Account Manager - Offshore
Job Title: Global Offshore Business Development Account Manager
Location: Rotterdam
Who are we recruiting for?
A leading maritime organization is seeking a motivated and focused Account Manager to drive the success of their Global Offshore Business Development efforts.
This unique opportunity demands a qualified professional with a strong background in client relationship management and business development within the offshore industry.
What will you be doing?
Establish and maintain primary contact between the organization and assigned clients, fostering strong relationships with key decision-makers.
Serve as the focal point for technology planning and delivery services, overseeing the creation, alignment, and ongoing management of strategies and project implementation.
Develop a deep understanding of client processes and perform on-site visits as necessary.
Build business cases for products and services not currently utilized by clients, identifying new opportunities for growth.
Act as a liaison between clients and all departments within the organization, collaborating with consulting staff working on assigned projects.
Oversee the Accounts Receivable process for clients, ensuring timely and accurate billing and revenue forecasting.
Facilitate and follow up on client needs, issues, and enhancement requests, aligning product management priorities with client priorities.
Monitor customer satisfaction and expectations, communicating project status and issues to the Global Account Management Director.
Oversee client support issues from initial notification through resolution and client acceptance, facilitating timely support issue resolutions.
Participate in client committees and user conferences as directed, representing the organization's interests and strengthening relationships.
Utilize existing software and services for effective Client Relationship Management (CRM).
Create and submit timely and accurate reports related to client activities and expenses.
Provide support to consulting, development, and sales groups as requested, contributing to the overall success of the organization.
Are you the ideal candidate?
Bachelor's degree or recognized equivalent from an accredited university, preferably in an engineering/technical discipline or an equivalent field.
Ten (10) years of relevant experience preferred, with a technical background and/or business experience with offshore projects.
Ability to develop a working knowledge of organizational rules, guides, statutory regulations, and related instructions, as well as employee safety policies.
Strong organizational, planning, and project management skills, with the ability to handle multiple ongoing projects simultaneously.
Expertise in cost reporting, client billing, and revenue forecasting.
Knowledge of software product management and the maritime industry.
Exceptional client-based development skills and an entrepreneurial mindset to recognize and capitalize on new business opportunities.
Skilled in negotiating agreements with clients concerning the scope of work and billing rates.
Ability to obtain a working knowledge of the organization's Health, Safety, Quality, and Environmental Management Systems.
What's in it for you?
Opportunity to play a pivotal role in a leading maritime organization, driving the success of their Global Offshore Business Development efforts.
Competitive compensation package and benefits, commensurate with experience and qualifications.
Potential for professional growth and development in a dynamic and challenging environment.
Chance to leverage your expertise and make a significant impact on the organization's offshore operations and client relationships.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors.
We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.