Business Administration Apprentice

This is your chance to gain hands-on experience in a fast-paced environment, developing a wide range of administrative skills and receiving ongoing training and support.

This apprenticeship is more than just a job; it’s the start of a meaningful career. You’ll be part of a dedicated team that supports care staff, helping them deliver the highest standards of service. In return, we’ll invest in your personal and professional development, ensuring you leave the apprenticeship with confidence, experience, and skills for the future.

The apprentice will help maintain accurate records, assist with daily office tasks, and provide a vital link between office staff, carers, and clients.

The following are the core responsibilities of the apprentice. On occasion, there may be a requirement to carry out other tasks, depending on workload and staffing levels:

Communicating effectively with staff, carers, and clients while always maintaining confidentiality and handling sensitive information with compassion and professionalism. Assisting with the administration and processing of new client files, care records, and other paperwork. Supporting the scheduling and organisation of care staff, including helping with rota updates and documentation. Developing strong IT skills, including a good working knowledge of Microsoft Word, Excel, and Outlook, with a willingness to undertake training to extend skills further. Carrying out general office duties such as filing, printing, photocopying, and maintaining accurate records. Supporting the wider Care Support Office in ensuring smooth day-to-day operations.

 

Training Outcome:

Completing the apprenticeship will provide a strong foundation for a career within health and social care administration. The apprentice will gain valuable experience in client support, rota planning, compliance, record-keeping, and communication, all of which are essential skills within a care service office.

Progression opportunities may include:

Permanent employment within the organisation as an Administrative Assistant, Care Coordinator, or Office Support Officer. Advancement to higher-level apprenticeships in Business. Administration, Leadership & Management, or Health & Social Care. Specialisation in areas such as scheduling, recruitment, quality assurance, or compliance within the care sector.

With continued development and experience, the apprentice could progress to senior positions such as Care Coordinator, Office Manager, or Registered Care Manager, supporting the delivery of high-quality care services.

Employer Description:
Chenai Holistic Home Care Agency LTD is a dedicated domiciliary care provider delivering high-quality, person-centred support to individuals within their own homes across Essex County and the London Borough of Havering. We offer a wide range of care services, including day and night support, emergency response, and assistance with late hospital discharges, ensuring that our service users receive compassionate and timely care whenever it is needed. Our care services are tailored to meet the unique needs of a diverse client base, including: • Older people • Individuals with physical disabilities • People with sensory loss, including dual sensory impairment • Those living with mental health conditions • People with dementia • Individuals requiring palliative and end-of-life care Chenai Holistic Home Care Agency LTD operates within a supportive and professional care environment, where the focus is on dignity, independence, and holistic wellbeing. While not a large corporate provider, we are a committed and growing agency with strong local roots, offering a personal and community-based approach to care across Essex and Havering.

Working Hours :
Monday - Friday, 8.30am - 5.30pm, 1 hour for lunch.

Skills:
Communication skills,Attention to detail,Customer care skills,Presentation skills,Good Time Keeping,Consistent,Motivated,Positive Attitude,Adaptable