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Business Development Consultant
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Business Development Associate
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing: • Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You Are We’re looking for motivated, results-driven professionals who: • Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now? This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from Us At Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Wilmslow, Cheshire - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Manchester - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Business Administrator Apprenticeship at Millbrook Surgery, Castle Cary
We are looking for a highly motivated and enthusiastic Apprentice Personal Assistant (PA) to join our management team at Millbrook Surgery. This is an excellent opportunity for an individual looking to start their career in administration and healthcare, offering on-the-job training and the chance to gain hands-on experience in a GP practice environment. You will support the management team with various administrative tasks and help ensure the smooth operation of the practice. There will also be the expectation to attend our practice in Glastonbury (Glastonbury Health Centre) to support management where required. Key Responsibilities: Administrative Support: Assist the Practice Manager and senior management team with administrative tasks such as scheduling meetings, managing calendars, and preparing basic reports and documents. Handle incoming calls and enquiries on behalf of the management team, providing friendly and professional customer service. Help organise and coordinate meetings, including preparing agendas, taking minutes, and following up on action items. Maintain organised and efficient filing systems (both physical and digital) to ensure all documents are easily accessible. Diary and Schedule Management: Support the management team by scheduling appointments and managing their diaries effectively. Ensure the management team is prepared for meetings by organising relevant documents and materials. Assist in scheduling the clinical and administrative staff. Communication and Liaison: Act as the first point of contact for internal and external communications, including liaising with patients, clinical staff, and external stakeholders. Help with the distribution of internal communications, such as memos and announcements. Project Support: Assist with various projects within the practice, providing administrative support and helping to track progress. Support the preparation of presentations and reports as needed. Office Management: Assist with ordering office supplies and managing inventory. Help with maintaining the general cleanliness and organisation of the office environment. Assist with organising the building maintenance. Confidentiality and Compliance: Handle patient and practice information in a confidential manner, ensuring compliance with data protection and confidentiality standards. Follow practice policies and procedures to ensure smooth operations and patient safety. Learning and Development: Participate in relevant training and development opportunities as part of your apprenticeship to enhance your administrative and healthcare knowledge. Support and learn from the management team, gaining insights into the day-to-day operations of a GP practice. Key Skills & Qualifications: No prior experience is required, but a keen interest in administration and healthcare is essential. Strong organisational skills and the ability to manage multiple tasks. Excellent communication skills, both verbal and written. Basic IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook). Ability to maintain confidentiality and handle sensitive information. A willingness to learn, work hard, and be proactive. Good attention to detail and the ability to follow instructions. Desirable Attributes: A positive, can-do attitude and eagerness to assist the management team. Ability to work well both independently and as part of a team. Good time management skills, with the ability to prioritise tasks. Benefits: On-the-job training and development opportunities. Support in gaining a recognised qualification. Pension scheme. Training Outcome:Possibility of a permanent position on completion of the apprenticeship.Employer Description:We are an innovative practice providing team-based patient care to a rural community based around the beautiful Somerset town of Castle Cary. Despite the pressures on General Practice, we have been able to stay ahead of the curve by continuously improving our services and looking at new ways to work smarter. This has seen us make some bold changes to stay ahead. With such a positive team, embracing innovation and evolving new projects to fit the need of our local community, our patients are able to enjoy a personal, friendly service with easy access to the whole team.Working Hours :This is a full-time apprenticeship position, with standard working hours of 09:00 – 17:00 (30 mins unpaid break) Monday to Friday. Some flexibility may be required to accommodate specific tasks and training sessions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Maintains confidentiality,A willingness to learn,Hard working,Proactive ....Read more...
Apprentice Barista
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security. Supporting your fellow partners during periods of high volume to keep the store operating. Anticipating and delivering on your customer and store needs by getting to know your store environment and customers. Supporting in creating the third-place environment during each shift. Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections. Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year. Free drinks and food when you’re on shift. Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself). A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform. Life assurance. Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit). A free 24/7 Employee Assistance Programme available to you and your family. Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners. Great long-term career opportunities in store and support centre. You can start an apprenticeship whether you’re starting your career or you want a change. You can have a previous qualification like a degree and still start an apprenticeship. What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career. As an apprentice you’ll have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.Training: Level 2 Food and Beverage Team Member Apprenticeship Standard Functional Skills On-the-job training Training Outcome: This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression so this application is just the start This vacancy is for a permanent role Employer Description:Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.Working Hours :24-32 hours per week on a rota basis, shifts vary 5.30am-10pm Monday-Saturday and 6.30am-9pm on SundaySkills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Team working,Creative,Patience,energetic,Enthusiastic ....Read more...
Apprentice Barista
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer-comes-first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support centreYou can start an apprenticeship whether you’re starting your career or you want a change You can have a previous qualification like a degree and still start an apprenticeship. What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career. As an apprentice you’ll have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.Training: Level 2 Food and Beverage Team Member Apprenticeship Standard Functional Skills On-the-job training Training Outcome: This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression so this application is just the start This vacancy is for a permanent role Employer Description:Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.Working Hours :Exact shifts to be confirmed, additional hours will be available.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Team working,Creative,Patience,energetic,Enthusiastic ....Read more...
Apprentice Teaching Assistant at Hamstead Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: 1:1 support to pupils with complex and profound multiple learning difficulties To facilitate the pupil’s development and skills in the use of resources including IT To maintain pupils’ interests and motivation Assisting pupils with dress/changing for activities/ personal hygiene To support individual/group work across the curriculum to raise levels of achievement Care and welfare of pupils to include toileting and feeding as required Escorting pupils around school premises Support to School: Contact and links with those with parental responsibility during the working day, as part of the normal consultative and educational process To maintain school policies and procedures Preparation of rooms, equipment and displays Maintain school routine To promote high standards of behaviour throughout school in accordance with the Behaviour Policy Support the ethos of school Maintenance of safe environment Support to Teachers: Contact with parents as part of normal consultative and educational process, e.g. parent’s evenings To deliver pre-planned programmes of work Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records Undertaking duties on a rota basis during mid-morning breaks To assist the teacher with supervision of pupils on school trips/visits Keeping materials and equipment in tidy/safe manner Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy Support the supervision of individuals/groups of pupils Support with Curriculum: To assist in the teaching of the curriculum Support to teachers in the assessment and monitoring of pupils, in accordance with school policy To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils Participation in working groups on curriculum matters Involvement in informal planning meetings Attendance at staff meetings and appropriate training sessions as required Development and preparation of curriculum materials It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training: As well as working towards a Level 3 Teaching Assistant Apprenticeship Standard, you will learn job-specific skills from experienced colleagues Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team Training Outcome: The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Apprentice Barista
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer-comes-first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole beans and food products consistently for all customers in line with our recipe and presentation standards All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in-store trainers and coaches and is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job, supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support centres You can start an apprenticeship whether you’re starting your career or you want a change You can have a previous qualification like a degree and still start an apprenticeship. What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career. As an apprentice, you’ll have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace. So, if you’re looking for a new opportunity, with us, you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.Training: Level 2 Food and Beverage Team Member Apprenticeship Standard Functional Skills On-the-job training Training Outcome: This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression, so this application is just the start This vacancy is for a permanent role Employer Description:Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.Working Hours :Exact shifts to be confirmed, additional hours will be available.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Team working,Creative,Patience,energetic,Enthusiastic ....Read more...
Apprentice Barista
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer-comes-first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole beans and food products consistently for all customers in line with our recipe and presentation standards All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in-store trainers and coaches and is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job, supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support centres You can start an apprenticeship whether you’re starting your career or you want a change You can have a previous qualification like a degree and still start an apprenticeship. What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career. As an apprentice, you’ll have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace. So, if you’re looking for a new opportunity, with us, you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.Training: Level 2 Food and Beverage Team Member Apprenticeship Standard Functional Skills On-the-job training Training Outcome: This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression, so this application is just the start This vacancy is for a permanent role Employer Description:Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.Working Hours :Exact shifts to be confirmed, additional hours will be available.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Team working,Creative,Patience,energetic,Enthusiastic ....Read more...
Monkey Puzzle - Level 3 Early Years Educator Apprentice Cheam SM3 8LR
To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times To deliver an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress To help ensure the preschool nursery meets Ofsted requirements at all times To understand and work to preschool nursery policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints and emergencies To plan activities which ensure each child is working towards the early learning outcomes To be a key person To ensure records are properly maintained, e.g. daily attendance register, accident and incident book, risk assessments To liaise closely with parents/carers, informing them about the nursery and its curriculum, exchanging information about children’s progress and encouraging parents’ involvement To work in partnership with senior management to update and review the self-evaluation and improvement plan To undertake any other reasonable duties as directed, in accordance with the preschool aims and objectives Skills and Attributes: Empathy and understanding of children under five Excellent verbal and communication skills with children and parents Ability to write reports and keep clear and accurate records Excellent organisational skills Administrative and basic IT skills Calm and caring nature Ability to work as part of a team Able to work on own initiative Training: Over the course of 15 - 18 months (dependent upon the level of course an apprentice is being enrolled onto), you will study units such as health & safety in a childcare setting, holistic child development, safeguarding in a childcare setting, child development, communication with children, purposeful play and educational programmes, supporting children with special educational needs, collaborative working in early years childcare, wellbeing principles for children and at higher levels, child protection, data, supporting key life transitions and behaviour management (these modules may differ) Upon successful completion of the apprenticeship programme, you will achieve a 3 qualification and a TQUK Diploma in Early Years We and our employer partners are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, so a DBS check will be required for this role To make you aware, this position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’ must be declared, and you will be asked about these during the recruitment process Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA) As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption Training will include paediatric first aid qualification Training Outcome:To be offered a permanent position on completion.Employer Description:Monkey Puzzle are part of an award-winning nursery group, offering high quality childcare in their specially equipped nursery for children aged three months to five years old. They take pride to be part of the vibrant town of Walton-on-Thames that sits beside the River Thames with a historic town centre of Celtic origin in the Elmbridge borough of Surrey.Working Hours :Monday to Friday shifts to be agreedSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
CRE - Level 3 - Quality & Design Engineering Apprentice (technical support)
Once on site you will be assigned a buddy and a mentor who work with you to ensure you are deemed trained and competent for the following tasks: Year 1 • Completion of audits and PDI inspection on overseas refrigeration cases (Pre Despatch Inspection)• Ensure that purchased products meet specified standards before they progress to the next stage and/or are sent out to Customer• Raise, review and facilitate the closure of Non conformance reports (NCR’s)• Escalate issues, which cannot be resolved locally, to next in line• Liaise with departments on suspected quality-related issues and facilitate their closure.• Participate in the internal audit schedule• Assist with DDQ (Design, development and Quality) related Projects Year 2 • Maintain a consistent pre-dispatch inspection (PDI) process to ensure product quality before shipment.• Carry out electrical safety testing on cases defined a full audit• Participate in containment, root cause and corrective action investigations on customer internal and supplier non-conformance, compile trend assessment and risk identification and take appropriate remedial action.• Work with the relevant process owners to ensure all systems and procedures are fully aligned to the IMS (Integrated Management System).• Ensure duties are carried out in accordance with defined Company and regulatory quality standards.• Conduct regular audits of processes and standards at the Birmingham warehouse, and various assembly locations to ensure compliance with company standards and regulatory requirements. Year 3 & 4 • To undertake planned audits of customer sites for warranty claims• Carry out site audits of new installations• Troubleshoot & carry out fault finding (including electrical) as required and report outcomes to relevant parties• Complete all necessary paperwork, customer in store & administration and return to relevant parties as required, in real time (same day if required).• Handle warranty issues efficiently and implement corrective actions to prevent recurrence.• Administer remedial jobs on the internal Saqe system and manage non-conformance processes effectively.• Provide clear instruction to the remedial team in corrective work requirements and associated timeframes.• Work closely with the design team to future-proof designs and ensure learnings are applied across the product range including engineering drawing amendments.• Ability to challenge individuals at all levels to ensure compliance to business processes and standard.• Carrying out dynamic risk assessments• Audit the quality of installations, whether performed in-house or by subcontractors, to ensure adherence to standards.• Take a proactive approach to customer liaison and ensure that concerns are dealt with or relayed to management as appropriate.• Ensure the Company is promoted in a professional manner at all times, maintaining an appropriate attitude and appearance in front of the Customer.Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including: ● Advanced Manufacturing Engineering Foundation Competence – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company● Advanced Manufacturing Engineering Development Competence - in years 2 to 4 in company● Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK● In house training in line with your requirements.● Further qualifications deemed necessary by your employer On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Develop within the sales / purchasing department and future opportunities within Carter Retail Equipment and/or Carter Thermal Industries.Employer Description:Founded in 1945, Carter Thermal Industries has grown to become one of the most substantial and respected privately owned engineering groups within the UK. The group’s manufacturing operations combine engineering expertise with innovation to remain at the leading edge of technology. Carter Retail Equipment are part of the wider group (Carter Thermal Industries) and specialise in refrigerated display cabinets. We work internationally across the world selling our refrigeration display cases, with customers including but not exclusive to Tesco, M&S, CO-OP, Sainsbury’s, Target, HEB. Carter Retail Equipment are committed to employing local people.Working Hours :When at Make UK: Mon - Thur 8am - 4.30pm and Fri 8am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Development Consultant
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Business Development Consultant
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Business Development Consultant
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Business Development Consultant
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Business Development Associate
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing: • Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You Are We’re looking for motivated, results-driven professionals who: • Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now? This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from Us At Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Wilmslow, Cheshire - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Employment Law Advisor
Employment Law Advisor Programme Location: Manchester - Hybrid role (3 days in office) Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits….. We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you. We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be. And it’s not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care. Our HR and Employment Law Consultants and Solicitors will support you on your learning journey. There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track. Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio. Our client base covers a wide range of UK industries and businesses, so no two days are the same! Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients. As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients. Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc. Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations. The Person • Experience of working in a fast-paced role, ideally within a legal or HR environment • Have an appetite to continue to learn and grow your knowledge in Employment Law• A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification • Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Display integrity and professionalism at all times• It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above• Receptive to feedback, self-reflection, and continuous self-improvement • Be self-motivated and able to work with autonomy Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Carer's Assessment Caseworker
To provide a comprehensive Adult Social Care service for Unpaid Carers (informal / family carers) To effectively respond to enquiries received from Adult Social Care relating to unpaid carer services. To effectively respond to social care related enquiries received from commissioned unpaid carer service providers (currently IMAGO). This includes: Progressing urgent calls to the adult social care triage team, including the reporting of safeguarding concerns. Gathering, recording and reviewing information provided by unpaid carer services. Ensuring accurate details of carers are recorded within adult social care record. Completing Carers Assessments for unpaid carers at the request of the commissioned unpaid carers service provider (if they consider that the unpaid carer’s needs require further assessment from the Local Authority, or the unpaid carer declines their input). To deliver the highest standards of customer care, to undertake such follow up work as required by procedures or instruction on behalf of the citizens by adopting a strength based approach to interactions. There will be a requirement to be aware and stay abreast of changing technologies and current adult social care legislation including safeguarding. The post holder will retain a small but challenging, complex caseload, as appropriate, of younger and older adults, who will need frequent specialist intervention to support their needs. Duties and Responsibilities To receive and resolve all customer / commissioned service provider enquiries regarding unpaid carer services and support to a satisfactory conclusion. To help unpaid carers help themselves or one another through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles. To put the person at the centre of the process, to facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs. To support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections. To assist people to make their plans happen by signposting or researching and providing information about local services and opportunities and negotiating with service providers on people’s behalf if required. To provide people with, or signpost them to, information on rights, choices, self-management, non-statutory support and other provisions which may assist in their well-being, taking into consideration their communication needs. As required to assist adult social care colleagues by supporting unpaid carer related case work. Ensure risk management and adult safeguarding is effectively embedded within practice and responded to appropriately. To promote and deliver the highest standards of customer care in line with the policies. To ensure that all work is carried out in accordance with agreed time scales and those dictated by legislation. To be pro-active in the promotion of access to information for unpaid carers and continual service improvement activity. To participate in outreach work such as customer surgeries. To assist in the preparation of records and statistics as required Maintain a detailed knowledge of the Customer Service Centre’s legislation and procedures for all services provided. Maintain a good working knowledge of other social security benefits, legislation and welfare rights issues. Maintain a good working knowledge of all relevant systems within Adult Social Care, including legislation, safeguarding practice and relevant guidance. To liaise with all relevant sections in the and external agencies as required. To help the C deliver a modern service for customers in order to maximize independence and empowerment- making sure that technology and specialist equipment stays relevant. Maintain external contracts as required by duties of the post. To carry out the duties of the post with due regard to the Equal Opportunities Policy and core values. All employees are required to participate in the Performance Evaluation Scheme (PES) and to undertake appropriate training and development identified to enhance their work. All employees are required to comply with the Health & Safety policies and procedures at all times, taking due care for themselves, colleagues and members of the public. Required Skills and Knowledge Experience of working in a pressurised front-line service and dealing with challenging customers Experience of working with unpaid carer enquiries, and unpaid carers Experience of working to targets and timescales. Experience of training and coaching staff Experience of dealing with customer enquiries and complaints Experience of dealing with a small, complicated case load of unpaid carers Experience of working with adult social care services Experience of achieving qualitative and quantitative performance targets Experience of liaising with outside suppliers Experience of developing services Good knowledge and understanding of Legislation related to services and Adult Social Care If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Electrical Maintenance Engineer
⚡ Electrically Biased Maintenance Engineer Hull | £46,511 per annum + Pension + Life Insurance + More 4 on, 4 off (Days & Nights) | ️ Permanent | Manufacturing Are you an experienced Electrical Maintenance Engineer looking to level up your career in a fast-paced, forward-thinking manufacturing environment?Join a well-established business in Hull, offering not only a competitive salary of £46,511 but also a comprehensive benefits package and an opportunity to make real impact on the performance and reliability of plant machinery. What You’ll Be Doing: As part of a skilled team, you’ll take the lead on: Maintaining and repairing a wide range of manufacturing equipment. Diagnosing electrical faults and minimising downtime. Executing planned preventative maintenance (PPM). Contributing to continuous improvement projects. Ensuring compliance with H&S standards and SOPs. Collaborating across departments and supporting training efforts. ✅ What We’re Looking For: NVQ Level 3 or equivalent in an electrical or engineering discipline. Experience working in a manufacturing/industrial environment. Confident working with PLC systems, inverters, and variable speed drives. Ability to interpret and amend electrical drawings. Proactive, safety-conscious, and results-driven mindset. Familiarity with CMMS/TPM systems is a bonus. What’s In It For You? £46,511 per annum Company pension ️ Free onsite parking Wellness programme Cycle to Work scheme ️ Life insurance 4 on, 4 off rotating shifts (days and nights) – plenty of downtime! ⚙ Ready to Power Up Your Career? Apply now to join a supportive, innovative team that values its people, encourages growth, and offers real career progression.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Registered Care Service Manager
AA Euro Healthcare are recruiting for an experienced and compassionate Care Home Manager on behalf of a leading adult care provider in Charing, Kent. This is an excellent opportunity to step into a leadership role and make a genuine difference in the lives of adults with complex needs.About the Role:As Home Care Manager, you will be taking responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.Key responsibilities include: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, transition into the home if appropriate.Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports, management information on the conduct of the home where this is necessary.Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.Participate, as required, in the formulation of budgets, to monitor expenditure in specific budget headings, as required.Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.Participate in the Area’s on-call management system as required.Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others.Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. What’s On Offer: Competitive Salary28 days annual leave (inclusive of bank holidays)Flexible Holiday Purchase SchemeComprehensive induction programme to Care Certificate StandardsOpportunities to complete Apprenticeships and gain qualifications in Social CareStakeholder Pension & Share Save SchemeFree Employee Assistance ProgrammeAnnual staff awards and employee recognition schemeszClear pathways for career progressionAccess to the Care Foundation for family and friend grant applications What You’ll Need: Previous experience at management level is essential.The ability to keep calm under pressure.Confidence to work alone and as part of a team.Excellent communication skills.The passion to work with vulnerable Adults.The desire and commitment to achieve high standards of safeguarding. Personal Characteristics: Diploma in Health and Social Care or be willing to work towards one.Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.The ability to keep calm under pressure.The confidence to work alone or as part of a team.Excellent communication skillsThe passion to work with vulnerable adultsThe desire and commitment to achieve high standards of safeguarding. Apply today and a member of the AA Euro Healthcare team will be in touch!INDHC ....Read more...
Housekeeper - Graveyard
Part-Time; Event-BasedWage & Paygrade: $22.53 /hour (PG39) Plus 10% in lieu of Benefits and Vacation.Date Posted: April 17, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are seeking diligent and hard-working individuals that have a passion for cleaning, the events industry, and the PNE. This position helps play a key role in ensuring PNE facilities are maintained in a clean and debris-free manner. Our Housekeepers will report to the Event Sweeper Foreperson and/or the Manager of Facilities & Maintenance, and are responsible for ensuring site cleanliness standards are being adhered to.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Housekeeper – Graveyard, your primary accountabilities will be to: Clean assigned areas in PNE event venues, including the seating surfaces, the seating bowl and/or press areas.Sweep and mop assigned areas; remove all debris and tripping hazards.Ensure that proper protocols are followed for cleaning specific waste materials (i.e. protein spills).Empty garbage containers, recycling containers, diversion stations, compost and wastepaper receptacles.Maintain cleanliness of assigned washrooms; wash and disinfect all sinks, mirrors and toilets, sweep and mop floors, and maintain a dry floor surface at all times.Clean event related signage as required.Clean and disinfect F&B condiment stations, counters and tabletops. Ensure all countertops are clear of garbage (i.e. cups, food waste, etc).Replenish all supplies in facilities as required, and keep supplies locked up at all other times.Assist other departments with areas requiring cleaning.Ensure PNE Uniform and Appearance policy is adhered to at all times.Greet guests in a courteous and professional manner.May be required to wear a radio and answer calls as required.Perform other related duties as assigned. What else? Previous janitorial experience preferred.Must be available to work a part-time, event-based schedule with graveyard shift availability.Knowledge of the hazards and proper safety precautions of the construction trades.Capable of working at heights and lifting heavy materials up to WCB restrictions.Physically able to work in awkward positions.Sufficient physical strength, stamina and coordination to permit the performance of assigned tasks (i.e. repeated climbing of stairs and standing for extended periods of time).Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Spares Team Customer Service Apprentice
This is an exciting opportunity to join Xylem Water Solutions’ Internal Spares Team as an Apprentice, where you’ll gain hands-on experience in customer service, sales processes, and technical support while working towards a valuable qualification. Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs. What You’ll Be Doing: As our apprentice, you will get hands-on experience and gain new skills and work alongside experienced staff. Through a combination of on-the-job learning and practical skills development, you will work on real projects from day one. Communicating with customers via phone and email, handling enquiries, and ensuring excellent service. Processing customer orders accurately and efficiently. Learning how to select and recommend pump spares and accessories to meet customer needs. Working towards key targets and KPIs set by the Spares Manager. Supporting internal and external stakeholders, including colleagues and the wider sales team. Maintaining records and procedures to ensure smooth operations. Developing your professional skills, from teamwork to problem-solving. What We’re Looking For: A willingness to learn and develop within a growing industry. Strong communication and people skills – friendly, confident, and approachable. A keen eye for detail and problem-solving abilities. Ability to work to deadlines and manage priorities. A proactive mindset with a passion for continuous improvement. Why Join Us? Gain practical experience while working towards a professional qualification. Work in a supportive team environment where your development is a priority. Build a strong foundation for a long-term career in customer service, sales, or technical support. Be part of an industry-leading company with fantastic career progression opportunities. Job Description: Become competent in the selecting of pump spares accessories. Working to gain in depth knowledge of internal sales processes and procedures Answering calls on the phone queues and assisting with customer queries. Enter customer orders ensuring a high-level attention to detail, managing customer expectations. Working to achieve agreed KPI’s and targets as prioritised by the Spares Manager. Help to maintain all records and procedures where necessary. Learn and engage to manage and develop both professionally and personally. Comply to all Health and Safety standards at all times ensuring proper reporting when necessary Key Competencies: Willingness and drive to learn Desire to ask questions and actively listen · Numerate and have strong problem-solving skills. Effective communicator People skills (approachable, friendly and confident) and a team worker Organised and can work to deadlines Continuous improvement mindset Cross-boundary collaboration Inspiring accountability Key Relationships: External: Customers, external sales team, colleagues based in other Xylem facilities and facility visitors of any description Internal: Managers, Team Leaders, Employees Training:What will I study? Customer journey and expectations Understanding your organisation and industry Regulations and legislations relating to customers Interpersonal skills and communications Right first-time approach Taking ownership of the customer enquiry Dealing with conflict and challenge How will I be assessed? Blended delivery method including day release at college, work-based assessment and online learning including Reflective accounts, witness statements, activity-based work books, presentations, professional interview/discussion and work-based projects. What does the course lead to? Following the successful completion of the intermediate apprenticeship there is the opportunity for further development using other apprenticeship standards, depending on how your role has evolved and the potential to work towards career progression.Training Outcome:It is expected that after successfully completing your Apprenticeship, you will progress onto the Level 3 Customer Service Specialist Apprenticeship. Xylem will continue to be committed to your learning and development throughout your career with us. Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Level 2 Sports Apprentice with Swimming Specialism (Community Activator Coach)
Are you passionate about sport and physical activity and specifically have a love for swimming? Do you love working with children to make a difference and impact on their learning and wellbeing? Can you be a positive role model to inspire and motivate children? Would you relish the opportunity to work alongside a friendly, supportive and hard-working team? If so, our Community Activator Coach apprenticeship opportunity may be perfect for you! The Community Activator Apprentice with Swimming specialism has an important role to play in improving the health and wellbeing of children, families and communities by supporting the delivery of fun, inclusive and engaging sessions using our swimming pools. Working alongside our Aquarius Pool Supervisors and swim teachers, this apprenticeship will give you an introduction into the world of swim teaching. Along the apprenticeship journey, you will learn how to plan, deliver and review sessions. We will fund your swim teacher qualification. You will get a diverse opportunity to develop your wider coaching skills during your work on our Active Holiday camps during school holidays. Key duties include: Working directly with members of the public to plan and deliver a range of projects and activities within our leisure centre(s) with the aim of increasing the participation of a variety of groups in sport and physical activity, with a specific focus on swimming and aquatics. These could involve: Extra-curricular swimming lessons for children, primarily in key station 1 and 2 Supporting our swimming curriculum for schools Adult swimming lessons Swimming galas and festivals Pool inflatable fun sessions Water polo Aquatots parents and toddlers Providing additional support in the pool to children with SEND needs to ensure inclusivity of the program To support on organising community and competitive events. Working collaboratively with a wide range of partner organisations. Supporting the delivery and coordination of our holiday activity and HAF schemes for children. Providing swimming duty cover where required. Begin developing skills in supervisory duties within the swim school, working closely with the pool supervisors to help manage progression and positively impact retention levels. Use of technology to engage pupils with physical activity and sports especially swimming Contribute to the overall ethos and working values of the Foundation. Contribute to raising standards by demonstrating and promoting high expectations. Supervise and support members of the public, ensuring their safety by complying with good H&S practice. To undertake all training and courses associated with the apprenticeship programme. Training:Our apprentices will receive weekly off the job training hours in order to engage with masterclasses, skills festival days, assignments and tasks related to the apprenticeship, online CPD courses and development sessions with their allocated skills coach. They will acheive the Level 2 Community Activator Coach Apprenticeship Standard with Swimming Specialism alongside sector specific CPD, such as; STA Level 2 Swim Teacher qualification Pool maintenance and water testing CPD Supporting the PE curriculum (swimming focussed) Behaviour Management Safeguarding / Prevent Mental Health and Wellbeing Digital skills Functional skills in Maths and English (where required) Training Outcome:We will support you in your personal development by providing you with the underpinning knowledge, skills and experience for the following: Careers within the Sport Coaching/education sector Potential further employment with the organisation Opportunity for further education Opportunity to progress to become a swim teacher Opportunity to become a pool supervisor Opportunity to diversify into wider sports coaching roles and potentially progress onto the Level 4 Sports Coach apprenticeship Employer Description:CV Life represents the partnership working between two organisations; Coventry Sports Foundation (CSF) and Culture Coventry Trust (CCT). With both organisations operating as CV Life, it provides the opportunity for Coventry residents and visitors to have an improved experience of sport, culture and leisure within the city. CV Life provides a vast leisure and cultural offer to all communities in Coventry and visitors to the city, offering everything from attractions, museums, leisure centres, educational programmes to community outreach projects. Following a place-based approach and offering tailored alternatives encourages all residents to take part in leisure and cultural activities. CV Life’s city-wide locations enable the delivery of a varied programme of activity catered to the requirements of all Coventry residents. CV Life is ever evolving and continuously looking for new ways to encourage people to be active and engaged in ways that suit them, their interests and needs.Working Hours :37.5 hours per week - flexible hours across the week (potentially including some weekend and evening work) depending on requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Swimming ....Read more...