GLL is currently recruiting Leisure Team Member Apprentice to work in Newham Leisure Centre, Newham, E13 8SD. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities and more, at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
Understand the services and products on offer to assist with customer questions and queries.
Support different types of customers with different needs.
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
Support the centre to deliver swimming lessons where required (qualification dependent).
Share knowledge with customers on the role exercise plays in health and well-being.
Conduct customers' gym inductions and health screening where required (qualification dependent).
Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
Support GLL's visions and values. *
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
Achieve and maintain all necessary qualifications, including ongoing CPD training.
Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
Certificate in Teaching Swimming
Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location. Newham Leisure Centre 281 Prince Regent Lane London E13 8SD.Training:The candidate will receive full on-the-job training from the employer as well as 20% off-the-job training. They will also receive a full wrap-around service from SCL.Training Outcome:The apprentice will be able to progress on to a team leading qualification if desired, once they have completed their Leisure Team Member apprenticeship.Employer Description:As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
Working Hours :This will be discussed at the interview stage.Skills: Communication skills,Organisation skills,Swimming Skills,Team working....Read more...
GLL is currently recruiting for a Female Leisure Team Member Apprentice to work in Clissold Leisure Centre, Hackney, N16 9EX. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. As a female Leisure Team Member, part of your responsibilities will include pool, gym supervision during female-only sessions. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience:
Understand the services and products on offer to assist with customer questions and queries
Support different types of customers with different needs
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependent)
Share knowledge with customers on the role exercise plays in health and wellbeing
Conduct customers' gym inductions and health screening where required (qualification dependent)
Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience:
Support GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manager
Achieve and maintain all necessary qualifications, including ongoing CPD training
Keep up to date with trends and developments in the leisure industry. As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship
Training:Leisure Team Member Level 2.
The apprentice will receive full on the job training from the employer, they will also receive 20% off the job training, as well as a full wrap around service from SCL.Training Outcome:The apprentice will be able to progress on to a team leader qualification, once they have completed their apprenticeship if desired.Employer Description:GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyleWorking Hours :This will be discussed at the interview stage.Skills: Communication skills,Swimming Skills ,Organisation skills,Team working....Read more...
GLL is currently recruiting a Leisure Team Member Apprentice to work in Wimbledon Leisure Centre, Merton. SW19 1EW. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
Understand the services and products on offer to assist with customer questions and queries
Support different types of customers with different needs
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependent)
Share knowledge with customers on the role exercise plays in health and wellbeing
Conduct customers' gym inductions and health screening where required (qualification dependent)
Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience
Support GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manager
Achieve and maintain all necessary qualifications, including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
Certificate in Teaching Swimming
Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.Training:
The candidate will receive full on the job training from the employer as well as 20% off the job training, they will also receive a full wrap around service from SCL
Training Outcome:
The apprentice can progress on to a Team Leader qualification once they have completed their Leisure Team Member apprenticeship
Employer Description:About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
Working Hours :This will be discussed at the interview stage.Skills: Communication skills,Organisation skills,Team working,Swimming Skills ....Read more...
GLL is currently recruiting a Leisure Team Member Apprentice to work in Wantage Leisure Centre, Vale of White Horse, OX12 9BY.
If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us.
This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities – and more – at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do: Customer Experience
Understand the services and products on offer to assist with customer questions and queries.
Support different types of customers with different needs.
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
Support the centre to deliver swimming lessons where required (qualification dependent).
Share knowledge with customers on the role exercise plays in health and wellbeing.
Conduct customers' gym inductions and health screening where required (qualification dependent).
Plan and deliver exercise sessions to meet customers' health and fitness goals. People Experience
Support GLL's visions and values.
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
Achieve and maintain all necessary qualifications, including ongoing CPD training.
Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.
You will be enroled on to a Leisure Team Member apprenticeship programme, which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
Certificate in Teaching Swimming
Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.Training:The apprentice will receive full on-the-job training by the employer as well as 20% off-the-job training. They will also receive a wraparound service from SCL.Training Outcome:The apprentice can progress on to a team leader qualification if desired, once they have completed their Leisure Team Member qualification.Employer Description:GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.Working Hours :This will be discussed at the interview stage.Skills: Customer care skills,Swimming Skills ,Physical fitness,Organisation skills....Read more...
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do: Customer Experience
Understand the services and products on offer to assist with customer questions and queries
Support different types of customers with different needs
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependent)
Share knowledge with customers on the role exercise plays in health and wellbeing
Conduct customers' gym inductions and health screening where required (qualification dependent)
Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience:
Support GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manager
Achieve and maintain all necessary qualifications, including ongoing CPD training
Keep up to date with trends and developments in the leisure industry
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
Certificate in Teaching Swimming
Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity.Training:Leisure Team Member level 2.
The apprentice will receive full on the job training as well as 20% off the job training, they will also receive a full wrap around service.Training Outcome:The apprentice will be able to progress on to a team leader qualification once they complete their Level 2 Leisure Team Member Apprenticeship.Employer Description:GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities.Working Hours :This will be discussed at the interview stageSkills: Customer care skills,Swimming Skills ,Organisation skills,Team working....Read more...
This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role
We are an accredited Living Wage employer with industry-leading rates of pay
We can offer a career, not just a job, with extensive Learning & Development support available
A uniform will be supplied and must be worn
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in
As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business
Additionally, GLL offers employees a range of employment benefits:
Access to a pension scheme
Health Assurance and access to Counselling services
Access to the tax-efficient Ride to Work bicycle purchase scheme
Free annual eye tests
Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
The right to stand for the Society board and to vote for board members to represent you
Access to team building and fun events such as treks, concerts, outings, etc.
Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet
About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
A permanent employment contract - part time and full-time
A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So, whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location
Training:Leisure Team Member Level 2.
The apprentice will receive full on the job training from the employer, they will get 20% off the job training as well as a full wrap around service from SCL.Training Outcome:The apprentice will be able to progress on to the next level if desired, once they have completed their Leisure Team Member Level 2 Qualification.Employer Description:* GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
* As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Working Hours :TBC at the interview stage.Skills: Customer care skills,Team working,Swimming Skills,Physical fitness....Read more...
Store Manager Hampton Hill, London Fantastic Opportunity to join a growing charity retailerSalary up to £30,000 per annum dependant on experience plus benefits including bonus.
My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage theit successful store in Hampton Hill.
As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Senior Retail Leadership team so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liasing with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity’s values
About You:
Essential:
Previous retail leadership experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Passion for sustainability and social impact
Experienced gained within a charity retail setting would be advantageous
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Assistant Showroom Manager – Step Into a World of Luxury Location: Notting Hill, London Salary: £28,000 – £34,000 (DOE) Hours: Full-time | 10am–6pm, Monday to Saturday | No Sundays
Looking to elevate your retail career? If you’re ready to swap high street hustle for a slower-paced, service-led environment, this is your chance to join a celebrated, family-owned jewellery brand in the heart of Notting Hill. Their beautifully curated showroom is known for its craftsmanship, creativity and unmistakably elegant atmosphere.
Whether you’re currently a Senior Sales Assistant, Supervisor or Assistant Manager in fashion, accessories or jewellery, this role gives you the space to build meaningful relationships with customers, represent a premium product and enjoy a more balanced working week.
Why you’ll love this role
No Sunday trading – reclaim your weekends
Luxury product & clientele – enjoy one-to-one, consultative service
A brand with heritage – creativity, craftsmanship and loyal customers
A small, supportive team – where your contribution is seen and valued
A true step up – move away from fast-paced retail into a refined, boutique setting
What you’ll be doing
As Assistant Showroom Manager, you’ll support the smooth running of the showroom and set the tone for exceptional service on the shop floor. You’ll welcome both local and international clients, guide a small team, uphold impeccable visual standards and ensure every detail, from displays to online orders, reflects the quality of the brand.
What we’re looking for
Experience as an Assistant Manager, Supervisor or Senior Sales in fashion, jewellery or accessories
A track record of delivering exceptional service and driving sales
A polished, confident and proactive approach
Genuine passion for design, craftsmanship and luxury lifestyle products
Someone excited to step into a calmer, premium retail environment
What’s on offer
Competitive salary up to £34,000 DOE
A stunning showroom in vibrant Notting Hill
No Sundays – improved work-life balance
Real scope to grow your career in luxury retail
If you’re ready to leave fast fashion behind and step into a boutique environment where customer experience truly matters, we’d love to hear from you.
Apply today and discover your future in luxury retail.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Store Manager – Charity Retail
Gatehouse Way, Aylesbury Salary: £30,176.55 per annum Hours: Full-time, 5 days per week Contract: Permanent
Free on site Parking
Make a difference through retail. Lead a store at the heart of the community.
We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager.
The Role – Store Manager (Charity Retail)
As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery.
Key Responsibilities:
Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience
Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets
Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation
Recruit, induct, train and retain volunteers, creating a positive and inclusive environment
Manage stock effectively, with a strong focus on donated goods and visual merchandising
Line manage the store team, including performance reviews, KPIs and development plans
Ensure high standards of compliance, health & safety and brand presentation
About You
We’re looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail.
You will bring:
Proven experience managing a large team in charity retail or commercial retail
A strong track record of achieving and exceeding sales targets
Experience working with and supporting volunteers
Excellent people management and leadership skills
A passion for donated stock, sustainability and ethical retail
A positive, solution-focused and “can-do” attitude
Strong organisational skills, particularly around stock management
Benefits:
Competitive salary of £30,176.55 per annum
Workplace pension – 5% employer contribution (option to increase to 6%)
26 days annual leave plus bank holidays, increasing with service
Generous company sick pay
Enhanced maternity, paternity and adoption leave
Access to Smart Health, including 24/7 online GP
Employee Assistance Programme
Life assurance (3x salary)
Membership of the Blue Light Card discount scheme
Supportive culture with a strong focus on work–life balance
Apply Now
If you’re an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Community Manager- Supported Housing & Homelessness Services Oxford Full Time – 37.5 hours per week (7-day rota) Salary: £45,000 – £50,000 per annum (DOE) Permanent
About the role
We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team.
This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness.
This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community.
Key responsibilities
Operational management of a 24-bed supported accommodation service and additional move-on housing
Leadership, line management and development of support staff and volunteers
Oversight of safeguarding, risk management and psychologically informed environments (PIE)
Ensuring high occupancy levels, effective referrals and timely move-on outcomes
Managing needs assessments, support planning and casework systems (CRM)
Working closely with social enterprise, learning & development and fundraising teams
Health & Safety, facilities and premises management
On-call rota participation and emergency response management
Contributing to organisational strategy as part of the senior management team
About you
You will bring:
Significant experience in a supported housing, homelessness or vulnerable adults setting
Proven leadership and people management experience
Strong knowledge of safeguarding, trauma informed practice and strengths based approaches
Experience working with individuals with complex needs, including mental health and substance misuse
Excellent communication, report-writing and stakeholder engagement skills
Confidence managing challenging situations calmly and professionally
A strong belief in equality, dignity and the potential of every individual
Desirable experience includes:
Housing management or supported accommodation qualifications
CRM systems such as Homeless Link In Form
Charity, social enterprise or not-for-profit sector experience
What’s on offer
Salary of £45,000 - £50,000 per annum
33 days annual leave (including bank holidays)
Employer pension contribution (up to 5%)
Flexible working options (role-dependent)
Enhanced wellbeing support and clinical supervision
Comprehensive induction, training and development
Inclusive employer committed to fair and values-based recruitment
Safeguarding
This role involves working with adults at risk and is subject to an enhanced DBS check. The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment.
Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026
Applications will be reviewed on receipt, so early application is encouraged.
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To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
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