Are you an enthusiastic and results-oriented Senior Systems Engineer with a knack for solving complex problems?
Holt Executive are collaborating with a leading provider of integrated solutions for global defence and security.
Our partner is seeking a talented Network Engineer - Telecommunication Systems to join their Tactical Communications and Information Systems (TacCIS) team.
As a Network Engineer - Telecommunication Systems you will collaborate and lead on exciting, challenging projects at the forefront of the industry. This role is a full-time position with a hybrid working-from-home arrangement of 2 days per week.
Key Responsibilities for the Network Engineer - Telecommunication Systems:
- Leverage your expertise to support projects and programs within the TacCIS team.
- Collaborate with clients and working groups to define operational concepts and user needs.
- Gather, analyse, manage, justify, and break down requirements for effective project execution.
- Manage interfaces and trade-offs between systems, subsystems, functions, and requirements to ensure seamless integration.
- Apply best practices in systems engineering and critical thinking to develop innovative solutions.
- Create and deliver clear, concise technical documentation and participate in reviews to ensure accuracy.
Key Skills & Experience Required for the Network Engineer - Telecommunication Systems:
- Extensive, demonstrably successful experience in Telecommunications Engineering, encompassing trials, demonstrations, and deployments.
- Proven track record in Radio Networking Engineering within defence and/or commercial telecommunications systems.
- Adept at requirements capture, derivation, and management.
- Experience applying Systems Engineering methodologies like the Requirements and Acceptance V-Model, ITEAP, and Engineering Lifecycle Management.
- In-depth understanding of telecommunications, including IP routing/switching, IT infrastructure, standard management practices, and RF networking systems as IP Bearer systems.
If your skills and experience match this Network Engineer - Telecommunication Systems opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com ....Read more...
Deskside Support Engineer
Polar Recruitment are currently recruiting on behalf of a global leader in the IT Services sector for an experienced Deskside Support Engineer to be based at a prestigious customer site, providing on-site IT support and remote support for customer satellite sites, including installation, support, and service/repair of IT Systems/equipment.
Deskside Support Engineer - Responsibilities:
Incident management & resolution
IMAC (Installations, Moves and Changes)
Onsite Hardware Break/Fix support (Dell) and manage OEM warranty provider
Remote support for satellite sites
Mobile device support
Maintain/update network infrastructure
Coordinate MFD and network Printer installs
Peripheral support
IT Asset/Stock equipment management
Instruct customers in the operation and maintenance of systems/equipment
Project support as required
Act as a central point of contact for the customer
Deskside Support Engineer - Skills & Experience:
Previous experience in a similar role providing Desktop and IT Hardware Break/Fix support.
Experience supporting Mobile devices, Printer/MFD’s and Peripherals
Experience supporting Windows10, O365, AD and SCCM
Knowledge of administering Windows Share\File permissions
Excellent customer facing and customer services skills.
Excellent communicator both face-to-face and remotely
Willingness to travel for projects if required.
Experience with ServiceNow and/or ITIL desirable.
The Deskside Support Engineer will be rewarded with an attractive salary and comprehensive benefits package including; Private Medical & Health Insurance, Company Pension, Income Protection, 23 days Holiday (rising to 25, plus the option to purchase/sell additional Holiday), Life Insurance and more, allied to superb career advancement opportunities with a recognised market leader within the IT Services space.....Read more...
Are you a skilled Network Engineer seeking a challenging and rewarding opportunity? Join Warwickshire Police's Digital Services Directorate as a Network Engineer and play a vital role in supporting and maintaining the force's network infrastructure. Here's what the role entails:
Location: Leek Wootton Police Headquarters/HybridContract: PermanentHours: 37 hours per weekSalary: Grade H £52,389 plus market supplement
Main Responsibilities:
Support and maintain the forces network infrastructure, ensuring day-to-day operational efficiency and contributing to the planning, design, and development of new technical solutions.
Act as the network subject matter expert, providing technical support, assurance, and guidance on infrastructure, network configuration, and security tasks.
Ensure the network complies with industry, national, legislative, and compliance standards, demonstrating consistency of implementation.
Understand business requirements, deliver analysis, and recommend options to meet digital strategy objectives.
Drive continuous improvement and innovation in infrastructure architecture, evaluating emerging technology and proposing relevant initiatives.
Represent Warwickshire Police and the Digital Services Directorate internally and externally, fostering partnerships and promoting the organisation's values.
Build and maintain relationships with Managed Service Providers and other suppliers involved in reporting solutions.
Undertake other duties as required, commensurate with the nature and level of responsibility of the role.
Knowledge:
Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds, and Sentinel.
Strong understanding of network Monitoring & Management and Supplier Management.
Knowledge of SD Wan, VLAN Azure vWan, Static and Dynamic routing, and industry best practices such as ISO 20000 and ITSM.
Experience:
Demonstrated experience supporting, building, and maintaining physical and virtual infrastructure in large, complex organisations.
Proven expertise in ICT technologies and operational service delivery.
Key Skills:
Strong problem-solving skills with the ability to anticipate risks and find suitable solutions.
Excellent communication skills, with the ability to engage stakeholders and suppliers effectively.
Strong people skills, guiding others positively and influencing change within organisations.
Proficiency in writing and maintaining technical documentation.
If you're ready to make a significant impact in a dynamic environment and contribute to the success of Warwickshire Police, apply now! Contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk for more information or to submit your application.....Read more...
Service Care Solutions are looking for a Network Engineer to work within the North Yorkshire Police on a 9-month contract.Location: Northallerton (Hybrid)Job role/responsibilities: As a Network Engineer (Data & Voice) you will be an integral part of the infrastructure team contributing to the design, development and implementation of network and telephony strategy and roadmap which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of network specialists to deliver a secure, robust, highly available and up to date service offering which adds real value to the delivery of front-line police and fire services; through the provision of tools and support which maximise the operational effectiveness of front-line workers.
Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service offering meets current and future business needs.
Participate in activities to transform business requirements and specifications into capabilities and explore the infrastructure delivery options, developing design ideas to time and performance quality standards.
Provide support to line management on all aspects of network and telephony, including events/incidents which require intervention by specialists, up to and including 3rd party providers.
Engage with suppliers to identify, manage, and review products and services to achieve desired outcomes.
Follow approved ICT procedures and working practices associated with operating, controlling, and modifying the installed infrastructure updating associated documentation.
Managing the portfolio of own skills to identify gaps in capability and knowledge that may impact on the ability to meet the demands of the business and highlight these to line management.
Use security risk analysis methods, tools, and techniques as appropriate, to carry out risk assessments to identify potential exposures to network and telephony.
Provide information to line management on service resources to ensure that the disaster recovery requirements of systems can be satisfied.
Knowledge/Experience required:
You will have the ability to create solutions and make decisions that drive organisational and financial performance.
You will be a problem solver with excellent analytical skills in a highly technical customer focused service environment.
You will have experience of working on implementation projects.
• CCNA or above • CompTIA Network+ • CompTIA Security+ • ITIL Foundation Certificate in Service Management
Qualifications desired:
CCNP Collaboration.
Checkpoint / Cisco / WatchGuard certified expert.
Understanding of network and telephony licensing.
Experience of Cloud Computing and virtual network management.
Experience of physical and virtual technologies.
If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.....Read more...
Network Cabling & Installation Engineer£30,000 - £35,000 p.a. + OvertimeWest Malling – travel within SE EnglandPermanent, Full Time***Must have full, clean driving licence due to nature of the job ***Benefits:
Work Attire – no need to worry about clothing as work t-shirts, coats and fleece will be provided.Mobile phone – keep your work and home life separate, as a phone will be provided.Overtime – great opportunity to top up your income with good overtime and price work pay.Vehicle – no need to use your own transport as a company van will be provided.Future development roles – opportunity to grow within the company.
Are you an experienced Network Cabling & Installation Engineer?Do you have a good understanding of Network Systems, and knowledge of AV, IP CCTV and wireless system installations?Would you like to work for a friendly, growing company where there are opportunities for growth and personal development?Are you happy to undertake a DBS check?If you answer yes to these questions, then this could be the ideal job for you!Over the past 7 years, our established and growing client has worked with a wide range of customers in various sectors, including Commercial and Industrial and Education.They are looking for a Network Cabling and Installation Engineer who is self-driven, enthusiastic individual with a good eye for detail, who can work well as part of a team as well as independently.They need someone who is willing to aid and support the company’s growth, which could lead to great opportunities in the future.The person who is chosen to the Network Cabling and Installation Engineer will possess the following qualifications and skills:
Strong interpersonal and customer facing skills.Fault finding and problem solving.Good understanding of Network systems.Knowledgeable in AV, IP CCTV and wireless system installations.3+ years’ Experience including IPAF, CSCS and Copper/Fibre qualifications.Occasionally working away with additional allowances.Own tools.Great understanding of the industry, working environments and customer expectations.
The new Network Cabling and Installation Engineer will be responsible for:
Installing / terminating Cat5e/Cat6 & Cat6a cabling.Fibre Optic Installing / splicing Multimode & Single mode Fibre.Cable Containment.Copper and fibre testing, identifying and problem solving.Network Cabinet replacements and rack layouts.Good Network knowledge.AV/Security an advantage.
This role is a great fit if you want to progress within a growing company and be a part of its growth over the coming years.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Network Project Engineer
Hybrid working (2 days in office, located close to Leeds)
One of the most successful and rapidly expanding mid-tier IT Service Providers in the UK are seeking a Project Network Engineer on a Fixed Term Contract basis. They are one of the most highly decorated IT Service Providers in the country.
The work will involve supporting and delivering a range of network infrastructure to customers across a UK wide MPLS network and vCloud environment.
It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter.
In addition, you will be working with some of the most competent engineers, consultants and architects in the country.
What you’ll need:
Experience within a project implementation role, ideally within a Service Provider environment.
Relevant Cisco qualifications; minimum CCNA (or equivalent experience)
Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6.
Experience working with MPLS, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks
Experience in the troubleshooting and configuration of Cisco network equipment
Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers.
Comfortable working independently on projects and support issues
Experience configuring / troubleshooting Cisco/Forigate Firewalls would be of benefit.
Up to 50k basic, pro rata.
Urgent requirement. Immediate start preferred.
Initial Duration: 6 months....Read more...
Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
Our partner is seeking a Field Service Engineer Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.
Key Responsibilities for the Field Service Engineer Telecommunication/SATCOM:
- Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software).
- Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities.
- Collaborate with customers to guarantee successful project implementation.
- Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers.
Key Skills & Experience Required by the Field Service Engineer Telecommunication/SATCOM:
- Education in IT & Telecommunications (bachelors degree or similar) IT Knowledge is essential.
- Minimum understanding of computer server configuration, network infrastructure, and administration.
- Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
- Preferably experience serving multi-national customers.
- Fluent in English and preferably other international languages.
- Preferably work and live in Hamburg or the surrounding area.
If your skills and experience match this Field Service Engineer Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com
....Read more...
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line Support Engineer based on a highly secure site near Reading.
Second Line Support Engineer Summary:As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site.
Other tasks include:
Speaking with suppliers to get pricing
Active Directory including password resets
Deployments and configurations
Network patching
Asset Management (including monthly fleet and stock audits.)
Essential skills & experience:
Experience supporting desktop and printer hardware
Active Directory experience
Active SC Clearance
Experience building laptops
If the Second Line Support Engineer role is of interest please apply now....Read more...
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line Support Engineer based on a highly secure site in Erskine.
Second Line Support Engineer Summary:As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site.
Other tasks include:
Speaking with suppliers to get pricing
Active Directory including password resets
Building laptops/desktops
Deployments and configurations
Network patching
Essential skills & experience:
Experience supporting desktop and printer hardware
Active Directory experience
Active SC Clearance
Experience building laptops
Benefits:
Group personal pension – company will invest 3-6% of your salary
Life cover
Income protection
Critical illness
Healthcare
Dental
Holidays – 23 days with option to buy and sell
Childcare vouchers
Yearly pay reviews
Health cash plan
If the Second Line Support Engineer role is of interest please apply now....Read more...
AV VC Desktop Support Engineer – My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE....Read more...
The Company:
You will be part of one of the UK’s largest privately owned instrumentation manufacturers.
Our client has a well-established and diverse customer base ranging from global PLCs to start-up ventures.
Customer focused culture with local support.
Offer tailored manufacturing solutions maximising our customer’s profits.
Agile and flexible in meeting the needs of customer business models.
Our client has a strong customer focus and support network.
The Role of the Mechanical Design Engineer:
The role will suit a multi-disciplined Mechanical Design Engineer who has a natural enthusiasm, commitment and a desire to be responsible for products from conception to production.
Simple, effective, innovative designs for manufacture.
Direct involvement in project ownership, design, development and introduction of new instruments.
Development of design specifications, project briefs and project plans, suitable for presentation to the management team.
Used to working in a collaborative environment under pressure, meeting all deadlines including design and budget expectation.
Benefits of the Mechanical Design Engineer:
£36,000 - £48,000
Annual company performance Bonus
25 Days Annual Leave + BH
Pension
DOE
The Ideal Person for the Mechanical Design Engineer:
Degree in Mechanical Engineering or similar discipline i.e. Aerospace Engineering.
3 + years’ experience in a Mechanical Design role.
Communicative and confident.
Knowledge of manufacturing processes.
If you think the role of Mechanical Design Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
3rd Line Engineer Location: King’s Lynn (Office based) Position: 3rd Line Engineer Salary: £30,000 - £45,000 Shift Rota: Monday to FridayWeek 1: 7:30-16:15Week 2: 8:45-17:30(One Saturday a month): 9:00-13:00My client, a leading Managed Service Provider space, who provide local businesses (both SME and corporate) with IT Support and Services are looking to recruit a 3rd Line Engineer Responsibilities & Duties:Providing 2nd/3rd line IT Support to our customersMonitoring Customer's Infrastructure via RMM solutionFollowing escalation procedures to ensure Service Level Agreements are metManaging customer issues through to closureIdentifying recurring outages and trendsProviding ongoing documentation and improvement of processesAssisting other engineers with problem resolution and training needsLeading customer IT projectsProviding strategic IT adviceAssisting with sales and support quotesSupporting and developing internal IT systemsSupplier liaison Essential Skills & Experience:5+ years technical support experienceCCNA / CCNP / CompTIA Network+Virtualisation VMWare/Hyper-VAzure installation experienceWatchguard / UTM experienceWindows OS/ServerMicrosoft ExchangeMicrosoft 365ITIL Framework Experience preferredExperience in working with ITSM ticket systemsUnderstanding of priorities and SLAsRMM / PSA experience requiredClean, UK driving license Additional Qualifications: It would also be advantageous if you have some existing qualifications such as CompTIA, MTA, MCP, MSCE, CCNA, etc. ....Read more...
Technical Support Engineer
Electronics
Starting salary up to £30K DOE
Nottingham - NG6
28 days Holiday, Monthly Bonus, Free Parking, Regular Pay Reviews, Training & Development
Are you a skilled Technical Support Engineer or Customer Service Advisor looking for your next opportunity to develop and progress within your career? This is a great opportunity to establish yourself at the forefront of an industry-leading electronics specialist and become a product expert in this office-based role.
With a rich history dating back to the mid-'60s, my client provides the distribution, installation and ongoing technical support for all Security, Video and Audio technology needs within the commercial and industrial market. They are currently looking for a skilled Support Engineer to support their IP Intercoms and Access Control team.
Commutable from: Arnold, Ilkeston, Giltbrook, Hucknall and Kimberley
The Role of Technical Support Engineer:
- Provide Front Line pre and post-sales technical support.
- Handle technical enquiries for IP intercom and door access products.
- Respond to incoming support requests.
- Produce quotations from all forms of enquiries & technical specifications.
- Support internal and external sales teams.
- Evaluate new products and provide feedback to product managers.
- Contact suppliers with technical product enquiries.
- Occasional visits to the site to assist customers with the commissioning of products and fault finding.
- In addition to our security product, AV product portfolio to assist with these product ranges as required.
- Maintain and acquire technical knowledge for our full range of products.
- Provide technical support and assistance to field sales staff including assisting in product demonstrations, trade shows etc.
- Keep up to date with appropriate legislation, technical changes & innovations to products.
- Maintain a good understanding of competitor products in the Market.
- Assist with routine telephone sales calls when required.
- Execute Company Standard Operating Procedures, comply with company health & safety policies and always promote the best possible company image to the marketplace.
- Carry out any reasonable duties that are requested of you by management.
Minimum Skills / Experience Required:
- Previous knowledge or experience with IP Intercoms, Access Control, Security, AV Products & Systems or IT hardware/Network Infrastructure
- Minimum of 2 years experience in a customer service role
- Previous experience working with people on all levels
The Package:
- £27k-£30k per annum
- Monday to Friday 8:30am-5pm
- 1 hour-long lunch break
- 20 Days Holiday (+ 8 Bank hols)
- Free Parking
- Accessible via public transport
- Monthly bonus depending on department sales performance
- Regular pay reviews
Interested? To apply for this Technical Support Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers on 0116 254 5433 between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk....Read more...
Are you looking for a new opportunity as a Principal Electronics Engineer?
This is an excellent opportunity for a Principal Electronics Engineer, to join our industry leading client based in the Cheshire area! The role will be responsible for;
Provide engineering leadership to the electronics team; responsibility, accountability for quality, cost and schedule.
Implementing appropriate design and development processes, Do254, Do178.
Implementing appropriate design and development tool set.
Mentorship and technical oversight of the team. Quality and technical domain knowledge.
Leadership and oversight of failure investigations, root cause, 8D, A3 methods.
Leadership of NPD activities for electronics and software.
Leadership of RFI and RFP activities for electronics and software.
Talent selection and recruitment.
Building an internal and external network to support the business needs in electronics and software. Flexibility of approach is necessary.
Driving continuous improvement initiatives within the function and team.
Completion of any work-related tasks, which would be deemed reasonable of this leadership role.
The ideal Principal Electronics Engineer in the Cheshire area, will be degree qualified or have demonstrable equivalent experience, with:
At least 5 years aerospace/defence experience in design and development of complex electronics, software and actuation control systems.
Ideally experience in electro-mechanical actuation products.
Able and willing to travel domestically and internationally.
This is an exciting opportunity for a Principal Electronics Engineer, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Principal Electronics Engineer in the Cheshire area, by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
3rd Line Infrastructure Support Engineer
£45k - £50k + benefits
An exciting and ambitious managed service provider (MSP) are looking for an experienced 3rd Line Engineer to join their team.
The role will require that you to provide high level infrastructure support to their SME sized clients, based at their HQ (North West London) with occasional client visits. Working as an escalation point for the service desk, you will be clearly identifying issues and troubleshooting through to resolution.
There is a great opportunity to be involved with some exciting projects as well as gain personal and career development within a fast-growing MSP and a great team.
Duties & Accountabilities:
Act as an escalation point for the service desk, responding to calls and tickets from clients, clearly identify issues, troubleshooting through to resolution.
Monitor systems and identify performance issues proactively
Work within strict SLA timeframes and manage escalation of incidents within defined timelines
Identify problem trends and implement changes as required
Identify, design and plan to ensure continued service availability and ensure all changes are carried out in a controlled and tested manor
Work with other functions within the business to help identify issues and requirements with a view to continued service improvement
Provide technical advice and recommendations for tickets assigned to 1st & 2nd line engineers, transferring knowledge to junior colleagues
Ensure work is completed in line with KPI targets and personal objectives.
Technology Requirements:
A strong background in Windows Server Support including Active Directory, Group Policy, DFS, DNS, DHCP, Powershell.
A strong background in working with MS Exchange / Office 365.
A strong background in virtualised environments, VMware and/or Hyper V.
Network Security Solutions / Support experience would be of benefit (not a requirement)
Understanding/knowledge of Microsoft Azure and Cloud Technologies
Understanding/knowledge of Sentinel / Defender suite would also be of benefit
....Read more...
2nd Line Engineer experienced withinFinance Sector required in Canon Street up to £43k, office based.
Job overview Provide 2nd line internal and external support to end users and clients, with some 2nd line support with 3rd line when necessary. Assist IT support manager with IT hardware and software related projects.
Key Requirements:
Experience of working in a Service Desk environment
Experience of using a Service Desk application
Excellent communication skills
Basic understanding of a computer network
Windows 10/11 experience
MS Office 365 support and use skills
Experience in desk phone telecommunicates.
Main tasks
Business
To ensure the Firm’s I.T. infrastructure functions smoothly both in London and remotely in other locations
To make recommendations for improvement where appropriate
To be the expert in own area of specialisation
Role is office based with 5 days being present in the London office.
Some shift work might be required to cover morning hours shift from 7AM
Technical
To be familiar with the operational characteristics of all the Firm’s systems
To Provide 1st & 2nd (when necessary) line support logging via Bloomberg, Symphony and Zendesk.
To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I.T. where they might be of use to the Firm
Interaction with users and suppliers
To be positive and pro-active when dealing with queries and problems with staff
To treat all suppliers fairly and professionally
Qualifications, skills, experience and competencies needed
Preferably educated to Degree/A Level/HND/City & Guilds or equivalent
Familiar with ITIL best practices
Able to work under pressure
Analytical and numerate
Used to problem solving under pressure.
Used to working ‘until the job gets done’
Well organised
Customer facing
....Read more...
VoIP Engineer – Up to 35k - Bolton
Unique opportunity to join a well-regarded Telecommunications Provider as a Technical Solutions Engineer responsible for the delivery of Telephony based projects to their SME clients.
This is an innovative telecommunications company specialising in IP technology - Cloud Voice services. As a Technical Solutions Engineer you will uphold exceptional levels of customer service, providing technical service desk support to clients (When required) alongside managing the delivery of projects concurrently.
This is a supportive business with an excellent company culture, providing plenty of opportunity to further develop your technical skillset through training and opportunities. This position would be ideal for a 2nd/3rd Line Engineer who has the aspiration to move into a project led role.
Daily responsibilities:
Responsible for configuration and deployment of Telephony, SIP, PBX, Phone Systems remotely.
Direct point of contact for technical escalations.
Investigation of Quality related issue using through the SIP traces
Monitoring of RTP streaming on live calls
Responsible for assisting customers on provisioning and configuring of SIP devices.
Assisting customers on setting of the Routers and Firewall
Monitoring of customer routers for any packet loss issues
Monitoring of the traffic on each supplier trunks
Responsible for updating Documentation on Confluence
Essential skills:
Being able to troubleshoot and understand SIP messaging/tracing via Wireshark is a must;
Considerable experience in a hands-on role supporting and/or installing IP telephony systems;
Be an excellent problem solver with strong analytical skills;
Good working knowledge of IP Networking and trouble shooting
Experience of dealing with Routers, Firewalls and network configuration;
Good time management skills;
Possess excellent interpersonal skills and can communicate concisely at all levels;
Able to work well on his/her own initiative and to demonstrate the highest levels of organisation required to meet tight deadlines;
Fast learner and quick to grasp new ideas, technologies and concepts;
Be able to evaluate, learn, adapt and improve.
Desirable skills:
Experience working with 3CX hosted solutions would be highly desirable but not essential.
Must be eligible to work in the UK
Based onsite in Bolton.
Paying up to 35k + beenfits....Read more...
**************************** Graduate Sales Engineer*************************************** We have an exciting opportunity for a graduate sales engineer to work for a long-standing market leading company, based in the picturesque Thames Valley, that provides customer focused energy efficient solutions with the UK HVAC (Heating, Ventilation, and Air Conditioning) market. Their portfolio of clients includes some of the leading shopping centres, schools, universities, museums, and galleries to name but a few.Due to their growth and success, they have an entry level role for a Sales Engineer that would suit a graduate or anyone with an understanding of HVAC and a technical discipline. In this key role you will promote their wide range of standard and bespoke products through their existing client base and establish your own client network with the support of the Sales Engineer.You will ideally have had some exposure to a sales role including retail.• Respond to, qualify, and follow up sales enquiries using appropriate methods in a timely manner• Provide pre-sales technical expertise and product education to new and existing customers• Offer customers the product or service that best satisfies their requirements in terms of technical specification, quality, price and delivery.• Working at pace and with accuracy, you will build a solid understanding of the market for their products and services.• Due to the technical nature of the solutions offered it is essential that you have a technical background and the ability to read/interpret drawings, specifications.Salary £25, 000- £28,500 + after 6 months successfully passing probation, there will be a commission structure and other benefits.Location High Wycombe, office based.This is an exciting opportunity to grow and develop within a well-established company working with a dedicated supportive team and enjoying a great working culture.If you are a Graduate with a Bsc or Beng equivalent in a technical discipline, such as Mechanical or Electrical Engineering have excellent communication skills and a good understanding of HVAC then please get in touch.....Read more...
**************************** Graduate Sales Engineer*************************************** We have an exciting opportunity for a graduate sales engineer to work for a long-standing market leading company, based in the picturesque Thames Valley, that provides customer focused energy efficient solutions with the UK HVAC (Heating, Ventilation, and Air Conditioning) market. Their portfolio of clients includes some of the leading shopping centres, schools, universities, museums, and galleries to name but a few.Due to their growth and success, they have an entry level role for a Sales Engineer that would suit a graduate or anyone with an understanding of HVAC and a technical discipline. In this key role you will promote their wide range of standard and bespoke products through their existing client base and establish your own client network with the support of the Sales Engineer.You will ideally have had some exposure to a sales role including retail.• Respond to, qualify, and follow up sales enquiries using appropriate methods in a timely manner• Provide pre-sales technical expertise and product education to new and existing customers• Offer customers the product or service that best satisfies their requirements in terms of technical specification, quality, price and delivery.• Working at pace and with accuracy, you will build a solid understanding of the market for their products and services.• Due to the technical nature of the solutions offered it is essential that you have a technical background and the ability to read/interpret drawings, specifications.Salary £28, 000- £35,000 + after 6 months successfully passing probation, there will be a commission structure and other benefits.Location High Wycombe, office based.This is an exciting opportunity to grow and develop within a well-established company working with a dedicated supportive team and enjoying a great working culture.If you are a Graduate with a Bsc or Beng equivalent in a technical discipline, such as Mechanical or Electrical Engineering have excellent communication skills and a good understanding of HVAC then please get in touch.....Read more...
We are looking for a keen Civil Engineer to join an award-winning design consultancy within their Water team in Bristol.
As a Civil Engineer within the Asset Design team, you will work on a wide range of projects within the clean and waste sectors of the UK water industry. The team also work on overseas water companies and with private companies in the disposal of wastewater. Our dynamic team supports each other and rewards success. The projects range in scope from routine network maintenance projects to some of the largest water projects in the UK.
What’s on offer
• Hybrid Working• Flexi Time• Healthcare insurance• Social Events• Chartership support• Pay Reviews and Clear Progression Path
The role
• Coordination and delivery of design activities on water sector schemes• Developing, with training and support, your own technical skills towards becoming professionally qualified• Supporting efficient project delivery, supporting our project managers and technical leads• Operating in accordance with corporate and regulatory health and safety, environment and quality standards• Scoping field investigations and development of plans, drawings, specifications, design calculations, reports and contract documents• Checking work completed by others and coordinating multi-disciplinary input to designs
What you need to succeed
• Experience in delivering projects from feasibility, concept and detailed design through to the construction management phase.• Strong technical skills in civil & structural engineering• An ability to coordinate with other disciplines and liaise effectively with clients and suppliers• Digital engineering skills, including modelling and BIM....Read more...
Mechanical Engineer - Medical Devices
Location: Leamington Spa
Newton Colmore is working with a company on a mission to develop state-of-the-art medical devices and we are helping them find a talented mechanical engineer to join their team.
The company are seeking a talented and motivated Mechanical Engineer to join their team in the development of innovative medical devices, ranging from hand-held devices through to clinical diagnostics technology. As a key member of their engineering department, you will play a crucial role in the design, development, and testing of mechanical components and systems to ISO13485 standards.
Responsibilities:
Collaborate with cross-functional teams to define design requirements and specifications for medical devices.
Design and develop mechanical components, assemblies, and systems using CAD software (e.g., SolidWorks).
Conduct feasibility studies, prototyping, and testing to validate design concepts and ensure compliance with regulatory standards.
Perform detailed engineering analysis, including stress analysis, thermal analysis, and tolerance analysis.
Participate in design reviews and provide technical input to ensure product quality, reliability, and manufacturability.
Work closely with manufacturing partners to transfer designs into production and support product lifecycle activities.
Requirements:
Strong academics and fundamentals in mechanical engineering.
Industry experience in mechanical design and development of medical devices.
Proficiency in CAD software (e.g., SolidWorks) and FEA analysis tools.
Strong understanding of engineering principles, mechanisms, and manufacturing processes.
Knowledge of regulatory requirements and standards applicable to medical devices (e.g., FDA regulations, ISO 13485).
Excellent communication skills and ability to work effectively in a cross-functional team environment.
Benefits:
Tailored salary and package matching your expectations - flexible on seniority
Opportunity to work on novel medical device projects with a multidisciplinary team.
Professional development and growth opportunities within the company.
A variety of other benefits and add-ons.
Newton Colmore is a specialist medical devices and biotechnology recruitment agency, with expertise in helping our clients find the experts they need to develop ground-breaking products, therapeutics, and services.
Partnering with an expert agency in your job search is a great way to expand your horizons. As Specialist recruiters we develop our network every day, meaning they have access to roles and companies that you may not be aware of. To complement this, we have deep insights into our markets and clients that will benefit you in the interview process, ensuring you can perform at your best. To conclude the process, we have an excellent track record of negotiating offers on behalf of our clients and candidates.
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Bridge Engineer – Design
Permanent
Oxfordshire
My client, a leading Highways Contractor, are currently looking to recruit a Bridge Design Engineer for their Oxford based team.
The scope of works covers an integrated contract, delivering a range of services to maintain, rebuild and repair over 1000 structures, some of which date back to the 12th Century and are of historic interest and key significance in the transport network, which provides a varied and challenging workload.
Their client has recently increased their capital spend on highway structures, resulting in an increased workload for the team, which is highly varied and includes:
Principal inspections; structural assessments; feasibility studies and investigations; design and delivery of strengthening, repair and replacement schemes; technical advice and support to our client; close liaison with other contract teams and stakeholders to deliver schemes. They also have a successful early careers programme, so require experienced engineers who can mentor and inspire their young and talented graduate and apprentice engineers.
As a Design Engineer you'll:
Develop designs for a wide variety of bridge replacement, strengthening and maintenance schemes in close collaboration with our client to identify and meet the project objectives.
Work closely with project managers, our commercial and construction teams to plan and implement these schemes from ‘start to finish’ within budget and to programme, and in compliance with quality, safety and environmental objectives.
Consult with a range of internal and external stakeholders at all stages of scheme development.
Undertake other structures asset management activities such as principal and special inspections, structural assessments, and sub-standard structures reviews.
Work collaboratively with all members of the design and construction teams to ensure that work is planned and undertaken safely and efficiently.
Assist in the mentoring of our trainee and graduate engineers.
As a Design Engineer you'll have:
Experience in highway structures inspection, maintenance, design, asset management and construction.
Experience of working collaboratively with clients, contractors, stakeholders and multidisciplinary design teams.
Good working knowledge of Design Manual for Roads and Bridges/Specification for Highway Works/Eurocodes relating to the design and maintenance of highway structures.
Proficient in the use of structural analysis & design software (e.g. LUSAS, TEDDS, RING & AutoCAD).
A relevant Degree in Civil Engineering or equivalent.
Actively working towards Chartered or Incorporated Engineer status of the Institution of Civil Engineers or equivalent professional body.
Excellent interpersonal & mentoring skills and a team player with a ‘can do’ approach.
What's in it for you:
28 days' annual leave plus 8 days' Bank Holiday
Generous Pension Scheme / Life Assurance
Employee Benefits Portal inc. cycle to work scheme and shopping discounts
Professional body membership fees
Group wide career development opportunities
Additional Information
This excellent opportunity is the chance to be working for an organisation leading the way in reducing carbon emissions, driving a circular economy approach, and increasing biodiversity. The client have numerous industry accolades, including the Environmental Sustainability and Special Merit Award at The Highways Awards. Constantly evolving and meeting the ambitions of its clients across the UK, they are also leading on the world’s first carbon negative highways infrastructure project.
How to Apply: Interested candidates, please email your CV to jmoss@strideresourcing.com. For more information, call Josh on 02392 322389.
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud. They are currently recruiting a Senior Technical Support Engineer. As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors. You will also be expected to complete project work in a team and independently to strict deadlines. You will resolve incidents using Autotask Service ticketing software. You will be required to monitor, manage, and contribute to the operation of our advanced RMM software. You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to): Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures. Work alongside the operations manager to grow and develop the Technical Team Work alongside the sales department with pre and post sales queries. Manage and train technical staff and outsourced helpdesk. Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs) Support Microsoft 365 issues and change requests. Create and maintain requests in our ticketing system raised by the customer via telephone and email. Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming tickets Communication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Troubleshoot and resolve issues with Microsoft / MacOS operating systems Proactively review alerts originating from customer infrastructure Administer and support on-premises/Azure Active Directory Build and configuration of both physical and virtual machines Provide networking support for routers, switches, firewalls, wireless access points Monitor and manage security software and cloud tools (Microsoft 365/Watchguard) Backup creation and administration Perform preventative maintenance activities Maintain our documentation system Escalation of tickets to the relevant persons or team as necessary Keep customers regularly updated, both via our ticketing system and telephone Supporting Project Managers with the preparation and delivery of projects Complete project tickets and phases as assigned Make sure new/pending tickets do not exceed our SLA by picking up unassigned tickets Visit customer premises when necessary Stay up to date with advances in technology Place of Work Office Based – Ashford, Surrey Hours of Work Monday to Friday (8:30 to 5:30 with 1-hour lunch) Out-of-hours support (when required) Skills All candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role. Desktop and server hardware Microsoft Windows 10/11 Microsoft Office desktop apps (to the latest version) macOS (to the latest version) Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and Azure Switches and firewalls Networking knowledge (TCP/IP, DNS, DHCP and VPN) Use and management of RMM software Network Security (Watchguard experience Preferable) Desirable Experience with building and/or maintaining a Service Desk Advanced networking (VLANs etc.) Active Directory / Azure Active Directory Microsoft Windows Server Multi-Factor Authentication Cyber Essentials understanding and compliance Endpoint Protection Personal Skills Clear and fluent English (written and spoken) Excellent customer service and communication skills Ability to manage and prioritise tasks Timekeeping and time management Work as a team and independently Self-motivated, resourceful, and keen to learn and share knowledge Ability to lead by example - developing and maintaining a respectful and inclusive working environment Ability to plan, organise and adapt to changing job tasks within own role Strong analytical, logical, and troubleshooting skills Strong efficiency skills, with the ability to multi-task in a fast pasted environment Flexible approach to working hours Qualifications At least four years of experience in a similar role (essential) CompTIA A+/Network+/Security+ (desirable) ITIL Foundation (desirable) Salary: Neg depending on experience....Read more...
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Job Title: Field Services EngineerBased at: Brighton Package:Starting £26,000 to £30,000 Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions. You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy. As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads. Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team. While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians. Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers. Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver’s license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 020 7426 9844
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Insignis Talent are working with a company who are at the forefront of innovation in the Marine and Energy sectors and they are currently seeking a dynamic and experienced Maintenance Engineer to join their team. In this position, you will play a key role in maintaining and improving their facilities, infrastructure, and assets to ensure optimal performance and safety.This position will cover the late shift pattern, with some occasional flexibility required to change to different patterns, to cover for sickness and holidays etc. Core hours are 14:30 – 22:30, Monday – Thursday and 12:30 – 22:00, on a Friday.Key Responsibilities may include:
Operate and maintain facilities, infrastructure, and assets through effective utilization of skills and a network of suppliers and subcontractors.
Work in accordance with organizational goals, legislative requirements, and statutory obligations.
Implement Preventative Maintenance programs to ensure the availability of machinery, plant, and infrastructure.
Maintain, improve, and report on key performance indicators (KPIs).
Manage service and maintenance records, including the use of Maintenance/Facilities SAP Modules.
Provide hands-on assistance in Electrical/Mechanical/Hydraulic and Pneumatic breakdowns and faults.
Collaborate with subcontractors and suppliers to ensure high levels of value, safety, and reliability.
Communicate regularly with other departments and actively participate in improvement projects.
Support external audits related to the business, such as Emission and Discharge Permits, Environment Agency, Landlord, and Local Authorities.
Accountabilities:
Improve and maintain the availability of Facilities, Plant, and Production machinery through Preventative and Reactive Maintenance.
Implement current HSE legislation in areas of responsibility.
Contribute to building security across all facilities.
Actively participate in the delivery of projects related to facilities, ensuring they align with schedule, cost, and requirements.
Qualifications:
Proven experience in a maintenance/facilities management environment.
Experience in preventative and reactive maintenance, particularly with manual and CNC machining centers.
Hands-on experience with Hydraulics, Pneumatics, Electrics, and Mechanical systems.
Experience working on large projects.
Proven teamwork and lone working experience.
PC Literate (Microsoft), SAP experience is desirable.
Good level of education in Maths and Sciences (GCE, GCSE, or equivalent).
Apprenticeship or equivalent in electrical/mechanical discipline.
HNC/HND level in Mechanical/Electrical Engineering disciplines is a distinct advantage.
Development Responsibilities:
Assist in developing a culture of continuous improvement.
Contribute to the development of existing work practices and stay updated on current legislation and corporate KPIs.
Challenge the norm to ensure an operational excellent culture is achieved.
If you are a self-motivated individual with a passion for maintenance and a commitment to sustainability, we invite you to be part of our team. Apply now to join us on the journey towards a more sustainable and innovative future.....Read more...