ServiceNow Business Analyst

An exciting opportunity has arisen for a talented ServiceNow Business Analyst to come and join a leading partner, that has had tremendous growth in the past 12 months.

My client are are currently seeking a talented and experienced ServiceNow Business Analyst to join their dynamic team.

This role involves playing a pivotal part in implementations and optimisation of ServiceNow solutions for their diverse clientele.

Your key responsibilities shall include:



Collaborate with stakeholders to understand and document business requirements.



Translate business needs into functional and technical specifications for ServiceNow solutions.



Conduct detailed analysis of business processes and propose enhancements.



Work closely with the development team to ensure accurate implementation of specified requirements.



Assist in the customization and configuration of ServiceNow modules.



Provide training and support to users on new and existing ServiceNow features.