Reception Manager – Central London – Up to £50,000Premium Restaurant & Hospitality GroupOne of London’s most exciting venues is on the lookout for a confident, guest-first Reception Manager to lead the front desk and reservations team.You’ll be the face of the business – warm, polished and calm under pressure – making sure guests are welcomed like regulars and the team are set up to deliver every time.What you’ll be doing:
Leading and developing the front desk & reservations teamManaging rotas, training, standards and incentivesBeing visible on the floor – a go-to for guests and team alikeOwning all things guest journey – from booking to goodbyeDriving feedback, guest experience, and seamless communication
What we’re looking for:
Strong reception/reservations experience in a fast-paced, premium settingNatural leader – confident, calm and service-obsessedSharp on the detail, quick on your feet, and guest-focused at every turnYou will be a super user on SevenRoomsAbility to thrive in a fast-paced environment.Excellent communication skills, both verbal and written.Detail-oriented and adaptable.Self-motivated with a problem-solving mindset.You need to sweat the small stuff- it’s all about the details!
If any of this sounds like you apply - Kate at COREcruitment dot com ....Read more...
Group Revenue Manager, London (Hybrid) Hotels, 60k – 65k DOEI’m proud to be representing a company that specialises in the investment, development, and management of hospitality properties. It focuses on acquiring and operating hotels, resorts, and other hospitality-related real estate. They are looking for a strong Revenue professional to join their team and focus on their aparthotel properties.About the role: Responsible for optimising guest stay durations to maximise hotel revenue and occupancy. This role analyses booking trends, sets minimum stay requirements, and collaborates with the revenue and reservations teams to ensure the most profitable use of room inventory.Key Responsibilities:
Analyse booking patterns and guest stay data to identify trends and opportunitiesSet and adjust minimum and maximum length of stay requirements based on demand forecasts.Work closely with the revenue management team to implement pricing and inventory strategies.Coordinate with the reservations and front office teams to manage guest extensions and modifications.Monitor and control room inventory to prevent short stays from displacing more profitable bookings.Generate reports on length of stay trends and provide actionable insights.Collaborate with sales and marketing to promote longer stays during targeted periods.Ensure guest satisfaction by managing special stay requests and modifications.
What we’re looking for:
Demonstrable track record in Revenue Management with ability to grow market share and budget deliveryStrong problem-solving skills, strong IT skills, including Excel and PowerPointStrong background or knowledge of Marriott propertiesFlexible to change and able to react very quickly to that changeFinancially and commercially astuteA very consultative personal style in all aspects of the roleExcellent communicator with the ability to influence up and down the chainAbility to work with minimum supervision, working to own initiativeExcellent verbal and written communication skills with a strong command of spoken and written EnglishStrong organisational skills developed in a fast-paced environment
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Director of RoomsSalary: €NegotiableLocation: Rome, ItalyThis luxury 5-star property is looking for a Director of rooms. The Director of Rooms is a strategic and operational leader responsible for managing the Front Office, Housekeeping, and Reservations teams. With a direct team of 4 and broader oversight of room division operations, this role plays a central part in delivering an exceptional guest journey from arrival to departure, with a consistent focus on wellness, sustainability, and emotional hospitality.This position is part of the Executive Committee and reports jointly to the General Manager and Director of Operations.Key Responsibilities
Oversee the performance and daily operations of the Front Office, Housekeeping, and Reservations departmentsEnsure guest experiences reflect the brand's pillars of well-being, sustainability, and personalized serviceFoster a culture of care, mindfulness, and excellence within the Rooms teamLead recruitment, training, and development initiatives to build a highly motivated and service-driven teamImplement operational strategies that support energy conservation, reduced waste, and wellness-oriented service deliveryMonitor guest feedback and satisfaction metrics, implementing improvements as neededMaintain close collaboration with all departments, especially Spa, F&B, and Engineering, to ensure seamless guest serviceOversee departmental budgets, productivity, and staffing levels with a focus on efficiency and qualityRepresent the Rooms Division in strategic discussions at the Executive Committee level
Candidate Profile
3–5 years of experience in a leadership position within a well-structured, international hotel group, preferably in ItalyStrong operational knowledge of luxury hotel Rooms Division functionsExperience leading both Front Office and Housekeeping teams in a 5-star environmentFluent in Italian and English; additional languages are highly desirablePassionate about wellness, sustainability, and innovative guest serviceEmpathetic leader with excellent communication and problem-solving skillsAbility to thrive in a high-expectation, detail-focused, and collaborative environment
Director of RoomsSalary: €NegotiableLocation: Rome, ItalyIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Director of RoomsSalary: €NegotiableLocation: Rome, ItalyThis luxury 5-star property is looking for a Director of rooms. The Director of Rooms is a strategic and operational leader responsible for managing the Front Office, Housekeeping, and Reservations teams. With a direct team of 4 and broader oversight of room division operations, this role plays a central part in delivering an exceptional guest journey from arrival to departure, with a consistent focus on wellness, sustainability, and emotional hospitality.This position is part of the Executive Committee and reports jointly to the General Manager and Director of Operations.Key Responsibilities
Oversee the performance and daily operations of the Front Office, Housekeeping, and Reservations departmentsEnsure guest experiences reflect the brand's pillars of well-being, sustainability, and personalized serviceFoster a culture of care, mindfulness, and excellence within the Rooms teamLead recruitment, training, and development initiatives to build a highly motivated and service-driven teamImplement operational strategies that support energy conservation, reduced waste, and wellness-oriented service deliveryMonitor guest feedback and satisfaction metrics, implementing improvements as neededMaintain close collaboration with all departments, especially Spa, F&B, and Engineering, to ensure seamless guest serviceOversee departmental budgets, productivity, and staffing levels with a focus on efficiency and qualityRepresent the Rooms Division in strategic discussions at the Executive Committee level
Candidate Profile
3–5 years of experience in a leadership position within a well-structured, international hotel group, preferably in ItalyStrong operational knowledge of luxury hotel Rooms Division functionsExperience leading both Front Office and Housekeeping teams in a 5-star environmentFluent in Italian and English; additional languages are highly desirablePassionate about wellness, sustainability, and innovative guest serviceEmpathetic leader with excellent communication and problem-solving skillsAbility to thrive in a high-expectation, detail-focused, and collaborative environment
Director of RoomsSalary: €NegotiableLocation: Rome, ItalyIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Job Title: Events Sales Development ManagerOur client is an iconic independent restaurant and event-based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Events Sales Business Development Manager can expect to be part of a very stable and unique operation!Events Sales Development Manager Benefits:
Monday to Friday shift patterns.A competitive starting package in excess of £60,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Events Sales Development Manager Responsibilities:
Strategically manage reactive sales protocols, delegating to their in-house Events Coordinator.Drive and develop organic sales events across the two sites – multiple floors in great locations.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Events Sales Development Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.A confident, proactive sales development manager with knowledge of the hospitality sector and access to business networks.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events and sales enquiries.Have a pro-active role in developing organic leads for the group.Assist with hosting Events when required.....Read more...
Job Title: Events Sales Development ManagerOur client is an iconic independent restaurant and event-based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Events Sales Business Development Manager can expect to be part of a very stable and unique operation!Events Sales Development Manager Benefits:
Monday to Friday shift patterns.A competitive starting package in excess of £60,000 per annum + bonus + commissionBonus related incentives payable twice per annum.3% to 7% commission on organic sales – uncappedBased in Victoria – easy commute from most areas in London.Very stable team and operation.
Events Sales Development Manager Responsibilities:
Strategically manage reactive sales protocols, delegating to their in-house Events Coordinator.Drive and develop organic sales events across the two sites – multiple floors in great locations.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Events Sales Development Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.A confident, proactive sales development manager with knowledge of the hospitality sector and access to business networks.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events and sales enquiries.Have a pro-active role in developing organic leads for the group.Assist with hosting Events when required.....Read more...
ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
You’ll work in a fun, busy environment gaining first-hand experience about everything you need to know about working in the travel industry
You will communicate with your colleagues who will help coach you in mastering a range of travel agent responsibilities, interact with our customers and support the team with sales or admin duties as required
You will learn how to handle client enquiries, research holiday destinations, make holiday reservations, process transactions, provide excellent customer service and much more
You will meet suppliers and learn all about products and services that are sold in store. Building fantastic supplier relationships along the way
We also offer a fantastic benefits scheme with generous discounts on personal travel and high street retailers, and there are also fantastic educational opportunities to travel the world and experience destinations and cultures first hard.
At Barrhead Travel we invest heavily in our people and are proud to have recently been named as one of the Telegraph’s Happiest Places to Work, as voted for by our people.
We have a suite of Wellbeing Champions to support our team’s health and happiness.Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in a little over a 12-month period
Training Outcome:
On completion of your apprenticeship, you will secure a permanent position at Barrhead Travel and see your career take-off in travel with our bespoke progression and development plan
Employer Description:Since Barrhead Travel was founded in 1975, the multi-faceted business has grown from one small shop in Glasgow suburb of Barrhead, to now being one of the UK’s biggest retail travel firms with over 80 branches, more than 700 employees and myriad business awards. Most recently this British travel agency has won Best Cruise Retail Agency and Best Large Travel Agency in Scotland for 18 years running. Barrhead Travel has also been recognised for the past five consecutive years as one of the Best Companies to Work For.
Barrhead Travel offers attentive and personalised service by highly trained specialists in both long and short-haul destinations including cruise, ski-holidays and tour-based excursions. Over the years the business has expanded in many avenues including the inception of the Brilliant Travel division which oversees the managed service branches and home-based travel specialists, and Barrhead Business Travel which oversees corporate travel.
In early 2018, Barrhead Travel embarked on a new chapter with its acquisition by one of North America’s largest travel companies, Travel Leaders Group. Barrhead Travel will retain its distinct brand identity and heart-felt values whilst gaining access to industry-leading technology, exciting new markets and significant expansion opportunities.Working Hours :Monday - Saturday, 9.30am - 5.30pm. Sunday, 11.00am - 5.00pm (37.5 hours per week in line with store opening hours).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Geography....Read more...
