IT Technician Apprentice

Main responsibilities:

Troubleshooting Microsoft Windows 11 issues Troubleshooting Microsoft Office Monitoring backup of office servers as part of company disaster recovery plan Antivirus software – deployment and maintenance Setting up new employees and carrying out computer upgrades Working with Windows Server 2019/2022/2025 Office365 portal InTune (Mobile Device Management) SQL server

Active Directory:

Email gateway monitoring and maintenance Printer & scanning deployment and troubleshooting issues Networking – LAN and WAN Troubleshooting bespoke engineering software Troubleshooting Sage products Remote access Creating detailed documentation and user guides for Sirius systems Any other ad-hoc day-to-day tasks

Essential skills:

Excellent communication and interpersonal skills are a pre-requisite as liaising with all levels within the company and direct contact with suppliers will be a key part of the role. Manage own workload to meet given deadlines and targets Good problem-solving and diagnosis skills Prioritise and manage conflicting demands Enthusiasm for a career in IT Aptitude and willingness to learn and develop A commitment to undertake technical training and gain industry-recognised certifications Good written and oral communication skills Full UK driving license Maths & English Level 4/Grade C or equivalent Excellent customer service skills Demonstrate a positive and enthusiastic attitude

Training:
You will receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication Technician qualifications Functional skill maths and English (if required)

Training Outcome:
Upon successful completion of the apprenticeship, there is potential for a full-time role.

Employer Description:
The Sirius Group provides a comprehensive range of services to the construction industry. From planning, environmental, and geotechnical consultancy, our expertise extends to demolition, remediation, drilling and grouting and civil engineering projects. Our renewable energy assets provide green power to industry across the UK. Founded in 2003, The Sirius Group is an employee-owned Engineering and Consulting group providing high-quality design, construction, and engineering services across the UK. The Group currently employs around 260 people to investigate, design, develop and construct solutions for our clients.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Patience