Customer Service Apprenticeship

With 5 star reviews, Eye Emporium are looking for someone to help maintain this standard and contribute to the company’s growth. You will learn valuable skills regading all things optical, if you want to start your career in the optical world, look no further!

Tasks will include but not limited to:

Answering calls. Computer tasks, using word and Microsoft Excel. Learning Optical Customer service tasks. Learning Optical processses and standards. Monitoring stationery and ordering when required. Liaising with colleagues. Updating spreadsheets. General upkeep of the office and its day to day running.

Training:

Training will be delivered remotely. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date. 

Training Outcome:

For the right candidates, there is possibility of a permanent position and potential to progress to higher level qualification and position.

Employer Description:
We've been providing industry-leading eye care for 42 years. Our family-run stores have been dedicated to serving our local communities one pair of eyes at a time. We've grown since our humble beginnings in 1982, and we now operate 13 independent stores across London & the South East. Our mission is simple: to help you live life to the fullest through expert eye care. Over the years, we’ve cared for over 1 million eyes, and we’re just getting started. By 2040, we aim to reach 3 million—and beyond.

Working Hours :
Monday to Friday, shifts to be agreed, may work weekends.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience