Supply Chain Manager to join a globally leading Chemical manufacturer within the agriculture industry based in Grangemouth, Scotland. The client offers a comprehensive benefits package that includes hybrid working, discretionary bonus of up to 12%, pension contribution up to 17%, private medical for employee and family, Company Car Scheme, up to 39.5 days holiday per year & life assurance.Your primary responsibilities revolve around strategic alignment and operational excellence. You'll be tasked with developing and refining the site's Planning & Logistics strategy to harmonise with its 5-year plan, ensuring that the team is fully engaged and aligned with the overarching goals. Your focus will be on optimising operations, including planning, scheduling, and logistics, both internally and externally, with particular attention to customs-related processes.Supply Chain Manager Responsibilities
Drive the optimisation of the Planning & Production Support teams to ensure efficient planning, scheduling, and logistics for both internal and external stakeholders, encompassing AI and FF&P, including customs-related processes.
Oversee coordination and collaboration across various functions on planning, scheduling, and logistics matters, serving as the primary point of contact for leadership requirements.
Take accountability for supply chain coordination, particularly with AI and FF&P Supply Chain Planners, Vendor Schedulers, manufacturing, and logistics, to manage production plans and ex-works shipments.
Facilitate the development and management of capacity and material balanced supply plans, with a primary focus on the short to medium term, through close collaboration with the supply chain community.
Supervise the formulation and packaging components of AI and FF&P production plans, offering solutions to address demand and supply fluctuations while ensuring inventory optimisation and rapid market responsiveness.
Take ownership of the Site ROP in collaboration with relevant supply chain ROP Leads (Asset Planners).
Coordinate and cooperate with the global supply chain to execute the production plan and facilitate ex-works shipments within the current season timeframe.
The ideal candidate for this Supply Chain Manager role will have a comprehensive understanding of Production Planning, Purchasing, Demand Forecasting, Material Planning, Master Data, and System Management, spanning from master production scheduling to detailed shop floor scheduling. You should have experience in developing and implementing short and long-term strategies within supply chain, manufacturing, or technical leadership roles, preferably with a track record of successfully implementing strategies and driving improvement to deliver results.Please apply directly for further information regarding this Supply Chain Manager role.....Read more...
Operations Planning Manager to join a globally leading Chemical manufacturer within the agriculture industry based in Grangemouth, Scotland. The client offers a comprehensive benefits package that includes hybrid working, discretionary bonus of up to 12%, pension contribution up to 17%, private medical for employee and family, Company Car Scheme, up to 39.5 days holiday per year & life assurance.Your primary responsibilities revolve around strategic alignment and operational excellence. You'll be tasked with developing and refining the site's Planning & Logistics strategy to harmonise with its 5-year plan, ensuring that the team is fully engaged and aligned with the overarching goals. Your focus will be on optimising operations, including planning, scheduling, and logistics, both internally and externally, with particular attention to customs-related processes.Operations Planning Manager Responsibilities
Drive the optimisation of the Planning & Production Support teams to ensure efficient planning, scheduling, and logistics for both internal and external stakeholders, encompassing AI and FF&P, including customs-related processes.
Oversee coordination and collaboration across various functions on planning, scheduling, and logistics matters, serving as the primary point of contact for leadership requirements.
Take accountability for supply chain coordination, particularly with AI and FF&P Supply Chain Planners, Vendor Schedulers, manufacturing, and logistics, to manage production plans and ex-works shipments.
Facilitate the development and management of capacity and material balanced supply plans, with a primary focus on the short to medium term, through close collaboration with the supply chain community.
Supervise the formulation and packaging components of AI and FF&P production plans, offering solutions to address demand and supply fluctuations while ensuring inventory optimisation and rapid market responsiveness.
Take ownership of the Site ROP in collaboration with relevant supply chain ROP Leads (Asset Planners).
Coordinate and cooperate with the global supply chain to execute the production plan and facilitate ex-works shipments within the current season timeframe.
The ideal candidate for this Operations Planning Manager role will have a comprehensive understanding of Supply Chain management, Production Planning, Purchasing, Demand Forecasting, Material Planning, Master Data, and System Management, spanning from master production scheduling to detailed shop floor scheduling. You should have experience in developing and implementing short and long-term strategies within supply chain, manufacturing, or technical leadership roles, preferably with a track record of successfully implementing strategies and driving improvement to deliver results.Please apply directly for further information regarding this Operations Planning Manager Oppertunity. ....Read more...
COMMERCIAL OPERATIONS COORDINATOR | ESSEX AREA | Permanent Position (Competitive Salary)Blackfield Associates are currently supporting a global speciality pharmaceutical organisation to recruit for a Commercial Operations Coordinator to join the team on a permanent basis, due to continued growth within the business.Reporting to the Head of Supply Chain, the core function of the role will be to support the day-to-day operations of the company’s supply chain and logistics functions. This includes, but is not limited to:
Coordinating and tracking shipments of goods
Monitoring and maintaining inventory levels
Assisting in the establishment of supply chain policies and procedures
Maintaining strong relationships with relevant decision makers, key customers and suppliers
Assisting in identifying and pursuing new sales opportunities within key accounts
Tracking products throughout the entire product life cycle
Assist with the review/update of supply chain practices in line with company policies, standards, laws and regulations
Ensuring data integrity is established and maintained in accordance with the ALCOA+ guidelines
To be considered for the role candidates must have prior experience within the Pharmaceutical / Life Sciences industry dealing with customers, along with knowledge of inventory management, supply chain and logistics principles. Experience of working in a target driven and commercially focused environment is a requirement, as well as having knowledge of the Wholesale/Pharmacy market and products. Prior experience working with International market regulations for Pharmaceuticals and expertise in International payment terms would be highly advantageous. As well as a competitive salary on offer, the role comes with an excellent benefits package and opportunities for progression and development.In order to apply for this role please forward your CV to melissa@blackfieldassociates.com or call Melissa on +44 (0) 2392 322 306 for further details.
STR Limited is acting as an Employment Agency in relation to this vacancy.....Read more...
Supply Chain Manager – Catering Equipment Manufacturer –£60K + Benefits Role: Supply Chain Manager Location: Cambridge Salary: £60K + Benefits My client is a well-established and leading business in the Catering Equipment Manufacturing industry, who have a fantastic reputation for delivering an impressive and reliable portfolio of products.They are currently looking for a Supply Chain Manager to join their team. The Supply Chain Manager will be responsible for managing the complete supply chain function of their UK business including stock, inventory control, supply chain, procurement, warehouse and logistics.This is a fantastic opportunity for a talented Supply Chain Manager to join a brilliant business who can offer genuine progression opportunities.Responsibilities include:
Delivering the pricing strategy for parts and maintain the pricing files on monthly basis.Responsible for sourcing and managing our supply chain on all products.Stock Management, monitoring Slow and Obsolete stock and ensuring we have the right level of stock provision in place to support efficient service delivery.To own the van stock process including issuing starters stock, stock transfers and stock returns at point of leaving.To work with IT to deliver monthly reporting that demonstrates the progress of stock availability and delivery.Responsible for ensuring all processes are documented with standard operating procedures and process flows.Continuously look to improve the team processes removing unnecessary steps and implementing automation wherever possible.
The Ideal Supply Chain Manager Candidate:
Have a proven track record working in a purchasing/procurement/logistics role, ideally within a technical environment.Must be willing to work strategically as well as hands on.IT Literate and experienced in the use of ERP and Service Systems.Able to analyse and use data effectively to influence decision making.Health and Safety experience with an IOSH qualified.Commercial acumen with experience of producing and analysing data.Good communication and organisation skills.
If you are interested in having a chat about this role, please forward updated CVs to Mikey at COREcruitment / mikey@corecruitment.comRole: Supply Chain Manager Location: Cambridge Salary: £60K + Benefits COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Passionate about protecting our planet? A leading sustainable cleaning product company seeks a driven Supply Chain Coordinator to join their mission. This exciting role offers you the chance to launch your career while making a real difference in the fight against plastic pollution.About the Company:Driven by the alarming statistic that plastic could outweigh fish in the ocean by 2050, this company is revolutionizing home cleaning with innovative, plant-based, non-toxic solutions. By eliminating single-use plastic, they're paving the way for a more sustainable future. Join their passionate team and contribute to their positive impact.Your Impact:As a Supply Chain Coordinator, you'll play a key role in ensuring the smooth flow of materials and products within the company. Reporting to a senior leader, you'll gain valuable experience across all aspects of supply chain management, from demand forecasting to supplier relationships.Here's how you'll make a difference:Collaborate on the company's sustainable supply chain strategy.Manage purchase orders and logistics for timely product delivery.Build and maintain strong relationships with suppliers.Oversee stock movement and optimize inventory levels.Partner with the New Product Development team for successful launches.Analyze demand forecasts to reduce costs and ensure product availability.Proactively identify and solve supply chain challenges.Continuously improve processes and contribute to operational efficiency.Manage the Sales & Operations process for informed decision-making.What you bring:A deep passion for sustainability and environmental issues.Strong attention to detail and organizational skills.Excellent communication and interpersonal skills.A collaborative and resilient team player attitude.Eagerness to learn and adapt in a fast-paced environment.Proficiency in Microsoft Excel and data analysis tools.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Why choose this path?The supply chain plays a critical role in any business, but in the sustainability sector, it holds immense power. As a Graduate Chain Coordinator, you'll gain comprehensive experience while contributing to a company shaping a cleaner future. Launch your career with purpose and make a lasting impact on our planet.....Read more...
Admin Assistant – Part time - Up to £35,000 plus bonus! Admin Assistant Location: West London – Part - timeSalary: £35,000 plus bonus I am working with a fantastic client who are a fast- growing company with over 25 stores across the UK and products in the supermarkets! They are rapidly expanding and looking for an Admin Assistant to join their head office team! This role is a part time role – 5 hours a day between 9-5.
The role – the Admin Assistant will be a highly organised and detail-oriented Administrative Assistant to join the head office team. As an integral part of the company operations, you will be responsible for efficiently handling various administrative tasks including daily supply chain processes to ensure the smooth flow of our business. A knowledge of supply chain logistics and dealing with wholesale customers is preferable.Key Responsibilities:
Order Processing and Supplier Coordination.Coordinate with the transport team to manage delays and movements.Generate and manage purchase orders, working closely with suppliers.Oversee EU-UK transport logistics, collaborating with EU suppliers.Resolve delivery discrepancies and ensure customer satisfaction.Maintain stock control and accurately receipt stock using in-house software.Administrative Support and Customer RelationsHandle administrative tasks, including new line forms, customer account forms, and travel arrangements.Respond to customer complaints and inquiries.Generate various reports, including sales reports, product reports, and customer reports.Prepare finance reports for monthly submissions to buying groups.Maintain and organise product specifications, ensuring compliance with standards.Coordinate promotions, dates, and off-invoice pricing effectively.Handle rebates, including reporting and liaising with the accounts department.
Key Requirements:
2-3 years of experience in Supply Chain planning preferable, including purchase order management, ensuring all data is available for customers, accounts, and sales teams.Excellent MS Office skills.Ability to multitask, meet deadlines, and work under pressure autonomously.Basic understanding of key financials, P&L, and network rebate design models.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. ....Read more...
Production Planner
We are currently partnering with engineering experts locally. Our client is a successful precision engineering and manufacturing business who offer the full service of machining, project management and Design for manufacture. Providing a high-quality service across many sectors our client is a well-established business with an excellent reputation.
As Production Planner and play a large part within the planning team, taking accountability for the day-to-day management of the work order planning and completion on the assembly shop floor.
**Experience planning in large scale manufacturing site is essential for this role and you will need to be able to demonstrate knowledge of this.
The position supports the business, working closely with the Production Team Leaders to improve on time delivery and customer service.
Key responsibilities as Production Planner:
- You will be responsible for planning work order sequences, ensuring optimum effectiveness and efficiency by aligning orders over various assembly sales.
- You will support improvement projects, schedulers buyers, logistics and production.
- This role requires you to take control of plan adherence, track material supply, and OTIF
- Handling of priorities, whilst maintaining the overall production plan
- You will be involved in continuous improvement initiatives, applying LEAN principles as appropriate.
The right person: Production Planner:
- You will need to have a knowledge of standard supply chain systems such as MRP, Kanban, SIOP, VMI
- You will demonstrate the strong ability to provide innovative solutions to problems.
- You will require significant experience in one or more of the following: supply chain management, production control, material planning, operations scheduling.
- You will have the capability of working well withing a team environment on both the shop floor and office environments.
- A good attention to detail is essential, with strong IT Skills
Benefits for Production Planner:
- Up to £35k Basic Salary DOE
- 39 hours a week
- Pension
- Early finish Fridays
- Onsite parking
For more information on the full-time permanent position of Production Planning simply apply now or call Alison on 07483 025038 or alison.francis@holtengineering.co.uk....Read more...
Harper May is currently collaborating with a respected Nonprofit Organisation, dedicated to positive change and committed to making a difference in the lives of individuals and communities.As the Finance Business Partner, you will serve as a strategic advisor to our program teams, providing financial expertise and insight to support effective decision-making and resource allocation. This is a unique opportunity to apply your financial skills and passion for social impact in a dynamic nonprofit environment.Key Responsibilities:
Provide a high-quality financial support to the nominated internal stakeholders. These may vary and will include some of the following: Food, Supply Chain & Logistics teams, Network Partner support, Operational centres (warehouses) and Support functions. Deliver monthly management accounts and KPI reporting for the nominated stakeholders. Monitor spend and provide financial insight and expertise to drive the delivery in line with Group strategic direction. Collaborate with the nominated internal stakeholders to develop and manage budgets and forecasts. Enhance financial reporting and analysis and develop KPI capabilities for the nominated stakeholders. Coach budget holders on finance systems and processes to develop effective budget management and controls.Provide cover for other Finance Business Partners when required, mainly around month end processes and management account reporting. Involvement in month end processes: produce month end journals, conduct balance sheet reconciliations for the nominated business centres. Support with the development and monitoring compliance of the financial policies and processes and controls. Oversee financial aspects of grants, ensuring compliance and accurate reporting to funders. Provide financial guidance and support to the finance transactional team. Line manage (or dotted line management responsibilities, dependant on experience) the finance offices in the operational centres (warehouses)Lead on process improvements in the business areas of responsibility. Provide any other support as and when required. Some travel to the operational centres and network partners, across the UK, will be required.
Qualifications/Skills
CIMA/ACCA/ACA fully qualified or equivalent experienceBusiness partnering experience, preferably in a similar size organisation and business model. Experience in the commercial Supply Chain & Logistics industry will be of advantage.A good track record in managing month end processesStrong financial accounting backgroundAdvanced Excel skills and experience using a range of accounting software and financial reporting toolsExcellent written and verbal communication skills with the ability to adapt a style to various stakeholdersAbility to build effective relationships across teams, ensuring staff are supported, motivated and challenged to achieve objectives Line management experience will be of advantageStrong analytical and problem solving skillsAbility to adapt and influence changeAn understanding of either the food industry and/or the logistics industry would be advantageous....Read more...
Group Chief Operating OfficerCompany - Confidential MAIN PURPOSE To drive group operations of the company and lead UK based, UK and international Operations and oversee US Operations and Thailand to ensure effective running of the functions. Covering at least supply chain, properties & facilities management, health & safety and IT. Including any special Operations projects in the Group.RESPONSIBILITIES OF JOB
Overall responsibility for supply chain, properties and facilities management, health & safety, company insurance matters, fleet (company cars) and IT, thereby ensuring that the day-to-day operations of these functional areas are being properly delivered and, where appropriate, managed effectively by the relevant direct report. Essentially having group responsibilities for all areas other than Accounts & Finance, HR, Buying, Design, Marketing, Sales and Legal. Some of these departments may be passed in due course.Ensuring that longer term initiatives for operational improvements in each of the above functional areas are being implemented successfully.Provide leadership and management of an operations team in an established company, ensuring that the team has optimum resources.Lead various company initiatives such as implementation of manufacturing and warehouse facilities abroad (potentially another direct report) and implementation of cost-effective warehouse capabilities.Being the first point of contact for Thailand factory management and US Operations, providing all aspects of support.Work on the setup and development of new worldwide factories, warehouses.Develop and deliver business plans, budgets and forecasts for new projects, communicating all critical stages to the board.Coordinate global supply chain by liaising with internal departments and external providers for at least warehousing support, on-time deliveries, haulage arrangements, freight forwarding negotiation, shipping schedule management, and so forth.Instigate and implement initiatives to improve efficiency of operations and seek cost reduction measures, where possible.Making sure deadlines are kept without delays.Making sure all reports presented are accurate.International travel will be required.Regular reporting on all key metrics for each function.Any other reasonable tasks, as required by the business.
PERSON SPECIFICATION
Exceptional numeric proficiency.Ability to produce detailed and accurate reporting, including Excel reports.Significant experience at a senior management/board level. Experience as a Managing Director/CEO or COO would be a great advantage.Experience of supply chain logistics in retail would be an advantage.Manufacturing background would be an advantage.Proven leadership and management.Aptitude in decision-making and problem-solving.Demonstrable competency in strategic planning and business development.Tenacious – able to negotiate, influence and work collaboratively when ideas are challenges without antagonising.Experience of working in a dynamic, hands on, fast-paced, commercial environment with constantly changing challenges.Proven track record of managing a demanding workload and of delivering robust and commercial solutions to large scale challenges.Be a team leader with a can-do approach and a willingness to embrace new challenges with an open mind.Excellent written and verbal communication skills, highly articulate and persuasive.Ability to think strategically and creatively, identify and resolve issues and risks in the area of supply chain.Highly developed organizational skills; ability to prioritize and detail-oriented.Experience of working globally with cultural sensitivity, particularly with the Far East would be an advantage.
Office based – Hertford, UKSalary - £CompetitiveBenefits:
Company pensionEmployee discountFree parking
If you are interested in this opportunity, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for them, rather than the full recruitment process. They shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
.NET Architect – Paderborn
(Tech stack: .NET Architect, .NET 7, C#, ASP.NET, C#, Angular 14, JavaScript, Azure, Web API 2, Agile, SQL Server 2022,DevOps, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Step into the role of a .NET Architect within a vibrant logistics company in Paderborn, Germany, where your expertise in .NET, C#, and DevOps practices will drive innovation. Collaborate with an exceptional team to revolutionize supply chain optimization and logistical management. Our client's pioneering solutions have redefined logistics, offering adaptable frameworks that set industry standards.
We're actively seeking passionate .NET Architects skilled in .NET, .NET Core / ASP.NET, C#, DevOps, and SQL Server. Comprehensive training awaits you in state-of-the-art technologies: .NET 7, Angular 14, JavaScript, Azure, Web API 2, HTML, CSS, Agile methodologies, TDD, Scrum, Kanban, and DevOps methodologies, ensuring you stay at the forefront of industry advancements.
This role places you at the helm of a technically demanding initiative, allowing you to shape a new application from its inception. The logistics sector is thriving, and our client is rapidly emerging as a leader in this arena!
Key Benefits for .NET Architects:
• Equity shares in the company.
• Dedicated 3 hours per week for exploring new technologies.
• Annual training allowance of €4,500.
• Flexible work hours.
• Remote work options.
• Indulge in Pizza and Beer Fridays.
Location: Paderborn, Germany / Remote Working
Salary: €70,000 - €85,000 + Bonus + Benefits
At Noir, specializing in Microsoft technologies, we're dedicated to guiding your career decisions!
NOIRGERMANYREC
NOIREUROPEREC
NC/SM/PAD7085....Read more...
WAREHOUSE SHIFT MANAGER - £38,000 - £40,000 PER ANNUMBRAND NEW EXCLUSIVE PERMANENT VACANCYBIGGLESWADEMONDAY TO FRIDAY - NO WEEKENDS!ROTATIONAL 6AM - 2PM & 2PM - 10PM SHIFTSRecruit Mint have exclusively partnered with a global third-party logistics company that is expanding their UK operation with a brand-new purpose-built warehouse in Biggleswade. You will be joining their new flagship warehouse at the very start of implementation, so this is truly a fantastic opportunity for an experienced Shift Manager. Our client has an inclusive company culture and through their "open door policy" they value feedback from all staff about anything that could improve performance or the working environment.As a Shift Manager you will be responsible for managing both permanent and temporary workers ensuring that service level agreements are met.Key Responsibilities and Duties:
To plan, organise, manage, and take full responsibility of departments within your designated shift.Ensuring operational efficiencies, service levels, people management and weekly targets are met in line with the service level agreement.Delivering and documenting continuous improvement opportunities across the departments' systems and processes.Be responsible and take ownership for your teams performance, ensure regular reviews and 121 meetings of Team Leaders takes place to drive performance, commercial and operational improvements.Strong administration skills, ensuring all work is captured and invoiced including creating/managing/reviewing site documentation (SOPs, KPIs and H&S) and ensuring all relevant monthly/yearly checks are actioned and recorded correctly.Deliver all forms of communication including briefs, management meetings, visual aids, and performance boards.Monitor compliance in line with company policies and procedures.Champion a safe working environment, ensures Health & Safety is adhered to across the site and on all shifts.
Key Skills:Recruit Mint are seeking three experienced Team Leaders who have proven capabilities of a similar role within warehousing / logistics.You will have the following:
Knowledge of the warehousing and logistics marketManagerial know-how in people management and developmentSupply chain knowledgeKnowledge of ISO standards audit requirements and applicationKnowledge of HR policies and company ProceduresLeading and deciding Working with people Analysing and Interpreting Organising and Executing Adapting and Coping Familiarity with JDA or similar Warehouse Management SystemsProblem solving skills with a 'can do' mindsetMS Office intermediate level....Read more...
Are you the Head of a quality department and looking for an exciting job opportunity in Milton Keynes?
My client are leading the world in the design, manufacture and continuous improvement of wireless condition monitoring solutions. They are a massively growing company who are seeking a Head of Quality to join the team In Milton Keynes.
As the Head of Quality, you will take a lead role in managing the company’s Quality management system to ensure that customers receive product to the highest standard of quality possible.
The Head of Quality job based in Milton Keynes responsibilities will include:
- Provide leadership to the quality department and team by managing, developing, and motivating
- Manage all aspects of the organisations Quality
- Own and lead the business ECN (Engineering change notes)
- Work closely with production, supply chain, customer support and logistics to integrate quality objectives into business objectives
- Develop quality improvement strategies for the organisation
The Head of Quality Job, based in Milton Keynes, will require the candidate to:
- Knowledge and experience in an Electronics Engineering Environment AS1900, ISO 9000, ISO 9001, ISO 13485, TS16949, ISO 14004
- Previous quality management experience and completed successful improvement projects
- Experience working in Electronic Manufacturing Engineering
- Leadership and team development ability
This is a great chance to join an established leading global company in Milton Keynes who offer outstanding career development and opportunities to work in a thriving and growing industry sector.
To apply for this Head of Quality job based in Milton Keynes please email nking@redlinegroup.Com or call 01582 878839 / 07961 158788.....Read more...
Senior Customer Service Executive
Location: Wokingham,Berkshire
Salary: Circa £13 per hour + Excellent Benefits
Job Type: 3-Month Fixed Term Contract (FTC)
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities:
? Maintain regular liaison with workshop logistics and various departments to keep customers informed.
? Timely generation and processing of quotes according to departmental targets.
? Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
? Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
? Collaborating with the supply chain team for necessary parts.
? Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
? Oversee critical customer accounts, ensuring exceptional service levels are maintained.
? Serve as the primary contact for colleagues when the CSM and TL are unavailable.
? Conduct a minimum number of customer visits annually.
? Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth.
Requirements:
? Previously worked as a Customer Service Executive or in a similar role.
? Possess 1-2 years of experience in a similar customer service role.
? Capable of overseeing AOGs from start to finish.
? Ability to report customer progress and pinpoint pain areas for resolution.
? Computer skills including Microsoft Office.
? Exceptional attention to detail and numerical accuracy.
? Strong communication and numeracy skills
? Demonstrated ability to....Read more...
Reporting into the Operations Manager, this is an exciting White Collar Logistics role with a business that wants to develop, coach & mentor you into a Logistics Manager of the future.
THE ROLE:
Supervisor of a Transport department - including a team of drivers, planners & operatives.
Standing in for the Operations Manager when they are away from the business.
Negotiation with suppliers, carriers and customers.
Transport Planning.
Engagement of your team.
Thinking commercially at all times.
Other operational requirements as they arise - this is an SME business so you will have a wider scope than within a blue-chip business.
This role will be working 6am to 3pm (Monday to Friday) but may require some flexibility dependent upon operational challenges.
Exposure to other parts of the business at the right times in order to develop your career.
Training, Coaching and even vocational courses (i.e CPC Management course) will be provided
THE PERSON:
Transport operational experience.
Able to commute to & from Haydock on a daily basis.
Strong "Can Do" attitude as this is a highly demanding industry where no day will ever be the same.
A strong-minded person who can deal with a fast-paced & ever-changing operation.
Supervisory experience is advantageous but not essential.
ABOUT US:
With over 20 years expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.
....Read more...
OPERATIONS MANAGER - MANUFACTURING & ENGINEERINGCREWE, CHESHIRE£80,000 to £100,000 BASE + BENEFITS
THE COMPANY:We’ve been exclusively appointed by a new client that operates within the Manufacturing and Engineering industry that has a reputation for delivering high quality solutions to a variety of industries. The business is experiencing significant growth and is outperforming their competitors.To complement the current and future growth, the business is now looking to make a strategic hire and seek an experienced Operations Manager to join the team in what will be a newly created position.As the Operations Manager, you will be responsible for leading a direct team of 3 to 4 Direct Reports, with an indirect team of 35-40 people across departments such as Manufacturing, Logistics, Warehousing, and Procurement.THE OPERATIONS MANAGER ROLE:
Overseeing all manufacturing and engineering operations to ensure efficient, high-quality production, to schedule, and deliver agreed results to their customers within the agreed timescale.
Responsible for leading a direct team of 3 to 4 Direct Reports, with an indirect team of 35-40 people across departments such as Manufacturing, Logistics, Warehousing, and Procurement
Implementing and managing LEAN processes to drive continuous improvement and operational excellence.
Developing and managing production schedules, inventory control, materials planning, labour and contingency plans to ensure BAU at all times.
Monitoring key performance metrics and implementing data-driven strategies to optimise processes.
Collaborating with the leadership team to forecast demand, manage budgets, and drive profitability.
Demonstrating strong financial awareness and experience with resource planning and budgeting
Working with modern ERP systems to streamline operations and support data-driven decision making. Driving adoption throughout the organisation and making improvements where required.
Identifying and addressing bottlenecks, inefficiencies, and areas for improvement
Reviewing and implementing solid SOPs and ensuring that all processes are scalable and align to the company’s growth and profitability objectives.
Leading and developing the operations team, providing coaching, training, and performance management
THE PERSON:
The successful candidate will need to have current experience in an Operations Manager, or similar role, such as Head of Operations or Operations Director, within a Engineering and/or Manufacturing business. Ideally one that involves Bespoke Manufacturing/Engineering.
Very strong leadership qualities with experience of Managing multi-disciplined teams such as; Manufacturing, Production, Supply Chain, Logistics, Procurement & Transport
A good mix of Operational & Strategic Leadership Experience
Expertise in implementing and managing LEAN manufacturing processes.
Strong financial acumen and budgeting skills
Experience with modern ERP systems
Excellent communication, problem-solving, and decision-making abilities
TO APPLY: In the first instance, please send your CV for the Operations Manager via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Reporting into the Operations Manager, this is an exciting White Collar Logistics role with a business that wants to develop, coach & mentor you into a Logistics Manager of the future.
THE ROLE:
Supervisor of a Transport department - including a team of drivers, planners & operatives.
Standing in for the Operations Manager when they are away from the business.
Negotiation with suppliers, carriers and customers.
Transport Planning.
Engagement of your team.
Thinking commercially at all times.
Other operational requirements as they arise - this is an SME business so you will have a wider scope than within a blue-chip business.
This role will be working 1pm to 10pm (Monday to Friday) but may require some flexibility dependent upon operational challenges.
Exposure to other parts of the business at the right times in order to develop your career.
Training, Coaching and even vocational courses (i.e CPC Management course) will be provided
THE PERSON:
Transport supervisory experience.
Able to work 1pm to 10pm Monday to Friday.
Able to commute to & from Gloucester on a daily basis.
Strong "Can Do" attitude as this is a highly demanding industry where no day will ever be the same.
A strong-minded person who can deal with a fast-paced & ever-changing operation.
Supervisory experience is advantageous but not essential.
ABOUT US:
With over 20 years expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.
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Supply Chain Administrator Location: - Adlington £11.50 - £12.00 P/HMonday - Friday Main Purpose of Role The client is they have an opportunity for a supply chain administrator to join a rapid growing team. Your role will be undertaking a wide range of office-based functions to support within a fast-paced team. They are looking for someone to dive right into a 3 month contracted role.The Role - Processing BOM’s - Managing works orders - Repairing daily tasks - Assisting the production department with arranging delivery of parts - Raising Quotes - Leasing with sub contractors - Managing the returns of faulty parts. - Assisting in stock controlKey Competencies - Experience using an ERP/MRP system - Ability to adapt to changing working environment - Ability to implement process improvement - Excellent written and verbal skills - Excellent planning, organizational and time management - Experience using Microsoft, excel and outlook Winsearch acts as an employment agency for permanent staff and an employment business for temporary workers.We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.View our latest jobs today on our website www.winsearch.uk and follow us on LinkedIn. ComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Supply Chain Administrator Location: - Adlington £11.50 - £12.00 P/HMonday - Friday Main Purpose of Role The client is they have an opportunity for a supply chain administrator to join a rapid growing team. Your role will be undertaking a wide range of office-based functions to support within a fast-paced team. They are looking for someone to dive right into a 3 month contracted role.The Role - Processing BOM’s - Managing works orders - Repairing daily tasks - Assisting the production department with arranging delivery of parts - Raising Quotes - Leasing with sub contractors - Managing the returns of faulty parts. - Assisting in stock controlKey Competencies - Experience using an ERP/MRP system - Ability to adapt to changing working environment - Ability to implement process improvement - Excellent written and verbal skills - Excellent planning, organizational and time management - Experience using Microsoft, excel and outlook Winsearch acts as an employment agency for permanent staff and an employment business for temporary workers.We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.View our latest jobs today on our website www.winsearch.uk and follow us on LinkedIn. ComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Supply Chain Administrator Location: - Adlington £11.50 - £12.00 P/HMonday - Friday Main Purpose of Role The client is they have an opportunity for a supply chain administrator to join a rapid growing team. Your role will be undertaking a wide range of office-based functions to support within a fast-paced team. They are looking for someone to dive right into a 3 month contracted role.The Role - Processing BOM’s - Managing works orders - Repairing daily tasks - Assisting the production department with arranging delivery of parts - Raising Quotes - Leasing with sub contractors - Managing the returns of faulty parts. - Assisting in stock controlKey Competencies - Experience using an ERP/MRP system - Ability to adapt to changing working environment - Ability to implement process improvement - Excellent written and verbal skills - Excellent planning, organizational and time management - Experience using Microsoft, excel and outlook Winsearch acts as an employment agency for permanent staff and an employment business for temporary workers.We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.View our latest jobs today on our website www.winsearch.uk and follow us on LinkedIn. ComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Senior Customer Service Executive
Location: Wokingham,Berkshire
Salary: Circa £13 per hour + Excellent Benefits
Job Type: 3-Month Fixed Term Contract (FTC)
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities:
* Maintain regular liaison with workshop logistics and various departments to keep customers informed.
* Timely generation and processing of quotes according to departmental targets.
* Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
* Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
* Collaborating with the supply chain team for necessary parts.
* Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
* Oversee critical customer accounts, ensuring exceptional service levels are maintained.
* Serve as the primary contact for colleagues when the CSM and TL are unavailable.
* Conduct a minimum number of customer visits annually.
* Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth.
Requirements:
* Previously worked as a Customer Service Executive or in a similar role.
* Possess 1-2 years of experience in a similar customer service role.
* Capable of overseeing AOGs from start to finish.
* Ability to report customer progress and pinpoint pain areas for resolution.
* Computer skills including Microsoft Office.
* Exceptional attention to detail and numerical accuracy.
* Strong communication and numeracy skills
* Demonstrated ability to prioritise tasks and manage ones workload effectively.
* Self-driven with a keenness to acquire new skills and work independently.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Customer Service Advisor, Customer Service Executive, Customer Service, Operations, Administrator, Customer Service Adviser, Business Administrator, Customer Service, Operations Executive
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Transport Manager £55,000-£60,000 OTEHybrid Role/Remote RoleCan be located anywhere in the UK 37.5 Hours per weekTravel will be involved to Coventry, Bristol, Luton, Grimsby, Kent, Luton and LiverpoolSalary dependent on Experience Benefits:
Company CarPrivate Medical Cover for you and your familyUp to 16% Employer pension contributionDeath is serviceGroup Income protection26 Days holidayEnhanced Maternity/PaternityShare Incentive programmeEmployee Assistance programmeDiscounts at retailers
An exciting opportunity has arisen to join a well-established business on a new venture into the transport industry. The ideal candidate would be a Transport manager with a successful track record within the automotive industry.Transport Manager RequirementsTransport Manager CPCExperience in the automotive industry in particularly the transporter industryAbility to plan ahead and change plans according to customer requirementsPrevious experience as a Transport Manager at a large haulage companyExcellent communications skills both written and verbal Dedication to customer focus to meet expectations and requirements of both interna and external customers
Transport Manager Duties:Co-ordinate transport operations in order to optimize the transport performance of all vehiclesPrepare transportation plans and routes to optimize and maximize profitability.Manage and coordinate the activity of fleet managers, monitoring routes.Prepare the drivers’ activity according to schedules and holidays and legal regulations.Realization and animation of the bi-monthly performance follow-up meeting.Analysis and definition of budget volumes and transport forecasts.Development of ad-hoc analyses to deepen the identified potential for improving logistics performance.Creation of reports and management of KPIs to optimize the load rate.Initiate the development of new reporting tools to (Business Intelligence) to standardize results summaries for all the groups brands.
Key words:Transport Manager, Planning Manager, Operations and Planning Manager Please contact clare.butler@winsearch.uk for more information. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. ManHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
My clients in North Bucks have an immediate requirement for a Head of Quality - Electronics.This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford.My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.Main Duties & Responsibilities:You will take a lead role in managing the Company’s Quality Management System to ensure that customers receive product to the highest standard of quality possible. You will be involved in facilitating successful new product introduction through the manufacturing facility. The role also requires driving continuous improvement throughout the organisation ensuring that problems are prevented, whilst always ensuring a customer focus throughout the organisation, and ensuring product is correctly released to necessary standards.This role reports to the Head of Operations and has the following direct reports: Senior Quality Engineer, Junior NPI Engineer and Quality Engineer (including HSE).There may be minimal requirement for national and international travel, primarily to undertake supplier audits, evaluation and NCR Fault/Fact Finding.Responsibilities include, although are not limited to the following:Provide leadership to the quality department and team. Manage, develop, and motivate an effective Quality team.• Manage all aspects of Organisation's Quality.• Own and lead the business ECN (Engineering Change Note) Process.• Work with Production, Supply Chain, Customer Support, Logistics to integrate Quality objectives into business objectives.• Lead coordination with engineering, product management and operations to implement manufacturing plan for products.• Own process to monitor status of all new products and ensure effective execution of projects according to required policies, procedures and government regulations.• Prepare plans for all NPI projects and coordinate with internal and external stakeholders.• Maintain a strong relationship with Product Management to understand business product roadmap and status.• Develop Quality Improvement strategies for the Organisation.• Monitor Business Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to eliminate recurring issues as well as address special events in order to drive an overall improvement.• Implement effective process and product control strategies such as PFMEA, control plans, Measurement Systems Analysis, Statistical Process Control, Production Part Approval Process, Layered Process Audits and Finished Goods audits where necessary.• Ensure the auditing system is fit for purpose across the Quality Management System. Perform Internal ISO and Supplier Quality audits as necessary to ensure compliance with processes, policies, and expectations.• Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results.• Drive Quality consistency of procedures across all sites/hubs (UK, USA, Mainland Europe).• Assist/help maintain all HSE facility related compliance.• Lead, participate and facilitate various continuous improvement events and projects to support company goals and objectives. Partake and contribute to cultural change utilising appropriate continuous improvement tools and methodologies (Six Sigma, Mistake Proofing, Kaizen, etc).• Utilise strong interpersonal skills to communicate and engage support for driving COPQ improvement across various functions and levels within the Organisation.• Ensure that all process required for the Quality Management System are established, implemented and maintained.• Chairing and organising Management Reviews with the use of established KPIs to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality Department.• Promote the awareness of customer requirements throughout the organisation and develop effective customer relations.• Maintain and assist in developing systems required for Environmental Regulatory compliance.Relevant Skills & Competencies:Successful candidates should be able to demonstrate the following relevant skills and competencies:• Continuous Improvement Skills such as PFMEA, FMEA, SPC, 8D.• Strong analytical and problem solving skills.• Demonstrable organisational, planning and program management skills with careful attention to detail.• Ability to build trusting relationships and communicate effectively at all levels.• Ability to manage multiple projects and changing priorities while working effectively in a team.• Driven, with a focus on continuous improvement and ability to shine a light on problems and facilitate teams on taking appropriate action.• Ability to communicate ideas with clear understanding of audience and gain commitments that are critical to the success of the organisation.• Excellent interpersonal, verbal and written communication skills.• Strong leadership and mentoring skills.• Good computer skills with competency in using MS Office suite and other software as necessary.• Greenbelt, Blackbelt and/or Lean Expert Certification preferred.Relevant Knowledge & Experience:Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:Essential:• Demonstrable knowledge and experience in an Electronic Engineering Environment AS9100, ISO 9000, ISO 9001, ISO 13485, TS16949, ISO14001 previous Quality Management experience, (Automotive & Military Customers, Supplier Management), plus having completed successful improvement projects.• Experience working in Electronic Manufacturing Environments.• Degree educated (preferably in Electrical or Mechanical Engineering) or equivalent experience in lieu.• Strong influencing skills at a senior stakeholder.Desirable:• Demonstrable experience at leading an implementation of QM change• Black Belt accredited to Lean Six Sigma• Experience of leading an improvement project in customer qualityPackage:Salary to c£65k, negotiable for a candidate with extremely well matched skills & experience.Workplace Pension Scheme with matched employer contributions.Life Assurance scheme.Cycle to Work Scheme.Tech Purchase Scheme.Learning & Development scheme including a variety of training courses.To apply for this Head of Quality - Electronics role in North Bucks please contact us ASAP!....Read more...
My clients in North Bucks have an immediate requirement for a Head of Quality - Electronics.This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford.My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.Main Duties & Responsibilities:You will take a lead role in managing the Company’s Quality Management System to ensure that customers receive product to the highest standard of quality possible. You will be involved in facilitating successful new product introduction through the manufacturing facility. The role also requires driving continuous improvement throughout the organisation ensuring that problems are prevented, whilst always ensuring a customer focus throughout the organisation, and ensuring product is correctly released to necessary standards.This role reports to the Head of Operations and has the following direct reports: Senior Quality Engineer, Junior NPI Engineer and Quality Engineer (including HSE).There may be minimal requirement for national and international travel, primarily to undertake supplier audits, evaluation and NCR Fault/Fact Finding.Responsibilities include, although are not limited to the following:Provide leadership to the quality department and team. Manage, develop, and motivate an effective Quality team.• Manage all aspects of Organisation's Quality.• Own and lead the business ECN (Engineering Change Note) Process.• Work with Production, Supply Chain, Customer Support, Logistics to integrate Quality objectives into business objectives.• Lead coordination with engineering, product management and operations to implement manufacturing plan for products.• Own process to monitor status of all new products and ensure effective execution of projects according to required policies, procedures and government regulations.• Prepare plans for all NPI projects and coordinate with internal and external stakeholders.• Maintain a strong relationship with Product Management to understand business product roadmap and status.• Develop Quality Improvement strategies for the Organisation.• Monitor Business Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to eliminate recurring issues as well as address special events in order to drive an overall improvement.• Implement effective process and product control strategies such as PFMEA, control plans, Measurement Systems Analysis, Statistical Process Control, Production Part Approval Process, Layered Process Audits and Finished Goods audits where necessary.• Ensure the auditing system is fit for purpose across the Quality Management System. Perform Internal ISO and Supplier Quality audits as necessary to ensure compliance with processes, policies, and expectations.• Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results.• Drive Quality consistency of procedures across all sites/hubs (UK, USA, Mainland Europe).• Assist/help maintain all HSE facility related compliance.• Lead, participate and facilitate various continuous improvement events and projects to support company goals and objectives. Partake and contribute to cultural change utilising appropriate continuous improvement tools and methodologies (Six Sigma, Mistake Proofing, Kaizen, etc).• Utilise strong interpersonal skills to communicate and engage support for driving COPQ improvement across various functions and levels within the Organisation.• Ensure that all process required for the Quality Management System are established, implemented and maintained.• Chairing and organising Management Reviews with the use of established KPIs to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality Department.• Promote the awareness of customer requirements throughout the organisation and develop effective customer relations.• Maintain and assist in developing systems required for Environmental Regulatory compliance.Relevant Skills & Competencies:Successful candidates should be able to demonstrate the following relevant skills and competencies:• Continuous Improvement Skills such as PFMEA, FMEA, SPC, 8D.• Strong analytical and problem solving skills.• Demonstrable organisational, planning and program management skills with careful attention to detail.• Ability to build trusting relationships and communicate effectively at all levels.• Ability to manage multiple projects and changing priorities while working effectively in a team.• Driven, with a focus on continuous improvement and ability to shine a light on problems and facilitate teams on taking appropriate action.• Ability to communicate ideas with clear understanding of audience and gain commitments that are critical to the success of the organisation.• Excellent interpersonal, verbal and written communication skills.• Strong leadership and mentoring skills.• Good computer skills with competency in using MS Office suite and other software as necessary.• Greenbelt, Blackbelt and/or Lean Expert Certification preferred.Relevant Knowledge & Experience:Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:Essential:• Demonstrable knowledge and experience in an Electronic Engineering Environment AS9100, ISO 9000, ISO 9001, ISO 13485, TS16949, ISO14001 previous Quality Management experience, (Automotive & Military Customers, Supplier Management), plus having completed successful improvement projects.• Experience working in Electronic Manufacturing Environments.• Degree educated (preferably in Electrical or Mechanical Engineering) or equivalent experience in lieu.• Strong influencing skills at a senior stakeholder.Desirable:• Demonstrable experience at leading an implementation of QM change• Black Belt accredited to Lean Six Sigma• Experience of leading an improvement project in customer qualityPackage:Salary to c£65k, negotiable for a candidate with extremely well matched skills & experience.Workplace Pension Scheme with matched employer contributions.Life Assurance scheme.Cycle to Work Scheme.Tech Purchase Scheme.Learning & Development scheme including a variety of training courses.To apply for this Head of Quality - Electronics role in North Bucks please contact us ASAP!....Read more...
