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Customer Service Apprenticeship
Key Duties & Responsibilities CORE FUNCTIONS Reception First point of contact for the company, providing a positive first impression of Groomers / Styling Products UK. Welcome and greet customers and suppliers who visit Head Office. Provide 1st line support to customers and suppliers via email and/or telephone, providing them with the information required, or directing them to the correct department if necessary. Ensure Reception area is clean, tidy and stocked with relevant documentation. Customer Service Managing day-to-day customer telephone and email enquiries, ensuring all verbal and written communication reflects our brand values, is error-free and grammatically correct. Managing and delivering excellent product knowledge to the customer from enquiry to order processing Assisting in the delivery of the annual Tele Sales budget Preparing and processing customer telephone orders, offering product alternatives for OOS items. Printing and counting daily orders; preparing by nominated courier methods for warehouse team Supporting Customer Service Team Leader to sell through Pre-Love products Keeping accurate customer account records capturing all transaction information Booking in freight orders and liaising with our external freight forwarding team and internal Warehouse Teams to confirm customers of their delivery details and any amends/changes Assisting with the day-to-day management of our Student and College accounts Working closely with the accounts teams to ensure all customer orders are placed against a valid and commercially viable account. TRAINING FUNCTIONS Returns Support Preparing, Processing and investigating all customer return queries, and advising Line Manager of any issues and trends for further analysis. Maintaining a clean and tidy returns work area. Supporting the Line Manager by taking a detailed summary of the customer complaint details. Ensuring all customer correspondence is correct on the file in readiness for your Line Manager to process. Dispatch To carry out the efficient and accurate picking, packing, and dispatch of goods. Follow company policies on stock control and inventory management. Contribute to the accuracy of stock takes in line with company policy. Ensure accurate and timely distribution of stock. Ad hoc warehouse duties, as required. Sales & Marketing Supporting the Sales Team in creation of New Line Forms. Administration of the Amazon Returns process. Assistance in ad-hoc Customer requests. General Ad-hoc support to wider business where required. Undertaking additional duties from time to time that reflect the changing needs of the business. Training:The Apprentice would work towards the Customer Service Practitioner Standard Level 2. This would be through blended learning, live Tutor-led training sessions, both in-person and remote. 1-1 training and reviews and Functional Skills Maths and English Level 1 if required.Training Outcome:This will be a fixed-term contract for the duration of the apprenticeship. The expectation is that for the right candidate there would be the possibility of a permanent role and further personal development. Employer Description:The Groomers story began in the 1990s with a dog groomer, a vet school and an idea to reduce dry, itchy skin and hair loss in dogs. This led to the development of Evening Primrose Oil Shampoo, designed to help restore their coats and replenish their skin. Since then, we have expanded our animal bathing range considerably, and now supply an extensive range of equipment to professional groomers and a full range of pet supplies. We still manufacture our own brand bathing liquids, including that famous Evening Primrose Oil Shampoo, and are now one of the leading supply companies in the industry, doing our best to provide everything needed to groom pets with care and get amazing results in the process. We’ve recently introduced our My-Pet platform, especially for pet owners, which brings professional expertise to home grooming.Working Hours :08:30 – 17:00, Monday to Thursday and 08:30 – 16:00 on Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Multi Task,Can-do Attitude ....Read more...
Operations Manager
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
Production Planner
Job Title: Production Planner Location: Kings Langley, Hertfordshire Salary: £33,000 - £40,000 per annum (Negotiable, dependent on experience) Benefits:State-of-the-art machine shop equipped with brand new CNC machine tools and the latest equipment/software.?Transparent and inclusive management and working environment.?25 days holiday, plus Bank Holidays.?Company pension scheme.Personal Protective Equipment (PPE) supplied.? Company Profile A precision CNC manufacturing company based in Hertfordshire, operating a high-performance engineering facility that serves a wide range of industries including aerospace, defence, motorsport, and robotics. The company is committed to quality and precision, utilising advanced machine tools in a modern, clean working environment.? Job Profile An opportunity has arisen for a Production Planner to join the production team within a high-specification CNC machining environment. This role is responsible for coordinating and scheduling production activities to ensure the timely delivery of components to customers. The focus is on structured planning using standard operating procedures and interdepartmental inputs—no deep technical expertise is required, but a strong grasp of scheduling and communication is key.? Key Responsibilities: 1. Contract Review & Delivery CommitmentCollate inputs from Engineering, Quality, and Commercial teams.?Assess customer requirements and internal capacity using process flowcharts.?Propose realistic delivery dates based on structured planning methodologies.?Maintain a documented audit trail of all contract reviews and planning decisions.? 2. Production Schedule Creation & MaintenanceGenerate detailed production schedules, breaking down jobs into operations with clear priorities and deadlines.?Adjust schedules based on real-time changes or disruptions in workflow.? 3. Capacity & Resource PlanningMonitor machine and labour availability, balancing workloads effectively.?Identify potential bottlenecks early and escalate where necessary.?Prioritise production according to delivery commitments and operational constraints.? 4. Cross-Functional CommunicationCollaborate daily with Team Leaders, Workshop Supervisors, Engineering, and Purchasing departments.?Communicate changes to delivery or production schedules clearly and promptly.?Report any delays in material or tooling availability to relevant stakeholders.? 5. System & Data ManagementEnsure accuracy and integrity of job data within the MRP system.?Routinely review and revise the schedule to reflect the latest operational conditions.?Log all changes to production plans, including rationale.? 6. Process AdherenceFollow structured procedures and planning flowcharts to guide decision-making.?Apply logical reasoning to overcome scheduling challenges without technical intervention.?Escalate any non-standard or technical issues to relevant departments.? Ideal Candidate:Strong organisational, planning, and communication skills.?Logical thinker with excellent time management.?Proficient in MRP systems and Microsoft Excel.?Experience working in a manufacturing, logistics, or production planning environment.?Familiarity with machining processes (advantageous but not essential).?Comfortable working within a structured, process-driven environment.? Hours of Work:Full-time (Monday to Friday)?40hrs per week.8am to 4pm, Monday to Friday.Office-based role with regular interaction across departments?. This is a great opportunity for a methodical and detail-oriented planner to join a leading CNC manufacturing business and play a key role in ensuring smooth and timely production operations.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. ....Read more...
Deputy Nursery Manager
Company Overview: The Opportunity Hub UK is currently recruiting for a Deputy Nursery Manager position on behalf of a prestigious childcare provider in London. With a strong commitment to providing high-quality care and fostering a stimulating learning environment, our client strives to ensure that every child reaches their full potential under their care. Job Overview: As Deputy Manager, you will play a pivotal role in providing exceptional care and learning experiences for children while ensuring a safe and supportive environment. You will work closely with the Nursery Manager to support the team and uphold outstanding practices in accordance with statutory frameworks. Here's what you'll be doing:Assuming managerial responsibilities in the absence of the Nursery Manager, ensuring the smooth operation of the setting.Ensuring compliance with all policies, procedures, and practices to maintain high standards of care and safety.Understanding and implementing safeguarding and child protection policies and procedures effectively.Demonstrating sound knowledge of security procedures related to child drop-off and collection.Ensuring adherence to Data Protection Policy at all times.Description of Duties:Leading, guiding, and supporting the implementation of the Early Years Foundation Stage (EYFS) curriculum across all age ranges.Planning learning objectives for children in line with the EYFS, fostering a stimulating learning environment indoors and outdoors.Developing strategies to improve staff practices and supporting them with training needs.Monitoring planning systems and staff knowledge, ensuring all mandatory paperwork is completed accurately.Facilitating working partnerships with parents/carers and promoting the setting to new and existing families.Supporting staff and children during inspections, implementing required changes as needed.Handling complaints and concerns in a professional manner and supporting the transition process effectively.Human Resources:Providing constructive feedback and delivering staff training to promote professional development.Maintaining clear and accurate records, including staff records and financial data management.Supporting recruitment processes and ensuring a balanced staff team through safe recruitment policies.Ensuring clear communication regarding managerial decisions to all staff members.Conducting staff personal development reviews and supervision when required.Daily Jobs/Paperwork to Oversee:Ensuring adequate staffing levels and adherence to adult-to-child ratios at the start of each day.Overseeing and auditing all required administration and operational plans for effective and safe nursery operation.Here are the skills you'll need:Preferably a Degree in childcare or minimum NVQ Level 3, or equivalent qualification.At least 5 years of post-qualifying experience, including 2 years managing and supervising staff in an early years setting.Strong knowledge and understanding of the EYFS curriculum, child protection procedures, and health and safety legislation.Excellent staff management skills with the ability to lead, inspire, guide, and motivate others.Proficiency in IT and computer software for financial purposes, record-keeping, and childcare management.Demonstrable commitment to personal and professional development to enhance performance in the role.Additional Information:All our nurseries are open from 7:30 AM to 6:30 PM daily, year-round, except for bank holidays and a week between Christmas and New Year.Staff uniform is provided, and all positions are subject to DBS checks and referencing.Health and Social Care qualifications are not considered full childcare qualifications for nursery staff ratios.Level 2 practitioners will have the opportunity to train up to Level 3.Additional benefits include discounted childcare, full induction with ongoing training and support, health and well-being support, gym membership, free uniform, bike to work scheme, additional day off for birthday, staff inset days, and paid Christmas event.Advantages of Pursuing a Career in this Sector: Joining the childcare sector offers the opportunity to make a significant impact on children's lives while contributing to their holistic development. It provides a fulfilling career path where dedication, innovation, and enthusiasm are valued traits. Additionally, the sector offers opportunities for continuous learning and professional growth, fostering personal and career development in a supportive environment. By embracing the role of Deputy Manager, you become an essential leader within a team dedicated to delivering exceptional care and educational experiences to children, ensuring they thrive and reach their full potential. ....Read more...
Construction Management Associate
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed and completed safely and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all appliable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: The ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management, and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures, including: Conduct the daily on-site safety brief with all on-site project personnel (Sales Rep, Customer, WTI Supt & Crew, etc.) prior to the start of the WTI project. Inspect and ensure the safety of surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss the scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management includes managing crew start and end times and production rates and ensuring tools and materials are available to safely and efficiently complete the assigned project. Complete the project per the scope of work, design, and specification of contract & engineering documents. Complete an end-of-day and/or end-of-project walk-through to ensure quality repairs and address any items prior to leaving the job site. Before-and-after pictures will be sent to the Sales Rep, and information will be included in daily project status reports. These items will include detailed work performed updates, materials consumed, and supplies purchases, which are all recorded daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains the highest quality on-site customer relations in projecting a positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document the performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provide management with the earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, materials, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors the performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. OTHER SKILLS AND ABILITIES: 5+ years of progressive experience in a similar role, including leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction, including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. Must be able to travel. This is a 100% travel position. OSHA 10 certification Apply for this ad Online! ....Read more...
Construction Management Associate
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include, but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed and completed safely and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct Pre Construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when necessary. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Essential Duties and Responsibilities: Specification Development Stage: Works with the construction manager and sales representative to establish a project scope. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts pre-proposal Meetings and distributes completed pre-proposal meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. OTHER ABILITIES AND SKILLS: Ability to travel out of town, including overnight travel. Must have transportation and a valid driver's license. Ability to work weekends and/or holidays if needed. Ability to pass pre-employment drug test. Ability to read, write, and speak English. Open to relocation after completion of the program. Apply for this ad Online! ....Read more...
Apprentice Support Team Receptionist
Overall purpose of the role: To provide excellent service to clients delivering the highest standard of customer service and ensuring all duties are carried out to the highest standard at various locations across London on a pro rota or ad hoc basis Personal Profile: Professional and well presented with integrity and a positive and can-do attitude Passionate about delivering exceptional service and take responsibility for your contribution to the team Flexible and able to fit into different teams to support operations efficiently and meet different clients expectations Operational Skills Reception Services is responsible for all Receptions across the client offices. The core service hours of Reception services are 07.00 - 19.00, working Monday to Friday, 40 hours per week Responsibilities: Client Care Stand to greet all guests/ visitors, ensure eye contact is made within 10 feet of the reception desk Greet internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” and their name once established Escort guests to required destination or use the concierge service, ensuring smooth transitions between team members at each stage of their journey Aim to provide an update to any visitors waiting for verification in reception every five minutes Welcome and escort guests to meeting rooms, taking coats and luggage as required Offer refreshments in the lounge area if guests are waiting and ensure you keep them updated on their host’s arrival Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner Continually develop client knowledge and share that information with the team Maintain the necessary awareness of building facilities to advise and direct guests appropriately Answer calls as per the required standards and deliver messages in a timely manner Assist with hospitality duties (required only on some sites) Assist with any ad hoc duties as required Team Work and Communication Assist with any ad hoc duties as required Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication Liaise with conference floors and concierge (if applicable) to ensure the smooth arrival of the host’s client Communicate to the Reception Supervisor about any new / on-going / potential issues and complaints so that they are addressed accordingly. Follow this up promptly with a detailed email Communicate effectively with the conference team, the hospitality team and the reservations team on new bookings, changes to existing bookings and on any cancellations Provide assistance according to business needs e.g. lunch, cover annual leave cover etc Take part in the cross-training program which covers all areas of the department, when available Personal Presentation Maintain a professional, polite and considerate manner at all times Adhere to uniform and presentation standards as per the dress policy Please note that you will need to comply with the individual site standards and procedures which you will be informed of during your training. Brand Values Lexington Reception Services brand values are at the heart of everything we do ‘We are brilliant people delivering exceptional service’ As an apprentice you will be included on a Level 2 Customer Service Practitioner qualification, this is all done in the workplace with no college involved.Training:As an apprentice you will be included on a Level 2 Customer Service Practitioner qualification, this is all done in the workplace with no college involved.Training Outcome: There is an opportunity of a full time position on successful completion of the apprenticeship for the right candidate Employer Description:Why Lexington Reception Services? Our mission statement is simple: Super people, providing a seamless, professional front-of-house and reception services, representing our client’s and company values every day Lexington Reception Services is all about delivering an integrated and seamless guest experience. We offer the advantage of agility and flexibility, bringing a bespoke and unique concierge-style service that reflects our client’s individual needs. Our teams become an extension of our client’s organisation and brand, bringing a fresh approach and superb customer service ethos.Working Hours :Monday to Fridays, 40 hours per week. Shifts range in between the hours of 07:00 and 19:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Level 4 Cyber Security Engineer Apprentice - NHS Informatics Merseyside - L34 9GJ
You will learn why security matters, basic concepts and theory of information security, vulnerabilities and threats, how to make security assessments and remediate these. You will assist in providing support to the IT Security team, IT Operations, and the wider Trust. You will learn how to maintain knowledge of information and cyber security. To research information and cyber security to evaluate risk and provide advice and guidance. Liaising with suppliers and senior Cyber Security Officers to create security assessments, report findings and make recommendations. Learn about the threat landscape, threat trends and where to source threat intelligence and how to defend against these. Specialising in the Cyber Security Engineer route of the apprenticeship, you will contribute to the ongoing review, monitoring and implementation of security, privacy and other information security controls. Understanding security models and frameworks such as the NCSC’s Cyber Essentials, the Mitre Att&ck framework as well as the Cyber Assessment Framework (CAF). You will learn the principles of security assessments as well as the different methodologies and approaches to analysing risk, scoring risk and providing assurance to key stakeholders. How to develop security policy and process will also be taught. The role will also include audit and assurance, through the work undertaken for the annual Data Security and Protection Toolkit submission each June. You will work closely with the Audit and Accreditation team to understand the importance of the Data Security Protection Toolkit in an NHS organisation. You will learn how to handle security incidents, how to respond to these, creating incident response and business continuity plans. To develop effective methods of communication and collaboration with internal customers, non-ICT and ICT staff and suppliers. Key responsibilities: The primary role of a Cyber Security Apprentice is to apply an understanding of cyber threats, hazards, risks, controls, measures and mitigation to protect organisations and people. Those focused on the technical side will work on areas such as security design and architecture, security testing, investigations & response. Those focused on the risk analysis side will work on areas such as operations, risk, governance and compliance. The primary role of a Cyber Security Analyst Apprentice is to detect breaches in network security for escalation to incident response. You will typically use a range of automated tools, to monitor networks in real time. You will understand and interpret the alerts that are automatically generated by those tools including integrating and correlating information from a variety of sources. Whether focused on the technical or risk analysis side, all people in this occupation work to achieve required security outcomes in a legal and regulatory context. You will develop and apply practical knowledge in information security to deliver solutions that fulfil organisation's requirements. Develop the technical skills needed to prevent cyber-crime, decrypt data, untangle, clarify and resolve malware issues. Gain invaluable experience by learning challenging theory and applying this on-the-job. Develop the knowledge and skills required, such as how to defend against attack techniques and sources of threat, risk management and building a security case, to equip you to be a future Cyber Security specialist. Training Outcome:This opportunity is advertised on a fixed-term contract basis due to this being an apprenticeship, the objective of which is to gain a recognised qualification and experience in the workplace. This does not include a guaranteed permanent post with an NHS organisation. However, throughout the apprenticeship individuals will be eligible to apply for vacancies within their workplace organisation, subject to the usual recruitment processes, with support being provided to ideally secure a position by completion. The apprenticeship will provide valuable work experience and a qualification that is recognised by employers.Employer Description:The NHS has a multi-billion pound budget to deliver an efficient, modern, safe and effective healthcare service to patients. As they go through a period of transformation that sees efficiency savings impacting on their limited resources, they are looking to develop new talent to help deliver this challenge. Almost 2 million people make up the NHS workforce with over 350 different careers being split into 15 categories, one of which is Digital, one of the fastest growing areas within healthcare. Across the North West there are around 6,000 staff working in a Digital career. The overall purpose of Digital is to enable, promote and support the effective use of data, information, knowledge and technology to assist and improve health and health care delivery.Working Hours :Monday - Friday between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Passion for cyber,Time management ....Read more...
Technical Support Engineer Apprentice
This is a full-time position working within our Technical Services Team whilst studying towards a degree. The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support role. It allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes. The programme offers a highly practical approach to learning that is immediately applicable to workplace situations. This is an exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technical support to customers on a wide range of industrial software, hardware and associated products. With 100 employees, we’re a growing company, staffed with bright, energetic people who believe passionately in what they are doing. We look for and hire the best talent in all areas of our business and recruit people who strive to do and be the best, and who really want to make SolutionsPT even more successful than it is today. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based. However, occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility in working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the implementation and application of the software Logging requests in the call tracking system Seeking to resolve customer problems effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products where applicable Staying up-to-date with the development of new products and operating systems Identifying opportunities to improve the efficiency of the team and the service it provides to customers Training: Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years. Teaching is delivered face to face one day a week during the academic year. Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification. Training Outcome:SolutionsPT prides itself on a company culture that fosters knowledge, insight, and understanding. Its dedicated training and personal development programmes are a testament to its commitment to nurturing industry experts and leaders of tomorrow. We are looking for talented and motivated individuals with a passion for technology who are looking for a long-term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating from university well-positioned to step into senior positions. The skills they possess include training others, delivering consultancy to customers, being an escalation to more junior members of the team and much more.Employer Description:With a proud history dating back to 1985, SolutionsPT is a dynamic company founded by CEO John Bailey, dedicated to delivering cutting-edge IT solutions for the industrial world. The company ethos is firmly rooted in continuous improvement and success for its customers, a commitment reflected in their strategic partnership with global leading software brand AVEVA since 1991. Employee wellbeing is a priority at SolutionsPT. We offer a range of wellness activities, such as holistic massages, health screenings, and mental health support through trained Mental Health First Aiders. SolutionsPT is also renowned for its vibrant company culture, regularly hosting company meetings that blend business updates with fun activities, fostering a sense of community among employees. The company's commitment to transparency is evident in its regular updates on the company's financial status and achievements. We have a strong culture of employee engagement and personal development, achieving Platinum status in the Investors in People accreditation.Working Hours :Monday - Friday, between 8.45am - 5.15pm, with an hour lunch break.Skills: Communication skills,IT skills,Analytical skills,Team working,Self-motivated,Inquisitive personality,Passion for technology ....Read more...
Transport Manager
Job Role: Transport ManagerLocation: Bolton Reporting to: Warehouse DirectorSalary: £35,000 - £37,500 depending on skills and experienceHours of Work: Contracted 42.5 hours per week – Mon to Fri – 10am – 6pmOur client is one of the UK’s leading manufacturers and distributors of bathroom products. The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+. The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations. Job SummaryTo safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth. To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering. This role will report directly to the Warehouse Director. Reporting to this person will be approx. 30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers. Key Areas of Responsibility: Manage the routing of the vehicle effectively.To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimumTo manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrievalTo have appropriate controls and procedures in place to manage all aspects of customer service and communicationTo be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency proceduresOversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etcTo plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costsAd-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior ManagementTo implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection ActThe post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnelTo implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010)Skills, Knowledge, and Personal Attributes: Experience working in similar environmentAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffExperience of working in high pressured environment handling high number of ordersProven high customer service focusCreative and innovative thinkerIT literate and able to uses multiple of software and hardware platformsWorks logically and systematically to solve problems, make decisions and think laterallyExcellent team-playerAbility to work under pressure to achieve set targets and meet deadlinesMaintains a positive attitude to continued learning and growthProfessionalSelf-motivatedConfidentPositiveFlexibleQualificationsGood competency in Excel, Word and Transport RoutingGood knowledge of health and safety legislationBenefitsHolidays – 22 days rising to 25 days after 3 complete years of servicePension – 4% contributionDeath in service – 2 x annual salaryIf you feel you have the relevant experience, we’d love to hear from you….apply today? ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Commercial Roofing Field Resources Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Construction Management Associate
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed anc completed safely, and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct Pre-Construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: Ability to travel out of town may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program The salary range for applicants in this position generally ranges between $52,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduc EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Commercial Roofing Field Resources Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Compliance Administrator, Subcontractors
JOB DESCRIPTION Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place? Job Purpose The Compliance Administrator, Subcontractors, will play a pivotal role ensuring all project related subcontractors meet company compliance requirements, regulatory standards, and contractual obligations. Responsibilities include monitoring and enforcing requirements to meet company policies, industry regulations, and contractual agreements. Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration. Principal Accountabilities The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Facilitate and manage compliance submissions as needed. Set up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Acts as customer service point of contact for subcontractors, including processing installer tool and supply purchases and invoicing. Coordinates weekly installer accounts payable statements and related transactions; transmits to accounting for payment. Audits weekly payment activity and raise concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontractor compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums. Assists in the creation of per project subcontract agreements; maintains documentation and monitors project progress Monitors per project compliance requirements related to Stonhard and installation partner Controlled Insurance Programs. Ensures on-time Controlled Insurance Program enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors Stonhard state contractor licenses ensuring compliance and on-time renewal. Develop and recommend document retention requirements as needed. Develops and maintains necessary reporting to remain compliant. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned. Cross-trained in contract team and sales administration responsibilities. Experience |Education | Certifications BA/BS degree is preferred or equivalent combination of education and experience. 4-7 years related experience in compliance, project administration, sales operations, or customer service. Experience with subcontractor administration and compliance Project insurance requirements, including Owner Controlled Insurance Programs, preferred. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently Keeping records, documents, and project files organized and easily accessible. Excellent written and verb communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated Benefits and Compensation The salary range for applicants in this position generally ranges between $52,000 and $55,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US YOUR CAREER. OUR ORGANIZATION. THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place? BENEFITS In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program. Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION Job Description WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Warehouse Associate
JOB DESCRIPTION JOB DESCRIPTION WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS: • High-energy individual with a strong work ethic • Self-motivated with ability to work with limited supervision • Independent decision maker as needed to accomplish tasks • Lift and carry a minimum of 50 pounds repeatedly throughout shift • Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment • Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements • Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process • Strong organization and prioritizing skills • Must be proficient in math • Must be have forklift license • Manage response to rapidly changing products on inbound and outbound • Must be able to follow directions and work independently • Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments • Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet • Transport selected product to designated dock area using power equipment. • Handle all products so as not to injure teammates or damage the product, the bags or cases • Comply effectively with company work and safety rules. • Maintain a quality of work that limits mis picks, short and damages • Comply with company attendance policy. The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand. • Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food. Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties. EDUCATION AND EXPERIENCE: • Graduation from high school or GED equivalent • Previous experience in shipping, receiving or other related fields. 5 years preferred. • Ability to handle physical workload • Ability to multi-task and prioritize • Strong organizational skills • Forklift Certified • Strong knowledge of warehouse, inventory, and shipping operations methods and practices • Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred. • Problem solving, team building, project execution and ability to multi-task PHYSICAL REQUIREMENTS: Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling. Ability to lift 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS: Possession of a valid driver's license and Forklift Certification ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Carer's Assessment Caseworker
To provide a comprehensive Adult Social Care service for Unpaid Carers (informal / family carers) To effectively respond to enquiries received from Adult Social Care relating to unpaid carer services. To effectively respond to social care related enquiries received from commissioned unpaid carer service providers (currently IMAGO). This includes: Progressing urgent calls to the adult social care triage team, including the reporting of safeguarding concerns. Gathering, recording and reviewing information provided by unpaid carer services. Ensuring accurate details of carers are recorded within adult social care record. Completing Carers Assessments for unpaid carers at the request of the commissioned unpaid carers service provider (if they consider that the unpaid carer’s needs require further assessment from the Local Authority, or the unpaid carer declines their input). To deliver the highest standards of customer care, to undertake such follow up work as required by procedures or instruction on behalf of the citizens by adopting a strength based approach to interactions. There will be a requirement to be aware and stay abreast of changing technologies and current adult social care legislation including safeguarding. The post holder will retain a small but challenging, complex caseload, as appropriate, of younger and older adults, who will need frequent specialist intervention to support their needs. Duties and Responsibilities To receive and resolve all customer / commissioned service provider enquiries regarding unpaid carer services and support to a satisfactory conclusion. To help unpaid carers help themselves or one another through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles. To put the person at the centre of the process, to facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs. To support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections. To assist people to make their plans happen by signposting or researching and providing information about local services and opportunities and negotiating with service providers on people’s behalf if required. To provide people with, or signpost them to, information on rights, choices, self-management, non-statutory support and other provisions which may assist in their well-being, taking into consideration their communication needs. As required to assist adult social care colleagues by supporting unpaid carer related case work. Ensure risk management and adult safeguarding is effectively embedded within practice and responded to appropriately. To promote and deliver the highest standards of customer care in line with the policies. To ensure that all work is carried out in accordance with agreed time scales and those dictated by legislation. To be pro-active in the promotion of access to information for unpaid carers and continual service improvement activity. To participate in outreach work such as customer surgeries. To assist in the preparation of records and statistics as required Maintain a detailed knowledge of the Customer Service Centre’s legislation and procedures for all services provided. Maintain a good working knowledge of other social security benefits, legislation and welfare rights issues. Maintain a good working knowledge of all relevant systems within Adult Social Care, including legislation, safeguarding practice and relevant guidance. To liaise with all relevant sections in the and external agencies as required. To help the C deliver a modern service for customers in order to maximize independence and empowerment- making sure that technology and specialist equipment stays relevant. Maintain external contracts as required by duties of the post. To carry out the duties of the post with due regard to the Equal Opportunities Policy and core values. All employees are required to participate in the Performance Evaluation Scheme (PES) and to undertake appropriate training and development identified to enhance their work. All employees are required to comply with the Health & Safety policies and procedures at all times, taking due care for themselves, colleagues and members of the public. Required Skills and Knowledge Experience of working in a pressurised front-line service and dealing with challenging customers Experience of working with unpaid carer enquiries, and unpaid carers Experience of working to targets and timescales. Experience of training and coaching staff Experience of dealing with customer enquiries and complaints Experience of dealing with a small, complicated case load of unpaid carers Experience of working with adult social care services Experience of achieving qualitative and quantitative performance targets Experience of liaising with outside suppliers Experience of developing services Good knowledge and understanding of Legislation related to services and Adult Social Care If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Field Resources Supervisor (Inspections)
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Commercial Roofing Field Resources Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Housekeeper - Graveyard
Part-Time; Event-BasedWage & Paygrade: $22.53 /hour (PG39) Plus 10% in lieu of Benefits and Vacation.Date Posted: April 17, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are seeking diligent and hard-working individuals that have a passion for cleaning, the events industry, and the PNE. This position helps play a key role in ensuring PNE facilities are maintained in a clean and debris-free manner. Our Housekeepers will report to the Event Sweeper Foreperson and/or the Manager of Facilities & Maintenance, and are responsible for ensuring site cleanliness standards are being adhered to.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Housekeeper – Graveyard, your primary accountabilities will be to: Clean assigned areas in PNE event venues, including the seating surfaces, the seating bowl and/or press areas.Sweep and mop assigned areas; remove all debris and tripping hazards.Ensure that proper protocols are followed for cleaning specific waste materials (i.e. protein spills).Empty garbage containers, recycling containers, diversion stations, compost and wastepaper receptacles.Maintain cleanliness of assigned washrooms; wash and disinfect all sinks, mirrors and toilets, sweep and mop floors, and maintain a dry floor surface at all times.Clean event related signage as required.Clean and disinfect F&B condiment stations, counters and tabletops. Ensure all countertops are clear of garbage (i.e. cups, food waste, etc).Replenish all supplies in facilities as required, and keep supplies locked up at all other times.Assist other departments with areas requiring cleaning.Ensure PNE Uniform and Appearance policy is adhered to at all times.Greet guests in a courteous and professional manner.May be required to wear a radio and answer calls as required.Perform other related duties as assigned. What else? Previous janitorial experience preferred.Must be available to work a part-time, event-based schedule with graveyard shift availability.Knowledge of the hazards and proper safety precautions of the construction trades.Capable of working at heights and lifting heavy materials up to WCB restrictions.Physically able to work in awkward positions.Sufficient physical strength, stamina and coordination to permit the performance of assigned tasks (i.e. repeated climbing of stairs and standing for extended periods of time).Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Apprentice Therapeutic Radiographer
We are a friendly and welcoming team, working in a very busy department treating cancer patients to satisfy local and national targets. As part of the multi-disciplinary team the post holders will fulfil a key role in providing Radiotherapy care and support to patients. As a trainee Therapeutic Radiographer you will gain experience and knowledge in all areas of Radiotherapy delivery including pre-treatment and planning, patient care, treatment and quality assurance processes. You will be working under the supervision of qualified therapeutic radiographers. Communication: Communicate with colleagues at all levels in the department, including physics and dosimetry teams, oncologists, clerical, nursing and clinical staff both verbally and by written means Communicate with staff within the trust both verbally and by written means with information that can be sensitive and complex Communicate with patients and their relatives/carers in a sensitive manner often in complex and upsetting situations Participate in team meetings to discuss departmental issues and further development within the department Provide patients with information regarding side effects and the management of them under the supervision of qualified staff Analytical and Planning: Be responsible for problem solving within boundaries of experience and knowledge To work within scope of practice To manage own time effectively (e.g. academic requirements within the clinical service) Keep systesm up to date with accurate information Clinical Duties: Work flexibly as part of a multi-disciplinary team To work as an effective member of the team daily, to provide a smooth and efficient service To assist in the daily organisation and running of the relevant unit while working on academic/departmental competencies Once achieved these competencies should be maintained To immediately refer any problems or concerns to a more senior radiographer To liaise with other staff members and other departments to ensure the care and wellbeing of patients throughout their treatment To maintain confidentiality of information about patients, staff and health service business Work flexible shift patterns to ensure the required service capacity is maintained Policy and Service Development: To be aware of clinical risk, clinical governance and evidence based practice to ensure that current departmental practice meets the highest standards achievable To report any injury, accident or ‘near miss’ to the Departmental Safety Officer/Representative To comply with the Ionising Radiation Regulations and local rules Financial and Physical Resources: Responsible for the safe use of expensive, highly complex specialist equipment used by self and others A regard for the appropriate use of resources Staff Management: To participate in the instruction of nursing staff, medical students and other visitors to the department Information Resources: To maintain confidentiality of information about patients, staff and health service business To assist in the collection of statistical information Responsible for appropriate patient administration Training: The apprenticeship will be delivered as a 3-year training programme Academic study and support will be delivered by an approved high education institution, representating 20% of the apprentice's weekly contracted hours Further training and support will be given on the job within the therapeutic radiography department Training Outcome: Successful graduates from this apprenticeship will be eligible for registration with the Health & Care Professionals Council (HCPC), and can apply for Band 5 roles as a Therapeutic Radiographer Employer Description:Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve. With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities. Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers. Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...