Regional Service Quality Manager - Healthcare

An outstanding new job opportunity has arisen for a dedicated Regional Service Quality Manager to maintain the quality of care in care homes spanning the entire Norfolk and Suffolk.

You will be working for one of UK’s leading health care providers

**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin.

**Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**

This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently.

They offer a concierge service, hourly care or live-in care

As the Regional Service Quality Manager your key responsibilities include:

You will be responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care


The following skills and experience would be preferred and beneficial for the role:

Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement


The successful Regional Service Quality Manager will receive an excellent salary up to £50,000 per annum.

This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*

25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for


Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV