RLS Admin

Job title – RLS Administrator Location – Warrington Contract – Temp Ongoing Start Date: Asap Pay Rate: £14.71 umbrella per hourOur client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service.Role Includes:

Receive and respond to enquiries from residents and customers under the guidance of the RLS Scheme Manager/Coordinator, ensuring timely and accurate responses.
Provide reception cover at the Scheme, maintaining corporate reception standards and ensuring a welcoming environment for visitors.
Provide reception cover during colleagues' absence or annual leave to ensure uninterrupted service delivery.
Prepare information and sign-up packs for the RLS Coordinator, facilitating customer contact and visits to meet performance targets on voids.
Assist with various administrative tasks including file management, data entry into housing management systems, and office management duties such as stationery orders and HR returns.
Assist with the production of team information using word processing, database management, mail merge, and spreadsheet software.
Assist in logging repairs in coordination with the Site Officer and contractors visiting the site, ensuring timely resolution of maintenance issues.
Support the RLS Scheme Manager/Coordinator in organizing events and producing promotional materials to engage residents and customers.
Arrange meetings and take meeting minutes to support the RLS Coordinator and Scheme Manager in their operational activities.
Undertake any additional duties appropriate to the role and/or grade as required by the organization.

Shift Pattern:

Week 1 = Mon, Tues, Weds (0800 to 1400) and Fri (1500 to 2000)
Week 2 = Mon (1430 to 2000), Tues (1415 to 2000), Sat (0800 to 1415), Sun (0800 to 1400)

Requirement

Basic DBS
Knowledge of Microsoft

If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk