Homelessness Officer

Homelessness Officer Macclesfield, Cheshire Temporary Full Time We are seeking a dedicated and skilled Homeless Officer to join a team based in Macclesfield on a full-time temporary ongoing basis.

The post holder will be responsible for providing advice, assistance, and support to members of the community seeking housing solutions, and actively working to reduce homelessness in the community.

This role requires in-depth knowledge of housing legislation and welfare benefits.

This is a specialist role that works closely with homelessness, in compliance with the Council’s obligations under the Housing Act 1996.

Requirements

Previous experience working in a similar role, within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Housing related qualification desirable
Experience providing an effective service to members of the public

Role Expectations

Assess, investigate and make homelessness decisions on cases against current
legislation and case law so that they stand up to legal scrutiny
Keep comprehensive case notes and evidence to support the decision-making
process and ensure these are updated on each contact
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options.
Liaise with key internal and external partners
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations
Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
Give continual advice to those in temporary accommodation, to ensure effective move on

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk