Care Home Receptionist

Care Home Receptionist – Ware, Hertfordshire Location: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LPJob type: Full time, permanent Hours: 37.5 hours per week, 8am to 4pm, Monday to Friday Salary: £11.55 per hourCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate House Care Centre is a 109 bedded care home caring for elderly residents with a variety of nursing needs, including nursing care, dementia care, respite care, intermediate care and palliative care.We are currently looking for a Receptionist to join our team on a full time, permanent basis.

As our Receptionist you will meet, greet and sign in all visitors to the home ensuring that they have a warm welcome.

You’ll be responsible for ensuring that the reception area is always neat and tidy and answer all telephone calls, ensuring that messages are delivered in a timely manner or calls are transferred to the relevant person.

You will be the first point of contact for everyone that comes into the home or contacts the home, therefore, excellent communication skills are essential in order to be successful.What’s in it for you? 
Workplace pension schemeComprehensive induction and named buddy to help you settle inFree training and developmentSupport in achieving additional qualifications, including nationally recognised qualificationsWork in a friendly team with experienced staff‘Refer a Friend’ scheme where you can earn points and financial rewards via the Care Friends appAccess to the Blue Light Card which provides various discounts from hundreds of nationwide high street and online storesOpportunities, support and encouragement for career progressionLoyalty and long-service awardsWellbeing initiatives and team recognition rewards
*Please note, some of the above benefits depend on your position in the company.

Further information can be given at interview stageAbout the role:
To provide a warm welcome to anyone visiting or telephoning the home and respond to all queries professionally and efficiently, including providing advice on all types of care and services offered by the home when neededTo provide administrative support to the Home Manager and ensure the smooth and efficient running of the home, this will include placing orders on computer system, ordering stationary, maintaining up to date recordsBe responsible for security, appearance and general tidiness of the reception area including notices, posters, brochures and maintaining plants, flowers, sweets, coffee machine etcReceive and check all orders (except food) for the home, and distribute to appropriate departmentsDeal with telephone enquiries, transferring calls and taking accurate written messages and pass on these messages in a timely manner
About you:
The right to live and work in the UKPrevious experience of working in an admin or receptionist position is essential to be consideredExcellent communication skills, both verbal and written with a clear and polite telephone mannerGood administration skills with good knowledge of Microsoft OfficeAbility to work in a team with a caring nature and positive attitudeExcellent organisation skills with the ability to multi task  
If this sounds like the role you are looking for, apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB