Reservations Manager, multi-site! - Central London! Up to £50,000

Reservations Manager, multi-site! – Central London! Up to £50,000Reservations Manager – Central London! Location: Central London  Salary: £50,000 plus bonus! I am currently working with a multi-site/ venue hospitality company with multiple locations across London! This is a really exciting opportunity to join a growing business! They are looking for a Reservations Manager to join the team.

This role will be primarily based in the Head Office 4 days a week - this can be flexible! The Reservations Manager will be managing the reservations team and taking a hands-on approach.

They use SevenRooms as their booking system.

The salary is £50,000 plus a bonus!Key Responsibilities:
Support the Head of Guest Operations for pre-opening and restaurant launches.Maximize revenue opportunities before openings.Maintain and adapt reservation systems to maximize covers across the group.Monitor no-shows and last-minute cancellations and adjust reservation policies and overbooking tactics accordingly.Manage day-to-day operations of reservation agents.Collaborate with operations teams to provide requested reports on reservations, guest feedback, profiling, and other necessary reports.Monitor reception team bookings and allocations.Offer support and training to reception teams as required.
About you:
3 years of experience in reception & reservations.5 years of experience in a hospitality environment.Excellent customer service skills.Minimum 3 years of team management experience.Strong organisational skills with the ability to work under pressure.Adaptability, positivity, and ability to thrive in a fast-changing and challenging environment.People-focused with a proactive attitude.Attention to detail and accuracy in work delivery.Excellent verbal and written communication skills.Initiative, self-motivation, and practical problem-solving abilities.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.