Service Co-ordinator

Job Title - Service CordinatorLocation - Hatfield - 3 days office and 2 days working from homeTemp 6 months then permanentSalary - £26,000 - £30,000 per annum plus plenty of benefits and career progressionImmediate Start37 hour week - Monday - Friday The Field Services Coordinator/Planner is responsible for planning the execution of Field Services operations at customer sites.  This role requires great attention to detail in order to make sure that all parts, tools, instructions and order details are made available to the Field Services execution workforce to meet customer requirements timely.

The Coordinator/Planner must possess strong planning ability and organizational skills.  This role interacts with end customers so the Field Services coordinator must have strong communication skills.Essential Responsibilities
Services Operation and Material PlanningGreat communication skillsHighly OrganisedReperoting weekly and monthlyOrganising travel for the contractors Preparation of FSR (Field Service Representative) for job regarding safety requirements and necessary equipment Determining scope of work and scheduling of resources (FSR/equipment/outage) with customerOptimize scheduling of visits on the same/close customer site , and balance visits between urgencies (SLAs) and planned activitiesProperly prioritize strategic accounts activities and customers under contracts with SLAsProvide remote support to FSRsPlace Orders for Spare parts, material and subcontracting
 Key Success FactorsVery high customer focus and relationshipEducation & Skills:Minimum 2 years experience in Planning & Organization MS Office ApplicationsExcellent analytic skills, Self starter, Quick learner, Good public speaking and interpersonal