RF Analog and Mixed-Signal IC Design Engineer required to help deliver high performance RF, analog, and mixed signal ASICs from specification through to GDSII tape out and production silicon.
Experience
Degree in Electronic Engineering also an MSc or PhD in Analog Mixed Signal IC Design preferred.
2+ years of experience in RFIC analog mixed signal schematic design and simulation in CMOS technologies.
Analog mixed-signal circuit design, including references, regulators, power management, data converters, filters, amplifiers, and high-speed serial interfaces.
IC layout and physical implementation.
RF, Analog and Mixed Signal IC evaluation and test.
CAD tools Cadence Virtuoso, Mentor Calibre, Linux, Version Control.
Analog and mixed system modelling using SystemVerilog, Matlab, Octave or similar.
Knowledge of DSP, Digital RTL, RF/AMS IP, and production test advantageous.
Role
Design and simulate high accuracy analog mixed-signal IC blocks amplifiers, DAC/ADC, regulators, filters, PLLs, DC-DC converters, mixers.
RF and analog mixed-signal design flow, from specification to silicon validation.
IC design peer reviews.
Top level verification of analog mixed signal IPs, ICs, and SoCs.
Oversee physical implementation and post layout simulation.
Silicon evaluation and production testing for analog and mixed-signal blocks.
Collaborate with multi-disciplinary teams, including digital, software, and test engineers.....Read more...
Redline Group are working closely with a leading international organisation who are actively looking to expand their Software Development team in the UK.
Our Bedfordshire based client design and manufacture high performance electronics applications, embedded computing devices, products and systems used in a variety of mission critical & safety critical applications globally.
Due to continued growth, they are seeking a Software Development Engineer, based in Bedfordshire, who will be working alongside a multi-disciplined R&D team developing their latest products.
Please get in touch if you have knowledge, skills or experience in any of the following: -
Embedded/Low level software code
HW interface – CAN, I2C, SPI, drivers etc
Languages/Knowledge
C, C++, Python
Real-Time environments
RTOS, Linux, VxWorks,
Experience of the full Software development cycle
Requirements, coding, Test, Integration, verification
Markets/Applications
Automotive, Medical, Avionics
Safety Critical – MISRA C/C++, IEC61508, DO178 etc
Relocation and hybrid working options available.
To apply for Software Development Engineer based in Bedfordshire please send your CV and covering letter to ntyler@redlinegroup.Com, reference MJC1006.....Read more...
DevOps Engineer - FinTech - Newcastle
(Tech stack: DevOps Engineer, Azure, Kubernetes, SQL Server, Snowflake, Jira, Bitbucket, Git, CI/CD, DevOps Engineer, Urgent)
I’m recruiting on behalf of a leading FinTech company in Newcastle that is looking for a talented DevOps Engineer to join their growing team. This is a fantastic opportunity to work in a fast-paced, technology-driven environment where you’ll play a key role in enhancing automation, infrastructure, and deployment processes.
Key Responsibilities:
As a DevOps Engineer, you’ll be responsible for maintaining and improving the company’s infrastructure, automating deployment pipelines, and ensuring seamless operations across development and production environments. Your role will involve:
Writing and maintaining scripts using PowerShell or other scripting languages.
Developing with C#, Java, or Python, with either prior software development experience or the ability to code when needed.
Implementing Infrastructure as Code (IaC) using tools like Ansible, Terraform, or equivalent.
Managing containerization with Docker and orchestration using Kubernetes or Docker Swarm.
Setting up and maintaining monitoring solutions such as ELK, Grafana, or similar.
Managing CI/CD pipelines with TeamCity.
Working with Microsoft SQL Server to ensure optimal database performance.
Administering both Windows and Linux environments.
Communicating clearly and professionally with both clients and internal teams.
What They’re Looking For:
Strong scripting skills with PowerShell or another scripting language.
Hands-on experience with at least one programming language: C#, Java, or Python.
Proven expertise in Infrastructure as Code using Ansible, Terraform, or similar tools.
Solid experience with containerization (Docker) and orchestration (Kubernetes or Docker Swarm).
Knowledge of monitoring tools such as ELK Stack, Grafana, or equivalent.
Experience with CI/CD pipelines, particularly using TeamCity.
Familiarity with Microsoft SQL Server.
Experience administering both Windows and Linux systems.
Strong communication skills, with the ability to engage professionally with both technical teams and clients.
Financial Services experience is beneficial but not essential.
A 2:1 or higher degree in Computer Science or a related field, ideally from a top-tier university.
Preferred Experience (Nice to Have):
Knowledge of Atlassian tools such as Bitbucket and JIRA.
Experience with artifact storage solutions like Artifactory.
Familiarity with Octopus Deploy.
Understanding of static analysis tools such as SonarQube.
Experience using Control-M for workload automation.
Exposure to cloud platforms (Azure, AWS, or GCP).
Experience working with VMware (vSphere) and SAN storage solutions.
Why Join?
This is a fantastic opportunity to work in an innovative FinTech company, where you’ll be empowered to bring new ideas, improve infrastructure, and drive automation. You’ll work with a talented team, using cutting-edge technologies to deliver high-impact solutions.
Location: Newcastle, UK
Salary: Competitive + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
To apply for this position please send your CV to Matt Jones at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/RG/DV....Read more...
Software Engineer – West Midlands Hybrid working Salary up to £60,000Software Engineer required for a leading client based in the West Midlands. My client is currently seeking 2x Software Engineers to come on board to develop back-end technology solutions, collaborating with business stakeholders, product management, and engineering teams. They will design and implement solutions to meet new business needs while ensuring the maintenance of existing services. The role involves creating high-quality, robust, secure, and compliant software products with a strong focus on end-user experience. Responsibilities include working with both server-side and client-side technologies and leveraging low-code/no-code platforms as needed.Key skills and Responsibilities,• Previous Software Experience• Support and maintain existing products and services by identifying, troubleshooting, and resolving live issues efficiently and proactively.• Adapt to different development methodologies, working within a traditional waterfall framework or adopting agile practices as needed.• Strong knowledge of server-side technologies, including ColdFusion, PHP, and Java.• Proficiency in client-side technologies such as HTML and CSS.• Solid understanding of version control systems like Git and Subversion.• Experience working with relational databases, including MySQL and Microsoft SQL.• Excellent facilitation and communication skills, capable of engaging both technical and non-technical stakeholders effectively.• Understanding of back-office technologies and their practical application in business environments.• Familiarity with agile development tools and platforms such as Jira, Confluence, Slack, GitHub, Azure DevOps, and Trello.• Ability to thrive in a fast-paced, dynamic work environment.• Experience with front-end JavaScript frameworks such as jQuery, React, Vue, and Angular.• Proficiency in server-side frameworks like Laravel and ColdBox.• Hands-on experience with Linux distributions, including RedHat, CentOS, and Debian.• Knowledge of front-end CSS frameworks such as Bootstrap, Tailwind, and Foundation.• Expertise in developing and working with web services, including SOAP, APIs, and RESTful JSON.Interested!?! Please send your up to date CV to dean.parkes@crimson.co.uk at Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. Crimson are acting as an employment business in regards to this vacancy.....Read more...
Junior Software Engineer – West MidlandsHybrid workingSalary up to £42,000
Junior Software Engineer required for a leading client based in the West Midlands. My client is currently seeking a Junior Software Engineers to come on board to develop back-end technology solutions, collaborating with business stakeholders, product management, and engineering teams. They will design and implement solutions to meet new business needs while ensuring the maintenance of existing services.
The role involves creating high-quality, robust, secure, and compliant software products with a strong focus on end-user experience. Responsibilities include working with both server-side and client-side technologies and leveraging low-code/no-code platforms as needed.
Key skills and Responsibilities,
• Previous Software Experience• Support and maintain existing products and services by identifying, troubleshooting, and resolving live issues efficiently and proactively.• Adapt to different development methodologies, working within a traditional waterfall framework or adopting agile practices as needed.• Strong knowledge of server-side technologies, including ColdFusion, PHP, and Java.• Proficiency in client-side technologies such as HTML and CSS.• Solid understanding of version control systems like Git and Subversion.• Experience working with relational databases, including MySQL and Microsoft SQL.• Excellent facilitation and communication skills, capable of engaging both technical and non-technical stakeholders effectively.• Understanding of back-office technologies and their practical application in business environments.• Familiarity with agile development tools and platforms such as Jira, Confluence, Slack, GitHub, Azure DevOps, and Trello.• Ability to thrive in a fast-paced, dynamic work environment.• Experience with front-end JavaScript frameworks such as jQuery, React, Vue, and Angular.• Proficiency in server-side frameworks like Laravel and ColdBox.• Hands-on experience with Linux distributions, including RedHat, CentOS, and Debian.• Knowledge of front-end CSS frameworks such as Bootstrap, Tailwind, and Foundation.• Expertise in developing and working with web services, including SOAP, APIs, and RESTful JSON.
Interested!?! Please send your up to date CV to emma.siwicki@crimson.co.uk at Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers
Crimson are acting as an employment business in regards to this vacancy.....Read more...
An exciting opportunity has arisen for a SAP Basis Security Administrator, based in Towcester, Northamptonshire to join a well-established global team of IT professionals supporting a multi-million business with a footprint in the UK, USA. India.
As a market leader, this high technology business is growing – and the expansion will continue via organic growth and acquisition. Their strategy places customers at the centre of everything meaning the IT department must support over 150+ software applications including SAP on many hundred servers.
The SAP Basis Security Administrator’s job will encompass:
Install, maintain, configure, and tune SAP environments to ensure integrity, and stability.
Install security patches, OSS Notes, and support packs, including OS and DB-level patching activities for SAP and integrated systems.
Establish and perform daily, monthly, quarterly, and yearly system health checks.
Monitor SAP instances, Analyze EWA reports, system logs, performance metrics, dumps and recommend/implement improvements.
Monitor overall system performance to ensure the uptime, scalability, and reliability of applications and infrastructure.
Ideal candidates for the job of SAP Basis Security Administrator will possess the following skills:
Experience in SAP Basis administration and SAP Security administration experience for SAP ECC and S/4 HANA.
Possess working knowledge of SAP Basis administration, including managing, monitoring, transport system management, system refreshes/client copies, upgrades/support packs, tuning, and troubleshooting of the SAP systems.
Expertise/knowledge of Microsoft Windows, Linux, and Java.
British passport holder and eligible to pass SC clearance
Happy to travel to site everyday
This job is a great opportunity for a SAP Basis Security Administrator, who thrives in a team environment and wishes to work in an interesting, successful, global organisation based in Towcester. If you see yourself being part of a growing organisation and making a real difference then this IT Team Lead job is for you.
To apply for the SAP Basis Security Administrator job,or are interested in similar positions please send your CV and covering letter rwilcocks@redlinegroup.Com, or for more information contact Ricky Wilcocks on 01582 878810 or 079317 88834.....Read more...
Working on digital video, radar and high accuracy GPS systems for autosport and road safety applications
A particular focus on programming in C in Linux, on the Raspberry PI
Talk to the client to capture and understand their requirements
Undertake analysis and design to produce highly robust software
Perform tests, code reviews, debugging and refactoring to improve code quality and efficiency
Training:
You will attend Sheffield Hallam University for a number of one-week blocks spread over 3 years
The degree award is BSc (Hons) Digital and Technology Solutions Professional (Software Engineer)
Training Outcome:The employer is ready to invest in training to develop the skills of the successful candidate. This is a long-term career opportunity.Employer Description:We are the UK's #1 manufacturer of advanced race data logging systems and displays which are supplied to individuals and race teams of all levels all over the world. Our particular strengths include high accuracy GPS data loggers, high quality electronic dashboard displays, innovative combined data/video systems all backed up by the best data analysis software in the business.
From GPS speed measurement and brake testing, to data loggers suitable for durability testing. Our range of professional industrial test equipment delivers unbeatable performance and accuracy, combined with peerless backup and support. We deliver data logging equipment and sensors to a huge range of blue chip OEMs all over the world. We are unique in that our PurePhase GPS technology has been developed in house and is purpose designed for automotive testing.
We work with a wide range of blue chip international companies, public organisations, as well as smaller organisations to provide custom solutions. We are very experienced in electronic product development, software development in a range of languages. We have particular expertise in high precision GPS, inertial systems, video, GSM, data logging and CAN communications.Working Hours :Monday - Friday, with shifts to be confirmed.Skills: IT skills,Attention to detail,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Using the formal call logging system in place, and be responsible for the quality of the information recorded – to be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
Recognising when a call is urgent and escalate accordingly;carrying out configuration and testing of new kit prior to install at customer site
The ability to work as part of a team, whilst remaining self-motivated in managing your own workload
The ability to demonstrate an excellent customer service focus when dealing with clients
Training:The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Training Outcome:
Move to IT Support Engineer - or if Apprentice shows a keen interest in other areas of the company we are always looking for more people - IE Security, AI
Employer Description:Assured Digital Technologies combines the strengths and value to customers of two highly respected IT businesses: MDS Technologies and Bristol IT Company.
The merger of the two businesses generates an even greater proposition for organisations through the compelling and significant complimentary portfolio of services and competencies derived from working with Government, Public Sector and Private Sector/Commercial organisations.
We provide a range of services from Managed IT to Software Development and have over 30 years’ experience.Working Hours :Monday - Friday, Flexi Shift, 8 hours between 7.30am – 5.30pm (1 hour lunch).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
As an Apprentice DevOps Engineer in the APIM Team, your key responsibilities are:
Work as part of the team, to ensure that service level agreements are being met
Monitor the service and develop innovative solutions to identified issues
Support internal teams with onboarding onto the APIM service
The Logging, Monitoring and Alerting (LMA) team are responsible for providing a standard approach to all monitoring and alerting in the Met Office. These supported tools are critical for enabling all of the Met Office’s production services and are utilised across a number of different infrastructures i.e. AWS Cloud, Azure Cloud, Linux, etc. As a core service provider, you will have exposure to a number of different technical teams within the Met Office. The key skills that we are looking for from an Apprentice DevOps Engineer with the LMA Team are:
The ability to work as part of a team and when required, to work autonomously
Enjoy problem solving - can develop innovative solutions to identified issues
Support internal teams onboarding onto the LMA service
Programming/scripting knowledge or experience preferably using Python
Training:We would look for you to join us in September 2025 with your apprenticeship training beginning shortly afterwards. You would have 1 day per week dedicated to your 20% off the job training. The training will mostly be delivered online as well as self study with the training provider, QA.
Before applying, we recommend you consider if the delivery method suits your learner needs along with whether you feel you are committed to your own development and training, as this element forms a significant aspect of a modern apprenticeship.
The job may be suitable for hybrid working.
All details will be confirmed upon interview.Training Outcome:There is potential for it to develop into a permanent position on successful completion of your apprenticeship.Employer Description:Everything we do is based on world-leading science and enhanced by the close working relationships we have with partners around the globe. We collect and make sense of massive amounts of data every day, using cutting-edge technology to deliver it into the hands of the people that need it, when it matters.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Non judgemental....Read more...
Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional IT Systems Engineer. This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent. We are seeking a skilled professional to play a key role in designing, maintaining, and optimizing critical IT systems that support worldwide operations. This partnership reflects Holt Executive's dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success.
Shape the Future of IT Systems in Global Connectivity
We are looking for a skilled IT System Engineer to join our dynamic team, where you will play a key role in delivering high-performance IT infrastructure solutions. This is an exciting opportunity to work on cutting-edge systems that enable seamless connectivity across diverse industries.
About the Role:
As an IT System Engineer, you will be responsible for designing, implementing, and maintaining IT systems and networks, ensuring their reliability, security, and scalability. You will collaborate with cross-functional teams to deliver solutions that meet business needs and exceed customer expectations.
Key Responsibilities:
- Design, configure, and maintain IT infrastructure, including servers, networks, and storage systems.
- Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
- Implement and manage security protocols to protect IT systems and data.
- Support virtualization and cloud-based environments to enhance scalability and flexibility.
- Conduct system upgrades, patches, and backups to maintain robust infrastructure.
- Collaborate with internal teams and external stakeholders to deliver IT solutions that align with project goals.
- Provide technical support and training to users as needed.
- Document system configurations, procedures, and maintenance logs.
Requirements:
- Bachelors degree in Computer Science, Information Technology, or related field.
- Proven experience in IT systems engineering, with expertise in server and network administration.
- Strong knowledge of virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
- Familiarity with IT security best practices and tools, such as firewalls, antivirus, and encryption.
- Proficiency in Windows and Linux operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
Desirable Skills:
- Experience with satellite or telecommunications systems.
- Certifications such as CCNA, MCSE, or AWS Certified Solutions Architect.
- Knowledge of ITIL processes and frameworks.
- Experience with scripting or automation tools (e.g., PowerShell, Bash, Ansible).
What We Offer:
- Competitive salary and benefits package.
- Flexible working options.
- Opportunities for professional development and certifications.
- A collaborative and inclusive work environment.
- The chance to work on impactful projects in a cutting-edge industry.
If youre ready to take on a challenging and rewarding role in IT systems engineering, wed love to hear from you.
Apply Now to be part of a team thats shaping the future of global IT connectivity. We are also a Disability Confident employer.....Read more...
Embedded Software Developer - Leading Software House - York
(Tech Stack: Embedded Software Developer, C, C++, C#, Multi-Threaded and Multi-Process Programming, Microcontroller programming, QNX/Windows)
I am currently recruiting on behalf of my client, a forward-thinking Software House based in York, who are seeking a talented Embedded Software Developer to join their team. This is a fantastic opportunity to work with cutting-edge technologies and contribute to innovative projects within a collaborative environment.
Essential Skills:
Proficiency in high-level programming languages, particularly C, C++, and C#
Experience with real-time programming
Strong background in multi-threaded and multi-process programming
Expertise in microcontroller programming
Familiarity with communication systems and protocols (e.g., RS232, RS485, SPI, I²C, Ethernet)
Hands-on experience with PCB breadboard prototyping, including the use of soldering irons and hand tools
Ability to design both analogue and digital electronic circuits
Competence in PCB design using Altium or equivalent software
Experience in completing and verifying designs and accompanying documentation
Desirable Skills:
Knowledge of embedded Linux or RTOS
Firmware development expertise
Familiarity with FPGA programming
Experience with wireless communication protocols (e.g., Bluetooth, WiFi)
Understanding of industrial automation and control systems
Key Responsibilities:
Design and develop embedded software for a variety of applications
Collaborate closely with hardware engineers to integrate software and hardware components
Conduct testing and debugging of embedded software and systems
Participate in design reviews and contribute to the overall product development process
Ensure compliance with industry standards and best practices
Benefits:
Competitive salary based on experience
Opportunity to work on innovative projects with a supportive team
Flexible working hours
Comprehensive health insurance and additional benefits
If you are an experienced Embedded Software Developer looking to take the next step in your career, I would love to hear from you. Please apply with your updated CV and a cover letter detailing your relevant experience and why you would be a great fit for this role.
Location: York, UK
Applicants must be based in the UK and have the right to work in the UK even though remote work is available.
To apply for this position please send your CV to Matt Jones at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/RG/ESD....Read more...
Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional IT Infrastructure Engineer. This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent. We are seeking a skilled professional to play a key role in providing day-to-day hands on technical support and management of the internal Corporate and customer-managed IT Infrastructure and projects. This partnership reflects Holt Executives dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success. Be Part of the Future of Global Connectivity
We are seeking a talented and motivated IT Infrastructure Engineer to join a dynamic team working on cutting-edge connectivity solutions. This is a fantastic opportunity to be part of a forward-thinking organization, contributing to the development and maintenance of advanced systems that enable seamless communication across industries worldwide.
About the Role: The role involves providing hands-on technical support and management of both internal and customer IT infrastructure, ensuring 24/7 service delivery, and acting as an expert on corporate systems and servers, while supporting internal users and remote sites globally Key Responsibilities:
- Build, maintain, and support physical/virtual environments, network storage, and backup/recovery systems to ensure high service availability.
- Manage and support corporate IT infrastructure for HQ, remote offices, and customers, ensuring seamless operation and integration.
- Ensure server builds and network configurations align with IT security policies and accreditation standards.
- Maintain software compliance for server operating systems, applications, and client licenses, including regular audits.
- Monitor server and service performance to ensure efficient operation.
- Manage email infrastructure, including Exchange, cloud continuity services, SPAM filtering, and mobile device management (MDM).
- Adhere to departmental change control processes and contribute to CCB meetings.
- Build and maintain IT hosting infrastructure, including storage, virtual environments, email, and backups.
- Build and maintain IT security infrastructure, including antivirus, update/patch management, and web filtering.
- Build and maintain telephony equipment and servers, and install telephones on desks.
Requirements:
- HND/Degree in Computer Science or related discipline, or at least 10 years experience in a demanding environment with a 100+ user network, including remote sites.
- Extensive experience with virtual environments (VMware).
- In-depth experience with email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.
- Strong knowledge of Windows OS administration, Active Directory management, Group Policies, user/group management, and PowerShell.
- Extensive experience maintaining server hardware and storage systems (NAS, SAN).
- Strong understanding of IT security (anti-virus, hard drive encryption, client hardening, authentication).
- Experience in High Availability environments, including clustering and disaster recovery.
- Solid technical knowledge of IP network fundamentals.
- Ability to achieve Direct Vetted Status (DV).
Desirable Skills:
- Linux knowledge an advantage
- Experience of Blackberry UEM server or Mobile Device Management (MDM).
- Experience of administering and supporting IP phone systems.
- In-depth experience of SNMP monitoring tools. Author: Nigel Quinn Document: IT Infrastructure Support Engineer Page: 4 of 4 Version 1.0 Date of Issue:
- A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server.
- Relevant Microsoft qualifications are a strong bonu.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and certifications.
- A collaborative and innovative work environment.
- The chance to work on impactful projects in a fast-evolving industry.
If youre passionate about technology and eager to play a critical role in delivering innovative connectivity solutions, wed love to hear from you. Apply now to join a team dedicated to shaping the future of global communication. We are also a Disability Confident employer.....Read more...
We are now searching for 3 candidates to join us on a IT Azure Level 3 Apprenticeship.
Under supervision, you will assist and provide a key second line incident management support service to all users via telephone, remote support software and site visit.
Duties will be to:
Provide a key second line Incident Management, Request Fulfilment technical support service to all users via telephone, remote support software and site visit
Provide second line assessment and prioritisation of all Incidents and Requests, with a view to service restoration or fulfilment as quickly as possible and or functional escalation as appropriate within agreed process and procedure
Analyse information obtained from first line support and computer users on all desktop related IT incidents and issues to enable resolution
Respond to and resolving all incidents within agreed service levels
Escalate unresolved incidents to third line support specialists with full information
Provide day-to-day management and monitoring of team specific ITBM support queue within agreed Service Level Agreements updating and or closing tickets and providing confirmation to the Customer as required
Update the Ticket status and progress throughout lifecycle, including chase updates, reassignments, Resolution & Closure verification
Provide a professional, efficient and reliable Customer Service to all supported users utilising good communication and customer relationship skills
The post holder will attend operational, and project meetings as required, particularly linked to Go Live projects and if their IT/Systems expertise required
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and Powershell
Training Outcome:This apprenticeship comes with the possibility of gaining full-time employment upon successful completion of the course.90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Benefits:
Free Tea and Coffee
Free uniform provided
Cycle to work scheme
NHS Blue light card for discount at major stores
Employer Description:UHB is one of the largest teaching hospital trusts in England, serving a local, regional, national and international population.
The IT Services Technical Support Team provides second line support services for all internal and external IM&T Incidents, Routine Requests, Service Requests and inquiries.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
About the Role:
We are seeking an experienced Level 2 Support Analyst to join a dynamic IT team in Queensland. This role is ideal for a highly skilled professional with strong technical expertise, excellent problem-solving skills, and a passion for providing exceptional IT support. You will be responsible for handling escalations, assisting Level 1 technicians, managing IT infrastructure, and ensuring smooth IT operations within the organization.
Key Responsibilities:
Provide Level 2 technical support and troubleshoot IT issues efficiently.
Assist Level 1 technicians and escalate issues to Level 3 when necessary.
Maintain and support network infrastructure, including firewalls, switches, and PCs.
Administer and support Microsoft Intune and Azure environments.
Perform hardware imaging and asset management.
Monitor and manage IT service tickets, SLAs, and ITSM systems.
Work closely with internal stakeholders to ensure seamless IT support.
Apply ITIL best practices for incident, problem, and change management.
Provide exceptional customer service and maintain strong communication with end users.
Key Requirements:
8+ years of experience in IT support.
Advanced knowledge of TCP/IP, Linux OS, and Windows Operating Systems.
Strong expertise in networking, hardware stacks, firewalls, and security protocols.
Proficiency in Microsoft Intune and Azure administration.
Demonstrated experience in IT asset management and imaging.
ITIL and ITSM experience, with a strong understanding of SLA management.
Ability to manage stakeholder expectations and provide effective IT solutions.
Strong communication skills and a team-oriented mindset.
What’s in It for You?
Work with a dynamic and supportive IT team.
Gain valuable experience in a fast-paced IT environment.
Competitive contract rate.
Opportunity to expand your technical expertise and career growth.
If you're a Level 2 Support Engineer looking to take the next step in your career, we’d love to hear from you!
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
Position Title: Security Engineer
Location: Sydney or Newcastle
Contract Type: 12-Month Daily Rate Contract
Work Rights: Must have full Australian working rights
Position Overview
The Security Engineer position exists to ensure a safe and secure computing environment for both employees and members. This role is responsible for identifying vulnerabilities, responding to security incidents, designing and implementing Information Security Architecture, and configuring systems to enhance security features. The Security Engineer will work in a fast-paced business environment, addressing security threats, resolving technical faults, and implementing real solutions efficiently.
Key Responsibilities
Maintain security software and hardware, including firewalls, intrusion detection systems, identity & access management, and vulnerability management.
Identify emerging security trends, vulnerabilities, and threats to proactively mitigate risks.
Interpret threat intelligence advisories and recommend appropriate security measures.
Source, evaluate, and implement new security solutions to enhance organisational protection.
Conduct proactive research to analyse security weaknesses and recommend improvements.
Work closely with vendors to integrate security technologies.
Contribute to the development and refinement of security policies and procedures.
Monitor security solutions, execute vulnerability scans, and address data security concerns.
Required Skills & Experience
Qualifications (Mandatory):
Tertiary qualification in Information Technology or related field
CISSP or CISM certification
Experience & Skills:
Minimum 5 years' experience in a technical security role.
Proven expertise with firewalls, intrusion detection systems, identity & access management, and vulnerability management.
Strong understanding of Linux and Windows operating systems.
Experience with configuration management tools.
Familiarity with scripting languages (e.g., Python, PowerShell).
Knowledge of security within cloud platforms.
Understanding of modern IT architectures (e.g., hybrid cloud, IaaS, PaaS).
Experience with Rapid7 and CrowdStrike (nice to have).
Ability to multi-task, prioritise, and manage time effectively.
Strong problem-solving skills and ability to work in high-pressure environments.
Excellent communication skills with the ability to explain security concepts to non-technical stakeholders.
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