Reservations Manager - Caribbean Resort

Reservations Manager – Caribbean ResortSalary: $66,000+ Health + Housing Allowance! Location: Antigua, CaribbeanI am working with a renowned resort nestled on a private island who is currently seeking a talented individual to fulfill the role of Reservations Manager.

This opportunity entails overseeing all aspects of reservation operations, ensuring seamless guest experiences.

The ideal candidate will possess strong organizational skills and a passion for delivering exceptional customer service in a luxurious setting.Responsibilities:
Overseeing the daily operations of the reservations department, ensuring efficient handling of inquiries, bookings, and cancellationsManaging reservation systems and ensuring accurate and up-to-date availability, rates, and packagesImplementing strategies to maximize room revenue and occupancy, including upselling and yield management techniquesTraining and supervising reservation staff to provide personalized service and maintain brand standardsCollaborating with other departments such as sales, front office, and revenue management to optimize hotel revenue and guest satisfaction
Key Requirements:
2+ years’ experience at a luxury establishment in a similar roleStrong leadership and people management skillsCaribbean experience is a plusDemonstrated ability to remain calm and use sound judgment to resolve guest issues promptly and effectively while maintaining confidentialityStrong teamwork skills, capable of working independently and collaboratively with colleagues to meet guest service needs
If you’re interested in this opportunity, please send your resume to Danny today!COREcruitment are experts in recruiting for the service sector.

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