Network infrastructure development: We've laid the groundwork for new leisure developments, ensuring seamless connectivity and state-of-the-art facilities
Microsoft Dynamics implementations: Our expertise in deploying comprehensive business solutions has transformed the way companies operate and interact with their customers
Pioneering work with Microsoft Fabric: We're at the cutting edge, utilising Microsoft Fabric to build robust, scalable applications that set new standards in performance and usability
Advanced security solutions: Our work with tools like Azure Sentinel places us at the vanguard of cybersecurity, safeguarding our clients' digital assets against evolving threats
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Joining ES Systems is more than just a career move; it's an opportunity to be at the forefront of technological innovation. Our team is dedicated to exploring and implementing cutting-edge technologies that drive industry advancements and enhance our service offerings.
At ES Systems, we pride ourselves on our expertise and the quality of our work, but we also recognise that there is always room for growth and improvement. We understand that the landscape of technology is ever evolving, and with it, our knowledge must evolve too. We are committed to continuous learning and development, ensuring that we stay at the cutting edge of technological innovation.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail....Read more...
We are looking for a Core Voice IMS Engineer to support the operation and technical aspects of the Core Voice network. This diverse role involves supporting IMS and 5GSA expansions and ongoing operational support.
Responsibilities
Investigate mobile network incidents and drive resolutions within agreed SLAs.
Lead operational decisions on network services and offer consultancy for new applications and services.
Ensure the IMS infrastructure meets service quality expectations for availability, capacity, and throughput.
Support project deliverables during out-of-hours and maintenance windows.
Review and contribute to HLD, LLD, and Service Design Packs.
Experience in 2nd or 3rd line core voice and IMS technical support.
Good understanding of 3G, 4G and IMS networks, protocols, and interfaces.....Read more...
Senior Network Automation Engineer required to join an existing internal team responsible for global network architecture which consists of hundreds of sites and thousands of network devices. My client is undergoing a major transformation leveraging modern technologies enabling the overall success of the company.
You will have significant experience developing infrastructure automation solutions for global enterprise operation and join a team of talented Network Automation Engineers building solutions, developing the architecture, strategy, and roadmap for network automation while working closely with other automation teams in different IT domains.
Key skills
Five years??? experience in computer networking, infrastructure automation and software development.
Linux, containerization, and technologies like SaltStack, Ansible and Terraform
Python, designing, and developing APIs, and secure coding best practices
Familiarity with software lifecycle management solutions like Azure DevOps or GitHub, including developing CI/CD pipelines
Experience with data modeling, process design, system architecture, and integration
Strong knowledge of computer networking (SD-WAN, firewalls, routers, switches, wireless LAN, public cloud providers), as well as network management/monitoring systems.
Minimum: Bachelor???s degree
Role responsibilities
Develop automation solutions using a modern technology stack, following Agile/Scrum methodologies.
Collaborate closely with other teams such as Cybersecurity and Network Operations to ensure solutions are compliant and fit for purpose.
Build, test and deploy automation solutions using CI/CD processes
Commercialize solutions, including training, documentation, communication, and support processes.
Share expertise and knowledge by mentoring, training, and supporting Junior Engineers
Manage and support network automation systems, and other related infrastructure ....Read more...
Senior Network Automation Engineer required to join an existing internal team responsible for global network architecture which consists of hundreds of sites and thousands of network devices. My client is undergoing a major transformation leveraging modern technologies enabling the overall success of the company.
You will have significant experience developing infrastructure automation solutions for global enterprise operation and join a team of talented Network Automation Engineers building solutions, developing the architecture, strategy, and roadmap for network automation while working closely with other automation teams in different IT domains.
Key skills
Five years??? experience in computer networking, infrastructure automation and software development.
Linux, containerization, and technologies like SaltStack, Ansible and Terraform
Python, designing, and developing APIs, and secure coding best practices
Familiarity with software lifecycle management solutions like Azure DevOps or GitHub, including developing CI/CD pipelines
Experience with data modeling, process design, system architecture, and integration
Strong knowledge of computer networking (SD-WAN, firewalls, routers, switches, wireless LAN, public cloud providers), as well as network management and monitoring systems.
Minimum: Bachelor???s degree
Role responsibilities
Develop automation solutions using a modern technology stack, following Agile/Scrum methodologies.
Collaborate closely with other teams such as Cybersecurity and Network Operations to ensure solutions are compliant and fit for purpose.
Build, test and deploy automation solutions using CI/CD processes
Commercialize solutions, including training, documentation, communication, and support processes.
Share expertise and knowledge by mentoring, training, and supporting Junior Engineers
Manage and support network automation systems, and other related infrastructure ....Read more...
FortiNet SDWAN Engineer
Home based, remote working, work from home
12+ month contract
@mecscomms is recruiting for a remote working, contract FortiNet SDWAN Engineer, on behalf of a Global IT, Technology, Mobile & Telecom service provider. The role will have ownership for critical incident resolution, ensuring network uptime and performance across global SDWAN deployments that keep enterprise operations running. If you have experience with Network Operations, Network Infrastructure, Security Solutions, SDWAN, FortiGate, FortiOS, FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, FortiAP, FortiNAC, FortiEDR, FortiSASE, FortiWeb, FCSS SD-WAN & have certifications in NGFW or NSE, I’m keen to hear from you!
What we're looking for:
• You've built your career in NOC operations with strong technical expertise.
• You understand Fortinet SDWAN architecture, routing protocols, and how to troubleshoot complex network deployments.
• You've owned incident resolution, maintained stakeholder confidence during outages, and delivered technical excellence in high-pressure environments.
You're experience in:
• NOC operations with minimum 5 years technical background
• Traditional WAN and Fortinet SDWAN solution deployment and support
• Enterprise Next-Generation Firewalls (NGFW)
• Troubleshooting Fortinet deployments (FortiManager, FortiGate, SASE)
• Routing protocols (OSPF, BGP, EIGRP, ISIS) and LAN switching (VLANs, STP, PVST)
• ITIL-aligned change management and incident resolution
You're someone who:
• Certified on Fortinet NSE7 or FCSS SD-WAN
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder management abilities
• Able to multitask and remain calm under pressure
• Team player with adaptability and quick learning ability
• Growth mindset focused on continuous improvement
• Comfortable working 24x7 rotational shifts in UK time zone
The role:
Take ownership of escalated incidents on Fortinet SDWAN solutions supporting multi-national customers. You'll provide expert troubleshooting, root cause analysis, and resolution while maintaining clear communication with internal stakeholders and external customers. Become the trusted technical expert teams call first when complex SDWAN incidents need immediate resolution.
Your focus:
• Incident ownership and resolution on Fortinet SDWAN solutions
• Root cause analysis and preventative recommendations
• Escalation management and vendor coordination
• Change request review and implementation (MACD)
• Stakeholder communication and progress updates
• ITIL-aligned operational practices
Key responsibilities:
• Own and resolve escalated incidents on Fortinet SDWAN deployments
• Provide regular updates on resolution progress to stakeholders and customers
• Join troubleshooting calls during escalations and major incidents
• Conduct thorough root cause analysis and recommend preventative fixes
• Review and perform in-life change requests (MACD) following ITIL standards
• Coordinate with vendors and third parties for complex escalations
Join a team supporting mission-critical SDWAN infrastructure for multi-national and Global Enterprise customers who depend on network uptime, performance, and expert technical support to keep their international operations running seamlessly.
#Fortinet #SDWAN #NOC #NetworkEngineer #NSE7 #FCSS #NetworkOperations #TechJobs #Hiring #ITJobs #CyberSecurity #NetworkSecurity
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Quality Engineer required to apply automotive quality tools, processes and working practices to commercial vehicle electronic sensing and monitoring systems.
Key Skills
Time served with relevant automotive industry experience or aerospace, defence, medical, optical, etc.
Maintenance, management or business management systems ideally ISO9001 2015).
Automotive supply chain, Prime, Tier 1 or OEM.
ISO9001, IATF16949, AS9100, ISO45001 previously 18001, ISO14001, ISO50001, ISO27001 or ISO22301.
Far Eastern supply networks.
Technical, Engineering or Science discipline background.
Six sigma green belt or higher.
Key Responsibilities
Continuous Improvement of product quality and associated services.
Implementation and continual support for conformance to industry standards, best practices and business management systems across organisation and supply network. ....Read more...
Quality Engineer required to apply automotive quality tools, processes and working practices to commercial vehicle electronic sensing and monitoring systems.
Key Skills
Time served with relevant automotive industry experience or aerospace, defence, medical, optical, etc.
Maintenance, management or business management systems ideally ISO9001 2015).
Automotive supply chain, Prime, Tier 1 or OEM.
ISO9001, IATF16949, AS9100, ISO45001 previously 18001, ISO14001, ISO50001, ISO27001 or ISO22301.
Far Eastern supply networks.
Technical, Engineering or Science discipline background.
Six sigma green belt or higher.
Key Responsibilities
Continuous Improvement of product quality and associated services.
Implementation and continual support for conformance to industry standards, best practices and business management systems across organisation and supply network. ....Read more...
IT Infrastructure Support Engineer required to join a growing IT Operations team. This role plays a critical part in ensuring IT systems, data centre environments, and server infrastructure run reliably, securely, perform reliably. You will act as a key point of escalation for server, network, and data centre issues, providing advanced technical support to internal teams and helping maintain the stability of our core IT services.
Requirements
Experience delivering IT infrastructure and data centre services.
Microsoft Server fluency.
Windows Server
Active Directory
Microsoft SQL Server with SQL
Microsoft Office
Cisco networking technologies
Windows XP for legacy systems support
Responsibilities
Monitor data centres, networks, servers, and infrastructure to identify signs of issues, outages, or performance degradation.
Script and document existing configurations, and automate changes to improve accuracy and efficiency.
Server patching and closing security vulnerabilities across the environment.
Build, configure, and deploy bespoke Windows servers to support business requirements.
Escalation support for the IT team on complex infrastructure and datacentre tickets.....Read more...
IT Infrastructure Support Engineer required to join a growing IT Operations team. This role plays a critical part in ensuring IT systems, data centre environments, and server infrastructure run reliably, securely, perform reliably. You will act as a key point of escalation for server, network, and data centre issues, providing advanced technical support to internal teams and helping maintain the stability of our core IT services.
Requirements
Experience delivering IT infrastructure and data centre services.
Microsoft Server fluency.
Windows Server
Active Directory
Microsoft SQL Server with SQL
Microsoft Office
Cisco networking technologies
Windows XP for legacy systems support
Responsibilities
Monitor data centres, networks, servers, and infrastructure to identify signs of issues, outages, or performance degradation.
Script and document existing configurations, and automate changes to improve accuracy and efficiency.
Server patching and closing security vulnerabilities across the environment.
Build, configure, and deploy bespoke Windows servers to support business requirements.
Escalation support for the IT team on complex infrastructure and datacentre tickets.....Read more...
During your training, you'll learn about
Testing equipment
Safety protocols
System protection and control
Substation refurbishment, maintenance, technical support, problem diagnosis, and fault fixing
This job will have a significant impact on the transmission of electricity in England and Wales for the next 40 or 50 years. You'll be involved in maintenance work, asset replacement and refurbishment, troubleshooting mechanical and electrical issues, and connecting new customers.
You'll also play a crucial role in integrating renewable energy sources like wind and solar farms into the transmission network.
As you progress, you may even commission new equipment and take on responsibilities for the safety of your co-workers. If this sounds like the kind of opportunity you'd like to be part of, we're very interested in talking to you!Training:Electrical Power Protection and Plant Commissioning Engineer Level 4 Apprenticeship Standard:
Initially, you will be at our National Training Centre in Eakring, Nottinghamshire, for your Induction period, which is around six weeks, then periodically for technical training
In the first year, you will spend 70% of your time at the Eakring Training Centre, with the remaining 30% on site (gathering site-based experience)
Year two will be 50/50 at Eakring and on-site and in thethird year 70% on-site and 30% at Eakring training centre
Training Outcome:
By the end of the programme, you'll hold a Level 4 Higher National Certificate in Power Network Electrical Power Protection & Plant Commissioning Engineer, and most importantly, have a job waiting for you
Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt. The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.
Net-zero targets are transforming the way we work and increasing the scope of the positive impact we can make. Right now, we’re looking for apprentices to join us. Our people in Network Services work across a number of teams to keep the lights on for our customers.
Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Initiative,Physical fitness,Reliable,Adaptable,Responsible,Safety....Read more...
Senior Antenna / RF Engineer
Location: Lincoln, Lincolnshire, UK
An excellent opportunity for an experienced Senior Antenna / RF Engineer to join a newly established R&D capability within a leading global RF technology group. This role focuses on the design, simulation, and development of advanced antenna and RF subsystems across HF to SHF frequencies for applications including defence, aerospace, naval, space, and high-reliability electronic systems.
This position is ideal for a highly motivated, innovative, and hands-on engineer with extensive RF and antenna experience, who thrives on solving complex technical challenges, mentoring junior engineers, and shaping the development of a growing UK R&D team.
Main Responsibilities of the Senior Antenna / RF Engineer based in Lincoln, UK:
Lead the design, simulation, and development of antenna and RF systems from concept through to final delivery, including prototyping, testing, and production handover.
Act as technical lead on projects, managing design activities, making architectural decisions, and mentoring junior engineers.
Develop mixed-signal and system-level designs, including digital control and power subsystems, custom test hardware, and RF circuits (filters, amplifiers, switches).
Conduct PCB layout, population, and construction of prototypes.
Perform RF, antenna, and EMC testing, and oversee product qualification including environmental and functional testing.
Collaborate with electronics, systems, and other engineering disciplines to integrate solutions and ensure high-performance outcomes.
Produce technical reports, customer-facing documentation, and present findings internally or externally at conferences.
Support proposal generation, requirements development, conceptual design, and design reviews with customers and management.
Requirements of the Senior Antenna / RF Engineer based in Lincoln, UK:
Extensive experience in RF and microwave engineering and antenna system design.
Proficient in simulation and design tools such as CST, HFSS, Keysight Microwave Office, ADS, or similar.
Experience in MATLAB for modelling and analysis is highly desirable.
Strong practical, hands-on experience with real-world RF and antenna projects, including prototyping and test equipment development.
Experience leading design projects and mentoring junior engineers.
Comfortable working collaboratively across teams and communicating effectively with customers and senior management.
Experience in defence-related applications preferred; telecoms/network engineering not required.
Flexible, resilient, and highly accountable with a mission-oriented approach.
Fluent in English; additional languages beneficial.
Strong understanding of electromagnetic theory, physics, and mathematics.
To apply for this Senior Antenna / RF Engineer role based in Lincoln, UK, please send your CV to: kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784
....Read more...
Electrical Engineer required to provide innovative and cost-effective product reliability solutions by developing or evolving techniques, procedures or products.
Qualification requirement
Minimum BSc in Electrical Engineering or Mechatronics or equivalent.
Role Responsibilities
Analyse, design, develop and maintain products and assist in their commercialization
Build prototypes, products and systems suitable for testing. Set up and run lab simulations. Design and implement tests, document results and develop customer presentations. Provide timely corrective actions on defects.
Produce analyses and mathematical models, and draw design conclusions based on those.
Conduct or participate in technical reviews of requirements, specifications, designs, code and other artifacts. Contribute to design standards and support design re-use.
Author technical reports, papers, articles, patents and presentations. Share expertise via Eureka and special interest groups. Expand informal network throughout the organization.
Keep abreast of novel technical concepts and markets. Adopt new practices readily in order to develop innovative and low-cost products.
Maintain familiarity with company technology, organization and business.....Read more...
Electrical Engineer required to provide innovative and cost-effective product reliability solutions by developing or evolving techniques, procedures or products.
Qualification requirement
Minimum BSc in Electrical Engineering or Mechatronics or equivalent.
Role Responsibilities
Analyse, design, develop and maintain products and assist in their commercialization
Build prototypes, products and systems suitable for testing. Set up and run lab simulations. Design and implement tests, document results and develop customer presentations. Provide timely corrective actions on defects.
Produce analyses and mathematical models, and draw design conclusions based on those.
Conduct or participate in technical reviews of requirements, specifications, designs, code and other artifacts. Contribute to design standards and support design re-use.
Author technical reports, papers, articles, patents and presentations. Share expertise via Eureka and special interest groups. Expand informal network throughout the organization.
Keep abreast of novel technical concepts and markets. Adopt new practices readily in order to develop innovative and low-cost products.
Maintain familiarity with company technology, organization and business.....Read more...
We are searching for an experienced Network Security Engineer to be responsible for ensuring the Group’s IT Networks and Communications are well designed, secure, optimal and function consistently across all internal and external operations.
IT and Cyber Security is extremely important and is key to all our client’s operations and you will play an extremely vital role in developing and maintaining security services throughout the business.
The role is offered on a hybrid-working basis with up to 2-days per week working from home. The role requires you in the office at least 3-days per week so you MUST live within a commutable distance of Exeter to be considered for the position or you will be looking to relocate to the area. The role comes with excellent benefits!
In this role you will be responsible for the following:
Reviewing and managing network security services in line with Group security objectives and policies.
Monitoring and administrating the security of both internal and external corporate network communications, including, routers, switches, firewalls, DMZ, servers, Wi-Fi, OT, telephony and LAN/WAN/VPN communication services.
Constantly reviewing the IP space across the organisation ensuring that the TCP/IP stack, VLANs, IP Subnet, DNS, DHCP, VPNs, and VoIP traffic is well designed, secure and optimised.
You will ensure best practices are used for delivering network security. Continually monitoring, maintaining and testing the threat landscape and security posture.
Provide regular service status updates to line management and agree and monitor service availability targets.
Manage all SSL and external web server security functions to ensure data protection, systems integrity and user confidence at all times.
Manage NIS2 and GDPR privacy policies and operational practice.
Perform regular reviews of security solutions and processes, identifying opportunities for optimisation to over two hundred office, home and field-based employees.
Provide day-to-day cyber security guidance and support to relevant technical & business stakeholders.
Deliver annual penetration testing and implement recommended improvements.
Research latest network cyber threat developments and recommend any actions that will improve network performance and security.
Work closely with NIBE SOC teams and internal security engineers to ensure all preventative security measures are implemented and Zero Day / critical threats are extinguished in line with internal resolution targets. Collaborate with other business teams to ensure the proper use of systems.
Coordinate investigations and reporting of security incidents related to Network, Systems and Applications. Diagnose root causes of system failures and implement appropriate corrective actions.
Assist with OT process and system change management, overseeing testing and approval of changes using an approved methodology.
Ensure all network hardware assets are identifiable and updated in the asset management system.
Provide technical expertise to support the maintenance of our hardware infrastructure systems and services.
Work closely with NIBE IT teams to ensure Group IT policies are continually checked and in place.
Required Experience
A computer related degree or relevant professional certification and accreditation is preferred.
Extensive commercial experience in an IT security role maintaining secure networks in a MS-Windows and Linux environment.
Expert knowledge of and experience in LAN/WAN/VLAN communications, VPN configuration and enterprise wireless networking. Experience of Dell core and edge switches with fibre is preferable.
CCNA/CCNP equivalent accreditation is advantageous but is not essential.
Experience and excellent working knowledge of GNS3 (or similar) is really beneficial.
Firewall configuration, management and monitoring experience is essential. Experience of FortiGate products preferable.
TCP/IP networking stack, DNS, DHCP, RADIUS/AAA, Active Directory, SSL, 2FA, OT skills are essential for this position.
Knowledge of information security standards (e.g., ISO 17799/27002/27001/PCI DSS/SIEM, etc.), rules and regulations related to information security and data confidentiality (e.g., FERPA, HIPAA, etc.) and key network security principles for risk identification and analysis.
Knowledge of Linux OS and Windows Server and desktop operating systems configuration & troubleshooting and SCCM/MECM skills are preferrable.
Knowledge of and experience in virtual network technologies, specifically ESXi and VMware configuration and administration is advantageous.
Knowledge of MDM products, CrowdStrike and Cortex XDR configuration and administration would be advantageous.
Experienced user of Office 365, Teams, OneDrive, SharePoint etc. – any MS E3 subscription services.
Excellent troubleshooting, diagnostic, problem-solving and communication skills.
Flexibility to work on planned, out of hours systems projects if required.
Training is available for the right candidate to ensure complementary skills are acquired.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
Software Tester / QA Engineer - £35,000 PA
Southampton – hybrid working
We are working with a well-established technology organisation to recruit an experienced Software Tester / QA Engineer to support the delivery of customer-facing systems and core software products.
This role sits within a professional services environment and will involve testing both standard solutions and customer-specific implementations. You will work closely with developers, project managers and technical teams to ensure systems meet quality standards prior to release and go-live.
As a Software Tester, you will be responsible for ensuring software quality through effective manual and automated testing. You will contribute to improving testing processes, support customer UAT and play an active role in identifying and resolving defects before systems are deployed.
Key responsibilities:
• Executing software testing on customer systems prior to installation and go-live
• Designing, writing and maintaining manual and automated test scripts
• Creating and maintaining test plans, test cases and supporting documentation
• Working closely with development and technical teams to identify, log and resolve defects
• Creating test data to support system testing
• Supporting user acceptance testing and providing go-live support to customers
• Contributing to the continuous improvement of testing standards, tools and methodologies
• Providing guidance to customers during UAT and test planning where required
• Supporting internal product and development testing as needed
Requirements:
• Previous experience in a Software Testing / QA role
• Strong hands-on experience with manual testing
• Experience designing and maintaining test documentation
• Familiarity with Windows Client and Server environments
• Experience using Microsoft Office applications
Any experience with the following will be highly advantageous:
• ISTQB Foundation or Advanced certification
• Experience with test automation tools and frameworks (Ranorex, Selenium or similar)
• Exposure to C#, Java, or other object-oriented programming languages
• Experience with SQL Server and/or Oracle databases, including querying and data validation
• Experience using source control tools such as TFS or Git
• Understanding of network architecture, IT security and Active Directory
• Experience within document management, OCR or enterprise systems environments
The role may involve UK and occasional international travel
Hybrid working once passed probation, 1-2 days per week on site.
This is an excellent opportunity for a Software Tester looking to work on varied, customer-facing projects within a stable and growing organisation.....Read more...
Key Responsibilities:
Support the IT team in the resolution of escalated IT issues.
Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required.
Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT and related equipment across Netcall and its customer base.
Management and diagnosis of faulty hardware including returns to the manufacturers and suppliers if appropriate.
Manage and order new inventory and maintenance stock to service the above.
Support of the existing office infrastructure including the physical network, networked devices and servers.
Perform regular (daily, weekly and monthly) IT administration tasks e.g. data backups, VPN configuration, automated process checks as assigned.
Work on the internal helpdesk ticket queue to resolve staff issues.
Manage identity lifecycle (Joiners, Movers, Leavers) in Active Directory and Entra ID.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint) and Intune for device compliance.
Ensure timely vulnerability patching of user assets (laptops, desktops, servers) to meet departmental security compliance and patching targets.
Support ITIL processes including Incident, Problem, and Change Management.
Assist with IT projects and roadmap deliverables.
Knowledge and Experience:
Able to competently use a PC for routine and reasonably complex tasks.
Able to install, configure and support server-based products and Microsoft Operating Systems.
Able to install, configure and replace if necessary IT components and software.
Able to install and configure IT local and/or wide area networks for Netcall and/or Netcall customers.
Able to complete product and end user documentation having carried out product and project testing from a pre-defined test specification.
Able to deliver IT support and/or training to customer end users.
Able to install and administer Windows servers, and understand Microsoft Windows backend networks & server administration e.g. DHCP, WINS, DNS, Active Directory, Domain accounts & permissions, file permissions & shares.
An understanding of Networking – e.g. IP packets, WAN, router, firewall, and the following third party back-office solutions:
UPS.
Anti-virus.
VPN technologies.
Experience with Microsoft 365 administration and endpoint management (Intune, Autopilot).
Knowledge of patch management tools and processes (e.g., Windows Update, Intune compliance policies, third-party patching solutions).
Basic cybersecurity knowledge (MFA, phishing response, patching).
Familiarity with the use of PowerShell for automation and troubleshooting.
Familiarity with remote support tools and hybrid work technologies.
Able to:
Work in a technical customer facing role.
Document system configurations and end-user procedures following testing and implementation.
Demonstrate excellent communication skills (oral and written) in order to communicate effectively with our customers and within the Company.
Operate as a flexible, positive, self-motivated and a diligent hard working team player with a ‘Can-Do’ attitude.
Training:As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning.Training Outcome:Potential full-time position for the right candidate after completion of apprenticeship.Employer Description:Netcall is where people and AI come together to make work smarter, faster and more human. Our trusted AI-powered platform unifies automation and communication, so teams can work smarter, serve customers faster and drive lasting transformation.Working Hours :8.30am to 5pm or 9am to 5.30pm, 1 hour lunch, 37.5 hours a week. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Working in the Business Delivery Division you’ll be joining the experts bringing vital connections to life. You’ll install and commission our latest broadband and data solutions, test everything end-to-end to make sure services run flawlessly, and show customers how to make the most of their new Virgin Media O2 products. Every day is different, and you’ll see the real impact of your work the moment a customer comes online. Day-to-day, you could be:
Conducting end-to-end testing to ensure installed services are running perfectly
Keeping customers and partners updated on progress
Installing the latest Virgin Media O2 Business to Business network technology
Providing on-site guidance and training to help customers get the best from our technology
Training:Level 4 Network Engineer apprenticeship standard, including Functional Skills if required.
This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers.Training Outcome:The programme is fully funded by us, and we’ll support you from day one, ensuring you complete your apprenticeship with a nationally recognised qualification. This apprenticeship will lead to a permanent role after successful completion.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: - We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best. - We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. - We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you! We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion. We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates. Join us on one of our Apprenticeships and let’s grow together!Working Hours :37.5hrs, Mon-Fri, 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Principal Hardware Engineer
Overview Senior hands-on role responsible for the physical delivery and lifecycle management of infrastructure across data centres, build labs, and office environments. This role combines deep technical expertise with on-site leadership, risk ownership, and responsibility for engineering standards in critical environments.
Key Responsibilities
Infrastructure Delivery
Lead and execute physical build, installation, relocation, and decommissioning of servers, storage, and network hardware
Own rack layouts, structured cabling, patching, labelling, and cable management standards
Coordinate power, cooling, and space planning with facilities and design teams
Oversee logistics, manual handling, and on-site hardware movements
Risk, Safety & Change
Produce and maintain RAMS for engineering activities
Identify operational risks and implement mitigations
Operate within formal Change Management processes, including CAB participation for data centre works
Enforce health and safety standards on site
Documentation & Compliance
Maintain accurate asset records and site documentation
Support audits and compliance requirements including ISO 9001, ISO 27001, and PCI-DSS
Project Support
Work with project managers, architects, and third parties to deliver infrastructure projects
Provide technical input for data centre migrations, expansions, and refresh cycles
Experience & Skills Required
Experience
5+ years in data centre operations or infrastructure engineering
Strong knowledge of commodity compute, storage, and networking hardware
Advanced understanding of data centre best practice
Experience producing and working to RAMS in critical environments
Structured cabling expertise (Cat6/6a, OM3/OM4, fibre)
Working knowledge of power distribution, PDUs, and load balancing
Skills
Methodical, accurate, and calm under pressure
Clear communicator with engineers, customers, and stakeholders
Takes ownership of on-site decisions and outcomes
Able to prioritise workload across multiple activities
Vetting & Practical Requirements
Clean manual driving licence
Valid passport
Ability to pass BS7858 vetting
Eligibility for UK SC clearance (5 years UK residency)
Willingness to travel to UK and overseas sites
Flexibility to work nights and weekends when required
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IT Helpdesk Analyst | Salary £30,000 – £35,000 | Based in LondonThe IT Helpdesk Analyst provides first and second-line technical support to employees, acting as the primary point of contact for technology-related issues across the business. This includes hardware and software, printing, networking, email, video conferencing, and cloud services. You will manage and resolve helpdesk tickets in priority order.The role also involves onboarding and offboarding employees and freelancers, including account setup, software configuration, inductions for new starters, and the retrieval, repurposing, and decommissioning of equipment and access for leavers.This is a hands-on role requiring the ability to troubleshoot a wide range of technical issues while multitasking in a fast-paced environment. You will maintain accurate ticket records, ensure timely resolution, and communicate clearly with users throughout the support process. Strong customer service skills and the ability to support users at all levels are essential.This client operates a hybrid working model. While you will support both office-based and remote staff, the role requires a predominantly office-based presence to assist with printing, meeting setups, and issues requiring physical IT support. Initially, this will be four days per week in the office.Key responsibilities
Provisioning new user accounts, with keeping deployment of new computers and mobile devices, and decommissioning user accounts for leavers.Creating documentation and guides for users, maintain a structured procedure of hardware and software, manage the pool of loan equipment and accessories.Log and maintain a record of support tickets through the IT, Helpdesk system, providing 1st and 2nd line support to 170+ users, with escalating calls efficiently to ensure they are resolved by a senior engineer.Provide technical support for hardware and software both F2F and remotely, ensure network server and IT services are accessible to users, provide support with printing equipment including wide format colour manage printers, with escalation to senior engineers.Support video conferencing platforms and equipmentDaily and weekly checks of office equipment, within meeting room AV and printing supplies, etc.Provide weekly status, status reports on going user issues and raised common problems that will be addressed, be able to assist users with software packages and updates.
Experiences needed:
1 year + experience across IT support, dealing with tickets in a fast-paced environmentMust hold experience in dealing with MACs (APPLE) – criticalOutstanding verba and written communication skillsOrganised, focused and rigorous, able to problem solve and be solution focusedAbility to convey technical solutions to non-technical peopleAbility to be calm and think logically when under pressureStrong team focus and ability work with Senior individuals.
Please reach out to iman.sharma@justit.co.uk for more information, we are interviewing immediately
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