Job Title: Operations & Reservations Manager – Destination Management CompanySalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain This boutique Destination Management Company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe.Their bilingual, international team works closely with high-end travel advisors and trusted local partners to create seamless, authentic itineraries focused on art, history, gastronomy, and wine. They are known for their personalized service, operational excellence, and attention to detail.They are looking for an experienced Operations & Reservations Manager to oversee day-to-day booking operations and client servicing.This role is ideal for someone with a background in DMC operations, travel coordination, concierge services, or hospitality, who enjoys managing multiple reservations, liaising with suppliers, and delivering exceptional client experiences.Candidates with DMC, inbound tour operator, or luxury travel agency experience are strongly encouraged to apply.Key Responsibilities
Manage end-to-end reservations for tailor-made itinerariesCoordinate with hotels, guides, transport providers, venues, and local partnersAct as a primary point of contact for clients and travel advisorsEnsure smooth execution of services before and during travelHandle itinerary changes, special requests, and problem-solving as neededMaintain strong relationships with suppliers and service partnersSupport internal processes, service standards, and operational workflowsAssist with planning special events, experiences, and bespoke requestsContribute to customer loyalty initiatives and repeat business
Ideal Candidate Profile
3–5 years’ experience in travel, hospitality, or DMC operations (roles such as Operations Executive, Senior Travel Coordinator, Concierge, Group Coordinator, or similar)Fluent in English and Spanish (essential)Strong organizational skills and attention to detailComfortable managing multiple bookings and prioritiesClient-focused mindset with strong communication skillsKnowledge of the Spanish and Portuguese markets is a plusExperience working with American clients or travel advisors is a plusTeam player who can also work independently
The Offer
6 months of structured trainingPrivate healthcare insuranceTeam trips and familiarization experiencesPerformance-based bonus program after 6 monthsMonday–Friday schedule (no weekends)Supportive, international working environment
Job Title: Operations & Reservations Manager – Destination Management CompanySalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain Do not miss it!please apply today or send your CV to maria@corecruitment.comget social.......http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain A well-established, boutique destination management company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe. The team is bilingual and internationally minded, combining deep local expertise with a personalized approach to service.They design high-end, customized itineraries that highlight art, history, gastronomy, and wine, collaborating with trusted local partners to deliver authentic and seamless experiences for discerning travellers. Known for their professionalism, creativity, and attention to detail, they have earned a strong reputation among top travel advisors and clients worldwide.As a DMC Customer service manager you will work Monday to Friday on reservations, speaking with providers and clients. If you have previous experience in the travel industry in a similar position and speak Spanish and English we would love to hear from you!The ideal candidate:
Previous experience in Travel Industry at least 3-5 years in a similar positionProficiency in English and Spanish requiredDetail oriented team player, we work individually and in teamsWell-educated, knowledge of the Spanish & Portuguese market is a plusExperience working with Americans is a plusStrong business sense and industry experienceExcellent leadership, coaching and people management skills
Responsibilities:
Responsible for the overall reservationsInteracting with customers daily by answering their questions and directing them to the appropriate service for their needsCreating customer loyalty programs to increase revenue and improve client retentionEstablishing customer service policies and proceduresProvides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.Arranges sightseeing and other tours.Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation timesProvides a variety of business services such as shipping packages and assisting with printing needs.Plans and schedules special events, parties, or meetings.Develops and maintains service relationships to fulfill the needs of customers, guests, or employees.Performs other related duties as assigned.
Perks:
6 months of trainingPrivate healthcare insuranceTrips with the teamsAfter 6 months, you will access the bonus program for employeesYou work Monday to Friday!
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain Do not miss it!please apply today or send your CV to maria@corecruitment.comget social.......http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
We’re looking for a Reception Manager who lives and breathes guest interaction. This isn’t just about running a desk, it’s about managing front-of-house operations, ensuring a seamless guest experience, and acting as the ambassador for the business – people will remember you and your team. You’ll be visible, hands-on, and the face of hospitality for every guest who walks through the door.Key Responsibilities: • Lead the reception team with energy and confidence, ensuring smooth day-to-day operations. • Be on the floor – greeting guests, touching tables, and resolving issues in the moment. • Recruit, train, and develop a motivated reception team. • Maintain high standards of service, communication, and the overall guest journey. • Manage reservations, seating and guest flow with precision and care. • Champion innovation and constantly seek ways to enhance the guest experience.The Ideal Candidate: • A natural host – warm, personable, and always guest-first. • Proven experience as a Reception Manager (or similar) in a high-volume, premium dining environment. • Hands-on leadership style – present on the floor, not hidden in the office. • Strong communicator with excellent organisational skills. • Skilled in managing large teams and motivating individuals. • Super user of OpenTable, SevenRooms, or TripleSeat. • Ambitious and excited to grow with a leading hospitality group.Apply now: kate@corecruitment.com....Read more...
ASSISTANT FRONT OFFICE MANAGER (GERMAN SPEAKING) - DUBAI, UAE We have been retained by an International Hotel Brand that is looing to strengthen their team by adding a German Speaking Assistant Front Office Manager. The successful applicant will support the Front Office Manager by overseeing daily front desk operations, ensuring exceptional guest service, managing staff schedules and training, handling guest issues, and controlling front office financials, acting as the primary leader in the manager's absence to maintain high hospitality standards and smooth operations.This role requires a German Speaker. Role Brief:
Oversee check-ins/outs, handle complaints, provide personalized service, and ensure guest satisfactionTrain, guide, schedule, and supervise front desk agents, ensuring professional appearance and performanceMonitor daily activities, manage room inventory, reservations, key control, and maintain cleanliness.Supervise billing, cash handling, audit procedures, and assist with budgeting.Analyze reports, forecast occupancy, and communicate with other hotel departments.Step in for the Front Office Manager, making decisions and resolving issues.
What we are looking for:
Fluent German speakerExcellent communication, leadership, and problem-solving skills.Strong organizational, planning, and attention-to-detail abilities.
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I’m working with a stylish East London hotel offering top restaurants, a cocktail bar, meeting and events space, and SPA services.They are looking for a strategic and entrepreneurial-minded revenue manager to optimise revenue growth for this property.Reporting to the GM, the revenue manager will oversee the performance of all revenue streams, manage the reservation activities and grow the business through proactive selling, rate and occupancy management.Responsibilities
Own and deliver hotel rooms revenue performance, maximising occupancy and rate through effective pricing, forecasting, and reservation managementLead, recruit, train, and manage the reservations team, ensuring high engagement, capability, and service standardsOversee rate management strategy, competitor analysis, and core brand reporting to optimise commercial performancePartner closely with Sales, Conference & Events, and Operations to align revenue strategy and executionManage group bookings and enquiries to maximise conversion, repeat business, and long-term valueProduce accurate forecasts, budgets, and revenue reports (weekly, monthly, and 13-week outlooks)Ensure full compliance with brand standards, company policies, and operational proceduresDrive team development through structured training plans, coaching, appraisals, and succession planningMaintain high standards of guest experience, health & safety, security, and departmental qualityControl departmental costs, support purchasing compliance, and contribute to wider hotel profitability initiatives
The ideal candidate
Minimum of 3 years of Revenue Management Experience.Experience with the London market.Understanding of Opera.Advanced knowledge of Excel (VBA a plus) with intermediate knowledge of other MS Office Applications.Ability to articulate and introduce change effectively.
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Job title: Restaurant managerLocation: Amsterdam, NetherlandsSalary: €3,500 - €3,900 gross per monthA small restaurant in Amsterdam is looking for a hands-on Restaurant Manager to lead daily operations and ensure a consistently high-quality guest experience. The role requires a strong presence on the floor, close team leadership, and full ownership of service standards and day-to-day performance.Key Responsibilities
Oversee day-to-day restaurant operations and ensure smooth service flowLead, train, schedule, and motivate the front-of-house teamMaintain high standards of hospitality and guest experienceManage reservations, table flow, and guest relationsCoordinate closely with the kitchen team to ensure efficient service executionHandle daily administrative tasks, including cash management, cost control, labour planning, and revenue tracking to support the restaurant’s profitabilitySupport stock control, cost management, and waste reductionEnsure compliance with health, safety, and hygiene regulationsAct as the primary point of contact during service and resolve guest issues professionally
Candidate Profile
Proven experience as a Restaurant Manager, Assistant Manager, or SupervisorHands-on mindset with a strong presence on the restaurant floorStrong leadership and people-management skillsExcellent communication and organizational abilitiesPassion for hospitality and service excellenceAvailability to work evenings, weekends, and holidaysFluent in English
What the Restaurant Offers
A leadership role in a small, independent restaurantCompetitive salary based on experienceA supportive and collaborative working environmentThe opportunity to make a direct impact on daily operations and guest satisfaction
Job title: Restaurant managerLocation: Amsterdam, NetherlandsSalary: €3,500 - €3,900 gross per monthIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Assistant General Manager – Premium Japanese Mayfair Up to £70,000A well-known, high-performing Japanese restaurant in Mayfair is looking for an Assistant General Manager who can keep standards sharp and the operation running smoothly day-to-day. You’ll be the person the team trusts on the floor, the one who stays calm when the pressure hits, and the one who can confidently take full ownership when the GM is off site.It’s a 120-cover, premium environment with a long-standing team. They want someone who brings fresh eyes, strong people leadership, and a genuine commitment to great service.The role
Leading the full FOH operation and acting as GM when required.Setting the pace on the floor and making sure the team knows exactly what “good” looks like.Keeping standards consistently high across food quality, safety, cleanliness and guest experience.Handling guest issues quickly, confidently and with the right level of judgement.Reviewing daily operations, spotting what isn’t working, and putting clear solutions in place.Coaching the team and supporting floor managers with performance and development.Understanding P&L, budgeting, costs, forecasting and stock control.Supporting reservations, events and wider operational needs.Owning GM-led projects and delivering them on time.
What they’re looking for
Solid management experience in premium, elevated or fine-dining operations.Someone who thrives in fast-paced, guest-led service.A strong communicator who can motivate and guide an established team.Confident with numbers, costs and commercial decision-making.Organised, proactive and steady under pressure.Comfortable balancing service shifts with office-based admin.
Get in touch – kate@corecruitment.com....Read more...
Salary: €100.000 - €110.000 + bonus + carStart ; ASAPLanguages: German and EnglishThe role:
Strategic commercial leadership role overseeing Sales & Marketing for two interconnected premium-brand airport hotels, responsible for topline performance across all segments and channels.Leads the overall commercial strategy, ensuring the properties are competitively positioned, revenue goals are achieved, and brand visibility is maximized in key source markets.
Key responsibilities
Lead the Sales & Marketing department for both hotels, managing reactive and proactive sales, reservations, and marketing & communications (approx. 25 direct reports).Motivate and guide the team in day-to-day operations, taking full responsibility for achieving sales targets, revenue objectives and market share goals across both properties.Develop and implement sales goals and commercial strategies aligned with the overall business strategy and positioning of the dual-brand airport hotels.Evaluate and optimise distribution channels, build strong client relationships, and proactively position and market the hotels to corporate, MICE, leisure and airline-related business.Manage the marketing budget, overseeing the development of campaigns, promotions and collateral that drive revenue and support property goals across rooms, meetings and F&B.Collaborate with regional marketing and communications teams to implement regional and international promotions and ensure consistent brand messaging across all channels.Develop and implement product and service strategies that meet or exceed brand and guest expectations while delivering strong profitability for ownership.Partner closely with Revenue Management to optimise pricing, inventory, segment mix and forecasting, ensuring a data-driven approach to demand generation.Represent the hotels externally at key client meetings, trade fairs, sales missions and industry events, acting as a visible ambassador for the properties.Take on additional responsibilities such as Manager-on-Duty shifts as part of the hotel leadership team.Report directly to the General Manager and serve as a member of the Executive Committee, contributing to overall hotel strategy and owner communication.
Profile & requirements
Degree in Hotel Management, Business Administration, Marketing or a related field.Several years of experience in a comparable Sales & Marketing leadership role within corporate hospitality, ideally with exposure to the Frankfurt or similar airport/conference markets.Proven leadership and team management skills, with experience guiding multi-disciplinary commercial teams.Strong proficiency in MS Office and confident working with CRM, PMS and revenue/BI tools.Goal- and results-oriented mindset, excellent relationship management skills and strong organisational talent.Coaching-oriented leader who knows how to support, challenge and develop individuals within a motivated team.Fluent in German and English (spoken and written); additional languages are an advantage.Communicative personality with positive energy, strong professional presence and a passion for sales, marketing and hospitality
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