CLIENT SERVICES ADMINISTRATOR

Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire.  Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met.

 This is initially a maternity cover role.

  Key Responsibilities: -        Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.

-        Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.

-        Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc.

to minimise haulage where possible and advising sales accordingly.

-        Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.

-        Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States -        Deal with customer accounts, queries, complaints, general enquiries   Key skills: -       Previous Sales Administration experience -       Excellent communication and attention to detail -       Excellent IT skills , ideally SAP experience or similar -       Export experience helpful but not essential -       Understanding of US market, helpful though not essential -       Supplier contact experience -       Ideally a food, drink, pharmaceutical background   This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes