Machine Tools Technical Support Engineer based in Warwickshire

CNC Machine Tools Technical Support Engineer office based in Warwickshire Client My client are the largest CNC Machine Tools Manufactures in the world with offices in the USA, Europe and Asia. An excellent opportunity has arisen within Warwickshire area for an Experienced CNC Machine Tools Technical Support Engineer. Key Responsibilities: Communicating with customers via phone and email to diagnose probable cause of machine issues, and solving problems when possible. Booking our engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information within Mills in line with our Quality Processes. Qualifications/ Experience: Ideally ONC/HND/HNC Electrical/Electronic City & Guilds Either Electrical or Mechanically bias but willing to train in the opposite. You must have a history within a Field Service Engineer Capacity in the CNC Machine Tools Industry to apply for this position Package My client are paying an excellent salary and package, Basic salary of £35,000 Excellent bonus structure, Company Car, Pension, Health Care, For further vacancies please visit our website. www.hammondrecruitment.com If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.