Reservations Manager, multi-site! – Central London! Up to £50,000Reservations Manager – Central London! Location: Central London Salary: £50,000 plus bonus! I am currently working with a multi-site/ venue hospitality company with multiple locations across London! This is a really exciting opportunity to join a growing business! They are looking for a Reservations Manager to join the team. This role will be primarily based in the Head Office 4 days a week - this can be flexible! The Reservations Manager will be managing the reservations team and taking a hands-on approach. They use SevenRooms as their booking system. The salary is £50,000 plus a bonus!Key Responsibilities:
Support the Head of Guest Operations for pre-opening and restaurant launches.Maximize revenue opportunities before openings.Maintain and adapt reservation systems to maximize covers across the group.Monitor no-shows and last-minute cancellations and adjust reservation policies and overbooking tactics accordingly.Manage day-to-day operations of reservation agents.Collaborate with operations teams to provide requested reports on reservations, guest feedback, profiling, and other necessary reports.Monitor reception team bookings and allocations.Offer support and training to reception teams as required.
About you:
3 years of experience in reception & reservations.5 years of experience in a hospitality environment.Excellent customer service skills.Minimum 3 years of team management experience.Strong organisational skills with the ability to work under pressure.Adaptability, positivity, and ability to thrive in a fast-changing and challenging environment.People-focused with a proactive attitude.Attention to detail and accuracy in work delivery.Excellent verbal and written communication skills.Initiative, self-motivation, and practical problem-solving abilities.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.....Read more...
Reservations Agent - Central London! Reservations Agent: Central London – Temp role! COREcruitment is working with a big restaurant group in London who are looking for a Reservations Agent to join them for 7 weeks! You will be responsible for booking, converting and dealing with day-to-day guest queries via the telephone. Requirements and Responsibilities:
Dealing professionally and helpfully with guests over the telephone and live chat with expected brand quality and standards.To meet expected KPIs and conversion targets set by management.Taking and inputting reservations accurately and efficiently.Maintaining a professional and positive work ethic. Delivering excellent guest service on the phone to all guests.Achieving monthly targets set by the business.Confirming reservations accurately and efficiently.Dealing with multiple restaurants as assigned by manager.Maintaining knowledge of sites, offerings, and company values.Being positive and responsive to any guest’s requests.Informing supervisors and managers of any complaints/ comments/ perceived issues from guests and deal with where appropriate.Being flexible to carry out any other reasonable duties and responsibilities within the job capability assigned as per the business needs.Supporting on additional tasks where required.Fixed Term Contract, with potential to become permanent.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.....Read more...
Revenue Manager – 5* HotelLocation: New York, NYSalary: $100,000 - $130,000 + Bonuses + Benefits!If you are someone with experience in a 5* Hotel and wanting to join a renowned luxury hospitality brand, who blends sophistication, style, and impeccable service for luxury hospitality, Declan wants to hear from you!Key Responsibilities:
Develop and implement revenue management strategies to maximize hotel revenue and profitability, including room sales, food and beverage, and ancillary servicesAnalyze market trends, competitor activities, and demand patterns to optimize pricing, inventory allocation, and distribution channelsCollaborate with sales, marketing, and reservations teams to develop and execute promotional campaigns, packages, and pricing strategies to drive demand and increase revenueUtilize revenue management tools and systems to forecast demand, track performance metrics, and generate reports
Key Requirements:
3-5 years of experience in revenue management or related roles in the hospitality industryMUST have sales experience in a 5* HotelProficiency in revenue management systems (RMS) and distribution channelsKnowledge of market dynamics, competitor analysis, and demand forecasting techniques to make informed decisions and drive revenue growthStrong analytical skills with the ability to interpret data, analyze trends, and develop actionable insights to optimize revenue performance
If you’re interested in this amazing this opportunity and you’d like to join an incredible team, please send your resume to Declan today! COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.To view other great opportunities please check out our website at www.corecruitment.com Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Pinterest. ....Read more...
