Customer Service Apprentice

Enquiry and order processing including, Handling telephone enquiries in an efficient and effective manner, Resolving queries in relation to price, stock availability, order progress, customer concerns and credit non-returns. 

Training Outcome:

There may be an opportunity to gain a full time position after successful completion of this apprenticeship.

Customer Services Associate

Employer Description:
Every day, we help you experience a safer and more open world. As the UK’s leading supplier of door opening solutions, we provide everything from mechanical and electromechanical locks, digital door locks and smart access solutions, high-security doors, fire doors, and high-performance hardware. Right from the earliest design stage, our products are developed to meet the very highest standards for performance, safety and security, while also meeting all relevant legislation and regulation requirements for the UK and Ireland.

Working Hours :
37.5 hours per week Monday to Friday, 8am to 5pm (8am to 1pm on Friday)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working