Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests. We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team. This role is integral in managing and coordinating all aspects of event planning and meeting arrangements. The role will also offer cover for our Reservation Manager on annual leave dates. The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences. The sales office is operational 6 days (Monday to Saturday) with a team of 4. Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm. Key Responsibilities• Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail.• Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process.• Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams.• Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business.• Process enquiries, quotations, contracts, and confirmations in a timely and professional manner.• Conduct show rounds and meetings with clients to discuss their events and arrangements.• Monitor reservation systems, ensuring up-to-date records and maximizing occupancy.• Ensure proper inventory control of room availability in close collaboration with the Revenue Manager.• Handle no show and cancellations in accordance with policy and procedures. • Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel’s commercial targets.• Handle guest feedback and resolve any issues professionally and efficiently.• Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required• Previous experience in event coordination, reservations, or hospitality management.• Strong organizational skills with the ability to multitask in a fast-paced environment.• Excellent communication and interpersonal skills with a customer-focused approach.• Proficiency in reservation systems and Microsoft Office Suite.• Ability to work flexible hours, including office shifts and weekends, as required.• A passion for hospitality and delivering high-quality experiences.Why Join Us?• Opportunity to work in a prestigious hotel with a great team.• Career growth and development opportunities.• Competitive salary and a quarterly incentive scheme.• Staff benefits• A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you.....Read more...
Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests. We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team. This role is integral in managing and coordinating all aspects of event planning and meeting arrangements. The role will also offer cover for our Reservation Manager on annual leave dates. The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences. The sales office is operational 6 days (Monday to Saturday) with a team of 4. Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm. Key Responsibilities• Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail.• Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process.• Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams.• Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business.• Process enquiries, quotations, contracts, and confirmations in a timely and professional manner.• Conduct show rounds and meetings with clients to discuss their events and arrangements.• Monitor reservation systems, ensuring up-to-date records and maximizing occupancy.• Ensure proper inventory control of room availability in close collaboration with the Revenue Manager.• Handle no show and cancellations in accordance with policy and procedures. • Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel’s commercial targets.• Handle guest feedback and resolve any issues professionally and efficiently.• Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required• Previous experience in event coordination, reservations, or hospitality management.• Strong organizational skills with the ability to multitask in a fast-paced environment.• Excellent communication and interpersonal skills with a customer-focused approach.• Proficiency in reservation systems and Microsoft Office Suite.• Ability to work flexible hours, including office shifts and weekends, as required.• A passion for hospitality and delivering high-quality experiences.Why Join Us?• Opportunity to work in a prestigious hotel with a great team.• Career growth and development opportunities.• Competitive salary and a quarterly incentive scheme.• Staff benefits• A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you.....Read more...
Roles and responsibilities include:
Maintaining accreditations including ISO.
Effectively communicating via telephone and emails.
Maintaining H&S systems, ensuring documentation is correct and updated.
Organising and scheduling meetings and appointments.
Diary management.
Maintaining and updating training records.
Ordering office and plant supplies for site.
General admin and carrying out administrative duties such as filing, typing, copying, scanning etc.
Developing improved relationships with clients and business development.
To achieve profitable growth, create new business and manage current ones.
Site visits and audits in order to fully understand the complexities of site set up to enhance your knowledge of the industry.
Training:
Full on-the-job and off-the-job training will be delivered and supported by our Training Provider – Davidson Training UK Ltd.
All training will be carried out within the workplace during working hours.
Level 2 Functional Skills in English and Mathematics (if required).
Full training will be given leading to a recognised Business Administrator Apprenticeship Level 3 qualification.
Training Outcome:Future prospects for a full-time position within our organisation should you be successful within the progression of your apprenticeship. Potential progression to specify in Sales Admin, Health & Safety Co-ordinator, Trainee Contract Manager.Employer Description:At Best Environmental Solutions Ltd we specialise in Asbestos Removal & Management within both the commercial and domestic sectors. We are an accredited licensed contractor offering a wide range of environmental and reinstatement works at competitive rates.
We are fully licensed by the Health and Safety Executive and are at the forefront of the industry, leading the way in our Procedures and Environmental Policies. We offer cost effective asbestos abatement works without compromising safety.
We are committed to providing the highest quality environmental works and feel strongly about maintaining and improving the quality of the environment around us for the community and our staff.
Our highly trained team are equipped with specialist respiratory and personal protective equipment to carry out all asbestos abatement works and most types of other hazardous substance removals.Working Hours :Monday to Friday, 8 hour shifts. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Confident & outgoing,Self-motivated,Responsible & Reliable,Lead generation....Read more...
Key Responsibilities:
Social Media Management:
Develop and maintain engaging social media profiles for the business
Build a strong following and boost engagement across all platforms
Collaborate with partners to create cohesive and effective social media strategies
Marketing & Campaigns:
Create marketing materials including newsletters and SMS campaigns
Deliver brand-consistent digital marketing content in line with client and company guidelines
Conduct market research and competitor analysis to inform strategy
Brand & Content Strategy:
Ensure all digital content aligns with brand identity and voice
Monitor performance and adjust campaigns as needed for best results
Analytics & Reporting:
Track and report on website and social media traffic to the Managing Director
Analyse campaign performance and provide actionable insights
Team Support & Collaboration:
Provide marketing support to the sales and admin teamWork cross-functionally to ensure smooth communication and campaign alignment
Website Management:
Keep company and project websites up to date
Showcase products and services through strong digital presence
Training:
Multi-channel Marketer Level 3 Apprenticeship Standard
20% off the job training every Wednesday
Training Outcome:After the Level 3 Marketing Apprenticeship:
Full-time employment:
Many employers choose to keep apprentices on permanently after their programme - especially if you've made an impact! You could become a:
Marketing Assistant
Social Media Executive
Content Creator
Digital Marketing Co-ordinator
Progress to a Higher Apprenticeship (Level 4 or Degree Level)
You can keep growing your skills and qualifications with:
Level 4 Marketing Executive Apprenticeship
Digital Marketing Degree Apprenticeship
Or even a specialised course in SEO, PPC, branding, or analytics
Develop into a Specialist or Managerial Role:
With a bit more experience, you could step into:
Marketing Executive
Social Media Manager
Brand Manager
Digital Marketing Manager
Even Head of Marketing later down the line!
Freelance or Start Your Own Business:
With strong creative and digital skills, some marketing apprentices go on to become:
Freelance content creators
Social media consultants
Or even launch their own agencies!
Employer Description:M&D Building & Construction (North East) Ltd is a reputable building and refurbishment company based in Chester-le-Street, County Durham. Established in May 2020, the company specializes in insurance repair works, property restorations, and specialist cleaning services.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Analytical skills,Team working,Creative,Non judgemental,Patience,social media....Read more...
Your day-to-day responsibilities will include:
Ongoing coordination and management of the individual bid processes from a bid decision to submission, ensuring adherence to governance processes and accurate audit trail, including:
Circulation to the defined team
Internal bid timeline management, including bid timeline plan, engaging and ensuring visibility of timescales to all contributors and stakeholders and delivery to these
Facilitating, coordinating and leading tender meetings including start-ups, progress reviews and storyboard sessions
Management and development of the written response - Engaging with cross-functioning teams to confirm accurate response allocations to enable all customer responses to be completed
Management and coordination of the commercials – Engaging with the relevant pricing teams to ensure the pricing is completed and approved in line with the opportunity and internal governance requirements
Coordination and compilation of the opportunity documents ready for submission
Support the continuous enhancement of the bid standard response library and provide the Bid Team with high-quality written content for PQQs, tenders, business proposals, case studies, and other relevant materials as needed.
Responsible for maintaining and updating the bid standard response library, ensuring supporting and source documents are managed proactively and in a timely manner.
Defining areas for improvements in tender documentation and associated supporting information gaining support and agreement from the internal stakeholders including Sales and operational teams.Training:The training for the apprenticeship will be carried out remotely with workshops/one to one's/reviews undertaken by a dedicated learning coach with RHG Consult Ltd.
On successful completion of the apprenticeship, you will gain a Level 3 Bid and Proposal Co-ordinator qualification and be eligible for membership of the Association of Bid and Proposal Management Professionals (APMP).Training Outcome:Tunstall is a market-leading health and care technology provider, and you will be part of a supportive and forward-thinking team.Employer Description:Tunstall is a market-leading health and care technology provider.
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries.
At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.
Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.Working Hours :Monday-Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
