Tenancy Sustainment Officer

About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House.  This is a 6 months Fixed Term contract  with a view to extend and go permanent. This is a key post contributing to the delivery of Saha’s housing services to its residents.

Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.

You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised.

You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Saha’s ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.About The CandidateA Tenancy Sustainment Officer will instinctively share Saha’s delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.Benefits of working as a Tenancy Sustainment officer :
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place.

Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.

services to our residents.

That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible.


  • Location: Liverpool,England
  • Salary: £25,292.55 per annum plus great additional benefits
  • Type: Contract
  • Recruiter: Salvation Army Housing Association (saha)
  • Posted: 19-Mar-2024
  • Posted on: jobs4a.com