Quality TechnicIan / QC Clevedon Competitive Salary + Excellent Benefits My Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking a QC Technician who will join their QC team The role of the Quality TechnicIan / QC is part lab / part office based Quality TechnicIan / QC Responsibilities: QC testing of all materials and QC release and samples despatched to the Lab Setup and run the daily taste panel Carry out product testing including moisture, GCMS and others (if required training will be provided) Support the Production Team answering queries and processing paperwork Support the business with specific projects Ensure all factory retained samples are stored and catalogued Take microbiology swabs and water samples Preparation of samples for external testing Upload and maintain accurate data on file and within the Company IT platform Maintain and calibrate QC testing equipment Conduct factory audits Comply with all Company hygiene, environmental and health and safety requirements QC Technologist / Quality Technician Skills Required ·Previous Lab experience ideally in a food /drink environment. ·Full right to work in the UK ·Good computer skills and happy to carry out administration tasks. QC Technologist Salary and Benefits A competitive salary + excellent benefits This role is commutable from Bristol, Clevedon, Yatton, Weston Super Mare, Portishead and surrounding area s This role would suit a candidate seeking a role as a lab assistant, QC Technician, lab technician laboratory assistant, laboratory technician, product tester, quality assistant, quality controller, quality technician or development technician, chemistry graduate, biology graduate, microbiology, food science Grad ....Read more...
Laboratory Coordinator / Customer Service Representative is required for a Permanent role for an established global company in the Birmingham / West Bromwich area. Salary up to £25,000 (DoE) + excellent benefits (see below). The Laboratory Coordinator will be working 40 hours Mon–Fri Days possibly on a hybrid basis (once trained up) plus possible flexi-time based over the core business hours.
Salary & Benefits:
Salary up to £25,000 pa (DoE)
40 hours per week, Monday to Friday 8am – 4:30pm (possible flexi-time)
Hybrid working, once trained up.
26 days hols + B/hols
In-house and external training provided
Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)
Life Assurance (6x basic salary)
Salary sacrifice heath care scheme (BHSF)
Company sick pay after qualifying period of one year
Perkbox
Objective: Reporting to the Laboratory Manager, working as part of a laboratory team in providing our customers with excellent, technically competent service and support the laboratories to deliver a maximum five-day turnaround for all items sent to our Birmingham based laboratories.
The successful Laboratory Coordinator / Customer Service Representative day to day duties will include:
Full understanding of all laboratory logbooks and ongoing orders (order tracking).
Building a weekly report which encompasses all laboratories and reporting to the Laboratory Manager.
Raising courier collections from customer sites
Management of sub-contracted orders
Retrieving third-party quotes / raising & receipting of purchase orders and chasing third parties
Taking calls & queries regarding current orders on lab email or phone.
Handling failure reports
Quoting customers for replacements or repairs
Ordering replacement products – chasing and keeping on track.
Updating planner, organising customer drop offs & collections for Stores & Delivery Operative
Contacting customers to organise drop-offs & collections.
Additional laboratory administrative tasks; including data entry on occasion.
Working with the laboratory team on continuous improvement projects.
Scheduling field calibration work.
Any other duties deemed appropriate within the scope of the role and in line with skills and experience.
To observe and comply with all Company policies.
To undertake and attend training courses is necessary to develop and maintain competence to undertake the role.
The ideal Laboratory Coordinator / Customer Service Representative role will majority of the following experience / skills / characteristics:
5 GCSE qualifications at grades A*-C / 4-9, or equivalent
Relevant business, customer service or administration qualifications.
Experience in customer services or sales for an engineering or manufacturing company to other businesses.
Excellent telephone manner and communication skills
Excellent IT skills - MS Word, MS Excel, Outlook
Administrational experience, able to raise and process quotes, purchase orders, invoices etc.
Good organisational skills able to prioritise, multi-task and work to deadlines
Friendly, approachable and flexible as role may evolve in time.
Hardworking, willingness to learn, pursue self-development and provide a quality service to customers.
Prior experience of using CRM system, preferably Salesforce (desirable)
Experience of Asset Management / Goods In/Out (desirable)
To have a basic understanding of the calibration process and laboratory quality systems (desirable)
Key Words: Laboratory Coordinator, Customer Service Representative, Administrator, CSR, Admin Assistant, Asset Management, Stock Control, Administration, Clerical, Asset Co-ordination, Internal Sales, B2B, Business to Business, MS Office, Equipment Co-ordination, Customer Services, Procurement, Purchase, Buying, MS Office, CRM, Customer Relation Management Software, Salesforce, Calibration, Engineering, Manufacturing, Aerospace, Automotive, Full Time, Permanent, Hybrid, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, West Midlands
The successful Laboratory Coordinator / Customer Service Asset Controller will need to be methodical, numerate, organised, possess good communication skills, PC literate (Outlook, Word & Excel). flexible as you may be required to work overtime and other duties not mentioned in this job description. You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.
If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.....Read more...
Assistant Technical ManagerShepton Mallet £ UP TO 35,000 DOEMy Client is a fast growing Food manufacturer who is now seeking a Assistant Technical Manager to join their team. Reporting into the Senior Management team, you will be an integral part of a medium-size, quickly growing company, taking the lead in all technical matters, and liaising across all departments to ensure excellent food safety standards are maintained, promoted, and further developed. You will ideally be seeking a role that will allow you to grow and develop as the company doesAssistant Technical Manager Key responsibilities: ·Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements ·Manage the company's complaint system e.g., responding, recording, and trending ·Develop and maintain the QMS and HACCP, TACCP & VACCP as team lead ·Managing company product specifications, including customers online portals ·Liaise with colleagues, Heads of Departments and Directors to maintain and develop B Corp certification ·To ensure that the standards of food safety, legality and quality defined within the Quality Management System are understood and implemented across site ·Managing any non-conformances or risks to the product, ensuring appropriate action is taken to close out and implement preventative actions ·Managing sampling on site for laboratory tests ·Quality control of traded good items ·Assist with NPD requirements; e.g., artwork proofing, shelf-life determination, and HACCP risk assessments ·Actively and effectively manage and promote a food safety culture within the site ensuring all health and safety requirements are met, regularly reviewed and action plans developed and implemented. ·Communicate, liaise & escalate issues with the Directors, Heads of Departments, and colleagues where necessary. ·Lead the traceability team, and oversee traceability exercises.Assistant Technical Manager Key Skills: ·Ideally trained to a degree level in a food science discipline ·Must understand BRCGS Food Safety Issue 9 (August 2022) ·You will be Food Safety and HACCP Level 3 qualified plus ideally Lead Auditor ·You will be able to demonstrate working knowledge of raw material & packaging specifications, factory technical management, retail customer requirements, hosting food safety audits, BRCGS, QMS and HACCP If the role is of interest, then please send your CV today. , Assistant Technical ManagerThis role would suit candidates who have previously worked in roles such as Technical Administrator, Technical Officer, QMS manager, Quality Systems Manager, Supplier Assurance Manager, QA Supervisor, QA Manager....Read more...
