E-Commerce Digital Content Specialist
JOB DESCRIPTION
The E-Commerce Digital Content Specialist is part of the E-Commerce Sales Team and is responsible for supporting all E-Commerce Sales Activities under the direction of the E-Commerce Sales Director for DAP Global, Inc.
This position is primarily responsible for auditing and entering skus within multiple retailer proprietary systems to support our efforts to grow E-Commerce Sales and Penetration.
Regular activities for this role include catalog updates, catalog validation, new item set ups within retailer proprietary systems, creating sales reports, diagnosing root cause of catalog changes, creating tickets with retailers, and optimizing product pages and sku listings to adhere to account standards and E-Commerce Sales Blueprints.
Additional responsibilities or special projects may be assigned as needed to support our growth.
Responsibilities
Key Focus on New Item Set ups, Catalog Updates and Validation Execute and Catalog Updates for Existing Items into Retailer Catalog Systems Populate and Maintain Custom Retailer Templates to Supply Accurate Product Specifications and Attribute Values Validate and Confirm items are Set Up Consistently, Adhere to Account Standards and Sales Blueprints.
Maintain Online Content for Retailers including Audits, Sku Availability, Pricing & Regulatory Status Audit and Validate Digital Assets and Content Publish through to Retailer Product Pages as Planned.
Open tickets within Retailer Systems and Follow through to Ensure resolution.
Develop and Implement A+ Digital Content Pages as Needed Analyzing User Generated Content for Insights and Responsive Content Opportunities Assist with Sales Reporting and Sales Trends as needed Perform Other Special Projects if requested
Requirements Bachelor's Degree in Sales & Marketing, Business Administration or E-Commerce Strong Interpersonal, Written and Verbal Communication Skills Comfortable Working in a Fast-Paced Evolving Environment with ability to Multitask Effectively Manage Multiple Projects and Deadlines.
Industry Experience and Product Knowledge a Plus, but not Required.
Ability to Work effectively in Stressful Situations Extremely Detail Oriented Analytical and Proofreading Skills Desire to Work in Team Based Environment, yet can Work Independently if needed Highly Proficient in Microsoft Excel and Data Entry Skills Strong Microsoft Excel Skills
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
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