Admin Business Support Officer (Grade 4)

Job Title: Admin Business Support
Location: PR1 8RL
Contract Type: Temporary until December 2024
Salary: £14.66 Umbrella p/h

The role:
We are seeking a dynamic and motivated Admin Business Support Officer to join our Highways Department.

You will become an integral part of our dedicated team, supporting the District Lead team and contributing to the efficient functioning of our department.

Key Responsibilities:

Provide general administrative support across two teams.
Assist the District Lead Team in managing casework.
Aid the Complaints Officer in addressing Complaints by following formal complaints processes.
Accurately record requests and information received via email and phone.
Conduct data processing tasks.
Set up new cases and project demands.
Support meetings by arranging dates, room bookings, preparing agendas, and taking notes.
Respond to and resolve inquiries generated by the Services.


Requirements:

Passionate about delivering exceptional customer service and experience.
Ideally possess experience in an administrative setting with proficient IT skills.
Excellent communication skills to effectively liaise with team members and stakeholders.
Flexibility and strong organisational abilities.


If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk