Service Advisor

Service Advisor– Main Dealership –Manchester

Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Manchester

Basic salary - £28,500
OTE - £36,000

Hours – 8am to 6pm
5 days a week
Saturday rota 8am to 1pm (1 in 3)

Key role and responsibilities for this Service Advisor role in Manchester

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum requirements for this Service Advisor role in Manchester

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

Service Advisor - Main Dealership – Manchester