Operations Manager (Healthcare)

An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area

The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care.

This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in Norfolk

**NMC registered nurse with relevant post-registration experience, desirable but not essential**

As the Operations Manager your key responsibilities include:

Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills


The following skills and experience would be preferred and beneficial for the role:

Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence


The successful Operations Manager will receive an excellent salary up to £60,000 per annum.

This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.

In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**

Annual performance related pay
Comprehensive induction programme
Career development opportunities from a fast-growing group
Generous holiday allowance
Private medical cover
Generous pension contribution


Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV