We are currently seeking a Purchase Ledger Administrator, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with purchase ledger account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £25,000 - £26,500 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 4 days in the office, 1 day at home after probation plus a one in three Friday afternoon off. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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Customer Service Representative
Machine Tool Industry
Telford - TF3
£30k starting salary
Monday-Friday day shifts
Product Training, 28 days holiday
The Company
With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for an enthusiastic and motivated Customer Service Advisor to work for the UK office.
The Role of Customer Service Representative:
Are you a Customer Service Representative who is looking for a change? We are seeking an individual who will serve a key role in building relationships with customers by acting as the first point of contact for all Parts and Service sales and informational needs.
Duties and Responsibilities for Customer Service Representative:
- Provides key Customer Service Phone Support.
- Professionally answers customer inquiries via phone and email.
- Provides quotes to customers.
- Acknowledges and processes incoming orders including, Pick, Pack, and Post.
- Knowledgeably upsells customers with new offers and opportunities.
- Provides customers part identification technical support.
- Supports various business initiatives.
- Follows up with backorders and updates customers regarding status.
- Works with customers and members of the service team to address and complete returns.
- Updates customer information in the Customer Relationship Management system.
- Processes customer credit cards.
- Maintains ERP accuracy daily.
- Collaborates with team members to improve customer service excellence.
- Participate in initiatives to grow the Parts and Service businesses.
Key Requirements for Customer Service Representative:
- Has previous experience in building relationships with customers via phone, email or face-to-face
- Experience in data input onto CRM systems
- Previous experience in liaising with internal and external bodies
Salary/ Package for Customer Service Representative:
- Salary: Up to £30,000 per year
- 37.5 hour week Monday-Friday (1 hr lunch)
- Overtime paid at 1.3x hourly rate Mon-Saturday, Double time Sunday
- 20 days + bank holidays
- Company Pension Scheme
- On-site parking
Interested? To apply for this Customer Service Representative position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers 0116 254 5411 between 8.30am - 5.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk
PPDEL....Read more...
Job role:- Parts Supervisor (Main Dealership)
Location:- Newbury
Salary:- £30,000 plus a bonus of up top £3,000 [£33,000]
Holt Recruitment have taken on a Parts Supervisor vacancy in the Newbury Area to join an independently-run Premium Dealership Group
This is a rare vacancy where you will act more of a manger/consultant than a supervisor, in this quality-driven environment
- Paying up to £30,000 basic OTE £33,000.
- Premium brand where you will learn through warranty training and accreditation.
- Variety in the day to day in a professional and fast paced work environment team management will be an important part of the role.
- More of a manager/consultant than a Supervisor in this high paced role.
They would also be willing to speak with a Parts Advisor in an unofficial senior capacity, looking to step-up.
Skills and experience required as a Parts Supervisor:
- Coordinate the efforts of colleagues to support the achievement of increased profit and sales, in sync with an efficient service department.
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded.
- Can demonstrate experience in a Main Dealership setting of around 3-5 years experience, managing a team.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible.
If you are open to new opportunities and would like to know more, speak to Eric Duxbury @ Holt Recruitment. He can tell you everything you need to know about your next career move by hitting apply or getting in touch on 07885 857727 / eric@holtrecruitment.com
Parts Supervisor | Newbury Area| £30,000 OTE £33,000....Read more...
Vehicle Technician
Location: High Wycombe, Buckinghamshire
Salary: £32,000 (DOE) + Excellent benefits
Full-Time, Permanent, Monday - Friday
The Client:
Our client is a well-established car dealership, dedicated to providing exceptional customer service aimed at optimising and enhancing vehicle performance and power.
The Role:
As a Vehicle Technician, you will perform servicing, and advanced diagnostic repairs in accordance with established guidelines and procedures, ensuring exceptional customer satisfaction.
Responsibilities:
? Identify faults and discuss potential delays with the After Sales Manager.
? Conduct vehicle tests and deliver a diagnostic report to the Service Advisor.
? Analyse job cards to assess vehicle condition.
? Maintain exemplary workmanship standards.
? Safely conduct road tests.
? Maintain a tidy workspace and ensure all tools and equipment are in prime condition.
Requirements:
? Previously worked as a Vehicle Technician or in a similar role.
? NVQ level 3 or above in vehicle maintenance and repair.
? Possess City & Guilds Automotive certification.
? Experience in the motor trade would be preferred.
? Current MOT licence would be beneficial.
? Valid UK driving licence.
Benefits:
? Competitive salary
? Company pension
? Employee discount
? Referral programme
? Bonus scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or ....Read more...
TelesalesTemporary£12.59p/hMonday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4pmOffice BasedWakefield Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team. This is a temporary role and will be office based.Working within the Sales Operations function, you will be making on average 40-50 calls a day and assist in qualifying sales leads for the sales team.You will be responsible for:
Convert enquiries into sales with the ability to see every contact as an opportunityAssist in the development of the CRM customer database through everyday working while still achieving agreed targetsManaging sales leads and opportunities from internal dataIdentifying viable sales opportunities, creating on-call sale, and creating Sales Representative appointmentsActing as an internal support for the Field sales team in conjunction with your everyday dutiesEnsuring all customer data handled is of the highest quality and is accurately maintained in CRM systemMaintaining the quality of each sales call to the highest level of professionalism.Maintain and develop clean and concise dataTo work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & SafetyTo undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.To represent the department at internal and external meetings, courses, seminars, and conferences as requiredEnsuring the team comply with Data Protection requirements when sharing confidential/sensitive personal dataTo keep self and colleagues up to date with information, training, and development opportunities appropriate to maintaining and developing professional service standards
Qualifications and Requirements
A good organiser with an eye for detailLikes to work to targetsAbility to plan and organise your workload in a pressurised situation and stretching targetsAbility to plan ahead and be reactive to adverse situationsThe ability to multi-task and assist across the Sales department if requiredBuild internal relationships with other employeesTake part in cross-functional teams to improve the effectiveness and efficiency of our procedures
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.uk ComHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Vehicle Technician
Location: High Wycombe, Buckinghamshire
Salary: £32,000 (DOE) + Excellent benefits
Full-Time, Permanent, Monday - Friday
The Client:
Our client is a well-established car dealership, dedicated to providing exceptional customer service aimed at optimising and enhancing vehicle performance and power.
The Role:
As a Vehicle Technician, you will perform servicing, and advanced diagnostic repairs in accordance with established guidelines and procedures, ensuring exceptional customer satisfaction.
Responsibilities:
* Identify faults and discuss potential delays with the After Sales Manager.
* Conduct vehicle tests and deliver a diagnostic report to the Service Advisor.
* Analyse job cards to assess vehicle condition.
* Maintain exemplary workmanship standards.
* Safely conduct road tests.
* Maintain a tidy workspace and ensure all tools and equipment are in prime condition.
Requirements:
* Previously worked as a Vehicle Technician or in a similar role.
* NVQ level 3 or above in vehicle maintenance and repair.
* Possess City & Guilds Automotive certification.
* Experience in the motor trade would be preferred.
* Current MOT licence would be beneficial.
* Valid UK driving licence.
Benefits:
* Competitive salary
* Company pension
* Employee discount
* Referral programme
* Bonus scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician, Cars, dealership, Mechanic, Jobs
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Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smash their targets and get great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?Would you like to join a progressive and rewarding company?
Then we want you!We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we’re only interested in future growth; we’re not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us. We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:• The chance to work for a Best Companies accredited business• A fun and supportive working environment• Real opportunities to progress• A competitive base salary with uncapped commission
The job:• Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition• Focus is on client experience• Identify client need and find solutions using listening skills and rapport• ‘Turn round’ clients who no longer wish to continue with the service• Contact past client base with a view of providing services to them again• Work with existing clients to support new business growth• Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused. Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience – perfect. If not, we have a coaching programme that will support the right candidates to become successful in this role.
Hit Apply now to forward your CV.....Read more...
Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smash their targets and get great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?Would you like to join a progressive and rewarding company?
Then we want you!We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we’re only interested in future growth; we’re not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us. We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:• The chance to work for a Best Companies accredited business• A fun and supportive working environment• Real opportunities to progress• A competitive base salary with uncapped commission
The job:• Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition• Focus is on client experience• Identify client need and find solutions using listening skills and rapport• ‘Turn round’ clients who no longer wish to continue with the service• Contact past client base with a view of providing services to them again• Work with existing clients to support new business growth• Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused. Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience – perfect. If not, we have a coaching programme that will support the right candidates to become successful in this role.
Hit Apply now to forward your CV.....Read more...
Parts Supervisor / Stock Controller
Location: Wincanton, Somerset
Salary: Basic £24k OTE Circa £28k + Excellent Benefits
The Client:
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction. They foster a family-like work culture and offer growth opportunities within their award-winning company.
The Role:
As a Parts Supervisor / Stock Controller, you will play a pivotal role in facilitating sales orders directly and via phone.
Duties:
* Maintain precise control over vehicle parts and accessories stock.
* Ensure the stock room remains well-organised.
* Issue invoices for vehicle parts transactions.
* Work closely with internal teams to ensure timely stock availability.
* Regularly assess stock levels and manage the replenishment of essential items.
Requirements:
* Previous experience working as a Parts Supervisor, Stock Controller or in a similar role.
* Possess relevant qualifications.
* Skilled in learning and utilising specialist computer software.
* Dedicated to providing exceptional customer experiences.
* Methodical and analytical approach with a strong attention to detail.
* Excellent organisational skills.
* Previous experience in the motor trade would be preferred.
* Background in stock management within logistics or warehouse would be beneficial.
Shifts:
* Monday - Friday: 8:30am - 5:30pm
* Alternate Saturdays: 8:30am - 12:30pm
Benefits:
* 22 days of annual leave plus Bank Holidays
* Employee and family discounts
* Annual profit share scheme
* Company pension scheme
* Free eye tests
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Supervisor, Stock Controller, Parts Advisor, Parts Adviser, Parts Specialist, inventory, Stock
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Product Engineer Support Technician
Location: Bury St. Edmunds / Newmarket, Suffolk
Salary: £28,000 - £38,000 per annum
Excellent Benefits Package
The Client:
Our client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products - a thoroughly professional and excellent employer.
The opportunity:
A diverse role for Product Engineer Support Technician in the Aftersales Team with a remit to develop engineering support material, training Distributor and Dealer Service Staff, providing phone support, diagnosing and fixing an issues etc. No two days are the same in this dynamic office, factory, and farming environment.
Requirements:
* The successful candidate will ideally have an engineering and technical knowledge background, understanding of agriculture, and other languages would be advantageous, strong communication skills, and ablity to present small groups will be essential.
* Be an active and enthusiastic person with attention to detail and the ability to work under pressure.
* Able to build rapport with customers by understanding their requirements and establishing suitable solutions that work for both parties.
* A self-starter with a positive mindset and a can-do attitude, you will be able to continue to learn and pass that information on to others.
* Capable to work individually or as part of a team depending on the circumstances as well as be goal driven.
* The role requires you to be able to communicate with other departments to feedback information for product, and production, development with a continuously improving mindset.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords; after sales support technician, training engineer, technical technician, phone, telephone, support agriculture, farming machinery distributor, dealer, helpdesk, call centre, Support technician, Service Engineer, Aftersales advisor, Aftersales support, Technician, Aftersales
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for the following service types: General Contracting, Contracting Patch and Repair, Patch and Repair, Job Site Inspection, Roofing Advisor Days, Consulting, TRACE, ACT, Thermocore, and Canam. This includes managing contractor payables, customer billings & receivables, and Field Resource and customer Management communication when necessary. This individual must display a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position will interface and work in conjunction with General Services and General Contracting field operations management and internal departments such as Business Operations, IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up and maintain all project documents. Receive and validate SAP Sales Order information entered by the Customer Service Rep to ensure all information is complete and accurate. Ensure the timely dispatch of service orders to WTI Technicians as applicable for the project type. Issue Master Contractor or Subcontractor agreements for large contracts and POs for smaller projects. Coordinate work with key project resources, including Construction Managers, customers, and management. Project management will consist of managing time and expenses as incurred on projects, monitoring payables beyond 30 days, tracking plan and actual costs, confirming that all project documents have been collected (bonds, insurance, submittals, etc.), and ensuring expected costs are received and processed before job closeout, and prepare accurate and timely invoices to customers based on pricing, and billing procedures, within established metrics and contract terms.
OTHER REQUIRED DUTIES:
Manage Direct Bill accounts as applicable Review and correct accrual items Review and resolve customer disputes Manage tech service expenses and labor hours Review and process Readsoft workflow items Monitor daily, weekly, and monthly reports Report low-margin jobs Appropriately escalate concerns and issues Archive Project files as necessary Participate in special projects as necessary
OTHER SKILLS/QUALIFICATIONS
Ability to multi-task and prioritize workload Exceptional organizational skills Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Excellent communication skills with the ability to read, write, and communicate fluently in English Superior written, oral, and digital communication skills Must be customer-focused with strong written and verbal communication skills Strong interpersonal skills with the ability to make group presentations Office/Business support background with 3+ years of experience in a high-paced office environment Proficient with a spreadsheet, word processing, and database necessary
The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Showroom Sales Advisor 5 Out of 7 (40 Hours Per Week)£24,000 Plus Commission (Increasing after probation) Wigan Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service. The Candidate
Previous experience within a Sales role Experience with specialised retail sales (Desirable) Ability to communicate via telephone and face to face. Experience dealing with inbound sales enquiries. Experience working towards KPI’s / target.
The Role·
Greeting Customers who enter the store. Assisting shoppers to find the goods and products they are looking for. Delivering All round excellent customer service and ensuring customers have a great shopping experience. Responsible for dealing with customer complaints with the support of your management team. Answering queries from customers in store, via phone and live chat Giving advice and guidance on product selection to customers Working within established guidelines Sales Order Processing Processing Payments Reporting discrepancies and problems to management Keeping the store tidy and clean, this may include cleaning at times. Creating and Attaching price tags to merchandise on the shop floor Receiving and storing the delivery of any stock
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.ukand follow us on LinkedIn. FOODHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Operations Director (Soft Services FM)
Location: North West, UK
Salary: Up to £65,000 per annum
Company Overview:
We are looking for a leading facilities management company specializing in soft services solutions. With a strong presence in the North West region, they are committed to delivering high-quality and sustainable FM solutions to their clients.
Position Overview:
We are seeking a dynamic and strategic Operations Director to lead our Soft Services in the North West. In this role, you will be responsible for overseeing the operational delivery of a portfolio of clients worth around £6mil, ensuring excellence in service delivery, client satisfaction, and team performance.
Key Responsibilities:
Lead and mentor a team of operational managers and supervisors, providing guidance, support, and development opportunities to drive performance and achieve business objectives.
Develop and implement strategic plans and initiatives to optimize operational efficiency, enhance service quality, and achieve business growth targets.
Establish and maintain strong client relationships, acting as a trusted advisor and addressing client needs and concerns promptly and effectively.
Drive continuous improvement initiatives to streamline processes, enhance service delivery, and maximize client satisfaction.
Ensure compliance with relevant health and safety regulations, quality standards, and industry best practices across all operational activities.
Collaborate closely with other departments, including sales, HR, and finance, to align operational strategies with overall business objectives and priorities.
Requirements:
Proven experience in a senior leadership role within the soft services facilities management industry.
Strong knowledge of soft services solutions such as cleaning, janitorial services, and hospitality management, with a track record of delivering high-quality and innovative solutions.
Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve exceptional results.
Strategic thinker with the ability to develop and execute effective operational plans and initiatives to drive business growth and success.
Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients, stakeholders, and team members.
Relevant qualifications or certifications in facilities management or related field would be advantageous.
Benefits:
Salary up to £65,000 per annum, depending on experience
Opportunity to lead and make a significant impact within a growing and innovative company
Comprehensive benefits package including pension, healthcare, and performance-based incentives
Collaborative and supportive work environment with a focus on employee development
If you are a strategic leader with a passion for delivering excellence in soft services facilities management, we want to hear from you! Take the next step in your career and join us in shaping the future of FM in the North West.
We are an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.
Apply now by submitting your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role. Join us in driving operational excellence and delivering exceptional soft services solutions to our clients in the North West!
Job Types: Full-time, Permanent
Pay: £50,000.00-£65,000.00 per year
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