ServiceNow Engagement Manager

Are you fluent in German and driven by a commitment to deliver exceptional service? Our client, a global organisation is actively seeking a talented ServiceNow Engagement Manager to join their vibrant team. As a ServiceNow Engagement Manager, you'll hold a critical role in orchestrating and delivering outstanding service solutions to our client's valued customers.

Your primary focus will involve overseeing the entire service delivery process, ensuring flawless execution and utmost customer satisfaction.

Collaborating across various teams, you'll be pivotal in steering successful ServiceNow implementations and effectively managing ongoing engagements. Your responsibilities:- Lead and oversee ServiceNow projects, ensuring adherence to quality benchmarks and timelines.- Engage with stakeholders to comprehend requirements and translate them into effective service delivery strategies.- Offer guidance and support to project teams, cultivating a culture of collaboration and excellence.- Analyse project metrics and furnish regular reports to stakeholders, highlighting achievements and areas for enhancement.- Act as a liaison between clients and internal teams, ensuring seamless communication and alignment of goals. Requirements:- Proficiency in German is vital for seamless communication with clients and teams.- Demonstrated expertise in ServiceNow implementations and project management.- Strong leadership prowess, capable of driving teams toward successful project outcomes.- Exceptional communication, negotiation, and problem-solving skills. What Our Client Provides:Joining our client means becoming part of an innovative and excellence-driven organisation.

You'll collaborate with a diverse pool of professionals and industry experts, contributing to groundbreaking projects that shape the future of service delivery.

Additionally, there's a focus on maintaining a healthy work-life balance and continuous professional growth opportunities.The package is competitive, with salaries based on experience starting from 75K€.If you're prepared for an exciting yet challenging role as a ServiceNow Engagement Manager and seek to join a company that values your skills and contributions, take the plunge and apply now.

Join our client's team to embark on an exciting journey!