Administrator

Job title – Administrator
Location – Romford, RM14
Contract – Temporary ongoing
Hours – Full Time 36 hours
Start Date: ASAP
We are currently recruiting for an administrator who will work as part of a team to carry out all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.
Duties would include:

Perform all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.
Provide support to the team in the delivery of an efficient and effective service.
Ensure that all records and information are maintained in accordance with data protection legislation and the company's policies and procedures.
Assist with the preparation of reports and statistical information as required.
Attend meetings and take minutes as required.
Undertake any other duties as required by the company.


Essential criteria and experience:


Record of achievement in front-line service delivery in a sensitive environment
Conducting regular and in-depth interviews with members of the public
Operating a reception facility
Accurate internal, & statutory record keeping
Producing standard work instructions to staff
Cash handling
Contributing to service improvement
Customer Care practice
Use of IT and relevant operating systems
Cemeteries and Crematorium administration
Understanding of the granting and transferring of Exclusive Rights of Burial
Use of databases, word processing and spreadsheets
Administration tasks relating to Cemeteries and Crematoria
Working understanding of Cemeteries and Crematorium legislative framework


If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk