Job Title – Customer Service Assistant
Location – Whitechapel E1
Contract – Temp
Hours – 35
Role summary –
Join our team and become the front line ambassador for our vibrant library, learning, and information services. As a Customer Service Assistant, you'll provide exceptional support to our diverse community, ensuring every visitor receives a warm welcome and access to the resources they need. Your role will contribute to the delivery of national library initiatives
Key Responsibilities:
Be the initial point of contact, offering assistance and positive solutions in person, over the phone, or digitally.
Deliver high-quality library, learning, and information services that exceed customer expectations.
Collaborate with fellow Customer Service Advisors and Assistants to maintain the smooth operation of the Store.
Welcome and engage Store users, promoting our services and ensuring a welcoming atmosphere.
Provide courteous and efficient customer service, offering guidance and assistance as required.
Uphold high standards of customer care, addressing individual needs and handling complaints professionally.
Support Store objectives and maintain site regulations in collaboration with security staff.
Offer flexibility to cover staffing gaps and ensure uninterrupted service delivery.
Assist with shelving, stock management, and promotional activities.
Register new members and facilitate self-service systems for customers.
Ensure the store remains tidy and presentable, welcoming customers with a clean environment.
Contribute to Store programs and activities for all age groups, from storytelling to homework clubs.
Support learning and library activities, providing guidance and access to resources.
Maintain cleanliness and safety standards in accordance with Health & Safety protocols.
Promote equality and inclusion, ensuring services are accessible to all.
Support organisational learning and innovation, participating in training and development activities.
Promote sustainability and accountability in all aspects of work.
Requirements:
Willingness to work evenings and weekends.
Completion of a DBS check.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Marketing Assistant
Location: Farnham, Surrey
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of optical and hearing care services, dedicated to delivering outstanding service to its clientele.
The Role:
As a Marketing & Digital Coordinator, youll play a vital role in managing various projects across the companys branches and online platforms.
Responsibilities:
? Coordinate offline campaigns and ensure seamless distribution of marketing materials.
? Manage stock library images and maintain accuracy in content.
? Oversee the LOHC & THCP POS portal to ensure content accuracy.
? Organise local marketing events and identify opportunities for maximising ROI.
? Ensure photographic library and marketing filing system remain current.
? Collaborating with the marketing team to exceed sales KPIs.
? Assist in content creation for digital platforms and update company websites with engaging content.
? Support social media and email marketing efforts.
? Contribute innovative ideas for campaigns and collateral.
? Attend branch visits and marketing team meetings.
Requirements:
? Previously worked as a Marketing & Digital Coordinator or in a similar role.
? A-Levels or equivalent diploma / NVQ in marketing.
? Excellent organisational and communication skills.
? Attention to detail and ability to meet deadlines.
? Practical knowledge of design software would be beneficial.
? Background in offline and online environments, particularly in a retail setting and would be beneficial.
Benefits
? Competitive salary
? Company events
? Opportunity for professional development
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in re....Read more...
Marketing Assistant
Location: Farnham, Surrey
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of optical and hearing care services, dedicated to delivering outstanding service to its clientele.
The Role:
As a Marketing & Digital Coordinator, youll play a vital role in managing various projects across the companys branches and online platforms.
Responsibilities:
* Coordinate offline campaigns and ensure seamless distribution of marketing materials.
* Manage stock library images and maintain accuracy in content.
* Oversee the LOHC & THCP POS portal to ensure content accuracy.
* Organise local marketing events and identify opportunities for maximising ROI.
* Ensure photographic library and marketing filing system remain current.
* Collaborating with the marketing team to exceed sales KPIs.
* Assist in content creation for digital platforms and update company websites with engaging content.
* Support social media and email marketing efforts.
* Contribute innovative ideas for campaigns and collateral.
* Attend branch visits and marketing team meetings.
Requirements:
* Previously worked as a Marketing & Digital Coordinator or in a similar role.
* A-Levels or equivalent diploma / NVQ in marketing.
* Excellent organisational and communication skills.
* Attention to detail and ability to meet deadlines.
* Practical knowledge of design software would be beneficial.
* Background in offline and online environments, particularly in a retail setting and would be beneficial.
Benefits
* Competitive salary
* Company events
* Opportunity for professional development
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketer you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketing Specialist you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketing Specialist you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketing Specialist you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
