Supported Accommodation Registered Service Manager
ROC TRANSITIONSSupported Accommodation Registered Service ManagerA driving licence and access to a vehicle is required for this role.Previous Registered Manager experience is essential.Do you want to support young people’s learning and personal development?Do you want to make a difference in young people’s lives?Would you like to work with our innovative team that values honesty, commitment, flexibility, integrity, and a great sense of humour?Apply now if you want to make a difference.HOURS: 40 hours per week, to be worked flexibly per the needs of the service.
SALARY: £40,000-45,000 PAFlexibility is required as you are expected to cover any shifts where there is a staff shortageand all other avenues have been exhausted.
These may include days, evenings, weekends,sleep-ins, waking nights and Bank Holidays.The RoleTo improve the lives of people using our services by providing direct support services to individuals or groups of individuals. This includes being a point of contact with referring agents and partnership agencies to ensure effective liaison arrangements with respect to individual support are continued and enhanced.
To ensure that residents’ tenancies/licences are adhered to and that the housing provided is of optimum quality.Main Responsibilities:
As the registered manager you will ensure and exceed compliance requirements of the Ofsted Supported Accommodation Regulations and its Outcomes.To assist in the business development of ROC Transitions.Adhere to, uphold and exemplify the organisations core valuesTo monitor the work of the Specialist Support Workers and feedback any issues to the HR Manager and CEO, if necessaryTo provide supervision sessions for the Support Workers as necessary on a regular basis and feedback any issues to the HR Manager and CEO as necessaryTo check/organise staff timesheets/contentTo undertake annual appraisals and identify any training needsTo take responsibility for the production of the staff rota on a weekly basisAssist in ensuring that all staff are familiar, understand and adhere to all relevant statutory policy and procedural guidelines and Ofsted regulations for Supported Living AccommodationLiaise with all relevant agencies and attend meetings as requiredEnsure all administrative records are maintained, complete monitoring returns and recording accurately and on timeLiaise with outside agencies and stakeholders to promote best outcomes for residentsAdmit new residents and compile and complete all relevant admission documents and support plansCompile and complete all relevant discharge documentsProvide support and guidance to residentsEncourage resident participation in the running of the serviceEnsure licence agreements and house rules are adhered to and maintain harmony within the Charity’s various locations and its neighbours within the communityAssist in ensuring that repairs and maintenance requiring attention is dealt with via the reporting procedure (through ROC Housing Management)
To ensure that a high-quality housing and support service is provided and residents are effectively helped to develop the skills and confidence needed for independent living.Work with Residents offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future
Administration
Attend all supervision sessions with the manager and discuss all aspects of the service users and scheme issuesMaintain and update all administrative records relating to the Unit e.g.
log book, complaints, incident book etc, including service user’s filesMaintain formal records, for instance the fire log book and undertake fire safety drillsProduce monitoring and performance information as required by the manager to assist in the completion of monitoring returns e.g.
Service performance monitoring and internal monitoring records, taking responsibility for these, where requiredAssist in the collation of service user’s satisfaction informationReport all repairs observed immediately and follow up to ensure they are completed; ensuring all employees follow the Group procedureEnsure the Unit is kept clean and safe and also ensure service users undertake their responsibilities to keep the Unit clean and safeEnsure accurate inventories of equipment and furnishings are kept and maintained for all Transitions HomesEnsure ROC Transitions’ requirements in respect of the Data Protection Act are complied with
Communication
Arrange/participate in staff/service user meetings, as and when requiredPromote multi agency working
Marketing
Actively market the service and promote a positive personal/professional profile within the local community, ensuring the good reputation of the service at all timesEndeavour to fill any service user vacancy and expand the service user base by liaising with surrounding social services and assessing/selecting suitable service users
Training & Development
Liaising with the HR Manager, ensuring employees complete allocated training, assessed through the Personal Development Plans, on a mandatory and assessment of needs basisComplete allocated training, assessed on individual Development Plan, within timescales
Essential Requirements:A minimum of a Level 5 qualification in Health & Social Care (Children) or equivalent (or willingness to work towards)A driving licence and access to a vehiclePrevious experience of working with: Children, 16-18 years old; youth offending; care leavers; substance/alcohol misuseCandidates must be committed to the role and flexible as will be required to cover any shifts including; evenings, weekends and some nights as part of on-call as the Registered Manager.Benefits:Enhanced DBS check paid for by the companyHealthcare PlanExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemeCompany EventsAward-winning company cultureSo – if you are an experienced support worker, have applicable life experience, or someone currently working with children and looking for a change in career apply now or call Katie Brown on 0330 335 8997.