Business Analyst
Business Analyst – Social Messaging Platform – Horsham
(Key skills: Business Analyst, Software Development, Microsoft, .NET, Requirement Gathering, Analysis, Documentation, Stakeholder, Quality Assurance, UAT, SDLC, Agile, Waterfall, UML, Business Analyst)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate Business Analyst to bring their product to these new markets and help enhance this already successful company! As a Business Analyst you will play a pivotal role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders, project managers and software development teams to ensure that software development projects are aligned with business objectives and deliver maximum value.
Successful Business Analyst candidates should have strong experience of delivering software development projects that have been developed in Microsoft technologies (.NET, C#, SQL Server, Azure) and be able to demonstrate knowledge of requirement gathering, analysis and documentation, process improvement, project management support, stakeholder communication, quality assurance, UAT, change management, SDLC, Agile, Waterfall and UML.
All Business Analyst positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£10,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, UK / Remote Working
Salary: £40,000 - £45,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
NOIRUKTECHREC
NOIRUKREC....Read more...
Job Title: Senior Structural Analyst
Job ID: 2127/39
Location: Devon
Salary: Up to £64,000 per annum (dependent on qualifications and experience)
Employment Type: Full Time (40 hours per week)
Benefits: Comprehensive benefits package.
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Senior Structural Analyst, Structural FEA Engineer, Stress Engineer
We are seeking a Senior Structural Analyst to join our dynamic and innovative team. This is a senior-level appointment where you will lead a team of systems and safety analysts, playing a pivotal role in ensuring the safe and successful delivery of various engineering programs and projects. This position involves working closely with a fast-moving and flexible engineering design team, utilising advanced analysis software tools to guarantee high-quality outputs.
In this role, you will be responsible for structural analysis using first principles and Finite Element Analysis (FEA), as well as managing a team to ensure the effective and timely delivery of designs from concept through to manufacture. The position offers a diverse range of projects, from large-scale MOD contracted vehicles to internal innovation projects. It is an exciting opportunity to grow professionally and personally, with a comprehensive benefits package and the chance to work in a close-knit design and manufacturing environment.
For the role you must be able to travel to Devon.
Duties and Responsibilities of a Senior Structural Analyst / Structural FEA Engineer / Stress Engineer
Structural Analysis: Perform structural analysis using first principles and FEA, ensuring designs meet all technical and safety requirements.
Software Proficiency: Utilize Hyperworks suite (including Hypermesh, Radioss, Optistrut, LS Dyna) or equivalent software to carry out simulations and analysis. (Training in Hyperworks conversion will be provided if required.)
Team Leadership: Lead and manage a team of Analysts, overseeing the delivery of designs from the conceptual stage through to manufacturing.
Self-Motivation & Workflow Management: Effectively manage your own workflow and ensure the team is on track to meet deadlines and project goals.
Adaptability: Work on a variety of complex projects and products, embracing the challenges of each unique task, and ensuring the timely delivery of high-quality solutions.
Continuous Learning: Demonstrate the ability to learn new skills and stay current with emerging analysis and testing tools as the company evolves and grows.
Qualifications & Requirements of a Senior Structural Analyst / Structural FEA Engineer /Stress Engineer
Extensive experience in structural analysis using first principles and FEA.
Proficiency in Hyperworks suite or equivalent software.
Proven experience leading a team of analysts and managing workflow.
Strong problem-solving abilities and attention to detail.
A degree in engineering
Experience working on MOD contracted vehicles or similar high-scale projects.
Familiarity with internal innovation projects within an engineering design and manufacturing environment.
Highly motivated with the ability to work independently and as part of a collaborative team.
Must be able to travel to Devon
If you are a highly skilled and motivated Senior Structural Analyst looking for your next challenge, we invite you to apply and be part of a forward-thinking company that values your skills and development.
How to Apply:
Please submit your CV and cover letter outlining your relevant experience and qualifications.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Senior Test Analyst – D365 CE / DevOps – Birmingham
Hybrid – x1 a week onsite
Permanent (Sponsorship is not provided for this opportunity)
Senior Test Analyst required for our client based in Birmingham. They’re an established Microsoft Digital Transformation Consultancy who are currently seeking a Senior Test Analyst with extensive experience across the entire testing lifecycle, including requirements gathering, collaboration with development teams, and assisting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (Customer Engagement), a strong understanding of UAT, Testing, and DevOps processes, and the ability to lead testing efforts in a fast-paced environment. The role requires excellent communication skills, with the ability to work effectively with clients, project teams, and key stakeholders.
Key Responsibilities:
Lead and execute User Acceptance Testing (UAT) and system testing for Dynamics 365 CE projects.
Oversee and contribute to end-to-end system lifecycle testing, ensuring all testing phases are thoroughly executed and meet high-quality standards.
Collaborate with development teams, clients, and stakeholders to gather, clarify, and review testing requirements.
Work through challenging testing scenarios, ensuring issues are identified and resolved in a timely manner.
Create, analyse, and execute user test scripts and provide detailed feedback and progress reports to the Test Manager.
Work closely with DevOps and other project management tools (e.g., JIRA) to track progress, manage test cases, and ensure smooth integration.
Mentor junior testers and assist in refining testing methodologies and processes.
Actively participate in continuous improvement efforts, optimising testing practices and workflows.
Required Skills & Qualifications:
Hands-on experience with UAT, system testing, and DevOps processes.
Strong experience with Dynamics 365 CE (Customer Engagement) testing and its integration with other systems.
Proven ability to manage and execute end-to-end system lifecycle testing, from initial requirements gathering to post-implementation.
Exceptional communication skills, with the ability to confidently interact with clients, project teams, and stakeholders at all levels.
Expertise in creating, analysing, and executing user test scripts, and providing actionable insights and reports to the Test Manager.
ISTQB Foundation or equivalent certification (additional certifications preferred).
Experience with JIRA, DevOps, and other project management tools used for tracking and managing testing activities.
This is an exciting opportunity for an experienced Senior Test Analyst to play a key role in ensuring the quality and success of high-impact projects. If you are looking to take the next step in your testing career, we would love to hear from you.
Interested!?! Please send your up to date CV to Olivia Yafai at Crimson for review.
Crimson are acting as an employment business in regards to this vacancy.....Read more...
Senior Test Analyst – D365 CE / DevOps / UAT – Birmingham
Hybrid – x1 a week onsite
Permanent (Sponsorship is not provided for this opportunity)
Senior Test Analyst required for our client based in Birmingham. They’re an established Microsoft Digital Transformation Consultancy who are currently seeking a Senior Test Analyst with extensive experience across the entire testing lifecycle, including requirements gathering, collaboration with development teams, and assisting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (Customer Engagement), a strong understanding of UAT, Testing, and DevOps processes, and the ability to lead testing efforts in a fast-paced environment. The role requires excellent communication skills, with the ability to work effectively with clients, project teams, and key stakeholders.
Key Responsibilities:
Lead and execute system testing and User Acceptance Testing (UAT) for Dynamics 365 CE projects.
Oversee and contribute to end-to-end system lifecycle testing, ensuring all testing phases are thoroughly executed and meet high-quality standards.
Collaborate with development teams, clients, and stakeholders to gather, clarify, and review testing requirements.
Work through challenging testing scenarios, ensuring issues are identified and resolved in a timely manner.
Create, analyse, and execute user test scripts and provide detailed feedback and progress reports to the Test Manager.
Work closely with DevOps and other project management tools (e.g., JIRA) to track progress, manage test cases, and ensure smooth integration.
Mentor junior testers and assist in refining testing methodologies and processes.
Actively participate in continuous improvement efforts, optimising testing practices and workflows.
Required Skills & Qualifications:
Hands-on experience with UAT, system testing, and DevOps processes.
Strong experience with Dynamics 365 CE (Customer Engagement) testing and its integration with other systems.
Must be a self-starter
Proven ability to manage and execute end-to-end system lifecycle testing, from initial requirements gathering to post-implementation.
Exceptional communication skills, with the ability to confidently interact with clients, project teams, and stakeholders at all levels.
Expertise in creating, analysing, and executing user test scripts, and providing actionable insights and reports to the Test Manager.
ISTQB Foundation or equivalent certification (additional certifications preferred).
Experience with JIRA, DevOps, and other project management tools used for tracking and managing testing activities.
This is an exciting opportunity for an experienced Senior Test Analyst to play a key role in ensuring the quality and success of high-impact projects. If you are looking to take the next step in your testing career, we would love to hear from you.
Interested!?! Please send your up to date CV to Olivia Yafai at Crimson for review.
Crimson are acting as an employment business in regards to this vacancy.
....Read more...
Senior Digital Marketing Analyst | London | Global QSR Brand | Up to £50,000 + BonusAre you a data-driven digital marketing expert with a passion for CRM, SEO, and app optimisation?Our client, a globally recognised QSR brand, is renowned for its commitment to high-quality ingredients, customisable menu options, and cutting-edge digital experiences. As they continue to grow across the UK and Europe, they are looking for a Senior Digital Marketing Analyst to lead key digital strategies and drive customer engagement.Why Join?
Competitive bonus scheme – be rewarded for your impact.European market exposure – work on high-impact digital strategies across multiple regions.Innovative digital focus – play a key role in app promotions, CRM management, and SEO strategy.
Key Responsibilities of the Senior Digital Marketing Analyst
CRM management – oversee and optimise Salesforce strategies to enhance customer engagement.SEO and search performance – manage and improve search rankings using tools like Google and Yext.App strategy – lead promotions, offers, and overall optimisation for the brand’s app.Analytics and budget management – track performance, measure ROI, and drive strategic decisions.
What We’re Looking For:
Proven experience in digital marketing analytics, ideally within a fast-moving consumer brand.Strong expertise in Salesforce, SEO tools (Google, Yext), and digital performance tracking.Experience managing mobile app promotions and customer engagement strategies.Ability to leverage data insights to optimise campaigns and manage budgets effectively.
This is an incredible opportunity to join a global brand and shape its digital future.Apply today or send your CV to Giulia@corecruitment.comKnow someone perfect for this role? Refer them to us and earn up to £500 for every successful candidate. ....Read more...
About the Role:
Altair is seeking an enthusiastic and motivated Apprentice Data Analyst to join our company during an exciting period of transformation
The successful candidate will become an integral part of the Altair Central Services Team, gaining an understanding of our operations before transitioning to the project team responsible for delivering the technological aspects of our transformation initiatives
Key Responsibilities:Data Synchronisation and Management: Assist in the synchronisation, management of tools, and analysis of data for reporting purposes
AI Integration: Leverage AI to streamline and automate processes, enhancing efficiency and accuracy
Data Analysis: Conduct data pre-processing, statistical analysis, and predictive analytics to support project goals.Reporting: Create and present data visualisations and reports to communicate insights effectively
Collaboration: Work closely with team members to ensure data integrity
Training:Data Analyst Level 4:
Ideal for new talent in the organisation with an active interest in data or existing staff taking on a more data centric role or Junior/aspiring Data Analysts working in any industry or sector
Our Data Analyst apprenticeship programme integrates six modules of technical training with work based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. Microsoft Office Specialist: Excel Associate. Data and Visualisation using SAS® Data Analysis and Statistics SQL and Data Modelling Exploring Data Science using Python and R Data Challenge workshop Online development sessions (Optional)
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it
Training Outcome:
This role offers a unique opportunity to be at the heart of Altair’s transformation, working on critical projects that leverage cutting-edge technology and AI
The combination of on-the-job experience and formal training will equip the Apprentice Data Analyst with the skills and knowledge needed for a long-term career at Altair
If you are passionate about data and eager to learn and grow within a dynamic team, we encourage you to apply!
Employer Description:Our values inform how we work with our clients and colleagues every day. We are socially focused and committed to making a difference through working in partnership with our stakeholders to challenge the norm, strive for excellence and influence our sectors to do the right thing. Our high-quality services have a positive impact to the communities our clients operate in. Working Hours :Monday to Friday, 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a Business analyst or who holds a degree or Master’s degree in a subject such as Business Studies or an MBA will not be eligible.
You will also need to commit to completing a Level 4 Business Analyst Apprenticeship.
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face.
Providing support to a global headcount of c. 600. The Company are in the midst of ambitious growth plans, so this is an exciting time to join the team as we continue to support the business.
Key responsibilities include:
Assist in gathering and documenting business requirements from stakeholders.
Conduct research and analysis to support business decision-making processes.
Collaborate with cross-functional teams to identify and implement process improvements.
Support the development and maintenance of project documentation, including business cases, process maps, and requirements specifications.
Participate in meetings and workshops to capture and validate business needs.
Assist in the preparation of reports and presentations for stakeholders.
Learn and apply various business analysis techniques and methodologies.
Why choose Chaucer?We empower you to excel. Our people are a team of leaders – experts in their fields who collaborate, without hierarchy. We’ve created an exciting, successful business, and know that it’s our people who define and drive this success.
That’s why your growth, development and wellbeing is so important. We work hard to make sure careers at Chaucer are challenging, inspiring and rewarding and that the environment is ambitious and supportive.
You’ll get:
Challenging, stretching and rewarding work right from the start in our technology team.
Our full support and guidance to achieve your Level 4 Business Analyst apprenticeship.
A personalised development plan to support your professional and soft skills development.
An in-house experienced buddy and mentor, to help show you the ropes and support you on your journey.
Lots of opportunities to get involved in groups outside of your day-to-day work to grow your network, learn from others and give back to the community through our CSR initiatives.
Is this Programme for you? Are you...
A self-starter, able to work independently and efficiently to deliver high quality work?
Inquisitive and keen to learn, confident in asking questions and asking for help?
Passionate about technology?
Solutions-focused, practical and organised with an eye for detail?
Team focussed, comfortable in picking up a variety of tasks to ensure team delivery whilst managing multiple priorities?
Someone with excellent communication and interpersonal skills?
Proactive and thrive on variety?
If this sounds like you, and you want to continuously learn and go the extra mile, this is the programme for you.
What you need:
A proven interest in a career in Business Analysis, this could be from formal education such as A Level Business Studies, BTEC’s or self directed learning that you’ve undertaken in your own time.
Able to commute to central London.
3 or more A-Levels or equivalent (A-C).
GCSE in Maths and English – grade 4 (C) or equivalent.
Excellent IT skills including Microsoft Excel.
Training:As part of the Level 4 Business Analyst apprenticeship standard, you’ll be registered as a member of the British Computer Society and be on a fast track to an industry-recognised qualification, your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning.Training Outcome:Opportunity to apply for perminent roles at the end of the apprenticeship. Employer Description:Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Senior Test Analyst – D365 CE / DevOps / Automation / Playwright / C# – Birmingham
Hybrid – x1 a week onsite
Permanent (Sponsorship is not provided for this opportunity)
Senior Test Analyst required for our client based in Birmingham. They’re an established Microsoft Digital Transformation Consultancy who are currently seeking a Senior Automation Tester with extensive experience across the entire testing lifecycle, including requirements gathering, collaborating with development teams, and supporting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (Customer Engagement) and a strong understanding of UAT, testing methodologies, and DevOps processes. You will play a key role in leading automation testing efforts in a fast-paced environment. The role requires excellent communication skills and the ability to effectively engage with clients, project teams, and key stakeholders.
Key Responsibilities:
Develop and maintain automated test scripts using C# for various applications.
Perform automation testing for web applications, with a preference for Playwright, or Selenium if Playwright is not available.
Lead and execute system testing for Dynamics 365 CE projects. Experience in User Acceptance Testing (UAT) support for Dynamics 365 CE projects also beneficial.
Oversee and contribute to end-to-end system lifecycle testing, ensuring all testing phases are thoroughly executed and meet high-quality standards.
Collaborate with development teams, clients, and stakeholders to gather, clarify, and review testing requirements.
Work through challenging testing scenarios, ensuring issues are identified and resolved in a timely manner.
Create, analyse, and execute user test scripts and provide detailed feedback and progress reports to the Test Manager.
Work closely with DevOps and other project management tools (e.g., JIRA) to track progress, manage test cases, and ensure smooth integration.
Mentor junior testers and assist in refining testing methodologies and processes.
Actively participate in continuous improvement efforts, optimising testing practices and workflows.
Required Skills & Qualifications:
Minimum of 3 years of experience in automation testing with a strong understanding of test automation frameworks.
Proven experience with C# and automation testing tools such as Playwright (preferred) or Selenium.
Strong experience working with Microsoft Dynamics 365 CE (Customer Engagement).
Experience with DevOps practices and tools, including CI/CD pipelines.
ISTQB Foundation Certificate or equivalent certification in software testing.
Strong analytical and problem-solving skills, with a focus on quality assurance and test automation.
Excellent verbal and written communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Experience in Agile methodologies (Scrum, Kanban) and working in an Agile environment.
....Read more...
This organisation is building the future of company intelligence, delivering a next-generation AI software platform designed for instant, intuitive benchmarking and insights. They collaborate with leading experts across global consultancies, M&A advisory, and beyond, providing high-value competitor intelligence to support new business development and key client engagements. Their platform drives strategic benchmarking across critical areas like culture, leadership, technology, and customer operations. Job Overview The Company Intelligence Analyst role offers the chance to work at the intersection of software, AI, and company benchmarking. You’ll collaborate with intelligence analysts, data engineers, and technologists to deliver insightful benchmarking products and develop intelligence for a variety of industries. Here's What You'll Be Doing Producing high-quality company intelligence products tailored to diverse industries and use cases. Analysing commercial, technological, and operational benchmarks relevant to M&A, consultancy, and client sales. Handling confidential and sensitive client briefs, working independently and in a team. Processing data to uncover insights on companies’ people, activities, technologies, and investments. Writing succinct, technical commentary to interpret client deliverables. Using Python and advanced data tools to innovate intelligence concepts, including APIs, web scrapers, and robotic process automation. Here Are the Skills You'll Need Passion for data, statistics, company benchmarking, and AI. Strong interest in M&A, consultancy, and competitor intelligence. Excellent attention to detail and ability to learn quickly. Proficiency in Python, statistical analysis, and MS Excel. Degree-level qualification in finance, business, STEM, or related fields. Experience in areas like company benchmarking, data science, AI, or FP&A is advantageous. Knowledge of data pipelines and acquisition techniques, including APIs and automation, is a plus. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are the Benefits of This Job Competitive salary starting at £35,000+ (depending on experience). Permanent full-time position with flexibility to work primarily from home. Pension scheme and annual leave allowance. Share options. Opportunity to work in a flat organisational structure alongside a passionate and diverse team, including direct collaboration with the founding team. Why This Role Is Exciting A career as a Company Intelligence Analyst opens doors to the innovative world of AI-driven benchmarking, where you can make a meaningful impact by transforming data into actionable insights. Whether you’re passionate about technology, M&A, or consultancy, this role offers a unique blend of challenge and opportunity in an inclusive, supportive, and startup-like atmosphere. Ready to step into the future of company intelligence? Apply today and be part of shaping what’s next.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Operations Analyst role focuses on analyzing and optimizing production processes, managing data, and enhancing operational efficiency to reduce costs. The Operations Analyst will collaborate closely with operations, production, and management teams to identify trends, improve key performance indicators (KPIs), and drive continuous improvement across the manufacturing plant. This hands-on position requires direct collaboration with various departments to implement process improvements and streamline workflow efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Analyze production data to identify trends, inefficiencies, and opportunities for process improvement. Develop and maintain operational reports and dashboards for real-time insights into production performance. Improve key KPIs such as production throughput, downtime, waste reduction, and cost per unit. Collaborate with production, supply chain, and quality teams to resolve bottlenecks and optimize processes. Manage EPS material ordering and forecast production usage to ensure adequate supply. Create EPS wire path cut files utilizing DWG exports to CAD software. Work in Rhino3D, BobWire, and Revit to complete production-related tasks. Assist in Pre-construction/Job Takeoff estimates for the company. Manage work-in-progress (WIP) materials across multiple projects for month-end checklists. Initiate and communicate ideas for process improvement as a member of the Operations Efficiency Committee. Assist in developing additional software for automating workflow and streamlining CNC cut file processes. Assist in production scheduling and resource allocation based on demand, inventory, and capacity. Implement systems to track production quality and ensure compliance with standards and regulations. Develop and implement data collection processes for accurate decision-making. Prepare reports and presentations summarizing operational performance and improvement opportunities. Drive Lean manufacturing and continuous improvement initiatives. Assist in operational audits and ensure adherence to safety, quality, and internal procedures.
EDUCATION REQUIREMENT: Bachelor's degree in Business, Operations Management, or a related field (preferred but not required).
EXPERIENCE REQUIREMENT:
2+ years of experience in operations, manufacturing, or data analysis, preferably in a production environment.
CERTIFICATES, LICENSES, REGISTRATIONS: SAP/ERP experience preferred. Green or Black Belt certification and/or Lean Manufacturing Certification preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Proficiency in Revit, Rhino3D, and BobWire. Strong knowledge of CNC programming, EPS cutting systems, and related machinery. Familiarity with automation systems, MES software, and machine troubleshooting. Strong computer skills, including Excel, Outlook and Word/Excel. Strong analytical skills to interpret data, identify trends, and recommend improvements. Excellent problem-solving abilities and a proactive approach to improving operations. Ability to manage multiple tasks in a fast-paced environment with strong attention to detail. Effective communication skills for cross-functional collaboration.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position is based on employee qualifications, business needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Sourcing Analyst Location: Vernon Hills, IL Department: Sourcing Reports To: Sourcing Director Job Summary: The Sourcing Analyst is responsible for developing and executing sourcing initiatives in collaboration with Sourcing Managers. This role involves data management, data analysis, spend reporting, vendor and commodity forecasts, quote analysis, and overall support for the sourcing team in day-to-day tasks for assigned categories. Key Responsibilities: Sourcing Initiatives: Develop and execute sourcing initiatives, including data management, data analysis, spend reporting, vendor and commodity forecasts, and quote analysis. Collaboration: Work closely with R&D, Purchasing, Marketing, Brand Sourcing, Production, Plants, and Master Data teams to align projects and strategies with organizational objectives. Strategy Development: Assist in strategy development and execute sourcing strategies for assigned commodities, considering market dynamics, cost drivers, risk management, and internal requirements. Data Management: Collect, analyze, and update purchasing data, vendor master data, and material master data in SAP. Market Analysis: Conduct comprehensive market analysis, forecasting, competitive benchmarking, and industry analysis to identify emerging opportunities or risks and report to sourcing managers Reporting: Prepare reports, documentation, and presentations for management. Cost Reduction: Identify cost reduction opportunities, analyze cost structures, and contribute to cost savings and avoidance targets. Supplier Pricing: Manage supplier pricing database and handle pricing updates. Work with accounting teams to resolve invoice and inventory discrepancies. Supplier Management: In conjunction with the sourcing managers, build and maintain strong relationships with suppliers to ensure quality, delivery, and pricing standards are met. Research category trends, understand and evaluate supplier capacity to support business needs, and recommend new product capabilities. Negotiation: Assist with supplier negotiations related to costs of parts, tooling, and project timelines. Tactical Purchasing: Handle tactical purchasing activities such as expediting material and managing open PO issues. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or related field preferred. Proven experience in sourcing, procurement, or supply chain management. Strong analytical skills and proficiency in data management and analysis. Excellent communication and negotiation skills. Proficiency in SAP and other relevant software. Ability to work collaboratively with cross-functional teams. Preferred Skills: Experience in market analysis and competitive benchmarking. Knowledge of cost drivers and risk management in sourcing. Strong organizational and time management skills Salary Range: $60,000 - $75,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Recruit4Staff is proud to be representing their client, a well-established, Manufacturing / Engineering company in their search for a Fabrication Inspector to work in their fabrication workshop in Wigan JOB Title: Fabrication Inspector:In this role, you will be responsible for ensuring the quality of fabricated steel by reviewing design documents, inspecting materials, overseeing production, and conducting final inspections. You will collaborate with the production team to ensure all fabricated steel meets design specifications and quality standards. This role is ideal for a detail-oriented individual with experience in structural fabrication and quality control.What our client is offering for the Fabrication Inspector position.
Basic Salary: £38,480 per annumPay: £18.50 P/HOpportunity of overtime (Time/half in the week and Saturdays £27.75 P/H & Double/time Sundays £37.00 P/H).Shift pattern 6.00 AM to 2.00 PM Monday to Friday25 days holiday + Bank Holidays Workplace pension contribution of 8% (4% from employee, 3% from Beaver Bridges and 1% from the government) after 3 months serviceBirthday leaveBuy & Sell up to 5 days leave per yearMedicash Health BenefitReferral SchemeFull uniform & PPE providedPermanent Opportunity
The Role - Fabrication Inspector:
Checking the dimensions of daily structural production work to ensure full adherence to standards and project specificationsInterpret engineering and detail fabrication drawings, specifications and standardsMark up as required for adjustmentInspect incoming materials for composition and dimensional accuracy.Inspect fabricated items before welding.Confirm any required fabrication errors have been adjusted and sign off before welding commences.Perform relevant checks to confirm tolerances in line with the contract specifications.Assist with the production, completion, and collation of relevant verification documentation
What our client is looking for in a Dimension Checker:
Experience in a similar role in the structural steel sectorSolid experience reading and interpreting structural drawingsStrong knowledge of quality control processes and procedures.Experience in reviewing design documents and ensuring specification compliance.Excellent attention to detail and ability to identify quality issues.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced, team-oriented environment.Familiarity with industry standards and regulations in structural fabrication.Alignment with company values of Team, Excellence, Service, and Trust.
Key skills or similar Job titles as the Fabrication Inspector: Dimension Checker, Dimensional Checker, Quality Engineer, Quality Checker, Materials analyst, Quality inspector, Welding Inspector, Fabrication InspectorThe Dimension Checker position is Commutable From: Wigan, Skelmersdale, Bolton, St Helens, Ormskirk, Salford, Manchester, Warrington, Liverpool. Cheshire, Northwest.For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (NW) Limited which is operating as a recruitment agency, agent, agency, employment agency or employment business.....Read more...
The day to day activates of this role will be varied but will include the follow:
Helpdesk support queries, problems and incidents
Account creation (Moves, Additions, Changes)
Compliance Tasks (Keeping users security compliant)
Remote assistance on staff computers: Troubleshooting and Problem Solving
Remote installation of software, updates, bug fixes and patches etc.
Administrative tasks such as creating lists of users/tasks/problems
Resolving technical issues and providing solutions in a timely fashion
Accurately logging all support tickets, recording solutions
Training:The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.Training Outcome:
Potential to be promoted into an Associate or Technology Delivery Analyst
Employer Description:McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is one of the world's largest marketing communications networks.Our estimated 20,000 employees are united across 120 countries by a single mission: to help brands play a meaningful role in people’s lives.Working Hours :40 hours
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Lab UK are pleased to be able to offer you the opportunity to both earn a salary and study towards a nationally recognised qualifications through our Level 3 Asbestos Analyst Apprenticeship.
As a Trainee Asbestos Analyst, you'll receive comprehensive on-the-job training and guidance from our experienced analysts, and members of the team. Your journey begins with shadowing lead professionals and progresses through a structured training program.
Whilst learning from experts, and using the company vehicle to travel across the UK, you will:
Complete Leak testing of enclosures
Take bulk samples
Complete investigation of leak test failures
Undertake personal monitoring of asbestos removal operatives to provide data for exposure assessments and planning any future works if required
Undertake monitoring in enclosures
Perform visual inspections of cleanliness of equipment leaving site
Handle Client/Contractor liaison including with the LARC (licensed asbestos removal contractor) and any other key stakeholders
Perform ongoing development of air testing strategies and interpretation of results as required
Maintain a diary of work to provide written log of all activities undertaken on site
Complete auditing of the works and site
Complete background air monitoring prior to the start of asbestos works
Undertake reassurance air monitoring following the completion of asbestos works
Training:Over 21 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Laboratory Technician apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at LAB (UK) Ltd who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.
Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.
The best part? You’ll be earning a salary while you gain your qualifications, meaning no huge student loans to pay back at the end of the programme!Training Outcome:There’s no limit to what you can achieve while working with LAB (UK) Ltd. Their team is at the heart of what they do, and they are looking for someone who wants to play a key part in that long term. As a successful applicant, you have the potential to secure a full-time position with the business at the end of your apprenticeship. Through practical ‘on-the-job’ training you’ll have the opportunity to learn new skills to provide competency and responsibility in carrying out testing and to help develop your career. You can look forward to a range of potential career paths in industries such as construction, engineering, aerospace, automotive or research and development. There is a growing demand for skilled professionals who can ensure the quality and reliability of materials used in various sectors! This apprenticeship program serves as a stepping stone towards a rewarding career in Asbestos Analysis with LAB (UK) Ltd, with the added opportunity to become a registered Technician (RSci Tech) and paves the way for further educational and professional development such as our Level 6 Bachelor of Science (BSc) Applied Materials Science Apprenticeship. This enables you to take on more specialised roles or progress into leadership positions. Employer Description:Lab (UK) Ltd are a UKAS accredited lab, that offers a comprehensive suite of asbestos consultancy services. From asbestos testing, air monitoring and asbestos surveys to removals management and training. We manage all asbestos challenges swiftly to save time, cost and stress for our customer base.Working Hours :Working hours: 40 hours per week, Monday - Friday (varied 8hr shifts).
Occasional overtime and weekend shifts.Skills: Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Initiative,Physical fitness....Read more...
Buyer / Stock Controller
Manufacturing Industry
£35,000-£40,000
Office Based Role in Wigan WN5 0UH
Permanent Role
Monday-Friday Day Shifts
Are you an organised professional with experience in procurement and inventory management, who thrives in a fast-paced environment?
If so, we want to hear from you..
With over 20 years of expertise in the specialist filtration industry, our client is a global leader in designing and manufacturing innovative filtration systems for a diverse customer base worldwide.
We are seeking a Buyer/Stock Controller to manage inventory effectively and ensure products are consistently available. In this role, you will be responsible for sourcing and purchasing high-quality materials, managing supplier relationships, and working closely with internal teams to streamline procurement and inventory processes.
Other job titles could include: Procurement Specialist, Inventory Manager, Purchasing Coordinator, Supply Chain Coordinator, Materials Planner, Inventory Controller, Procurement Officer, Stock Manager, Supply Chain Analyst, Purchasing Officer, Logistics Coordinator, Procurement Administrator, Inventory Specialist, or Supply Chain Planner.
Key Responsibilities - Buyer / Stock Controller:
- Source and purchase high-quality products and materials.
- Build and maintain strong supplier relationships to ensure timely and accurate deliveries.
- Oversee stock replenishment using MRP and other inventory management systems.
- Perform regular inventory checks to maintain accurate stock levels.
- Analyse sales data and stock performance to enhance inventory and category management.
- Work with warehouse staff to improve logistics and operational efficiency.
- Utilise data visualisation tools to present inventory metrics effectively.
- Ensure compliance with safety protocols, including manual handling when needed.
- Collaborate with team members to enhance the customer experience and support sales initiatives.
Candidate Requirements - Buyer / Stock Controller:
- Proven experience in procurement, stock control, or inventory management within the manufacturing industry
- Experience in operating/ optimising an MRP system
- Experience with sourcing and supplier negotiation
- Strong analytical skills with the ability to interpret sales trends and inventory metrics.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Familiarity with SQL or database management tools is advantageous.
- Ability to multitask and perform duties effectively with minimal supervision.
- Commutable to the office in Wigan.
- Strong communication and teamwork skills.
- Excellent attention to detail and organisational abilities.
Salary / Package - Buyer / Stock Controller:
- Competitive salary £35,000 - £40,000 per year
- Monday-Friday day shifts 40 hours per week
- 28 days holidays (including bank holidays)
- Development to grow and progress in Senior Roles
- Company Pension Scheme
- On-site parking
If you are passionate about stock management and procurement and want to be part of a thriving company, we encourage you to apply today!
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore 0116 254 5411 between 7:30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL....Read more...
Job Description:
Our client, a leading financial services firm has an exciting new role for a NAV Oversight Analyst to join their team in Edinburgh. The successful candidate will play a key role in delivering processes and controls, and to be an SME within the team on NAV oversight.
Essential Skills/Experience:
Experience of NAV oversight within asset management and/or asset servicing environment
Proven organisational skills
Strong team player
Strong attention to detail
Excellent problem solver
Experience in producing MI and regular reporting
Core Responsibilities:
Delivery of NAV oversight activities ensuring that effective NAV oversight controls are in place, and the delivery of pricing is accurate.
Supporting the trade life cycle across equities, bonds, foreign exchange and derivatives
Completion of other oversight checks on outsourced activities to ensure service delivery is maintained to agreed standards
Oversight of third-party administrator; including monitoring and recording of the timeliness and quality of deliverables
Provision of monthly reporting and other regular deliverables, ensuring sign off within specified timelines and performing controls to ensure outputs are complete and accurate
Preparing procedures, processes and controls documents, ensuring all department procedures and checklists remain up to date
Involvement in project and change activity including fund change, client take on and transition activity
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15794
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Dalkia Facilities is a leader in energy efficiency and facilities management, delivering sustainable solutions across multiple industries. Our core values drive everything we do: People First, Better Together, Trusted Partners and Taking Responsibility
Data Analysts have an important role to play in looking at how data can be used to answer questions and to solve problems. It involves gathering information, inspecting, informing conclusions and supporting decision making through using evidence-based information. You’ll gain hands-on experience with data analytical tools, learn how to interpret data, develop professional skills like problem-solving, teamwork and communication and contribute towards operational efficiencies. Day to day your tasks will show you how to:
• Collect, organise, and analyse data from various sources.• Cleanse and transform data into structured formats for analysis.• Use advanced analytical tools and techniques to uncover valuable insights.• Create compelling data visualisations to communicate findings.
• Collaborate with cross-functional teams to understand their data needs and deliver data-driven solutions.• Stay up-to-date with the latest trends and developments in data analysis.• Complete your apprenticeship studies to a high standardTraining:You will get protected study time to undertake your apprenticeship studies and you'll also learn by shadowing and guidance from our experienced team on the job. You will be assigned a personal tutor by the training provider and all learning will be delivered remotely while based at our offices by one of the country's leading apprenticeship providers.Training Outcome:Upon successful completion, you will have gained a level 4 Data Analyst Apprenticeship and invaluable industry experience and we are keen to embrace talent with further development opportunities as we continue to grow.This apprenticeship therefore is an ideal launchpad for a rewarding, long-term career with possibilities for professional growth within Dalkia FacilitiesEmployer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.Working Hours :Monday to Friday, exact working hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Respectful to all,Great listening skills,Calm under pressure,Time management,Able to prioritise,Punctual,Confident to travel....Read more...
This is a fixed-term apprenticeship, typically lasting 18-24 months, but it may be shorter or longer depending on your skills and experience and the pace you complete the programm
You’ll be part of a friendly team of five, led by an experienced team leader, providing IT support across Clacton Coastal Academy, Tendring Technology College, and Hamford Primary Academy
Your role will include diagnosing and resolving issues with Windows, Apple, and Chrome devices, supporting AV systems, software roll-outs, asset management, and maintaining strong customer service
Working alongside third-party partners and your team, you’ll learn how to solve problems and deliver IT support that makes a difference to the people who rely on it
Training:
Earn while you learn: Gain hands-on experience and achieve an IT Solutions Technician apprenticeship standard (Level 3) – a qualification respected across all sectors
Receive high-quality training: With regular support from a dedicated trainer, virtual sessions every two weeks, and formal reviews every 12 weeks, you’ll be set up for success
Be part of something bigger: Help us support our schools by providing reliable, innovative IT support that allows our staff and students to thrive
You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks, with onsite observations and formal reviews taking place every 12-weeks
You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job
Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education.
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
1. We will provide an excellent education to every child, in every classroom, every day.
2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
3. We will work with others beyond our network to benefit more children and communities.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Job Description:
Our client, an esteemed wealth management firm, is seeking an Operational Risk Management Analyst to join their Newcastle team on a permanent basis.
The successful candidate will play a key role in supporting the operational risk management framework by reviewing, analysing, and contributing to operational risk activities across the business. This is a great opportunity to take on a varied role in a growing firm.
Essential Skills/Experience:
Experience with operational risk, business continuity management or a related discipline.
Knowledge of risk and control self-assessment.
Experience with risk monitoring and reporting dashboards.
Demonstrated experience in conflict resolution and in a role where differing points of view are common, including between yourself and more senior members of the organization.
Proven record of strong analytical skills.
Strong communication skills, both verbal and written.
Experience in use of GRC tool or other risk tools is a plus.
Core Responsibilities:
Maintain and update operational risk procedural manuals, job aides, and tools.
Review, analyse, and report on the organisation’s quality, service, and controls, to improve operational efficiency and effectiveness.
Monitor the risk and control environment and challenge stakeholders when needed to ensure exposures are kept at acceptable levels.
Gather and synthesise risk data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management.
Coordinate and support business continuity and recovery exercises performed by the business lines with a particular focus on operational resilience.
Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities and escalate operational risk events when appropriate.
Work closely with and develop relationships across the organisation including those at the highest seniority levels.
Assist Business Units in the mitigation of operational risks and advise on potential remediation's and regulatory vulnerabilities.
Ask probing questions and provide an effective challenge to organisational decision-makers.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15989
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
· Providing first line support on all core systems related issues via all the Service Desk’s contact methods.
· Ensuring all contact with users is recorded accurately in the IT Service Management tool.
· Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues.
· ; Utilising skills, experience, and documented knowledge to provide solutions to users for the majority of reported issues.
· Accurately triage more complex or time-consuming issues to other CSOT support teams, by building a thorough understanding of our services and support teams.
· Developing a broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues.
· Participating in ITIL-based Incident and Problem Management in line with documented processes.
· Occasionally carrying out remote desktop support to resolve minor issues.
· Ensuring that technical solutions are documented within the IT Service Management tool for future reference.
· Being an advocate for our users and escalate whenever CSOT support is falling below expected levels, to ensure issues are resolved in acceptable timescales and excellent customer service is delivered.
· Contributing to the creation and maintenance of knowledge base articles, ensuring documentation is easy to follow, written in Plain English and tailored to the correct audience.
· Any other duties that may reasonably be required in line with your position within CSOT or to help deliver excellent customer service.
· Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
· You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner.Training:HIT training provide online training and on-site support. This will amount to on average 6 hours per week.Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
· Support Analyst.· Functional Expert.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Monday to Friday, 7.2 hours per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
