Communications and Network Security Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption. • Ensure the security and integrity of the organisation’s network infrastructure.• Collaborate with various departments to develop and enforce network security policies and procedures.• Conduct security assessments and vulnerability assessments to identify and mitigate potential risks. • Development of OT security solutions • Stay up to date with the latest industry trends and emerging technologies in network security.• Provide support and guidance to IT teams on security best practices and compliance requirements.• Participate in incident response activities and perform forensic analyses when necessary.• Prepare and maintain documentation related to network security architecture and operations.Critical Skills for Success• Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Strong understanding of network protocols, routing, and switching.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.• Experience with security information and event management (SIEM) tools is a plus.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
IT Security Architecture Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design and implement security solutions to protect network infrastructure and data.• Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.• Monitor network traffic and system logs to detect and respond to security incidents.• Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.• Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Maintain knowledge of relevant laws, regulations, and industry standards related to network security.• Participate in incident response.Critical Skills for Success• Experience in IT security architecture or a similar role.• Strong analytical and problem-solving skills.• Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
The duties of the team include ensuring the reliability, security, and scalability of IT systems supporting business applications, and implementing advanced technologies to enhance productivity and client service.
They also work closely with the InfoSec team to protect sensitive legal information, provide technical support, and ensure compliance with industry regulations and standards. By maintaining robust and efficient IT infrastructure, the team enable the firm to operate smoothly, adapt to technological advancements, and deliver high-quality legal services to our clients.
What you'll do:
Configure and install network hardware including switches, firewalls and wireless access points
Monitor and review network infrastructure to ensure effective operational uptime and effectiveness of the network
Create and maintain technical documentation and diagrams outlining the network architecture and procedures
Maintain accurate inventory records and perform audit functions
Provide technical support to localised IT Teams and assist with network-related inquiries
Perform routine maintenance and upgrades on network equipment
Respond to security incidents to ensure the integrity of the network
Deploy and maintain virtual network infrastructure in cloud environments
Administration of the server environment including DHCP, DNS, and virtualisation
About you:
A positive, flexible approach to work and changing priorities
Good coordination skills, with the ability to manage multiple tasks across different service lines
A team player with solid communication skills
A keen interest in technology, and an eagerness to learn
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingAs part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Over your apprenticeship, you'll gain the skills, confidence and experience you need to apply for a permanent position at Bird & Bird or elsewhere
Employer Description:Bird & Bird is an international law firm with offices across Europe, North America, the Middle East, and the Asia-Pacific region. We’re one firm internationally, which is something our clients value because it brings consistency, collaboration, and clarity.
Our vision is to be the number one law firm in the world for organisations being changed by the digital world or those leading that change.
From commercial to intellectual property, and dispute resolution to financial regulation, we’re a full-service law firm with a stellar, global reputation for providing sophisticated, pragmatic advice to companies which are carving the world's digital future.
We’re interested in the world, current issues, and emerging trends. We’re an outward looking, sector-focused firm, specialising in Automotive, Aviation & Aerospace, Defence & Security, Energy & Utilities, Financial Services, Life Sciences & Healthcare, Media, Entertainment & Sport, Retail & Consumer, and Technology & Communications.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job Title: Network Architect Location: Hilversum, Netherlands (Flexible Working Options) Contract Type: Permanent (Internal Position) Hours: Full-Time
About the Role
An exciting opportunity is available for an experienced Network Architect to join a forward-thinking IT team within a well-established organization. This position is ideal for a professional passionate about designing, implementing, and modernizing network infrastructure. You will be instrumental in shaping enterprise-wide IT architecture while collaborating with various departments to ensure security, efficiency, and scalability.
Key Responsibilities
Design, develop, and implement secure, scalable, and resilient network architectures.
Modernize legacy systems and integrate them with cloud infrastructure.
Collaborate with stakeholders to ensure alignment of network design with business goals.
Provide expert guidance on network security and ensure adherence to best practices and industry standards.
Work alongside internal teams to drive network automation and improve operational performance.
Lead troubleshooting and resolution of complex network issues.
Stay informed on emerging technologies and best practices to support continuous innovation.
Key Requirements
Demonstrated experience in network architecture, network security, and cloud infrastructure.
Proficiency with Cisco and Huawei networking technologies.
Experience with upgrading and integrating legacy systems.
Strong communication and stakeholder engagement skills.
A proactive, collaborative approach and an entrepreneurial mindset.
Nice-to-Have Skills
Experience with Scrum or Agile methodologies.
Knowledge of network automation tools and practices.
Relevant certifications from Cisco or Huawei.
Dutch language skills (not required, but advantageous).
What’s on Offer
The chance to work on strategic IT infrastructure and modernization projects.
Clear growth opportunities within network engineering and architecture.
Access to professional development and leadership training programs.
A supportive, collaborative, and innovative work culture.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
Onsite & Remote IT Support Technician
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Location: Central London
Salary: £35,000
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About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You’ll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
• Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
• Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
• Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
• Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
• Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
• Communication Pro: Exceptional written and verbal communication skills.
• Tech Savvy: Experience with managing both PCs and Macs in a business environment.
• Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
• Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
• Security Skills: Experience with firewalls, security software, and modern internet technologies.
• Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won’t be touching security or client servers (In house servers in place). You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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Onsite & Remote IT Support Technician
Location: Central London
Salary: £35,000
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You’ll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.
Tech Savvy: Experience with managing both PCs and Macs in a business environment.
Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
Security Skills: Experience with firewalls, security software, and modern internet technologies.
Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won’t be touching security or client servers (In house servers in place). You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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As a Cyber Security Technician Apprentice, you will be a key part of Mortgage Advice Bureau’s Information Security Team. Your responsibilities will include:
Installing and maintaining technical security software and controls.
Monitoring cyber security systems and responding to incidents.
Identifying and reporting vulnerabilities.
Supporting access rights, licensing, and account management.
Assisting with cyber security training and awareness initiatives.
Assist with collating data for management reports.
Training:Training will be delivered online on a weekly basis.
The location of the training (either from home or the office) will be determined by the employer. Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the Information Security Team or progression to a higher-level apprenticeship or further qualifications in cyber security.Employer Description:Mortgage Advice Bureau (MAB) is a leading UK mortgage intermediary, known for its innovative use of technology and commitment to safeguarding customer data. Supporting a network of over 2,000 advisers nationwide, MAB partners with over 90 lenders to deliver trusted mortgage and protection advice. As the business grows, so does its focus on cyber security, creating an ideal environment for apprentices to develop hands-on experience protecting systems, data, and digital infrastructure in a fast-paced, regulated industry.Working Hours :Full-time, Monday to Friday, 9am to 5:30pm. Working hours can be flexible, this is to be agreed upon at a later date.
Hybrid working will be available (3 days in office, remainder from home).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Security Systems Installation Engineer - This new position is seeking an experience install of home security systems. The role will see you working in high end properties where you will be installing state of the art modern security solution for HNWI. The position will see you predominantly working in central London and the surrounding home counties but due to the nature of the position sometimes further afield. You will be expected to work to the highest standards and be able to communicate effectively with both the end user client and the internal team. You will have at least 4years experience within the home security market and bring experience with CCTV, access control, door entry along with all related networking and cabling needed. Hands on skills need to be second to none as well as the ability to follow wiring diagrams and schematics. If you now seek a new role in the world of home security then please send me your full CV today.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
SECURITY SOLUTIONS CAMERA CCTV INSTALLATION INTEGRATION RESIDENTIAL BESPOKE BPT ACCESS CONTROL TEXECOM HIKVISION SCANTRONIC LIGHTING NETWORK CABLING....Read more...
An exciting opportunity has arisen for an experienced Datacenter Engineer to support the build, maintenance, and operational management of cutting-edge test and development lab environments. This role is ideal for someone with a strong background in Linux and Windows system administration, networking, and virtualization, who enjoys working hands-on with hardware and infrastructure in a highly technical environment.
Youll be part of a team delivering reliable, compliant, and operational labs that support developers, test teams, and external customers across mobility, satellite, and wireless communication sectors.
Key Responsibilities:
- Install and configure hardware (servers, switches, routers, PDUs), rack and run cables
- Run, label, and dress cabling for interconnected systems
- Linux and Windows system administration, including patching and security
- Maintain virtualized environments (VMware, KVM, etc.)
- Implement network monitoring, management, and security protocols
- Create and maintain diagrams, documentation, and operational guides
- Troubleshoot technical issues, providing support to teams and customers
- Identify opportunities for automation and develop supporting scripts/tools
What Were Looking For:
- Experience supporting enterprise datacenter environments
- Strong background in Linux and Windows system administration
- Knowledge of networking protocols, routing, ports, and firewalls
- Experience with virtualization platforms and supporting hardware (Dell/HP servers, NetApp storage, etc.)
- Hands-on ability to run and terminate cables in a lab environment
- Excellent troubleshooting, problem-solving, and organizational skills
- Ability to work collaboratively across technical and geographically distributed teams
Desirable Skills:
- Technical degree in Engineering, Computing, Networking, or similar
- Certifications (Linux+, Network+, Cisco, Juniper, AWS)
- Satellite or wireless communications experience
- Familiarity with avionics systems and cabling standards
- Scripting experience (Python, JavaScript, REST)
- Experience with automation and containerization tools (Git, Jenkins, Puppet, Ansible, Docker)
This is a hybrid role with regular on-site work required and occasional international travel. An excellent opportunity to contribute to advanced infrastructure supporting global mobility and satellite communications.....Read more...
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
? Delivering 1st and some 2nd line IT support to users across the UK
? Logging, tracking, and resolving incidents through IT service management tools
? Administering Active Directory and Azure EntraID (formerly Azure AD)
? Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
? Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
? Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
? Assisting with VoIP systems, particularly Zoom Workplace
? Providing guidance and troubleshooting on bespoke applications and internal CRM tools
? Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
? Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Previous experience in a 1st / 2nd line support role
? Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
? Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
? Experience using ITSM ticketing tools in an enterprise or high-volume environment
? Working within ITIL principles and contributing to continual service improvement
? Knowl....Read more...
Information Security Specialist
Overview
Ref: 109781
Information Security Specialist / ISO 27001 / GDPR
Exciting opportunity to join a global business that is still growing, the environment is fast paced and interesting and they really look after their people.
Role Responsibilities
Responsibilities will include:
Providing technical expertise relating to the implementation and operation of technical security controls
Providing technical support and ensuring understanding and investigation of information security vulnerabilities and threats
Providing advice to support teams on how to remediate and reduce identified vulnerabilities
Liaising with 3rd party support and product organisations
Providing technical leadership on security incident response and investigation
Essential skills will include:
Proven experience in implementing and managing security frameworks such as ISO 27001, NIST CSF/NIST SP 800-53, and GDPR
Strong technical skills in designing, implementing, and maintaining security controls
Excellent problem-solving skills with the ability to interpret complex security topics and translate them into practical, actionable insights
A proactive mindset, focused on continuous improvement, team development, and aligning security initiatives with broader business strategy
Experience in conducting third-party security reviews and Vendor Security Assessments (VSAQs)
Experience designing, running, and analysing phishing simulations and other security awareness activities
**NB Where this is a GRC biased role, and the team have a range of shared Technical SME’s, the Information Security Specialist MUST be able to create and interpret solutions design documents with a technical understanding of encryption, security tooling and network protocols nuances such as TLS v SSL.
This is a great company with an exceptional culture and a strong benefits package and flexible working.
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
Information Security Specialist / ISO 27001 / GDPR
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues
Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features
Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps)
Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats
Support the management of device configurations and enhance security protocols using Intune
Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks
Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies
Actively ensure adherence to the latest best practices in IT security, data protection, and compliance
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Opportunity to work within other departments
Learn more about finance and payroll
Working full time within the admin team
Possibilities for promotion
Employer Description:MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working....Read more...
Write both short- and long-form content, including weekly marketing emails, social media posts, blogs, website copy, and PPC ad content
Assist the Head of Marketing and Content with the annual events calendar by supporting the marketing and logistical efforts before, during, and after each event
Training:
Multi-channel Marketer Level 3 Apprenticeship Standard
Training Outcome:
Upskill yourself across the full marketing mix, to progress into management
Employer Description:Our client has been around since the 19th century, working across a diverse range of sectors that include Nuclear, Infrastructure, Defence & Security, Oil and Gas, Aviation and more! They offer a range of security solutions, and have worked with recognisable names such as Network Rail, INEOS and Balfour Beatty.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Analytical skills,Logical....Read more...
Are you an experienced IT professional with a background in the hospitality industry? A well-established and prestigious group of hotels in London is seeking a proactive IT Team Leader to oversee IT operations across a cluster of properties.With a rich history and ongoing investment in modernisation—including the upcoming launch of a hotel—this is an exciting time to join a forward-thinking team making major strides in tech-enabled hospitality.The RoleReporting to the IT Operations Manager, you will be responsible for ensuring the seamless delivery and optimisation of IT infrastructure, systems, and services across multiple hotel sites. This role is critical to supporting both business operations and enhancing guest satisfaction through innovative technology.Key Responsibilities
Oversee day-to-day ICT operations across hotel sitesLead and support IT strategies for multi-property coordinationTroubleshoot and resolve technical issues quickly and effectivelyManage network infrastructure and security protocolsTrack IT assets and contribute to budgeting and planningEnsure compliance with industry standards and internal policies
The ideal candidate:
3–5 years’ IT operations experience, including 2+ years in a similar hospitality-focused roleCertifications such as ITIL, PMP, or CISSP (preferred)Familiarity with PMS, POS, and guest-facing tech platformsStrong grasp of network architecture, cloud services, and security standardsAbility to train non-technical staff on key systems and toolsHands-on experience with AV, telecommunications, and Wi-Fi infrastructure in hotel settings
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Outbound Sales Development
Using industry standard tools such as Linked-in sales navigator, you will work with our marketing team to identify potential customers
You will use CRM packages to keep accurate records of contacts, leads, deals and customers and create outbound email sequences to nurture interest
Internal Sales
Working with our sales team to service existing customers, process orders and manage service renewals
Business Development
Learning technical details of our products, helping specify products for customers
Building customer relationships
Training:Training will be hybrid, a mix of in person training at our offices, on line group learning, one to one training in the workplace and a monthly 1-1 review meeting. Functional skills Level 2 maths and English would be delivered remotely in either a group or 1-1 session.Training Outcome:Cyber Distribution are keen to support the ongoing training and development of an ambitous apprentice who is successful in their role.Employer Description:Cyber Distribution is a true value added distributor bringing many years of channel experience and a high level of technical expertise to bear, to help our vendors and reseller partners grow their business profitably.
We have expertise in network and security solutions selling via a broad channel of Resellers and MSPs servicing SMB, Education, Hospitality and Enterprise verticals .
Whether you are a network or security vendor looking to grow in the UK, or a reseller / MSP who needs products that deliver value and competitive advantage, we are a partner that will work with you to help grow our businesses together.Working Hours :Monday to Friday, 9.00am - 5.30pm. The team work from the business facility at the Village Hotel in Basingstoke in the mornings, there is an opportunity for the apprentice to work from home most afternoons which would be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Initiative,Self Starter,Reliable,Eager to work....Read more...
Develop and implement new processes, train internal and external clients, and ensure adoption.
Serve as the primary client contact during the service process.
Identify faults, error messages, and module corrections.
Conduct comprehensive diagnostic tests, analyse data and provide technical interpretations.
Prepare and deliver customer reports.
Explain technical diagnoses and repairs to both technical and non-technical individuals.
Stay updated with evolving automotive technology through training and e-learning.
Report mechanical repair issues to management as they arise.
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking.
Learn about core networking principles, including network addressing, cloud, virtualisation and security.
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures.
Train with QA – the largest and leading provider for both Microsoft and AWS training.
Learn technical content that aligns to, and is relevant to, employers and the market.
Learn about DevOps methodologies and the fundamentals of databases and data migration.
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Repairify is a leader in providing OEM diagnostics and ADAS calibration services to repair shops worldwide. With headquarters in Peterlee, UK, and Plano, Texas, our patented remote diagnostic device allows shops to efficiently diagnose and repair complex vehicle issues, supported by our team of certified master technicians.Working Hours :Monday to Friday (shifts between 7.00am - 6.00pm), rotational Saturday shift (7:30am - 4.00pm).Skills: IT skills,Attention to detail,Team working,Non judgemental....Read more...
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Serving Dover, Folkestone, Deal, Elham and Sandwich our dedicated team is here to support you. From helping you find the perfect vehicle to offering expert advice on financing and maintenance, we're committed to making your experience seamless and stress-freeWorking Hours :Monday- Friday
Between 8.30am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Install, configure, and maintain printers; provide user support and troubleshooting as needed
Deliver day-to-day IT support for office hardware, software, and network issues
Install, configure, and maintain turnstile access control systems, ensuring proper integration with security systems
Perform routine inspections and preventive maintenance on all supported systems
Document technical issues and solutions for the internal knowledge base
Coordinate with vendors and service providers when necessary
Training:
All apprenticeships include regular training with a college or other training organisation
At least 6 of your weekly working hours will be allocated to training, developing new skills at work or formal studying
Training Outcome:
Potentially leading to permanent employment on successful completion of the apprenticeship
This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
Employer Description:We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
DevOps Test Engineer - 5G SA Core - Major Mobile Network Provider
Join the Future of Mobile Technology - Lead 5G Core Testing Innovation
Location: UK, Berkshire or Netherlands, Rotterdam (Hybrid Home Working Available)
Contract Type: Full-time Contract Position
Industry: Telecommunications | 5G Standalone Networks
@mecscomms is recruiting for a contract – 5G SA Core, DevOps Test Engineer with a large Global Enterprise and Mobile Network Service Provider environment. If you've got experience with DevOps Engineering, Testing, 5G SA, 5G Standalone, One Mobile Core, OMC, EPC, 5GC, 3GPP, Ericsson PCC, PCG, Test Automation, Landslide Testing, Mobile Core Networks, Telecom etc. I'm keen to hear from you.
Shape the new 5G SA revolution!
Join a large mobile network operator in their groundbreaking One Mobile Core (OMC) Program. You’ll work on enterprise-level 5G Core implementations and cutting-edge 5G Standalone networks, serving over 7 million customers daily across 5,000+ base stations. If you’re passionate about cutting-edge telecommunications infrastructure and technology, this is a crucial role in testing and optimizing next generation 5G Core networks. You’ll be part of the team delivering:
• Higher network speeds for enhanced user experience
• Ultra-low latency for real-time applications
• Superior quality connections and reliability
• Enhanced security protocols for customer protection
Your Mission: 5G SA Data Core Testing Excellence
• Design and execute comprehensive test cases based on Test Object Lists for the new 5G SA data core infrastructure
• Perform end-to-end testing using advanced shielded boxes, devices, and Landslide platforms
• Implement automated testing solutions with dedicated test-automation tooling
• Conduct exploratory testing to determine optimal 5G SA configurations
• Troubleshoot complex issues in direct collaboration with Ericsson vendor support
• Document and report detailed findings to the customer test manager
• Work within a dedicated test team led by experienced customer test managers
• Direct partnership with Ericsson technical specialists and vendor support
• Cross-functional collaboration with Mobile Access and Core engineering teams
• Provide detailed progress reporting to stakeholders and test managers
• Drive quality assurance initiatives to identify and eliminate system errors
What We Need (Essential Requirements)
• 5G Core & EPC Mastery: Deep knowledge of Mobile Core technologies, 5GC, and 3GPP architecture
• 5G SA Experience: Understanding of Standalone network architecture and data core systems
• Test Engineering Excellence: Proven experience with test methodologies, processes, and tracing equipment
• Ericsson Platform Expertise: Hands-on experience with Ericsson mobile core, especially PCC and PCG
• Quality Assurance Focus: Relentless commitment to identifying and resolving system issues
• Excellent communication for vendor collaboration and stakeholder reporting
• Problem-solving expertise with systematic troubleshooting approach
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield.Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge of working with schools and has an interest in making a difference to the use of technology in education.Benefits of Working with Us:
Annual Leave: We offer 20 days annual leave per year increasing 1 day per year up to a maximum of 25. In addition to this we close the business down over the school Christmas holidays - the team have to hold 3 days of their allowance back but get 2 weeks off fully paid (this normally accounts for an additional 7 -8 days paid holiday)Private Medical Insurance (PMI): It includes mental health wellbeing cover & Gym membership discountsMileage Allowance: Provided for business travelUniform: Provided for employeesFlexible Working: Championing a flexible working approach for all employees
Key Responsibilities:
Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sitesInstall and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangementsEnsure licensing checks are conducted in accordance with service level agreementsProvide advice, support, and handover information to clients and, when necessary, pupils on-siteLiaise with third-party suppliers and provide support for complex client issuesAssist clients and staff with new product demonstrations and training on hardware and softwareCreate backups on-site for clients and manage security measures and protection protocols for internet browsingPerform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line supportManage server and network operations both on-site and remotely, including installation of new cabling and decommissioning of redundant equipment and cabling
Skills and Experience:
Proficiency in Windows servers 2012-2022 and strong MS Office skills with knowledge of O365Comfortable using all versions of Windows and experience with Network Security TechnologiesFamiliarity with Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, and DHCP ConfigurationAdditional practical experience with WSUS Management, MDT / WDS capture, and Antivirus knowledge is advantageousKnowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirableAbility to diagnose failures, take corrective action, and repair on-site
Attributes:
Self-starter with the ability to drive projects to completion independentlyExcellent interpersonal skills with a strong focus on customer serviceMaintains professional standards of quality of work, personal presentation, and conductCollaborative team player with a customer-focused mindsetFlexible and adaptable to changing priorities and tasks
Join Us:If you're ready to take your career to the next level and be part of a dynamic team committed to excellence, we want to hear from you! Please submit your CV to the link provided & we will be in direct contact.Don't miss this opportunity to make a difference in the field of ICT & AV equipment services!....Read more...
Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech. Youll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution.
What Youll Do:
- Troubleshoot IP, RF, routing, and infrastructure issues
- Support enterprise IT and satellite connectivity platforms
- Work with security tools, backups, virtual environments, and telephony systems
- Monitor network alerts, resolve incidents, and escalate where needed
- Share knowledge and support junior engineers across shifts
Ideal Background:
- Experience in NOC, technical support, or IT/satellite engineering
- Comfortable with problem-solving under pressure
- Excellent communication and documentation skills
- Desirable: knowledge of Inmarsat, VSAT, or defence-related systems
Whats On Offer:
- Permanent, full-time position based from Surrey
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you.....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:At Perrys Ford Alfreton, the team is here to make buying and owning a car as smooth and enjoyable as possible for you and your family. Whether you're from Alfreton, Ripley, South Normanton, or Sutton-in-Ashfield, they’re ready to offer friendly advice and expert support every step of the way. From choosing the perfect model to navigating financing options and ensuring your car stays in top condition, their goal is to make your experience truly hassle-free.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
