To support the planning, organisation, delivery and facilitation of library, arts and heritage activities and events within library buildings, the wider community and with internal and external partners.
To carry out a range of clerical and administrative duties to ensure an effective and efficient service for library, arts and heritage customers.
To engage with residents to use a range of libraries, arts and heritage services, promote reading and the borrowing of books, engagement and attendance at events, supporting the Council’s health, wellbeing and Thrive priorities to be achieved.
To work with colleagues in the Library and Arts team to write marketing copy for activities and promote events through council and external channels.
To provide support to a wide range of customers and have the ability to occasionally deal with challenging behaviour.
To deliver an efficient and effective day-to-day service provision, and delivery of a high-quality service to ensure a welcoming environment where customer needs are met.
To provide library users with IT support and guidance.
To advocate, engage and support artists to encourage a strong cultural sector in Gateshead.
To support in the evaluation of activities and events, including collating reports, data and case studies for internal and external reporting.
To provide information and support to residents, following guidance from a supervisor on duty, signpost them to the relevant services, agencies and professionals such as housing, unemployment, debt/finance and health to encourage all residents to thrive.
To ensure the general health and safety of activities and buildings and report areas of concern to the manager on duty.
To maintain good conduct, attendance and timekeeping, and a good quality of work at all times.
Such other duties allocated which are appropriate to the grade of the post.
Training:Working towards a Level 3 Cultural Learning and Participation Officer apprenticeship standardTraining Outcome:Possible progression for the right candidate Employer Description:Gateshead Libraries, Arts and Heritage deliver a cultural programme through 8 libraries and other community venues across Gateshead. We deliver a programme of events to encourage a love of reading and to promote creativity to audiences of all ages. We work in community settings and with other partners including schools. Our digital offer of free internet access and support with digital skills also includes a programme of creative digital activities including coding and use of new technologies in our MakerPlace at Gateshead Central Library. Gateshead Archive has a unique collection and a wide heritage programme. The Arts Development Team delivers a programme of exhibitions, workshops and events to encourage communities to explore their creativity. The team work with other cultural partners and artists to deliver a participatory programme to support wellbeing through creativity. See gatesheadlibraries.com to find out moreWorking Hours :Mon-Fri with some evening and weekend workSkills: Communication skills,Customer care skills,Presentation skills,Team working,Creative,Initiative....Read more...
This is a fantastic opportunity to progress into an exciting dental career. We are looking to recruit an enthusiastic individual to work alongside the dentist. Duties will include assisting in the provision and delivery of dental care to patients, reception duties and decontamination/sterilising in the surgery. In-house training will be given by an experienced team and the Apprenticeship qualification will be provided by Oldham College.The ideal candidate will have grade C/4 GCSE or above, in English and maths. They must be organised, with good communication skills, be computer literate, keen to learn, be of smart and professional appearance at all times and have a positive attitude.
Your daily activities could include:
Follow practice policies and procedures
Establish, promote and maintain productive working relationships with all members of the dental team
Liaise with the practice manager on all matters concerning administration, pay and service conditions
Assist with reception and clerical duties as required
Take reasonable care of your own health and safety and that of others who may be affected by your own work
Responsible for infection control procedures, setting up and preparing the dental surgery at the start of the day, managing infection control between patients and closing at the end of the day, including cleaningand sterilising instruments and equipment
Set up and prepare the treatment room appropriately for each patient
Assist in taking radiographs (according to the level of training)
Maintain and decontaminate equipment in accordance with manufacturers’ instruction and your training
Provide chairside support to the dentist during treatment
Monitor, support and reassure patients
Assist in keeping full and accurate patient records
Monitor and maintain stocks within the practice
Maintain CPD and attend annual mandatory training
Comply with all legislation
Attend practice meetings as requested
Training:Level 3 Extended Diploma in Dental nursingDental Nurse Apprenticeship standardTraining Outcome:Qualified Dental NurseEmployer Description:Located in the heart of Hale village, all the staff at Hale Bowdon Dental Practice pride themselves in providing each & every one of our patients with high quality dental services in a comfortable, relaxing and modern environment.
We have a team of highly qualified dentists & nurses, all of whom are registered with the General Dental Council and who strive to offer the very best in patient care & treatment. Hale Bowdon came under new ownership in 2016, providing a breath of fresh air to the staff and patients.
Dr. Saira Khan has the latest techniques in general & cosmetic dentistry, including Cosmetic Crowns, Implants, Veneers and Orthodontics.
We run an emergency dental service to both our own patients and anyone who is not registered at the practice, which enables you to receive relief from your dental pain on the same day & at short notice.
We also offer Domiciliary visits to residential homes in the village and surrounding areas such as Bowdon, Altrincham, Timperley and Hale Barns.Working Hours :Monday - Thursday 8.45am - 5.00pm, Friday 8.45am - 1.00pm. One day per week will be attending Oldham College for day release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Deal with customers in a courteous, professional, and knowledgeable way
Maintain general housekeeping duties within the warehouse including stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines
Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy
Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines
Training:
Supply Chain Warehouse Operative Level 2 - Intermediate Apprenticeship
Training provided by in house Learning & Development Team
Support from external training provider
15 Month programme including minimum 12 month learning period plus end point assessment
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment and completing the apprenticeship
Training Outcome:
Full-time employment with Howdens
Employer Description:Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence.
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.
We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
t Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.Working Hours :Monday- Friday
Between 9.00am- 5.00pm
Shifts may include evenings and weekends (exact shifts tbc)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
As Bar and Waiting Staff at Harvester you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities - Greet, serve and look after our guests - Maintain the highest standards of cleanliness and safety - Work with the team to create a friendly atmosphere our guests will love - Know the menus inside out, making recommendations to our guests - Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes - A mixture of face to face and skype/phone catch ups every 4 - 6 weeks - A mixture of on and off the job training, including workshops and webinars - Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer - Feedback sessions to discuss progress - Obtain Functional Skills in English and maths (if you don’t already have GCSE or equivalents) - 30 hours paid work every week
Benefits for M&B Staff: - Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. - Never a dull moment - fun, laughs and lifelong friends! - Funded qualification up to degree level - Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. - Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. - On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Ember Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Level 2 Food and Beverage Hospitality Apprenticeship standard over the course of 15 months.Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Ember Inns you are the personality behind the beer pumps, the expert on the drinks menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Level 2 Food and Beverage Hospitality Apprenticeship standard over the course of 15 months.Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and Maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and Maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities • Greet, serve and look after our guests. • Maintain the highest standards of cleanliness and safety. • Work with the team to create a friendly atmosphere our guests will love. • Know the menus inside out, making recommendations to our guests. • Be a champion of brand standards.
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Food and Beverage Team Member Level 2 Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks. • A mixture of on and off the job training, including workshops and webinars. • Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.• Feedback sessions to discuss progress. • Obtain Functional Skills in English and Maths (if you don’t already have GCSE) • 30 hours paid work every week.
BENEFITS FOR M&B STAFF • Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Never a dull moment - fun, laughs and lifelong friends! • Funded qualification up to degree level • Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. • Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. • On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16–20-year-olds: £10 per hour 21+ year olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Browns Brasserie you are the personality behind the beer pumps, the expert on the drinks menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities - Greet, serve and look after our guests - Maintain the highest standards of cleanliness and safety - Work with the team to create a friendly atmosphere our guests will love - Know the menus inside out, making recommendations to our guests - Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes - A mixture of face to face and skype/phone catch ups every 4 - 6 weeks - A mixture of on and off the job training, including workshops and webinars - Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer - Feedback sessions to discuss progress - Obtain Functional Skills in English and maths (if you don’t already have GCSE) - 30 hours paid work every week
BENEFITS FOR M&B STAFF - Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. - Never a dull moment - fun, laughs and lifelong friends! - Funded qualification up to degree level - Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. - Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. - On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and Maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.
Responsibilities: -Greet, serve and look after our guests -Maintain the highest standards of cleanliness and safety -Work with the team to create a friendly atmosphere our guests will love -Know the menus inside out, making recommendations to our guests -Be a champion of brand standards
You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes -A mixture of face to face and skype/phone catch ups every 4 - 6 weeks -A mixture of on and off the job training, including workshops and webinars -Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer -Feedback sessions to discuss progress -Obtain Functional Skills in English and Maths (if you don’t already have GCSE) -30 hours paid work every week
Benefits for M&B staff -Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. -Never a dull moment - fun, laughs and lifelong friends! -Funded qualification up to degree level -Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back. -Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges. -On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be: 16-20 year olds: £10 per hour21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
Horspath Pre-School Nursery is nestled in the grounds of Horspath Primary School and has their own separate, well-equipped outside play area and nature reserve, offering children between the ages of 2 and 5 years an enjoyable and well-rounded environment for play and learning.
At Horspath Nursery, they feel that children's early years are the most important of their lives, and they strive to provide high-quality childcare and education for all children's individual needs.
Main duties:
To create a welcoming and family-friendly environment where children are at ease and able to develop a sense of ownership of their surroundings.
To ensure that the nursery is a safe environment for children, staff and others, that equipment is safe, standards of hygiene are high, safety procedures are implemented at all times.
To maintain an environment which fosters positive interactions between children of varied ages attending the Nursery.
To contribute to the planning in accordance with the EYFS and the provision of a stimulating range of age-appropriate activities and ensuring the nursery is well-resourced and creatively set-up.
To lead observations and the assessment of children’s learning and development, ensuring records are kept up-to-date, are of a high standard and are shared effectively – includes Individual Education Plans for children with Special Educational Needs. To keep the Early Years Tracking Tool up to date and to analyse the data alongside the Manager.
To work in partnership with all parents/carers, building and maintaining relationships that encourage trust, open communication and involvement in nursery life.
To work flexibly as part of the larger team, assisting and supporting colleagues wherever required, in order to ensure the smooth running of the nursery.
To ensure that staff are appropriately supported to carry out their role confidently and effectively.
To clearly define and uphold the vision and values of the nursery, ensuring that these are fully understood and embodied by all staff members.
To be aware of the nursery policies and procedures and ensure these are adhered to at all times, including Safeguarding and whistle-blowing.
To maintain awareness of your own personal development and training needs and to keep up-to-date with current legislation and practice.
As a qualified First Aider, to administer first aid and medication as required and ensure that appropriate records are completed.
To attend reasonable out-of-working-hours activities, including training, staff meetings, committee meetings and special events.
You will also be required to be involved in the breakfast/afterschool club and the playscheme during the holidays. There is also the opportunity to do forrest school lead training.Training:Level 5 Early Years Lead Practitioner Apprenticeship.
Functional Skills Maths & English if required.Training Outcome:Level 5 Early Years Lead Practitioner qualification.Employer Description:Pre-School Nursery based in Oxfordshire. Children aged 2 - years.Working Hours :Mon - Fri (between 7.30am - 5.30pm).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Control and capture costs for live projects
Process subcontractor order
Carry out valuations of works complete
Submit applications for payment
Review and approve subcontractor applications for payment & invoices
Maintaining accurate cost and value records for the works
Assist in managing contract documentation & drawings
Conduct effective negotiations with clients and subcontractors
Liaise with all stakeholders on construction projects
Undertake taking off and measurement
Assist in tendering and procurement processes
Understand Health & Safety requirements and assist in preparing compliance documents
Assist in preparing monthly reports
Training:
BSc (Hons) Quantity Surveying - Degree Apprenticeship Standard & Qualification
RICS Chartered Surveyor
Anglian Ruskin University
Sykes & Son Ltd. Office based in London
Day release
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:
Full-time role as a Quantity Surveyor/Commercial Manager
Developing into a Senior Management role
This Apprenticeship will include the knowledge, skills and behaviours typically required to achieve full member or chartered status with the industry’s recognised professional bodies. The final assessment process for this Apprenticeship will typically be partly representative of the review process required for professional registration.Employer Description:Established in 1759, Sykes & Son Limited is the UK’s oldest independent building contractor. Trading for over 265 years, Sykes has evolved from a small specialist contractor – a glazier, plumber, decorator, and small builder – into a medium sized, multi-discipline contractor with an annual turnover of £50m.
The company has three main workstreams: Building, Mechanical & Electrical and Maintenance. This diversity of self-delivered services allows us to offer a “one stop shop” solution to our clients. Furthermore, we have the flexibility to carry out minor works through to multi-million-pound projects.
We are incredibly proud of the part that we have played in restoring, building, refurbishing, and maintaining our capital’s heritage over the years. From Royal Palaces to world renowned museums, galleries, and universities, we continue to forge long-term working relationships at London’s finest buildings.
Whilst our heritage is a source of great pride, Sykes has continued to review working processes to ensure that up to date technology and systems are employed across the business. Our extensive list of long-term blue-chip clients is testimony to the core values that underpin the business – We Build Relationships; We Bring Expertise; We Are Professional; We Always Care
To apply please send your CV, not exceeding 150-word cover letter - please ensure all previously grades are included in your CV for consideration to careers@sykes1759.co.uk. The CV must include existing qualifications/grades achieved in each subject.Working Hours :Monday to Friday: 8.00am to 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Ms Office,Work under pressure,Work independently....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:-
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:
We are a well-established family practice and proud of the service that we offer our patients.
We do our best to ensure dental care meets individual needs and will discuss the proposed treatment and treatment options with you, giving you time to ask questions and consider the alternatives.
We offer a full range of preventive and cosmetic dentistry. Each surgery is equipped with technology to help us diagnose when treatment is required and explain the treatment options to you. We may suggest referral to a particular specialist, if this is appropriate – for example orthodontic treatment, complex root fillings and implants.
We encourage our patients to have regular appointments with the practice hygienist.
We work under the professional guidance and regulation of the General Dental CouncilWorking Hours :Monday to Friday, hours to be determined.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As one of the UK’s leading fire and security companies, Protec provide an excellent training platform with opportunities for career progression, including potential global prospects within the Bosch network.
With the demand for fire and security professionals increasing across the UK and worldwide this apprenticeship offers excellent long-term job security and room for growth both in the UK and abroad.
This is a field based role with classroom training as part of a bespoke Protec academy once every 8 weeks on a block release system.
Duties include, but are not exclusive to:
Working alongside an experienced engineer, or team of engineers, to learn and develop essential skills in installation, maintenance, servicing, and fault-finding on various systems within the industry
Repair of fire and security systems
Commissioning and programming of fire and security systems
Gaining hands-on experience while building a strong foundation in the fire and security industry
Learning to work efficiently within a team while meeting tight deadlines
Developing a thorough understanding of industry standards and best practices
Training:Training provided by Protec includes:
Working alongside an experienced engineer to learn the fundamentals of installation, maintenance, servicing, and fault-finding
Gaining hands-on experience and developing industry knowledge across all sectors
Gaining exposure to real projects, developing practical and technical skills
Learn about industry regulations and competencies needed and Health & Safety Requirements
Opportunities for growth such as Project Management, Design and Sales
Skills for Security will be the ones who teach you in the classroom:
Fire Emergency Security Systems Technician Level 3 Apprenticeship Standard
Skills for Security will deliver the apprenticeship training in block release at their Warrington Centre. You will attend centre one week every eight weeks
You will be required to complete all training tasks allocated during your block release weeks at the training centre and gather any site evidence needed to supplement your studies
You will be required to complete an annual assessment at the training centre and take part in any additional training courses that the employer wants you to take part in
Training Outcome:Protec has a strong philosophy of promoting from within. All of their Directors and the majority of senior leaders started as trainees, three of whom started as engineers exactly like you! This means a lot of hard work, dedication, and a willingness to learn can lead to an incredible career. As you gain experience and qualifications, you can progress into more senior and specialised roles, such as Project Manager, Sales and/or Design, to name but a few.Employer Description:Protec are a prestigious employer who are part of the Bosch Group. They are looking for motivated + enthusiastic individuals who are eager to pursue a career in the fire and security industry. This is an exciting opportunity to begin your career in an exciting, dynamic industry and gain a qualification at the same time.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Logical....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)
This position is located within the West Midlands Stalking Service.
The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support services across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country. The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time position (37.5 hours), 1 full-time maternity position (12 months, 37.5 hours), based across the Black CountrySalary: £22,308 - £25,838.68 (dependent upon experience)Closing date: 16 April 2025
All interviews will be held via Microsoft Teams Is this you?
We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning. The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims. The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner.
They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs. ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process.
ISACs may also assist with awareness-raising campaigns, training and events. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)
This position is located within the West Midlands Stalking Service.
The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support services across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country. The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time position (37.5 hours), 1 full-time maternity position (12 months, 37.5 hours), based across the Black CountrySalary: £22,308 - £25,838.68 (dependent upon experience)Closing date: 16 April 2025
All interviews will be held via Microsoft Teams Is this you?
We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning. The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims. The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner.
They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs. ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process.
ISACs may also assist with awareness-raising campaigns, training and events. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.....Read more...
This is an exciting opportunity to join Xylem Water Solutions’ Internal Spares Team as an Apprentice, where you’ll gain hands-on experience in customer service, sales processes, and technical support while working towards a valuable qualification.
Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs.
What You’ll Be Doing:
As our apprentice, you will get hands-on experience and gain new skills and work alongside experienced staff. Through a combination of on-the-job learning and practical skills development, you will work on real projects from day one.
Communicating with customers via phone and email, handling enquiries, and ensuring excellent service.
Processing customer orders accurately and efficiently.
Learning how to select and recommend pump spares and accessories to meet customer needs.
Working towards key targets and KPIs set by the Spares Manager.
Supporting internal and external stakeholders, including colleagues and the wider sales team.
Maintaining records and procedures to ensure smooth operations.
Developing your professional skills, from teamwork to problem-solving.
What We’re Looking For:
A willingness to learn and develop within a growing industry.
Strong communication and people skills – friendly, confident, and approachable.
A keen eye for detail and problem-solving abilities.
Ability to work to deadlines and manage priorities.
A proactive mindset with a passion for continuous improvement.
Why Join Us?
Gain practical experience while working towards a professional qualification.
Work in a supportive team environment where your development is a priority.
Build a strong foundation for a long-term career in customer service, sales, or technical support.
Be part of an industry-leading company with fantastic career progression opportunities.
Job Description:
Become competent in the selecting of pump spares accessories.
Working to gain in depth knowledge of internal sales processes and procedures
Answering calls on the phone queues and assisting with customer queries.
Enter customer orders ensuring a high-level attention to detail, managing customer expectations.
Working to achieve agreed KPI’s and targets as prioritised by the Spares Manager.
Help to maintain all records and procedures where necessary.
Learn and engage to manage and develop both professionally and personally.
Comply to all Health and Safety standards at all times ensuring proper reporting when necessary Key Competencies:
Willingness and drive to learn
Desire to ask questions and actively listen · Numerate and have strong problem-solving skills.
Effective communicator
People skills (approachable, friendly and confident) and a team worker
Organised and can work to deadlines
Continuous improvement mindset
Cross-boundary collaboration
Inspiring accountability Key Relationships: External: Customers, external sales team, colleagues based in other Xylem facilities and facility visitors of any description Internal: Managers, Team Leaders, Employees
Training:What will I study?
Customer journey and expectations
Understanding your organisation and industry
Regulations and legislations relating to customers
Interpersonal skills and communications
Right first-time approach
Taking ownership of the customer enquiry
Dealing with conflict and challenge
How will I be assessed?
Blended delivery method including day release at college, work-based assessment and online learning including Reflective accounts, witness statements, activity-based work books, presentations, professional interview/discussion and work-based projects.
What does the course lead to?
Following the successful completion of the intermediate apprenticeship there is the opportunity for further development using other apprenticeship standards, depending on how your role has evolved and the potential to work towards career progression.Training Outcome:It is expected that after successfully completing your Apprenticeship, you will progress onto the Level 3 Customer Service Specialist Apprenticeship. Xylem will continue to be committed to your learning and development throughout your career with us.
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team?
Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019
What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management
Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.
Ticketing Operations & Process Management
Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.
Leadership & Administration
Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures.
What else?
Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check.
Who are you?
Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference.
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Are you a detail-oriented, organised, and proactive individual looking to play a pivotal role in driving project success?Our client is seeking a highly organised and proactive Project Support Coordinator to join their team. In this pivotal office-based role, you will work closely with the project team, managing all tasks associated with installation projects from order to project completion. Your goal is to ensure that projects are delivered on time, within budget, and that the client experience is smooth from initial quote acceptance to final sign-off.What's in it for you?Our client knows how important it is to reward their team for their hard work. As a Project Support Coordinator, you'll benefit from:
Starting Salary of £38,000 - £42,000 per annumA Dynamic Work Environment: Comfortable, modern offices located in a beautiful, rural setting in Leicestershire, with views of the countryside.Career Growth: As the company continues to grow, you will have the opportunity to take on additional responsibilities and progress within the company.Ongoing training and development to help you succeed in your role.Working Hours: Monday to Friday, 06:30 to 16:30.
Key Responsibilities
Project Coordination: Manage all office-based tasks for installation projects, ensuring seamless progression from order to completion.Budget & Purchasing: Responsible for purchasing all necessary labour, materials, and site equipment, ensuring costs stay within budget.Scheduling: Collaborate with the installation manager to schedule projects, adjusting timelines as required.Documentation Management: Issue site packs, including job sheets, health and safety documentation, and project drawings.Stakeholder Communication: Liaise with suppliers, contractors, and clients, keeping everyone updated on project progress.Financial Oversight: Pass project valuations to accounts and close out projects on the system, ensuring all purchase orders are processed, stock allocated, and equipment off-hired.
To thrive in this role
Experience: Commercial experience in the security fencing industry or construction is preferred, ideally in a project coordination or administration role.Skills: Strong organisational skills, financial and operational decision-making abilities, and the ability to remain calm and professional under pressure.Knowledge: Working knowledge of project management tools and software packages including Microsoft Word, Excel, PowerPoint.Attributes: A resourceful team player who thrives in a fast-paced environment and is comfortable communicating with clients, suppliers, and installers.
About The CompanySecure-a-Field specialises in supplying and installing security fencing, gates, and associated products, and has earned a reputation for innovation, creativity and delivering projects quickly, professionally, and with minimal hassle for clients. Combined with their dedication to Outstanding Customer Service, this makes them the chosen supplier of fencing and gates for clients throughout Britain. Their expertise and enthusiasm are second to none - from supply only right through to full installation and project management, they aim to excel.They are a rapidly growing and ambitious company that lives by its core values of Honesty, Accountability, Enthusiasm, Commitment, and being Coachable. This is an exciting opportunity to join a fast-growing company with a supportive, values-driven team. The role is available immediately for the right candidate, and the company looks forward to hearing from you!Apply today and be part of their journey!Application deadline: 16:00 hours, 2 April 2025First stage interview (via Microsoft Teams): 7 April 2025In-person interview: 15 April 2025....Read more...
Customer Success ManagerWorking pattern: Hybrid
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don’t know who we are, google us…. We’re one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers – Our 5* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%. You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
• Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach • Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues • Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams • Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle • Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients • Optimise your 2 days in the field carrying out agenda-driven client meetings • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment • Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) • Financial -Demonstrate an increase in annual contract value/total contract value. -Increase revenue by optimising the guided selling approach to introduce additional products to clients. • Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate. -Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention. • Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: • Proven field-based account management or other relevant experience in a volume-based SME environment • Well-presented, confident, articulate, personable and well-motivated• Demonstrate a resolution-based approach • Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients• Track record of meeting and exceeding targets/KPIs We’re a great bunch of people to work with because we care so much about our colleagues and culture. We’re not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now. Come join us.....Read more...
Start: ASAPLanguages: French and EnglishI am seeking an experienced and dynamic Restaurant General Manager to lead operations at my clients Exclusive members-only club.This role demands a mature, hands-on professional with exceptional business acumen, deep wine expertise, and a proven ability to cater to VIP clientele.The ideal candidate will be bilingual in French and English, with a strong understanding of the local community and its culture.Key ResponsibilitiesOperational Leadership
Oversee day-to-day operations of the restaurant, ensuring seamless coordination between front-of-house and back-of-house teams.Maintain the highest standards of service quality, ambiance, and member satisfaction.Act as the "face" of the club, engaging personally with members and VIP guests to ensure their needs are met.
VIP Guest Management
Deliver personalized experiences for VIP members by understanding their preferences and anticipating their needs.Train staff on discretion, professionalism, and courtesy to ensure extraordinary hospitality for high-profile guests.Handle complaints or concerns with empathy and efficiency to maintain member loyalty.
Business & Financial Acumen
Develop and execute budgets, monitor financial performance, and implement strategies to achieve profitability goals.Analyze sales trends and operational costs to identify opportunities for revenue growth and cost optimization.Collaborate with the marketing team to promote membership programs and dining experiences.
Team Management
Recruit, train, and mentor a high-performing team that embodies the club’s values.Foster a positive work environment through clear communication, constructive feedback, and team-building initiatives.Set clear expectations for staff performance and ensure adherence to health, safety, and service standards.
Wine Expertise
Curate an exceptional wine list that complements the menu while appealing to discerning palates.Educate staff on wine pairings and tasting notes to enhance the dining experience for members.Host wine tastings or exclusive events that showcase the club’s commitment to excellence.
Community Engagement
Build strong relationships within the local community.Represent the club as a key figure in fostering connections with local businesses and cultural organizations.
QualificationsMust-Have:
Proven experience as a General Manager in high-end restaurants or private clubs.Bilingual proficiency in French and English.In-depth knowledge of fine wines, food pairings, and luxury dining experiences.Hands-on leadership style with excellent interpersonal skills.Strong financial management abilities, including budgeting, forecasting, and P&L analysis.
Preferred:
Familiarity with the local community's culture, trends, and preferences.Experience managing VIP clientele in hospitality settings.Certification in wine studies (e.g., WSET Level 2 or higher) is a plus.
Key Attributes
Mature demeanor with a professional appearance.Exceptional organizational skills with attention to detail.Ability to multitask in a fast-paced environment while maintaining composure under pressure.A proactive approach to problem-solving and innovation.
....Read more...
As Bar and Waiting Staff at Vintage Inns you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Nicholson's you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites.
As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing support and development
Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
