Flexibility: Willingness to travel to project sites for surveys and assessments as needed. Benefits: Competitive salary based on experience.Opportunity to work with a market-leading company in the smoke ventilation industry.Ongoing professional development and training.Company-provided equipment and tools for site surveys.Collaborative and supportive work environment. For more infirmation, please call Rhys Jones in the RE Cheltenham office.INDPERM  ....Read more...

Finance Manager

FINANCE MANAGER WIDNES | OFFICE BASED UP TO £60,000 (Neg. to £65,000) + BENEFITS IMMEDIATE INTERVIEW AND START IS AVAILABLE THE COMPANY: We’re partnering with a successful c.£10m Turnover company operating in the construction industry that is looking to recruit an experienced Finance Manager to join the team. As Finance Manager, you’ll be reporting to the Directors and will take responsibility for running the finance function and ensuring the team achieves key operational deadlines and objectives. The role will include managing a team of two Accounts Assistants who handle the transactional finance tasks whilst the successful candidate will be hands-on with the production of Management Accounts, Cash flow forecasting, Year End/External Audit, VAT Returns, Weekly & Monthly Payroll, Producing Weekly Flash Reports, Budgeting, Forecasting, Producing Debtor Reports and ensuring key deadlines are met. This role would suit an individual with people leadership experience, ideally in an SME Industrial business, that is operating at Management Accountant, Finance Manager, Financial Controller level or above. THE FINANCE MANAGER ROLE: Reporting to the Board of Directors, you’ll be responsible for leading the finance function and effectively managing two Accounts Assistants to hit key objectives Overseeing the team who are responsible for Sales Ledger, Purchase Ledger, PO Management, Daily Bank Reconciliation and Credit Control Hands-on management of the month-end process including the production accurate management accounts by working day 5 for the review meeting with the Directors Provide analysis and recommendations on financial performance, identifying opportunities for improvement. Responsible for Cash flow Management, Weekly Debtor Reporting and Forecasting Ensuring the team follow Credit Control procedures with an aim of reducing the average overdue debtor days and achieving cash collection objectives. Responsible for managing payroll which includes monthly static salaries, weekly variable time sheets pay and CIS Payments Leading on Year End, External Audit, VAT Returns and other statutory submissions Working closely with the Directors to produce the annual budget forecasts, providing monthly actuals and quarterly variances. Reviewing and implementing updated processes, such as; risk controls, systems and flash reporting Collaborating with the external accountants, HMRC, banks and Asset Finance partners THE PERSON: Open to candidates who are ACCA, CIMA, ACA or Qualified by Experience Experienced of as a Finance Manager, Financial Controller or Management Accountant, ideally (not essential) within an industrial SME business such as Construction, Manufacturing, Engineering, Logistics or similar. Strong people manager experience with the confidence to lead the finance function and team to achieve departmental objectives Experience of using Sage 50 is desired TO APPLY: Please send your CV for the Finance Manager position for immediate consideration as interviews will be taking place next week. Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...

Training Coordinator

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs. This role is essential for coordinating training initiatives that drive growth and development across the organization. We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage and coordinate key North American training programs: Collect and organize training needs and requests. Follow up on training requests from customer partners and sales team representatives. Schedule programs and events while maintaining an up-to-date calendar. Book venues and arrange necessary equipment. Order catering to ensure a pleasant participant experience. Secure and schedule trainers for various programs. Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion. Collect feedback from participants and stakeholders to identify areas for improvement. Share a detailed report with the Director of Learning. Monitor accounts receivable and expenses; ensure invoices are processed and paid on time. Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules. Assist with on-the-day training coordination at Tremco University Rhode Island: Set up training venues, ensuring all equipment and materials are in place. Welcome participants, manage sign-ins, and provide any necessary instructions for the day. Act as the primary point of contact during events to quickly address and resolve any issues. Act as a liaison for communication and coordination among partners, vendors, and participants. Monitor and manage emails related to training activities sent to the shared email inbox (TremcoCPGLearning@tremcoinc.com). Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates. Ensure compliance with organizational policies by employees and vendors involved in the training process. Handle attendee payment processing and communicate outstanding balances to stakeholders. Organize and coordinate meetings and events related to training initiatives. Maintain the shared drive/site with up-to-date resources and schedules for training events. Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs. Manage and monitor expenses related to training efforts. Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties. EDUCATION REQUIREMENT: High school diploma required. Associate degree preferred. In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant). EXPERIENCE REQUIREMENT: Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position). OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Experience in project management. Excellent organizational and multi-tasking ability. Strong communication skills with great attention to detail. Knowledge of office procedures and billing. Ability to work well with other organizations and personnel with disparate backgrounds. Ability to work independently and with a team. Proficient computer skills including but not limited to Microsoft office suite, SAP, etc. Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions. Ability to travel (under 10%) to assist with training events. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs. occasionally. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $58,523 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...

B&Q Customer Advisor Apprenticeship

As a Customer Advisor Apprentice you will actively: Work closely with your Lifetime regional trainer making sure you have regular 1-2-1's on how you are progressing with your apprenticeship. Learn how to actively approach customers and how to engage with them naturally, putting this in to practice and demonstrating how to have great conversations and helping them find everything they need to complete their project, Shadow your colleagues to learn and understand how to give the best customer service. To experience how the store works, you will spend time in all departments shadowing your colleagues and demonstrate what you have learnt with your Lifetime Regional Trainer. Experience and learn different departments, an example of your 12 months would look like: Months 1-3 Front End Months 3-5 Outdoor Months 5-7 Décor Months 7-9 Building Months 9-10 TradePoint Months 10-12 Showrooms. Learn how to work with colleagues in the department you are training in. Understand how to support them, sharing their knowledge and expertise to help you give great service, and learn about the store. Learn about the different types of customer communications, the types of customer challenges and how to either deal with them or the escalation process. Learn and understand the importance of customer feedback, how to share it with your Unit Manager/Trading Manager, and how this can improve service and processes within your store and the business. Learn and understand how to utilise all available tools and systems to help maximise sales, ensuring your customer has everything they need to complete their project. Learn and understand MyLife to support you with your apprenticeship, taking responsibility to complete modules and updating your skills endorsements with your line manager. Learn how product/project availability is maximised within the department you are training in and how this helps your customer. Learn about the processes relevant to the department you are working in and how they help your store, the business and your customers. Learn how to take personal responsibility for being legally compliant. What you'll need to succeed: A passion for learning Be hardworking and looking for variety and a fast-paced working environment, with an opportunity to learn in all areas of the shop floorWant to develop new skills and put in to practice what you are learning Build a positive and effective relationship with your regional trainer Be committed to attending 1-2-1 six weekly sessions with your regional trainer Be committed to completing the apprenticeship and achieving your qualification Committed to your apprenticeship Once you have completed your apprenticeship you will be required to: Take part in a discussion around your apprenticeship, your experiences and what you have learnt Complete a multiple-choice test and an observation Complete and pass an End Point Assessment UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)Training: Retailer Apprenticeship Level 2, including Functional Skills in Maths and English. Training Outcome: Ongoing support and development Employer Description:B&Q is the UK's leading home improvement and garden living retailer, helping customers have smarter homes since 1969.Working Hours :Shift work including weekends.Skills: Team Working,Organisation Skills ....Read more...