Reception and Events Apprentice

Responsible for providing excellent customer service to all visitors to York CVS and the Priory Street Centre.

This will include:

Basic kitchen duties Room set-ups including the set-up of furniture and IT equipment  Front of house customer support IT support including the arrangement of virtual meetings  Tidying of conference rooms, kitchen facilities and equipment as required Basic cleaning duties Providing refreshments and arranging catering as required

Providing administrative support to the reception team. This will include:

Taking bookings and enquiries - both over the phone and via email Managing the online bookings system Preparing documents and note taking

Training:
Business Administrator Level 3 You will attend York College on day release

Training Outcome:

York CVS is a membership organisation with connections across the Voluntary, Community and Social Enterprise Sector in York.

This role may get involved in projects across the city with opportunities to network across lots of different organisations.

Internally, York CVS is keen to grow its own talent wherever possible and has a line manager who was previously an apprentice.

Employer Description:
We’re York Centre for Voluntary Service (known as York CVS), we’re an independent charity; supporting and championing York’s voluntary, community and social enterprise (VCSE) sector to make positive change, challenge issues and grow new ideas for the future in order to strengthen communities. We have run a busy conference centre through our Priory Street Centre and 18 charity organisations are based with us http://www.priorystreetcentre.org.uk/

Working Hours :
Monday - Friday (x 1 day at college) 9am - 5pm (8.30am - 4.30pm on Fridays) There will be an expectation to work flexibly when required including some evenings, early mornings and weekends. (This always arranged in advance).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness