4Recruitment Services are seeking a Tenancy Sustainment Officer to work for a housing association based in Leatherhead, Surrey.You will be providing a tenancy sustainment service to meet the needs of individuals and families living in the clients Housing properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies.
The working hours are Monday to Friday, 9am – 5pm.Hybrid Working - working from home, visiting tenants in their homes and meet in the London office once a month
DUTIES AND RESPONSIBILITIES INCLUDE:
Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies.Develop and maintain positive relationships with internal staff and external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy.Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents.Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.Refer all safeguarding cases in line with current policies and procedures to contribute to making our residents safe and protecting them from harm, neglect, abuse and injury
ESSENTIAL REQUIREMENTS INCLUDE:
In depth knowledge of social housing managementDemonstrable experience of managing cases and working with vulnerable individuals/familiesDemonstrable experience of liaising with and sign-posting to support agencies and statutory agenciesKnowledge of relevant legislation, current issues within the housing sector, impact of homelessnessAble to interpret rent accountsKnowledge and experience of hoarding, and the inter-agency work to deliver outcomesAbility to deal calmly with vulnerable/angry/distressed residents and assist them to look at a range of options to manage their tenancy successfullyExperience of working with external agencies to ensure solutionsExperience in identifying safeguarding cases, up-dating on actions, recording outcomes, involvement with serious case reviews
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
YOS Officer - BirminghamAre you a passionate, dedicated YOS Officer looking for your next role? 4Recruitment Services are recruiting an experienced Case Manager to have responsibility for managing children on both Court and Out Of Court disposals.Umbrella Rate: £24.37 per hour Duration: 2 months initially Hours: Monday to Friday, 8.45am – 5.15pm, 36.5 hrs/week – Hybrid YOS Officer role: Full JD Available
Dealing with children in the Youth Justice systemEffectively manage and monitor young people going through the court process and referral order panelsHelping children with the consequences of their offending, for their victim(s), for themselves, their families and their communitiesEnsure that work with young offenders has at its’ core a ‘restorative’ approach that addresses the needs of victims of crime, through the provision of a rehabilitation programme to change young people’s behaviourParticipate in the provision and use of information in relation to identifying the needs of young people and families and in measuring effective outcomesContribute to the delivery of the Youth Justice Plan and performance measures withinDeliver a range of interventions which tackle the factors which place a child at risk of offendingContribute to the efficient and effective use of resources within the Youth Offending ServicePlan and implement diversion from court programmes where appropriateContribute to the remand and provision of Bail Support ServicesWork in co-operation with other agencies and partners and key stakeholders in the local communityAct as Case Managers for court orders where appropriateCompile and present Pre-Sentence Reports and other reportsBuild effective local strategies to reduce crime by children by working collaboratively with partner agenciesAttend meetings reviews and conferences where necessary
Essential Requirements
Relevant qualification/ degree in Youth/ Social WorkSignificant YOS experienceExperience of using Care Director and completing Asset +'sProven experience of case management within youth justice systemSubstantial experience of working with young people who are considered to be at riskExperience of assessment, planning and delivering intervention/programmesYou Must Have Right to Live & Work in the UKEnhanced Child and Adult DBS registered to the update service
We also offer an outstanding referral scheme for any YOS Officer friends or colleagues.If you are a YOS Officer and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Senior Category Manager Salary: £250 - £500 per day depending on experience Full Time – Hybrid Job purpose:
To lead and deliver high quality, innovative and intelligence led category management across a range of spend area, to support the transformation of Procurement to a category management approach Oldham Council.To build strong working relationships with senior service colleagues, commissioners category teams, contract managers, suppliers and external partners. To work in partnership with colleagues in Oldham Council as directed by the Head of Service.To lead and deliver high value category procurement exercises, which secure the goods, works and services that most appropriately identify the addressed needs of our customers, residents and users whilst ensuring value for money, compliance with relevant policy and procurement legislation and generating cashable and non-cashable efficiencies throughout the life of our contracts.To provide commercial and market intelligence to internal customers to support strategic planning and project delivery.To be fully engaged and embedded within a specific service area of the council and play a proactive role in developing a commercial strategy to meet the needs of that Directorate.
Key skills:
To manage a range of procurements that are uniquely complex in terms of impact on individuals, communities and a wider range of stakeholders.To work within and actively shape markets that demand exceptional experience, with a high degree of political, public and reputational subjection.To lead and direct multiple procurements that have particularly challenging budget implications, including those that have cross-organisational dependencies.To work proactively to influence and shape policy decision making by providing innovative business insight and category expertise to customers and service leads.To work with the client area to develop and maintain an up-to-date pipeline of procurement projects.To lead, design and deliver innovative procurement category strategies, arising from category action plans, pipelines and through working closely with customers, that challenge existing delivery models, ensure corporate objectives and service needs are met, applying legislation and Oldham Council’s Contract Procedure Rules to realise the optimal commercial solutions.To be innovative and creative in developing procurement strategies to maximise savings opportunities.To undertake research into regional and national best practice, and maintaining wider political and subject awareness, to ensure a high level of knowledge of latest trends is maintained and applied to procurement activities and promoted to internal customers.
We offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy or other vacancies in your area please contact Amber Debens on 07860953716 or via email AmberD@4recruitmentservices.com....Read more...
A fantastic new job opportunity has arisen for a committed Registered Nurse to work in a reputable care home based in the Wheldrake, York area. You will be working for one of UK's leading health care providers
This care home provides high-quality care for those with nursing, dementia and residential needs. The home also provides convalescence, palliative and respite care, as well as a day care service to the local community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Act as a person in charge; standing in for the Manager where required
To ensure high standards of care are provided to the residents
You will be leading the care team during your shifts; ensuring that the team meets the residents’ medical, physical and emotional requirements
You will be mentoring and motivating colleagues to ensure effective running of the home
You will champion residents’ safety and dignity and drive continuous improvement within the service
Undertake nursing tasks such as; distributing of medication, dressings, catheterisations, tube feeding and management of chronic medical conditions
Liaise with health and social care professionals to maintain a holistic approach to the care and well-being of the service users
Promote the residents’ independence, choice and dignity by delivering the best standards of care
The following skills and experience would be preferred and beneficial for the role:
Understanding of care planning processes and be fully familiar with clinical assessment tools
Excellent communication skills, both verbal and written
Able to work within a team as well as independently
Be able to demonstrate initiative and be adaptive and flexible
Able to show a can-do attitude always
The successful Nurse will receive an excellent salary up to £19.00 per hour and the annual salary is up to £43,472 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost
Free Parking
Paid Breaks
A rewarding job with exciting opportunities for career progression
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Refer a friend or resident bonus scheme
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 3360
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Registered Nurse to work in an exceptional nursing home based in the Chew Magna, Bristol area. You will be working for one of UK's leading health care providers
This nursing home specialises in personalised nursing care for residents with dementia and other complex elderly needs within a homely environment. Respite breaks and day care are provided by the home
**To be considered for this position you must be qualified as an Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Act as a person in charge; standing in for the Manager where required
To ensure high standards of care are provided to the residents
You will be leading the care team during your shifts; ensuring that the team meets the residents’ medical, physical and emotional requirements
You will be mentoring and motivating colleagues to ensure effective running of the home
You will champion residents’ safety and dignity and drive continuous improvement within the service
Undertake nursing tasks such as; distributing of medication, dressings, catheterisations, tube feeding and management of chronic medical conditions
Liaise with health and social care professionals to maintain a holistic approach to the care and well-being of the service users
Promote the residents’ independence, choice and dignity by delivering the best standards of care
The following skills and experience would be preferred and beneficial for the role:
Understanding of care planning processes and be fully familiar with clinical assessment tools
Excellent communication skills, both verbal and written
Able to work within a team as well as independently
Be able to demonstrate initiative and be adaptive and flexible
Able to show a can-do attitude always
The successful Nurse will receive an excellent salary of £20.50 per hour and the annual salary up to £46,904 per annum. We currently have vacancies for both days and night shifts available. In return for your hard work and dedication you will receive the following generous benefits:
Free DBS Check and reimbursement for Annual Nurse PIN Registration cost
Free Parking
Paid Breaks
A rewarding job with exciting opportunities for career progression
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Refer a friend or resident bonus scheme
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 2596
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An exciting new job opportunity has arisen for a committed Registered Nurse to work in an exceptional nursing home based in the Chew Magna, Bristol area. You will be working for one of UK's leading health care providers
This nursing home specialises in personalised nursing care for residents with dementia and other complex elderly needs within a homely environment. Respite breaks and day care are provided by the home
**To be considered for this position you must be qualified as an Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Act as a person in charge; standing in for the Manager where required
To ensure high standards of care are provided to the residents
You will be leading the care team during your shifts; ensuring that the team meets the residents’ medical, physical and emotional requirements
You will be mentoring and motivating colleagues to ensure effective running of the home
You will champion residents’ safety and dignity and drive continuous improvement within the service
Undertake nursing tasks such as; distributing of medication, dressings, catheterisations, tube feeding and management of chronic medical conditions
Liaise with health and social care professionals to maintain a holistic approach to the care and well-being of the service users
Promote the residents’ independence, choice and dignity by delivering the best standards of care
The following skills and experience would be preferred and beneficial for the role:
Understanding of care planning processes and be fully familiar with clinical assessment tools
Excellent communication skills, both verbal and written
Able to work within a team as well as independently
Be able to demonstrate initiative and be adaptive and flexible
Able to show a can-do attitude always
The successful Nurse will receive an excellent salary of £19.50 per hour and the annual salary up to £44,616 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and dedication you will receive the following generous benefits:
Free DBS Check and reimbursement for Annual Nurse PIN Registration cost
Free Parking
Paid Breaks
A rewarding job with exciting opportunities for career progression
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Refer a friend or resident bonus scheme
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 2596
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
4Recruitment Services are seeking a Tenancy Sustainment Officer to work for a housing association based in Leatherhead, Surrey.You will be providing a tenancy sustainment service to meet the needs of individuals and families living in the clients Housing properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies.
The working hours are Monday to Friday, 9am – 5pm.Hybrid Working - working from home, visiting tenants in their homes and meet in the London office once a month
DUTIES AND RESPONSIBILITIES INCLUDE:
Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies.Develop and maintain positive relationships with internal staff and external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy.Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents.Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.Refer all safeguarding cases in line with current policies and procedures to contribute to making our residents safe and protecting them from harm, neglect, abuse and injury
ESSENTIAL REQUIREMENTS INCLUDE:
In depth knowledge of social housing managementDemonstrable experience of managing cases and working with vulnerable individuals/familiesDemonstrable experience of liaising with and sign-posting to support agencies and statutory agenciesKnowledge of relevant legislation, current issues within the housing sector, impact of homelessnessAble to interpret rent accountsKnowledge and experience of hoarding, and the inter-agency work to deliver outcomesAbility to deal calmly with vulnerable/angry/distressed residents and assist them to look at a range of options to manage their tenancy successfullyExperience of working with external agencies to ensure solutionsExperience in identifying safeguarding cases, up-dating on actions, recording outcomes, involvement with serious case reviews
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies , please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
4Recruitment Services are seeking a Home Ownership Officer.The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester.DUTIES AND RESPONSIBILITIES INCLUDE:
Undertake the role of Account Manager for shared ownership and leasehold customers, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Manage scheme income and expenditure in line with set budgets, applying discretion for expenditure as required.Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively.Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti-social behaviour and unauthorised sub-letting. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process.Manage customer complaints in line with the agreed process, ensuring effective resolution within set timescales. Support the sign up of new customers through attending the handover/walkthrough of new properties, ensuring ongoing face to face support to customers on behalf of the Group.
ESSENTIAL REQUIREMENTS INCLUDE:
Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements.CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities.Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels.
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
An amazing job opportunity has arisen for a committed Registered Nurse to work in an exceptional nursing home based in the Worle, Weston-Super-Mare area. You will be working for one of UK’s leading health care providers
This nursing home provides a wide range of services by the highly qualified staff and, in combination with the range of available facilities, is supported by regular visits from doctors, chiropodists, opticians, physiotherapists and nurses
**To be considered for this position you must be qualified as an Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
To lead the care team to ensure high standards of care are provided to the service users
You will ensure that the residents’ medical, physical and emotional requirements are met
Mentoring and motivating colleagues to champion residents’ safety and dignity will be part of your role
As well as helping to maintain accurate records, you will also undertake ongoing training of the new staff
You will act as a person in charge, standing in for the Manager where required where your duties will be to: lead, motivate and mentor the care team to ensure the smooth running of the home
Distribution of medication, dressings, catheterisations, tube feeding and management of medical condition
Liaise with health and social care professionals for the improvement of the home and the care of the residents
Promoting the service users independence, choice and dignity by delivering the best standard of care
The following skills and experience would be preferred and beneficial for the role:
Able to work under pressure and prioritise workload
The ability to lead a team, analyse problems and propose solutions or improvements
Able to communicate effectively and to develop professional relationships
Understands and effectively uses IT and communication systems required for the role
Experience of participating in quality and clinical governance programmes
Able to show a can-do attitude always
The successful Nurse will be paid an excellent salary of £19.00 per hour and the annual salary is up to £50,000 per annum. We currently have vacancies for both days and night shifts available. In return for your hard work and dedication you will receive the following generous benefits:
28 days holiday (FTE) (including bank holidays)
Great pay (plus annual pay reviews!)
Paid Breaks
Reimbursement for Annual Nurse PIN registration cost
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Paid online learning time
Refer a friend or resident bonus scheme*
Pension contributions
Free Uniform
Free DBS Check*
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Opportunity to work in beautifully appointed interior designed homes
Opportunity to work for an award-winning Care Home provider
Reference ID: 2603
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
Resolve Recruitment are delighted to be recruiting in the healthcare sector.
We are currently recruiting for a Network Manager to join this organisations fast-growing IT team.
Network Manager
Location – Durham, England
Salary - £51k to £57k
Job overview
The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation. Ensure that the data within the data warehouse and reporting solution is updated to an acceptable frequency to provide confidence that it can be utilised by clinicians and managers in decision making.
Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation.
Main duties of the job
Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.
Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service.
Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.
Detailed job description and main responsibilities
Strategy and Leadership
Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.
Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service.
Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.
Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology. Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Audit Committee.
Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work.
Lead on in the introduction of ‘BI Centre of Excellence’ forums for both clinical and corporate users of the Data Visualisation Platform. These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole.
Lead on ensuring the availability and secured access to sophisticated ‘simple-to-use’ self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently. This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence.
Data Engineering Leadership
Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources. Implement improvement solutions through change management.
Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL.
Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources. Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders.
Person specification
Qualifications and experience
Essential criteria
Post Graduate Technical degree, and proven technical history
Evidence of continual professional/managerial development required
Proven evidence of PRINCE2, ITIL and other methodologies
Relevant experience in supporting users with knowledge of data reporting, data quality, performance management and Service Improvement
Understanding of Information Governance and regulatory needs
Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools
Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS
Experience of working and engaging with senior clinical staff and operational performance leads
Experience of delivering a data visualisation programme which clinical data quality and performance management
Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports. Create and complete test plans with results
Understanding of change management within a IT Department
Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual Basic
....Read more...
An amazing job opportunity has arisen for a committed Registered Nurse to work in an exceptional nursing home based in the Holbeach, Spalding area. You will be working for one of UK's leading health care providers The purpose built home specialises in providing residential care for those living with dementia. It is located in a quiet rural area, with maintained gardens and views onto open fields **To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin** As a Nurse your key duties include:· Lead the care team during your shifts· Ensure the residents’ medical, physical and emotional requirements are met· Act as person in charge for when the Manager is away· Lead, motivate and mentor the care team to ensure the home runs effectively· Carry out nursing tasks which includes distribution of medication, dressings, catheterisations, tube feeding and management of medical conditions· Liaise with health and social care professions involved in the well-being of individual residents· Promote the service users independence, choice and dignity by delivering the highest standard of care· Help maintain accurate records· Welcome and train new staff to meet compliance with clinical governance framework The following skills and experience would be preferred and beneficial for the role:· Good Nursing Experience· Excellent Clinical Skills· Able to write Care Plans· Able to show Empathy and warmth· Able to carry out general nursing tasks such as Peg feeding, wound care, phlebotomy etc.· Able to show a can-do attitude always The successful Nurse will receive an excellent salary of £18.50 per hour and the annual salary is £48,100 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:· Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost· Free Parking· A rewarding job with exciting opportunities for career progression· Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half· Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications· Refer a friend or resident bonus scheme· Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.· Free Uniform· Annual Staff Awards Programme across all our Homes celebrating our great staff Reference ID: 2599To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
Role: Teles Sales Agent
Location: Dublin
Description
Our client is recruiting for a Teles Sales Agent, on a permanent basis, to join a growing team based in our HQ in Dublin. The role reports to the Customer Service Manager.
Our client are a second-generation Irish family business that has been involved in the waste management business for over 40 years. Committed to recycling and are constantly innovating and educating to reduce the amount of waste that goes to landfill. All operational processes focus on facilitating recycling, composting and even turning household waste into a sustainable energy source!
Key Responsibilities:
Handle high volume inbound & outbound calls, emails and webchats in an effective and efficient manner.
Occasional Field Sales Campaign.
Handle customer issues and complaints in a manner that is empathetic, sensitive and confident.
Deliver consistent performance through adherence to the appropriate processes.
Effectively analyse moderately complex information and /or unusual situations using a variety of techniques.
Work within a team to meet and exceed individual/team performance targets including SLA’s.
Demonstrate initiative whilst operating within a team and set high standards of professionalism in all business dealings.
Analyse, evaluate and complete work in accordance with agreed standards and limits.
Liaise with other departments as necessary.
Carry out any other tasks or responsibilities as required in the role.
Ensure that the company’s culture is maintained by providing feedback to management on any customer service issues or concerns.
Ensure that the customer has an exceptional customer experience.
Maintain knowledge of current products and services, as well as new product releases and promotions.
Supporting Sales Team Leader with new outbound campaigns and customer satisfaction projects
Personal Skillset:
Customer Service – Handle calls, emails and webchats coming into the business and pre-call planning / preparation, understand the importance of voice, being polite and engaging, an active listener blocking out distractions, able to establish customer's wants, able to deliver attention grabbing statements whilst outlining needs. Able to handle objections.
Administration – Accurately and efficiently handle incoming and outgoing mail in a manner that complies with regulatory requirements.
Customer Focus – Increase customer satisfaction through the delivery of excellent service.
People and Workflow Management – Manage own time and priorities and can remain focused, positive and enthusiastic when issues are encountered.
Colleagues – Work positively as part of a team and in supporting and motivating others to achieve team objectives.
Operational Effectiveness – Deliver consistent performance through adherence to the appropriate processes.
Desirable Business Skillset:
A minimum of 1 years` experience in a busy and productive customer focused environment.
Competency in PC packages including the MS office suite and Excel in particular.
Experience in a call center type environment desirable
Work experience in a role with a high priority on data entry accuracy and the requirement to meet strict timelines desirable.
A proven ability to work in a fast-paced environment with a varied and challenging workload.
Benefits:
Competitive salary
Uncapped commission & bonus
Holiday entitlement 20 days plus 9 bank holidays
Free parking on site
Training and Development - Support with continuous development
Progression Opportunities
Employee Assistance Programme.
Schedule:
8-hour shift
Day shift
Monday to Friday
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.
MC
....Read more...
4Recruitment Services are seeking a Child & Family Support Workers.The client has 4 vacancies and requires a worker in each locality: Wednesbury x 1, Willenhall x 1 & Walsall x 2.The role involves:
Working specifically with expectant parents and so we would like candidates who have experiences in delivering parenting interventions and those candidates who have worked with expectant parents or small children in some capacity.Working with both mothers and fathers to prepare for parenthood and after birth. This will be offering practical as well as emotional support and working alongside the social worker to mitigate risks and address needs identified.
DUTIES & RESPONSIBILITIES INCLUDE:
You will be required to work alongside and collaboratively with your team manager/senior practitioner to ensure children, young people and their families are effectively safeguarded and supported.To work with children and young people are in care, in need and at risk of harm as part of a multiagency team to provide an integrated whole family approach to positively make a change in family behaviours.To provide practical and emotional support to parents as through parents change for children can be achieved and sustained. However maintain children at the centre of our practice and ensuring the voice of the child is listened to and understood.To be responsible for various levels of family support with individual families working in their home or other community settings as appropriateTo case hold a small number of children in need alongside an allocated social worker to progress their plans and deliver intervention and support as specified.To support the delivery of safe and effective supervised family time offering support and guidance to families within a safe environment or in the community.To provide signposting information and direct advice and guidance to families on child development and parenting using evidence based practice.Work flexibly to meet the needs of children and families within the borough through evidence based/evidenced informed interventionsTo contribute to the assessment and support of parents, children and their families. Robust management of the plan of work with the family, reviewing this with social workers and families in a timely manner to prevent drift and escalation of concerns.The delivery of direct work with parents and children through their plans of support.To act as a positive role model for parents/carers in a range of contexts including groups, drop in sessions, 1-1 work
ESSENTIAL REQUIREMENTS:
Experience delivering therapeutic interventions or additional training around trauma or ACE's this would also be welcomedChildren, Young People &Families Practitioner or substantial experience in a similar role. Ability to motivate children, young people and their familiesA Level 3 or equivalent and / or vocational qualifications (e.g. children and young people or communities Or Extensive experience working with children and families this could include: Training in evidence based programmes including Parenting, Mediation, Family Group Conferencing, Restorative practice, NVR and trauma informed practice.Ability to motivate children, young people and their familiesExperience of creative and innovative approaches to engage vulnerable and hard to reach young people, children and their familiesDemonstrates knowledge of child development and the needs of children and young people.Ability to communicate effectively and form good working relationships with young people and their carers to support and motivate them to address issues which may be creating barriers.Ability to undertake appropriate assessments of the needs of children, young people and their families to support and implement effective support plans.Ability to deescalate upset familiesEnhanced DBS
What we offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Salary: £25,590.00Closing date: 13 May 2024BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought. One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Salary: £25,590.00Closing date: 13 May 2024BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought. One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager....Read more...
